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Reconciliation/Refund of failed transactions:

While making the payment through debit/ credit card if the payment is deducted and the
Confirmation page is not generated (for what so ever reason) then, the candidate MUST
send a request containing the system generated Registration number, Name,
Transaction number, Mode of transaction (debit/credit), type of card used (Visa/Master)
and the date and time of transaction to helpdesk.upsee@nic.in . Your request will be
verified and if found correct then you will be allowed to print the Confirmation page.
Processing time will be approximately 3 days.

Note: There is no provision of refund of an application fee once the confirmation page is
successfully generated.

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