The document discusses implementing a business process management (BPM) system at Platinum Concepts Pty Ltd. Currently, Platinum Concepts uses manual record keeping which leads to issues like inventory mismanagement and lack of coordination between departments. The document recommends training employees on a new ERP system, separating the marketing team, hiring an IT team to maintain the ERP system, and changing HR policies to address gaps identified between Platinum Concepts' current ("AS-IS") processes and improved future ("TO-BE") processes. Implementing a BPM system through an ERP solution could increase productivity, improve customer service, and help Platinum Concepts reach the global market.
The document discusses implementing a business process management (BPM) system at Platinum Concepts Pty Ltd. Currently, Platinum Concepts uses manual record keeping which leads to issues like inventory mismanagement and lack of coordination between departments. The document recommends training employees on a new ERP system, separating the marketing team, hiring an IT team to maintain the ERP system, and changing HR policies to address gaps identified between Platinum Concepts' current ("AS-IS") processes and improved future ("TO-BE") processes. Implementing a BPM system through an ERP solution could increase productivity, improve customer service, and help Platinum Concepts reach the global market.
The document discusses implementing a business process management (BPM) system at Platinum Concepts Pty Ltd. Currently, Platinum Concepts uses manual record keeping which leads to issues like inventory mismanagement and lack of coordination between departments. The document recommends training employees on a new ERP system, separating the marketing team, hiring an IT team to maintain the ERP system, and changing HR policies to address gaps identified between Platinum Concepts' current ("AS-IS") processes and improved future ("TO-BE") processes. Implementing a BPM system through an ERP solution could increase productivity, improve customer service, and help Platinum Concepts reach the global market.
Contents Introduction What is BPM ? Current Scenario of Platinum Concepts Pty Ltd AS-IS process Gap Model TO-BE process Solution Consideration Recommendation Introduction Platinum Concepts Pty Ltd was established in the year 2007 by Jim Gunsberger. It manufactures Terminator. Terminator is nothing but a wrist watch, which not only shows date and time but it also performs other functions what a Swiss army pocket knife has. What is BPM ? The process in which the knowledge from information technology and knowledge from management jointly assist in completing the operational processes in an organization (Wil M.P. van der Aalst 2013). Value Chain forms important link between the departments of the organisation. BPM makes the organisation more agile. Increased Productivity. Reaching the global market. Accelerating innovation.
Platinum Concepts Pty Ltd Current Scenario Manual record keeping.
Lack Of Co-ordination between the departments.
Inventory Mismanagement.
Lack of data automation.
No proper decision making.
Poor customer service.
AS-IS Process Gap Model TO-BE Process Solution Consideration Company Infrastructure.
Computer literate Staff.
ERP System Maintenance.
Funds for ERP Implementation. Recommendation Train the employees for the new ERP system.
Separate Marketing team.
IT team for ERP maintenance.
Change in HR Policies. Any Questions ? Thank You. A detailed report has been already submitted to JIMs Platinum Concepts Pty Ltd