Current HR Issues and Skills Required for Future HR Managers

I. HR issues:
The following are general HR issues. Please indicate your level of concern based on your
organisation, and your role on four point scale, with 1 being no concern and 4 being major
concern.
1. Absenteeism 1 2 3 4
2. Balancing work and family programmes 1 2 3 4
3. Career plateauing 1 2 3 4
4. Changing attitudes toward work 1 2 3 4
5. Changes in information technology 1 2 3 4
. Changing profile of workforce 1 2 3 4
!. Contingent"temporary workforce 1 2 3 4
#. Cost and benefit comparisons of $% programmes 1 2 3 4
&. Cost control ' 1 2 3 4
1(. )eployment"redeployment of employees 1 2 3 4
11. )iscipline management 1 2 3 4
12. )ownsi*ing 1 2 3 4
13. +mployee benefits and ser,ices 1 2 3 4
14. +mployee pri,acy 1 2 3 4
15. +mployee -uits 1 2 3 4
1. +mployee relations 1 2 3 4
1!. +thics in workplace 1 2 3 4
1#. .le/ible working hours"workdays 1 2 3 4
1&. 0lobal markets and competition 1 2 3 4
2(. $andling employee grie,ance 1 2 3 4
21. $andling trade unions 1 2 3 4
1
22. $ealth care programmes for employees 1 2 3 4
23. $uman resource planning 1 2 3 4
24. 1nternet abuse 1 2 3 4
25. 1nternational Assignments 1 2 3 4
2. 2egal Compliances 1 2 3 4
2!. 3anaging change 1 2 3 4
2#. 3anaging di,ersity 1 2 3 4
2&. 3anaging high talented personnel 1 2 3 4
3(. 3easuring $% contribution 1 2 3 4
31. 3ergers and ac-uisitions 1 2 3 4
32. 3oti,ating employees 1 2 3 4
33. 4utsourcing $% ser,ices 1 2 3 4
34. 5ay6for6performance schemes 1 2 3 4
35. 5erformance management 1 2 3 4
3. %ecruitment 1 2 3 4
3!. 7alary fi/ation 1 2 3 4
3#. 7election of employees 1 2 3 4
3&. 7e/ual harassment 1 2 3 4
41. 7trategic $%3 1 2 3 4

42. 8raining and de,elopment 1 2 3 4
43. 9omen in workforce 1 2 3 4
II. Knowledge and Skills Required:
8he following are general areas of $% knowledge and skills. Based on your organisation and
your $% e/perience: please indicate their importance for HR managers in making on four point
scale: with 1 being not important and 4 being most important.
2
1. Conduct ;ob analysis 1 2 3 4
2. $uman resource demand and supply estimates 1 2 3 4

3. %ecruiting skills 1 2 3 4
4. Create employee selection programme 1 2 3 4
5. 1nter,iewing skills 1 2 3 4
. )e,elop psychometric testing 1 2 3 4
!. Conduct training needs assessment 1 2 3 4
#. Conduct training programmes 1 2 3 4
&. Conduct training e,aluation 1 2 3 4
1(. )e,elop career de,elopment programmes 1 2 3 4
11. )e,elop mentoring programmes 1 2 3 4
12. )esign performance appraisal system 1 2 3 4
13. Conduct performance counseling 1 2 3 4
14. Conduct salary sur,eys 1 2 3 4
15. Conduct ;ob e,aluation 1 2 3 4
1. )e,elop pay6for6performance programmes 1 2 3 4
1!. Coordinate employee benefit and ser,ice 1 2 3 4
1#. $andle employee grie,ances 1 2 3 4
1&. 8horough knowledge of legal aspects of $%"1% 1 2 3 4
2(. Conduct of domestic en-uiry 1 2 3 4
21. 1nsure legal compliance 1 2 3 4
22. Create $% information system 1 2 3 4
23. <egotiate with unions 1 2 3 4
24. 1mplement an assessment center 1 2 3 4
25. Conduct employee satisfaction" engagement sur,eys 1 2 3 4
2. )esign training programmes 1 2 3 4
2!. 8rain line managers in $% 1 2 3 4
3
2#. )e,elop o,erall $% polices 1 2 3 4
2&. )e,elop strategic $% plan 1 2 3 4
3(. Culture management skills 1 2 3 4
31. Cross culture management skills 1 2 3 4
32. =nowledge of international $% practices 1 2 3 4
33. =nowledge of managing redundancy 1 2 3 4
34. 3easure $% contribution 1 2 3 4
34. $andle $% issues in mergers > ac-uisitions 1 2 3 4
35. 4rganisation structure: and process design 1 2 3 4
3. =nowledge of basic -uantitati,e techni-ues 1 2 3 4
3!. =nowledge of ad,anced -uantitati,e techni-ues 1 2 3 4
3#. =nowledge of research methodology 1 2 3 4
3&. =nowledge of marketing management 1 2 3 4
4(. =nowledge of accounting > finance 1 2 3 4
41. =nowledge of production management 1 2 3 4
42. =nowledge of operations research 1 2 3 4
43. =nowledge of economics 1 2 3 4
44. =nowledge of business ethics 1 2 3 4
45. =nowledge of enterprise resource planning 1 2 3 4
4. =nowledge of e6business 1 2 3 4
4!. =nowledge management 1 2 3 4
4#. =nowledge of employee participation schemes 1 2 3 4
4&. ?erbal Communication skills 1 2 3 4
5(. 9ritten communication skills 1 2 3 4
51. 1nterpersonal skills 1 2 3 4
52. Analytical skills 1 2 3 4
53. )ecision making skills 1 2 3 4
4
54. %esults orientation 1 2 3 4
55. 7kill to respond to the market demands 1 2 3 4
5. 7kill to market $% programmes to line managers 1 2 3 4
5!. Conflict resolution skills 1 2 3 4
5#. <egotiation skills 1 2 3 4
5&. 5roblem sol,ing skills 1 2 3 4
(. 1ntegrity 1 2 3 4
1. =nowledge in ta/ation of salaries 1 2 3 4
2. =nowledge of corporate social responsibility 1 2 3 4

III. General Information:
1@ Aour organi*ation belongs to which industry Bcircle the appropriate@
1. Automobiles &. $ospitality
2. Banking 1(. 18
3. Cement 11. 18+7
4. Chemicals > .ertili*ers 12. 5etrochemicals
5. +lectronics> 8elecommunications 13. 5ower
. +ngineering 14. 5rocessing
!. 5harmaceutical 15. %etail
#. .3C0 1. 8e/tiles
1!. 4thers (please specify)
2. 4wnership of the organi*ation Bcircle the appropriate@
A@ 5ublic 7ector B@ 5ri,ate sector
c@ Coint ?enture Bpublic > pri,ate@ )@ Coint ,enture Bpri,ate > pri,ate@
3. 0eographic 4rientation Bcircle the appropriate@
A@ 1ndian Company B@ 1ndian 3<C C@ .oreign 3<C

4. 8otal number of employees B$eadcount@ of the organi*ation in your present location Bcircle the
appropriate@
A@ 2ess than 5((
B@ 2ess than 5(((
C@ 2ess than 1(:(((
)@ 1(: ((( and abo,e
5. Aour 5resent le,el of 3anagementD 2ower" 3iddle"7enior
5
. Aour $% roleD
1@ 0eneralist
2@ 7pecialist BPlease specify your specialization@
!. Aour present $% role is predominately Bplease circle one only from the following that
describes your predominate role@
a@ 3aking sure that employee relations are coordinal and reciprocal in the
organisation
b@ Building the present and future workforce
c@ )esigning and deli,ering specific $% programmes
d@ $elping line managers at all le,els including top management to reach
their goals
e@ +stablishing an agenda for $% within the firm > help all other
functions in the organisation
f@ 4thers B5lease specify@
#. Aour total years of e/perience in $%D
&. Aour total years of e/perience in other than $%D

1(. 0enderD 3ale".emale
11. +ducational Eualifications Bhighest@
1@ 0eneral -ualificationD
2@ 5rofessional -ualifications if any: in $% and its related field
12. .ield in which your career beganD
1@ 5ersonnel"$%"1%
2@ 4perations
3@ .inance" Accounting
4@ 7ales"marketing
5@ 18"18+7
@ 4thers B5lease specify@
13. 2e,el in which your career beganD
1@ Clerical
2@ 7uper,isory
3@ +/ecuti,e" managerial
Thank for your aluable time and cooperation