Kapi`olani Community College, Honolulu, HI 08/10 - present Candidate for an Associate in Science Degree, Hotel & Restaurant Operations Currently achieving a 4.0 GPA on a 4.0 scale
University Facha - Rio de Janeiro, RJ 09/2005 - 12/2008 Expected degree: Bachelor of Arts in Communication - Emphasis: Advertising
WORK EXPERIENCE
Benihana of Tokyo - Honolulu, HI 07/2011-present Position: Server Duties: Greet customers, take orders, up-sell menu items, handle cash, satisfy customers need and exceed their expectations.
Pf Changs China Bistro - Honolulu, HI - 02/2010 07/2011 Position: Server Duties: Greet customers, take orders, up-sell menu items, bus and clean tables, handle cash, satisfy customers need, and exceed their expectations.
Shore Bird Restaurant & Beach Bar - Honolulu, HI - 12/2008 03/2009 Position: Hostess/Food Runner 12/2007 03/2008 Duties: Greet and seat customers, make reservations, answer the phone, prepare and serve food, bus and clean tables, and restock supplies.
Redley Clothing Store - Rio de Janeiro, RJ 02/2006 - 10/2007 Position: Salesperson Duties: Open and close the store, meet the required amount of sales per month, check inventory, answer the phone, and provide great customer service.
LANGUAGES Fluent in English, Spanish and Portuguese
SKILLS & CERTIFICATES
Computer skills Microsoft Windows -Word, Excel, Power Point, Photoshop Exceptional ability to type 59 words/minute Certificate of Hawaii Destination Specialist (Hibiscus Level) Certificate of Papa Oahu Destination Specialist Certificate of Food & Beverage Operations Certificate of Managing Front Office Operations Certificate of Supervision in the Hospitality Industry American Hotel & Lodging Educational Institute certificate of completion
The Waiter & Waitress and Waitstaff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees Revised 2nd Edition