Airline Start-Up Information Pack - Feb 2012 - V10 - tcm8-5943

Airline Startup Information Pack
Abu Dhabi & Al Ain International Airports

Date: Feb 2012
Version: 2012/01

AUH/AAN

FOREWORD
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This start-up information pack will provide the operator with a range of useful
information that will assist in facilitating a smooth implementation of services at
Abu Dhabi and Al Ain International Airports.

A dedicated ADAC Airline Marketing team will serve as the main point of contact
for the operator and all various internal and external key stakeholders involved in
facilitating the start of services at ADACs airports. The Route Development
Officer will work closely with the operator with all facilitation issues and will assist
the operator in ensuring that all operational and regulatory requirements are met.
Furthermore, each operator will be assigned a dedicated Airline Account
Manager that will look after the operator throughout its operations.

This dedicated team will also ensure that the operator is introduced to the correct
contacts within ADAC Operations, Scheduling & Capacity Planning, Safety &
Security, Marketing, Communications, Ground Handling, Catering, Hospitality,
The Department of Transport, The General Civil Aviation Authority, Abu Dhabi
Tourism Authority, Travel & Tourism Agencies, and Hotel operators as required.

AUH/AAN

TABLE OF CONTENTS
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Table of Contents

Section

Page
I Requirements for New Airline Startups at Abu Dhabi International Airport 4
I Emergency Procedures 9
II Key Airport Contacts 14
III Regulatory Agencies Contacts 19

Appendices:

I GCAA Information Bulletin 06-2010 20
II GCAA Application for a Foreign Operator Permit 25
III ADAC Conditions of Use: Abu Dhabi International Airport 41
IV ADAC Conditions of Use: Al Ain International Airport 60

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SECTION I
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Requirements for New Airline Startups at Abu Dhabi & Al Ain International Airports

ADAC Airline Marketing will serve as the key point of contact for facilitating all the below
requirements for the operators startup and will ensure the smoothest possible implementation of
the following procedures:

1) Department of Transport (DOT) Requirements:

- The operator should advise ADAC of its status under the Bilateral Air Rights
Agreement with the UAE. As such, the operator will be required to submit to
ADAC a designation letter.

- In the event that the operator is not designated under the Air Service Agreement,
the operator must apply for a Temporary Operating Permit (TOP) with the DOT.

- All foreign operators must receive DOT approval prior to operating any flights to
Abu Dhabi and/or Al Ain International Airports.

- On behalf of the operator, ADAC will facilitate all necessary requirements with
the DOT in order to obtain the necessary approvals.

2) General Civil Avi ation Authority (GCAA) Requi rements:

- The operator must submit insurance documents that conform to the minimum
requirements stipulated in the GCAA Information Bulletin 06-2010. Please refer
to Appendix I GCAA Information Bulletin 06-2010.

- The operator must also complete the GCAA Flight Operating Permit
Questionnaire, and attach to it all the necessary certificates mentioned in the
document. Please refer to Appendix II GCAA Flight Operating Permit.

Note: The GCAA Flight Operating Permit Questionnaire must be attested by the
Operators Civil Aviation Authority

- The operator must submit to ADAC the Security Program.

- All foreign operators must receive GCAA approval prior to operating any flights to
Abu Dhabi and/or Al Ain International Airports.

- The operator should submit all the above-mentioned documents to ADAC Airline
Marketing.

- On behalf of the operator, ADAC will facilitate all necessary requirements with
the GCAA in order to obtain the necessary approvals.

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SECTION I
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3) Abu Dhabi Ai rports Company (ADAC) Requirements :

- The operator must submit in writing to ADAC, a request for approval to start
operations at Abu Dhabi International Airport. With this request, the operators
proposed schedule of flights is to be attached

- An approval letter will be sent from ADAC to the operator, once the schedule has
been approved by ADACs Slot Coordinator, and all regulatory approvals have
been granted

- The operator is required to agree to and sign an ICS Service Agreement prior to
the first flight. The operator must establish contact with ADAC ICS and engage in
discussions pertaining to all IT-related needs and CUTE connections

- The operator must submit its Emergency Plan to ADAC

- The ADAC Conditions of Use document for Abu Dhabi and/or Al Ain International
Airports will be dispatched to the operator. Two copies must be signed and
returned back to ADAC prior to the first flight

- For more information on the above, please refer to Appendix III & IV ADAC
Conditions of Use

- Criminal Investigation Department (CID):

It is mandatory that all foreign operators with intentions to operate flights to Abu
Dhabi and/or Al Ain International Airports to obtain CID approval prior to the first
flight. ADAC will facilitate this process on behalf of the operator, and will require
the following information:

The operators intent to start operations at Abu Dhabi and/or Al Ain
International Airports

The proposed start date of operations

The operators street & mailing address, including telephone & fax
numbers in the home country, and also in the UAE, if applicable

A list of employees required to access the airport for operating the flight,
including their details (name, title, contact, nationality, and passport
numbers)

A copy of the agreement/contract between the operator and its
respective Abu Dhabi / UAE General Sales Agent (GSA)

A copy of the trade license for the operators GSA in Abu Dhabi / UAE

Note: ADAC will facilitate this process for the operator and will require at
least 10 working days in order to obtain the necessary approval.
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SECTION I
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- Initial Airport Pass Application:

An Arabic letter will be required to be submitted by the operator and
addressed to the Airport Pass Office requesting for airport passes for all
respective staff.

Passport copies and details of all staff (name, position, contact,
nationality, and passport numbers) required to access the airport for
operating the flight must also be submitted to ADAC for airport pass
processing.

Please ensure that all staff that require airside airport access have a
valid UAE Residency Visa sponsored by the airline or its respective
GSA.

It is a mandatory requirement that all airline staff that require airside
airport access must have an occupation listed on the UAE Residency
Visa that is related to airline operations only (e.g. Station Manager).

Any occupations that are not related to airline operations/ground
handling (e.g. Sales Manager / Secretary) will not be accepted by the
Airport Pass Office and this could jeopardize the issuance of any airside
airport pass.

Note: ADAC will facilitate this process for the operator, and will provide an Arabic
template that must be placed on a company letterhead and signed by the
operator, when required.

4) Operations Requirements:

- ADAC will introduce the operator to the Slot Coordinator for Abu Dhabi
International Airport. The operator must submit its proposed schedule of flights at
Abu Dhabi International Airport, to ADACs Slot Coordinator for approval.

Please note that slot approval is required for all operations at Abu Dhabi
International Airport.

- ADAC will introduce the operator to ADACs Land & Property Manager. All
terminal / ramp office space requirements are to be agreed upon between the
operator and the Land & Property division at ADAC.

- ADAC will introduce the operator to the ADAC ICS Account Manager. All IT /
CUTE requirements at Abu Dhabi and/or Al Ain International Airport are to be
agreed upon between ADAC and the operator prior to the first flight.

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SECTION I
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5) Abu Dhabi Hospitality Company (ADHC) Requirements:

- ADAC will introduce the operator to the Hospitality Services Manager. All
premium lounge requirements are to be agreed upon between the operator and
Abu Dhabi Hospitality Company (ADHC). Please refer to Section II Key Airport
Contacts for the appropriate contact details.

- All foreign airlines operating regular services to Abu Dhabi and Al Ain
International Airports are offered use of an ADAC-operated lounge product for
their passengers. Airlines should contact the ADAC Hospitality Services Manager
for details and pricing.

- Should foreign airlines wish to utilize any non-ADAC operated lounge product,
they must obtain the agreement of the ADAC Chief Commercial Officer, Mr.
Huraiz Almur Bin Huraiz, before making any contact with any third party provider
at Abu Dhabi and Al Ain International Airports.

6) Abu Dhabi Ai rport Services (ADAS) Requi rements:

- ADAC will introduce the operator to the General Manager at ADAS. The operator
must establish contact with ADAS and agree to the services required for the
Standard Ground Handling Agreement (SGHA), and on the published rates.

7) Catering Requirements:

- ADAC will introduce the operator to the General Manager of Catering. The
operator is to hold discussions with Abu Dhabi Airport Catering and specify on all
catering requirements, as necessary.

8) Abu Dhabi National Oil Company (ADNOC) Requi rements:

- ADAC will introduce the operator to the Senior Aviation Sales Manager at
ADNOC. The operator may wish to hold discussions with ADNOC for any fuel
requirements.

9) Abu Dhabi Ai rcraft Technologies (ADAT) Requirements:

- ADAC will introduce the operator to the Commercial Sales Manager at ADAC.
The operator may wish to hold discussions with ADAT for any maintenance
requirements.

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SECTION I
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10) Al Ai n International Ai rport Operations

- ADAC Airline Marketing will introduce all operators with intentions to operate
flights to Al Ain International Airport to the GM Al Ain International Airport.

- All start-up requirements will be handled by the GM Al Ain International Airport,
and in close collaboration with ADAC Airline Marketing.
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SECTION I
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Emergency Procedures

The following emergency procedures are in effect at Abu Dhabi International Airport, and will
serve as a guideline for all operators to follow. For any queries, or additional requirements, please
contact the ADAC Emergency Planning Manager (refer to Section II for contact information).

Ai rcraft Crash (On Airport)

A senior operations representative of the Airline shall proceed directly to the Emergency
Operations Centre and report to the Crisis Director.

An operations representative shall proceed directly to the RVP and await further instructions from
the Incident Commander.

The airline concerned shall ensure that copies of passenger, crew and cargo manifest are made
available at the following locations:

- Mobile Command Post
- Emergency Operations Centre
- Survivor Reception Centre
- Friends & Relatives Reception Centre

Where possible, the airline shall arrange for at least one representative to be dispatched to the
following locations:

- Crew Reception Centre

The airline shall be responsible for managing all of the un-injured survivors and friends &
relatives, once they have been reunited and/or been given the clearance to exit the airport.

The airline shall activate its Crisis Communications Plan (Media Response) and dispatch a
representative to the Media Centre in order to deal with the press.

The airline shall activate its aircraft recovery/removal plan and is responsible for the expeditious
removal of its aircraft from the runway / movement area (if applicable). The airline may seek
assistance from ADAC for aircraft removal/recovery.

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SECTION I
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Ai rcraft Crash (Off Ai rport On Land)


An operations representative shall proceed directly to the crash site and report to the Incident
Commander.


- Crash Site





Ai rcraft Crash (Off Ai rport At Sea)


An operations representative shall proceed directly to the crash site and report to the Incident
Commander.


- Crash Site
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SECTION I
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Full Emergency

No action required.

Local Standby

No action required.

Ai rcraft Ground Incident

A Senior Operations representation (e.g. Station Manager) shall proceed to the incident site and
report to the Incident Commander.

Bomb Warning on Aircraft

A Senior Operations Representative (e.g. Station Manager) shall proceed to the Rendezvous
Point and await further instructions from the Incident Commander.

The airline shall arrange to have the following lists available to the Incident Commander upon
request:

- Passenger Manifest
- Cargo Manifest
- Dangerous Good List
- Crew List

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SECTION I
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Unlawful Interference


An operations representative shall proceed directly to the RVP and await further instructions from
the Incident Commander.


- Mobile Command Post





Domestic Fi res

No action required.

Fires outside the Ai rport Boundary

No action required.

Medical Response

No action required.

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SECTION I
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Public Health Emergenci es

No action required.

Note: A full copy of the Airport Emergency Plan (AEP) is available upon request.

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SECTION II
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Key Airport Contacts

Main Address:
Abu Dhabi Airports Company
P.O. Box 94449
Abu Dhabi
U.A.E.

Fax: +971-2-575-8300

Key Contacts:

Airline Marketing:

Mark Povall
Route Development Manager
Tel: +971-2-505-3224
Mob: +971-2-512-8563
@: mpovall@adac.ae

Rany Nasser
Traffic Development Manager
Tel: +971-2-505-3436
Mob: +971-50-613-0553
@: rnasser@adac.ae

Sarosh Bhatti
Airline Relations Manager
Tel: +971-2-505-3392
Mob: +971-50-106-6134
@: sbhatti@adac.ae

Tamara Bercebal
Airline Account Manager
Tel: +971-2-505-3296
Mob: +971-50-780-5018
@: tbercebal@adac.ae

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SECTION II
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Jaber Al Shuaibi
Senior Route Development Officer
Tel: +971-2-505-3216
Mob: +971-50-582-2695
@: rhawi@adac.ae

Slot Management:

Basem Barahmeh
Senior Airside Operations Manager
Tel: +971-2-505-2430
Mob: +971-50-612-9015
@: bbarahmeh@adac.ae

Zeina Gabri el Askar
Senior Scheduling Officer
Mob: +971-50-237-6654
@: Zaskar@adac.ae

Scheduling & Slot Approval:
scheduling@adac.ae

Airline Agency Relations:
For day-to-day operational matters dealing with the various airport agencies such as police, customs,
immigration, and others

Al i Kazouiny
Airline Agency Relations Manager
Tel: +971-2-505-3410
Mob: +971-50-835-2279
@: akazouiny@adac.ae

ADAC ICS:
For all IT / CUTE related operational matters

Abdulwahid A. Ami ri
ICS Account Manager
Tel: +971-2-505-3497
Mob: +971-50-950-8395
@: aamiri@adac.ae

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SECTION II
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Land & Property:
For all office space requirements

Nazima Al Sulthana
Operations & Revenue Analyst
Tel: +971-2-505-5250
Mob: +971-50-318-7564
@: nsulthana@adac.ae

ADAC Duty Managers:

24-Hour Contact
Mob: +971-50-811-8286

ADAS Duty Managers:

24-Hour Contact
Tel: +971-2-575-5455
Mob: +971-50-811-3634

Safety, Security & Envi ronment:

Mohamed A. Al Shehhi
Head of Safety, Security, and Environment
Tel: +971-2-505-2092
@: moalshehhi@adac.ae

Airport Security:

Jamal S. Al Naqbi
Head of Aviation Security
@ : svalentine@adac.ae

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SECTION II
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Airport Emergency:

Selwyn James Valentine
Emergency Planning Manager
Tel : +971-2-505-3697
Mob : +971-50-456-3328
@ : svalentine@adac.ae

Navigation Services:

Nasser A. Juma
VP Air Navigation Services
Tel : +971-2-505-3528
@: njuma@adac.ae

Air Traffic Control:

Al i Babakri
Manager ATC (SERCO)
Tel: +971-2-505-2040
Mob: +971-50-622-4659
@: aalbabakri@ans.adac.ae

MET Office:

24-Hour Contact
+971-2-505-2035

Abu Dhabi Airport Services (ADAS):
For all ground handling requirements

Graham Keddie
General Manager
Mob: +971-50-812-5800
@: gkeddie@adas.adac.ae

Najeeb Chehade
AGM Landside Operations and Outstations
Tel: +971-2-505-2045
@: nchehade@adcc.adac.ae

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SECTION III
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Kurian Idi cula
Contracts & Admin Superintendent
Tel: +971-2-505-2551
Mob: +971-50-818-1395
@: kidicula@adas.adac.ae

Abu Dhabi Hospitality Company (ADHC):
For all premium lounge requirements

Christiana Kyprianides
Hospitality Services Manager
Tel: +971-2-575-7377 Ext. 227
Mob: +971-50-622-7678
@: ckyprianides@adhc.adac.ae

Catering:
For all catering requirements

Paul Haines
General Manager Catering
Tel: +971-2-575-7623
Mob: +971-50-446-0752
@: phaines@adac.ae

Abu Dhabi National Oil Company (ADNOC):
For all fueling requirements

Mr. Mohamed Majed Al Mansoori
Aviation Division Manager
Tel : +971 2 6959800
Dirc : +971 2 6782223
Mob : +971 50 6424372
@: m.almansoori@adnoc-dist.ae

Aviation Sales Dept. Staff are as follows:

Mr. Hareb Khami s Al Dhaheri
Aviation Sales Dept. Manager
Tel : +971 2 6959810
Mob : +971 50 6225536
Dirc : +971 2 6770469
@: hareb.aldhaheri@adnoc-dist.ae

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SECTION III
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Mr. Mohamed Al i Al Hosani
Sr. Aviation Sales Manager
Tel : +971 2 6959805
Dirc: +971 2 6766424
Mob : +971 50 3298932
+971 50 6215513
@: mohammed.ali@adnoc-dist.ae

Mr. Asim Rasheed
Aviation Sales Manager
Tel : +971 2 6959807
Mob : +971 50 4100340
@: asim.rasheed@adnoc-dist.ae

Mr. Naser Hasan Sal eh
Aviation Sales Manager
Tel : +971 2 6959866
Mob : +971 50 2400904
@: naser.saleh@adnoc-dist.ae

All commercial and financial inquires shall only be directed to:

@ : aviationsales@adnoc-dist.ae
Fax #: +971 2 6723399
+971 2 6764624

Aviation Operations Dept.:
Mr Mohammed Al Ansari
Aviation Ops Dept. Manager
Tel : +971 2 5059301
Mob : +971 50 6221860
Fax : +971 2 5757243
@ : mohd.ansari@adnoc-dist.ae

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SECTION III
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Contact Information for Nominations of Avi ation Fuels
Ai rports E-Mail Fax No.
Abu Dhabi Int'l Airport
ad-apron@adnoc-dist.ae

+971-2-5757296
+971-2-6945675
Al-Ain Int'l Airport
mohammed.ali@adnoc-dist.ae

jasim.albalooshi@adnoc-dist.ae

+971-3-7855313
Bateen Int'l Airport
mohammed.ali@adnoc-dist.ae

ali.mansoor@adnoc-dist.ae

+971-2-4449942
Sharjah Int'l Airport
saeed.alrajaby@adnoc-dist.ae

Ad-apron@adnoc-dist.ae

+971-2-5757296
Fujairah Int'l Airport

salem.dhanhani@adnoc-dist.ae

+971-9-2227607
Ras Al Khaimah Int'l Airport

ahmed.humouda@adnoc-dist.ae

+971-7-2448513
Al Maktoum Int'l Airport

ad-apron@adnoc-dist.ae

+971-2-5757296

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SECTION III
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Abu Dhabi Aircraft Technologies:
For all maintenance requirements

Kirubel Tegene
Manager Commercial Sales
Tel: +971-2-505-7226
Fax: +971-2-575-7263
Mob: +971-50-614-6906
@: kabebe@adat.ae
Regulatory Agencies Contacts

General Civil Aviation Authority (GCAA):

P.A. Fernando
Airwothiness Inspector SAFA Program
General Civil Aviation Authority
P.O. Box 30500
Dubai
U.A.E.

Tel: +971-4-211-1686
Fax: +971-4-211-1627
Mob: +971-50-661-7029
@: safa@gcaa.ae

Abu Dhabi Department of Transport (DOT):

Simon Hutcheson
Director International & Governmental Affairs
Department of Transport
P.O. Box 20
Abu Dhabi
U.A.E.

Tel: +971-2-656-6406
Fax: +971-2-635-9615
Mob: +971-50-816-1008
@: simon.hutcheson@dot.abudhabi.ae

Ghaleb Solh
Head of International Affairs Aviation
Department of Transport
P.O. Box 20
Abu Dhabi
U.A.E.
Tel: +971-2-695-8412
Fax: +971-2-635-9610
Mob: +971-50-253-7448
@: ghaleb.solh@dot.abudhabi.ae
AUH/AAN

APPENDIX I
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Appendix I GCAA Information Bulletin 06-2010

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APPENDIX II
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APPENDIX II
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Appendix II GCAA Application for a Foreign Operator Permit

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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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APPENDIX III
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Appendix III ADAC Conditions of Use
Abu Dhabi International Airport

25 November 2007

ABU DHABI INTERNATIONAL AIRPORT
CONDITIONS OF USE
VERSION 0.02
1 July 2011

25 November 2007

ABU DHABI INTERNATIONAL AIRPORT (Emirate of Abu Dhabi)
CONDITIONS OF USE

1. Definitions
1.1 ADAC means Abu Dhabi Airports Company PJ SC Commercial Registration No. 1004995.
AED or Dirham is the lawful currency of the UAE.
Airport means Abu Dhabi International Airport, Emirate of Abu Dhabi, United Arab Emirates.
Airport Operations Manual means our manual, required under the General Civil Aviation Authority Civil
Aviation Regulations Issue No.2005-02, about operating aircraft and facilities at the Airport, as amended from
time to time.
Air Operators Certificate means the certificate of that name issued under the applicable civil aviation
legislation of the country in which your operation is based.
Airport Security Program means our program, required under the UAE Civil Aviation Regulations, which
describes issues such as security responsibilities, procedures, contingency plans and standards at the Airport,
as amended from time to time.
Certificate of Registration means for an aircraft the certificate of registration issued by the General Civil
Aviation Authority under the Civil Aviation Regulations.
Conditions mean these Conditions of Use for Abu Dhabi International Airport and any Rules and Regulations
relating to the use of Abu Dhabi International Airport published by us. A copy of the Conditions is available on
request from us. The Conditions shall take precedence over any other conditions or terms and no servant or
agent of us is authorized to agree any variation of these terms except by written agreement signed on behalf of
us.
EBOR means the United Arab Emirates inter-bank offered rate for three (3) month loans in Dirham prevailing at
11.00 am on the relevant date.
Embarking Passengers means all passengers on board a departing aircraft. This includes Transit Passengers,
Transfer Passengers, Infants and Positioning Crew, but excludes Operating Crew.
facilities and services means our facilities and services as set out in Schedule 7 except to the extent that
those facilities and services are provided to you under a separate contract, lease, licence or other authority from
us.
general aviation means any air service other than a regular public transport operation or RPT and scheduled
cargo operations.
infant means a child under two years of age who has not paid to occupy a seat on an aircraft.
interest rate means a lesser of four (4) percent per annum above EBOR or if EBOR ceases to exist or to be
published, four (4) percent above such comparable rate of interest as we may determine; or the highest rate of
interest then permitted to be charged by law in the UAE.
legislation means every federal or local law, decree or ordinance and any rule, order, regulation, notice,
direction, bye-law, permission and plan for the time being made under or deriving validity from any federal or
local law, decree or ordinance and any rules, regulations, orders, bye-laws or codes of practices of any local or
municipal authority or services supplier or undertaker having jurisdiction at the Airport or in respect of any
aircraft using it, or any matter affecting the Airport or any aircraft using it, these Conditions of Use or any of the
rights and obligations contained in them which are in force during the term of this agreement.
MTOW means for an aircraft its maximum take-off weight as specified by the manufacturer or as approved by
the General Civil Aviation Authority.
Operating Crew means your employees operating as flight or cabin crew on an arriving or departing aircraft.
Positioning Crew means your flight and cabin crew, other than Operating Crew, arriving into, or departing
from, the Airport on company duty travel for the purpose of positioning for, or returning from, crewing duties.
regular public transport operations or RPT means air service operations where, for a fee, the aircraft is
operated according to fixed schedules over specific routes and is available to the general public on a regular
basis.
Season means, in each year (a) for the Northern Summer season, the period commencing on the last Sunday
in March and ending on the last Saturday in October and (b) for the Northern Winter season, the period
commencing on the last Sunday in October and ending on the last Saturday in March.

25 November 2007

Transfer Passenger means a passenger who connects from one international flight to another without being
processed by the Abu Dhabi Immigration Service at the Airport.
Transit Passenger means a passenger whose origin and destination is another port, serviced by the same
flight.
UAE means United Arab Emirates
we or us or ours means Abu Dhabi Airports Company and includes our successors and assigns.
you or your means, in the case of RPT or scheduled cargo aircraft, the holder of the Air Operators Certificate
at the time our facilities and services at the Airport are used or in the case of general aviation and other non-
regular public transport operations aircraft, the person who is identified as Owner in the Notification of Aircraft
Details form or if no one is so identified, the holder of the Certificate of Registration at the time our facilities and
services at the Airport are used and includes your or their respective executors, administrators, successors and
assigns.
1.2 The singular includes the plural and the plural includes the singular.
1.3 If you consist of more than one person or company, then each person or company is jointly and severally liable
under these Conditions with each of the others.
1.4 If any part of these Conditions is unenforceable, these Conditions are taken to be modified to remove that part.
The rest of these Conditions are not affected by that part being removed.
2 These Conditions
2.1 Subject to any separate variation agreement in writing between you and us, the use of the Airport and all its
facilities and services by you or on your behalf is subject to these Conditions.
YOU SHALL BE DEEMED TO HAVE ACCEPTED THE CONDITIONS BY YOUR USE OF THE AIRPORT.
2.2 Subject to any contrary requirement under legislation, we may change, replace or waive any of these
Conditions provided that we have: used our reasonable endeavours to consult you (either directly or through
any relevant industry bodies) at least 90 days before we change, replace or waive any Conditions and
considered and responded to you in writing (either directly or through relevant industry bodies) in relation to any
comments or objections you have raised to our change, replacement or waiver; and we give you (either directly
or through any relevant industry bodies) notice in writing at least 30 days before the change is to be effective.
3 Information we require before you use our facilities and services
3.1 Before using our facilities and services at the Airport you must give us:
(a) your name, address and contact details;
(b) evidence that you have a security program that meets the requirements of our security arrangements
and any relevant requirements of the Civil Aviation Regulations;
(c) evidence that you have in place emergency procedures in connection with all potential threats to
passengers, cargo and our facilities and services at the Airport at least to the standard required to
comply with our Airport emergency procedures;
(d) the names, addresses, telephone numbers, facsimile numbers and all other contact details of your
key personnel we can contact at any time about emergencies, security, operational or financial
matters in connection with you using our facilities and services at the Airport;
(e) evidence of the insurance policies you hold that are consistent with the requirements of Schedule 1
and confirmation that these policies will remain current at all times when you are using our facilities
and services at the Airport;
(f) ground handling arrangements for operating crew, passengers and cargo;
(g) arrangements for the removal of stationary aircraft;
(h) a completed Credit Application form (see Schedule 2); and
(i) a completed Notification of Aircraft Details form (see Schedule 3) for all your aircraft which are likely
to be using our facilities and services at the Airport.
3.2 Unless otherwise agreed, you shall supply us with an unconditional bank guarantee in a form reasonably
acceptable to us. This bank guarantee will be for an amount equal to our reasonable estimate of the airport
charges you are likely to incur over a 3 month period.

25 November 2007

3.3 You must provide us with the details of any changes made to information described in clause 3.1 within 30 days
of such change.
4 Provision of information in relation to charges
4.1 This clause 4 applies where we require information from you for the purpose of calculating charges payable by
you for your use of our facilities and services at the Airport.
4.2 If you use facilities and services that are subject to aircraft movement based charges, or charges based on
passenger numbers under Schedule 5 of these Conditions, you must use your best endeavours to provide to us
or authorize your ground handling agent to provide the following information to us on your behalf, at the end of
each day on which you use those facilities and services:
(a) the number of aircraft movements at the Airport that day (for cargo and positioning operations);
(b) the number of disembarking and Embarking Passengers on your aircraft operating at the Airport on
that day; and
(c) any further disaggregation of aircraft movement or passenger numbers we reasonably require to
determine charges payable by you under Schedule 5.
4.3 Within 7 days of the day on which you used our facilities and services:
(a) you must provide the information required under clause 4.2 if you have not already done so; and
(b) if you have provided to us information under clause 4.2 and you detect an error in that information,
then you must provide to us the correct information. You must, at the same time, provide to us an
explanation of why the original information was incorrect. We will accept the later information as being
correct unless we are not satisfied with the explanation provided to support the change.
4.4 You acknowledge that we will use the information you provide to us under clauses 4.2 and 4.3 for the purpose
of calculating the charges payable by you for using our facilities and services at the Airport.
4.5 If you do not comply with clauses 4.2 and 4.3, then you agree that we may charge you for use of our facilities
and services on that day on the basis that each seat on the aircraft operated by you on that day was in fact
occupied by a passenger. If you later provide the information required under clauses 4.2 and 4.3 and we have
charged you in accordance with this clause 4.5 and you have paid to us those charges and we believe that we
have been overpaid, then we will provide to you a refund (without interest) of any amount we calculate to have
been overpaid.
4.6 You acknowledge that we may verify from time to time information you have provided to us by means including
(but not limited to):
(a) reference to data collected by the Abu Dhabi Immigration Service; and
(b) directly counting passengers embarking or disembarking aircraft operated by you.
You will use your best endeavours to assist us to identify the reason for any differences between the
information provided by you under clause 4.2 and 4.3 and the information collected by us under this clause 4.6.
4.7 If, after the end of a Season, we ask you to do so, you must give us certified statements from your then
regularly-engaged independent auditors verifying, for the Season just expired, the accuracy of the information
you have previously given to us under this clause 4. You must give us the certified statements within 60 days of
the date of our request. Your independent auditors who give us the certified statements must be members of or
affiliated with an internationally-recognised, independent accounting firm.
4.8 You must permit us (or our agents or accountants), on reasonable notice and at reasonable times, to audit, at
our expense, your records and systems which relate to the information you must give us under this clause 4.
4.9 If the certified statements provided under clause 4.7 or an audit by us under clause 4.8, discloses any error in
the information you have given us under clauses 4.2 and 4.3, or you and we agree that the information you
have given us under clauses 4.2 and 4.3 was in error after we verify under clause 4.6, we will immediately
invoice you for the charges which you should have paid to us if the information you gave to us under clauses
4.2 and 4.3 was not in error. We will issue our invoice, and you must pay it, in accordance with clause 8.
If the extent of the error in our favour is more than five per cent (5%) of the information actually given to us, then
you must reimburse us for the cost of our audit under clause 4.8.
4.10 We will use our best endeavours to maintain the confidentiality of any information that you provide to us, which
you advise is commercially sensitive.
5 Information generall y
5.1 The address where your information should be sent to is set out in Schedule 4. If possible, we would appreciate
receiving information electronically.

25 November 2007

5.3 You must let us know as soon as practicable if there is any change to the information you have given us.
5.4 You acknowledge that you have read and understood our Airport Operations Manual.
5.5 If you ask us, in writing, and subject to any express or implied confidentiality arrangements we may have with
third parties (including the governments of Abu Dhabi or the UAE) or other need for confidentiality, we will give
you details of:
(a) our Airport Security Program and other security arrangements that may apply from time to time;
(b) Airport emergency procedures;
(c) Airport insurance policies;
(d) which of our facilities and services at the Airport are available for you to use; and
(e) Type A - Approach and Takeoff Chart.
5.6 We may charge reasonable fees for the supply of copies of Type A - Approach and Takeoff Chart, and for
multiple copies of any other publications or information requested by you under these Conditions of Use.
6 Using our facilities and services
6.1 When using our facilities and services at the Airport you must comply with:
(a) all legislation;
(b) our Airport Operations Manual;
(c) our Airport Security Program;
(d) these Conditions;
(e) other conditions, instructions orders and directions necessary for the day to day operation of the
Airport, if (except in emergencies) we have consulted you (either directly or through any relevant
industry bodies) about them and given you 7 days notice of them, or as much notice as is reasonably
practicable;
(f) local flying restrictions;
(g) our requirement for no aircraft parking over 4 hours without prior written approval of ADAC; and
(h) directions on security from the Director of the General Civil Aviation Authority.
6.2 You must not do anything which puts us in breach of any legislation, and you must reasonably co-operate with
us in our provision of the facilities and services (including complying with our reasonable directions arising out
of your use of our facilities and services).
6.3 You accept that access to our facilities and services is subject to the demands of other users of the Airport; and
may constrained by legislation.
7 Common Use Principles
Access to all facilities and services will be equitably allocated by us, having regard to their availability and the
requirements of all users.
8 Charges
8.1 You must pay us charges for using our facilities and services at the Airport, calculated in accordance with
Schedule 5 as varied from time to time.
8.2 The charges for using our facilities and services at the Airport shall accrue from day to day and are payable in
UAE Dirham.
However we are prepared to accept payment in United States Dollars, Great Britain Pounds or European Union
Euros. In this instance, the applicable UAE Dirham charge will be converted into the currency you have
requested be accepted, using the applicable prevailing exchange rate of the Abu Dhabi National Bank at
11.00am on the Sunday of the week in which your charges are incurred.
8.3 If you have a credit account with us, we will invoice you for charges.
8.4 Subject to clause 10, you must pay what the invoice shows is owing within the time stated for payment in the
invoice by one of the methods for payment shown on the invoice.
8.5 Unless you have a credit account with us, you must pay the charges you owe before your aircraft leaves the
Airport unless we agree other arrangements in writing.

25 November 2007

9 Varying charges
9.1 Subject to this clause, we may vary any of the charges or the application of them at any time by giving you 30
days notice in writing of a proposed maximum increase in charges or application before the variation becomes
effective.
9.2 We will consult with you (either directly or through any relevant industry bodies) at least 60 days before varying
charges.
10 If you do not pay on time
10.1 If you do not pay the amount you owe on time, you must pay interest, calculated on a daily basis, on the amount
from and including the day the amount becomes payable to and including the day you pay the amount and all
interest accrued on it.
10.2 If you notify us in writing that you dispute any charge shown in an invoice within 7 days of receiving that invoice
and in our reasonable opinion you have grounds to dispute it, then the provisions of clause 17 will apply.
10.3 In the case of a dispute, any undisputed amounts, or portions, must be paid within the time required by the
invoice.
10.4 Subject to clause 10.2, if you do not pay us an amount you owe us within 21 days after it is due for payment, we
may:
(a) refuse to allow any or all of your aircraft to use our facilities and services at the Airport; and/or
(b) use reasonable means to detain any of your aircraft until you have paid all due charges and interest
provided that:
(i) we have first sought to negotiate in good faith any dispute about charges in accordance
with 10.2 above;
(ii) we have first sought to recover any outstanding charges and interest by exercising our right
under any bank guarantee provided in accordance with clause 3.2 above; and
(iii) we have given you 14 days notice in writing either during or after the 21 day period that we
intend to do this.
10.5 Unless we give you express written consent, you are not allowed to make any set-off against or deduction from
the charges for using our facilities and services.
10.6 We may take any other action against you that the law allows to recover anything you owe us.
11 If you do not compl y with these Conditions
11.1 In addition to clause 10 we may, subject to our obligations under legislation, give you 14 days notice in writing
not to use our facilities and services at the Airport if you do not comply with these Conditions.
11.2 However, if you do not comply with any safety or security requirements, we may give you notice to comply
immediately and we may stop you from using our facilities and services at the Airport if you do not comply with
our notice.

12 Moving aircraft
12.1 We may (subject to air traffic clearances and any operational guidelines issued by us for the use of our facilities
and services) order you to:
(a) move an aircraft to another position at the Airport; or
(b) remove an aircraft from the Airport
at your cost and within a specified time, being a period that we consider, in all the circumstances, to be
reasonable.
12.2 If you do not comply with our order within the specified time, as a measure of last resort, we may move or
remove the aircraft in accordance with the procedures at Schedule 6 and:
(a) you must pay our reasonable costs of having the aircraft moved or removed and any costs incurred
by us as a result of having the aircraft moved or removed; and

25 November 2007

(b) you are liable for and indemnify us, our officers, employees and agents against any personal injury,
death, loss or damage caused or contributed to by your failure to comply with our order.

13 Ai rport closed or services unavailable
13.1 We will endeavour to keep our facilities and services at the Airport available for you to use, subject to
reasonable requirements for operational purposes, maintenance and new development or events beyond our
reasonable control.
13.2 If reasonably possible, we will notify you before we make any service or facility at the Airport unavailable. This is
subject to clauses 6.3 and 15.2.
13.3 If, at any time, safety or operational requirements mean that we consider it necessary to declare our facilities or
services at the Airport to be wholly or partly unavailable for use by you, we will use our reasonable endeavours
to identify alternative facilities and services which might be available for use by you, but the use of such
alternative facilities or services shall be a matter for decision by you. You acknowledge that, in doing so, we will
need to balance the needs of all affected parties so far as we reasonably can.
14 Services we do not provide
We do not provide:
(a) en-route air navigation services;
(b) en route meteorological services;
(c) hangar facilities;
(d) aircraft parking longer than 4 hours unless pre approved by ADAC in writing.
Our charges do not include fees for these services or fees for things we provide outside the scope of these
Conditions.
15 Release and indemnity
15.1 We and our officers, employees or agents are not liable for:
(a) loss or damage caused for any reason to an aircraft, its equipment, its load or the property of its crew
or passengers at the Airport; or
(b) personal injury caused for any reason to the crew or passengers of, or persons servicing, an aircraft
at the Airport,
unless and then only to the extent caused by our own negligence or recklessness, or the negligence or
recklessness of our officers, employees or agents.
15.2 We and our officers, employees or agents are also not liable for:
(a) any loss you suffer for any reason because the Airport or any part of it is closed or any service or
facility at the Airport is unavailable;
(b) any loss you suffer, or any person claiming through you suffers, for any reason because of delays in
the movement or scheduling of your aircraft; or
(c) any consequential injury, loss or damage in connection with the use of or closure of the Airport
(including anything referred to in (a) or (b) of this clause).
15.3 You are liable for and indemnify us against:
(a) any damage your aircraft may cause to our property;
(b) any costs we incur in detaining any of your aircraft under clause 10.5; and
(c) claims for personal injury, death, loss or damage to property caused or contributed to by you,
unless and then only to the extent caused by our negligence or the negligence of our officers, employees or
agents.
15.4 You agree to pay us an amount equal to any liability, loss, cost, charge or expense of the kind referred to in
clause 15.3 suffered or incurred by any of our officers, employees or agents.

25 November 2007

16 Exclusion of warranties and conditions
16.1 Subject to this clause, we do not make any representation or warranty in connection with the use of the Airport.
16.2 We will exercise due care and skill in providing the facilities and services to you. Our liability for breach of this
clause is limited to:
(a) in the case of goods, the repair or replacement of, or the supply of equivalent goods or the payment
of the cost of repairing or replacing the goods or of acquiring equivalent goods; or
(b) in the case of services, the supplying of the services again or the payment of the cost of having the
services supplied again.
16.3 If a warranty or condition is implied under any legislation in connection with the goods and services we provide
and it can be excluded, we exclude it to the maximum extent possible and if we cannot exclude it, then our
liability for breach of that warranty or condition is limited in the case of goods, in the same manner as set out in
clause 16.2 (a) or in the case of services, in the same manner as set out in clause 16.2 (b).
17 Dispute resolution by mediation
17.1 If there is a dispute between you and us about whether you or we have complied with an obligation or have a
right under these Conditions, then:
(a) within 14 days of the dispute arising, you and we must meet to negotiate in good faith with a view to
resolving the dispute; and
(b) if we jointly fail to resolve such dispute within such period, either of us may refer the dispute to
binding arbitration under the applicable Rules of the Abu Dhabi Commercial Conciliation and
Arbitration Centre in effect on the date of the reference (which Rules are deemed incorporated by
reference into these Conditions) by one (1) arbitrator appointed in accordance with said Rules. All
proceedings will be conducted in the English language applying the applicable law of this Agreement
with the location of the arbitration in Abu Dhabi. The award decision of the Abu Dhabi Commercial
Conciliation and Arbitration Centre shall be final and binding on us and we both waive the right to any
appeal under any system of law. The arbitration award shall be in lieu of any other remedy which
might otherwise be available to either of us.
17.2 The award shall be enforceable before any court of competent jurisdiction (which shall include, without
limitation, the appropriate superior court in Abu Dhabi) upon the application to such court by either of us and in
such event the responding party shall not raise forum non conveniens or any other argument or matter that
seeks to modify the award decision or to otherwise invalidate, circumvent or frustrate the procedures set forth in
this clause.
17.3 You and we are to equally share the cost of the mediation.
17.4 You and we may not seek any other means of resolving the dispute (other than seeking an urgent, interlocutory
or interim injunction) until the arbitration has taken place.
17.5 Where we are of the view, acting reasonably, that a dispute between you and us is not a genuine dispute, we
reserve the right to take any other action against you that the law allows (including exercising our powers under
clauses 10 and 11) while in dispute or arbitration with you.
18 Entire agreement
These Conditions:
18.1 constitute the entire agreement between the parties as to its subject matter; shall be binding on you
notwithstanding that you have not signed this agreement if you commence using any of the services after
receipt of this document; and
18.2 in relation to that subject matter, supersedes any prior understanding or agreement between the parties and
any prior condition, warranty, indemnity or representation imposed, given or made by a party, other than as set
out in these Conditions.
19 Governing law
These Conditions are governed by the laws of the Emirate of Abu Dhabi and the laws of the United Arab Emirates as
applied in the Emirate of Abu Dhabi. Subject to clause 17, you and we agree to take legal proceedings in connection with
these Conditions only in the Abu Dhabi courts.

25 November 2007

For the purposes of being bound by these Conditions you warrant that you have full authority and power to bind any
owner, lessor, mortgagor, lender or pilot of the aircraft and all their respective servants, agents or contractors.

Signed as an agreement,

By Mr. George Karamanos __________________________________

Duly authorised on behalf of ABU DHABI AIRPORTS COMPANY
Company stamp: __________________________________
Position of Signatory: Vice President
Corporate Marketing & Communications

Date: __________________________________

By __________________________________

Duly authorised on behalf of carrier
Company seal: __________________________________
Position of Signatory: __________________________________
Date: __________________________________

25 November 2007

SCHEDULE 1 (clause 3.1(e) - Insurance Policy Requirements

Group / Classification Third Party Liability
Combined single limit for third party liability for any
one accident/incident occurrence to be not less
than:
1. 10,000 kg MTOW or less US$25,000,000
Fixed Wing Aircraft
2. 10,001 kg - 28,000 kg MTOW US$60,000,000
3. 28,001 kg - 100,000 kg MTOW US$200,000,000
4. 100,001 kg - 180,000 kg MTOW US$500,000,000
5. 180,001 kg 400,000 kg MTOW US$1,000,000,000
6. Exceeding 400,001 kg MTOW US$1,500,000,000
1. up to two passenger seats US$5,000,000
Helicopters
2. three and four passenger seats US$10,000,000
3. more than four passenger seats US$15,000,000 o

25 November 2007

SCHEDULE 2 - (clause 3.1(i)) - Customer Credit Application Form

Applicant Information
Name of Company:
Trading Name: _
____________________________________________________
Business Address:
___________________________________________________
Address:
____________________________________________________
Telephone:
____________________________________________________
_________________________ Fax:
Commercial Registration Number:
__________________________
Other Business Numbers (if applicable):
____________________________________________________
Years Trading:
____________________________________________________
Financial Institution Information (e.g. bank or credit union)
________________
Financial Institution Name: ______________________ Branch:
Country:
_______________
Do you plan to use this institution for any bank guarantees or line of credit?
_______________________

______
Accounts Payable Information
Accounts Payable Manager: __________________ Telephone:
e-mail Address:
_______________
_______________________ .. Fax:
Please answer YES or NO to the following items and provide details including dates and circumstances if applicable.
Use additional pages if necessary.
________________________
Has the applicant declared bankruptcy or been declared bankrupt or entered into a scheme of arrangement in the past 10
years? If YES, provide details.
________________________________________________________________________________________________
Has the applicant committed an act of insolvency within the meaning of the Civil Transactions Law (Federal Law no. (5)
1985) (or where the applicant is incorporated overseas, an equivalent in the country of incorporation)? If YES provide
details.
________________________________________________________________________________________________
Does the applicant have any registered or unregistered charges against the assets of the applicant? If YES provide
details.
________________________________________________________________________________________________
Has the applicant been refused credit before? If YES provide details including amounts involved.
________________________________________________________________________________________________
Is there any other information about the applicant that ADAC would reasonably expect to know or the applicant would like
ADAC to consider when assessing this application? If YES provide details.
________________________________________________________________________________________________

Conditions applicable to the grant of a credit facility:
1. The applicant understands that the credit facility may be withdrawn at any time at the discretion of ADAC.
2. The applicant understands that settlement is due within 30 days of issue of any invoice by ADAC.
3. The applicant accepts that it is totally responsible for payment for all services supplied under ADACs Conditions of
Use, in accordance with the terms thereof.
Certification by Applicant

25 November 2007

I have truthfully and accurately completed this application and understand that credit may be refused or suspended if any
information provided in this form is intentionally untrue or inaccurate in any material particular.
Please fill out applicable section.
If a Sole Trader
Full Name: _________________________________________
Date of Birth: _________________________________________
Residential Address: _________________________________________
If a Partnership
Full Names and Residential Addresses of all Partners: _________________________________
Full Name Residential Address _________________________________
If an Incorporated or Limited Company
Name of Company: __________________________________________
Company Number: __________________________
Country of Incorporation: _______________ Date of Incorporation: ____________________
Registered Office Address: __________________________________________
Full Names of all Directors: __________________________________________

1. Acknowledgment
Acknowledgment and Consent to disclosure of personal information and Acceptance of Credit Agreement Terms
and Conditions
The applicant(s) acknowledge(s) that ADAC has informed me/us that certain items of personal information about me/us
contained in this application or which may be subsequently obtained by ADAC may be disclosed to a credit reporting
agency. This information includes, among other things, particulars as to my/our identity, the fact an application for credit
was made and the amount of credit sought, details of current providers of credit at least 60 days overdue, discharges,
cheques twice dishonoured and serious credit infringements.
2. Consent
I consent:
(a) to ADAC obtaining from a credit reporting agency a credit report containing personal information about me/us
for the purpose of ADAC:
(i) collecting overdue payments in respect of commercial credit provided to me/us, and
(ii) assessing my/our application for commercial credit on an ongoing basis; or
(iii) assessing my/our application for consumer credit ;
(b) to ADACs nominated trade insurer (if any) obtaining from a credit reporting agency a credit report containing
personal information about me/us to assess the risk of providing insurance to ADAC in relation to my/our
application for commercial credit with ADAC;
(c) to ADAC giving and seeking from any credit provider named in this application for credit or in a credit report
issued by a credit reporting agency information about my/our credit arrangements, including any information
about my/our credit worthiness, credit standing, credit history or credit capacity that credit providers are allowed
to give or receive from each other.
Signature of Authorised Company: ___________________________________
Name of Representative: ___________________________________
Printed name: ___________________________________
Position: ___________________________________
Date: ___________________________________

25 November 2007

SCHEDULE 3 - (clause 3.1(j)) - Notification of Aircraft Details

Ai rcraft Details
Aircraft Registration: ____________________________________________
Aircraft Type: __________________________________________________
Engine type: __________________________________________________
Noise Emission Level:___________________________________________
Aircraft certified MTOW: _________________________________________
Aircraft seat configuration: ________________________________________
No. & type of seats in class: ______________________________________
Average No. of seats per class: ____________________________________

Certificate of Registration Holder:
Name: ________________________________________________________
Address: ______________________________________________________
Contact number: ________________________________________________

Owner: (if different to C of R holder)
Name: ________________________________________________________
Address: ______________________________________________________
Contact number: ________________________________________________

Operator:
Name: ________________________________________________________
Address: ______________________________________________________
Contact number: ________________________________________________

Effective Dates of Operation:
From: _________________________________________________________
To: ___________________________________________________________

Signature of person completing the form

_________________________________
Please identify by circling whether you are the
C of R Holder / Owner / Operator

25 November 2007

SCHEDULE 4 - (clause 4.1) - Contact Information

Address for service of notices
By post: Chairman & Managing Director
PO Box 94449
Abu Dhabi
United Arab Emirates

or
Chairman & Managing Director
The DCA Building
Abu Dhabi
By facsimile: +971 2 575 8300

25 November 2007

SCHEDULE 5 - (clause 7.2) - Aeronautical charges effective from May 2009

Note: this table is provided as a guide to charges at Abu Dhabi International Airport. Our charges depend upon the
facilities and services you use at the Airport.
If you use these facilities & services. ..then these are the applicable items of Schedule 5
which you must pay
International operations at Terminal 1 Item 1
Item 4
Item 5
Item 6
Item 7 (where applicable)
International operations at Terminal 1A Item 2
Item 4
Item 5
Item 6
Item 7(where applicable)
Item 4
Item 5
Item 6
Freight operations Item 4
I tem 6
Helicopter operations Item 4
Item 6
General aviation operations Item 4
Item 6

Items:
1. Passenger Service Charge - International Services Terminal 1 & 1A
A charge of AED 75 per Embarking Passenger (excluding Transit Passengers, Transfer Passengers, Infants and
Positioning Crew) on fixed and rotary wing passenger aircraft embarking passengers through the Abu Dhabi International
Airport international terminal (described as Terminal 1 & 1A).
2. Passenger Service Charge - International Services Terminal 2
Airport international terminal (described as Terminal 2).

25 November 2007

3. Passenger Service Charge - International Services Terminal 3
4. Landing Charge Fixed Wing and Rotary Aircraft
For each fixed wing passenger and rotary aircraft, a charge per runway movement (take-off or landing) as follows:
Ai rcraft weighing (kg) charged
against aircraft certified MTOW
Rates per landing
Up to 5,000 kg AED 4.00 per 500 kg or part thereof
Exceeding 5,000 kg, but not exceeding
50,000 kg
AED 5.00 per 500 kg or part thereof
Exceeding 50,000 kg AED 6.00 per 500 kg or part thereof
Payment of this charge entitles the aircraft to (a) use of the aerodrome for alighting and departing; (b) use of radio and
night lighting installations at the aerodrome; (c) supply of all available information as to routes and weather information;
the services of aerodrome personnel if available, for manual assistance in guiding, housing or parking the aircraft.
Note: Use of the radio installations does not include operation charges or charges for radio services in connection with
movement, which may be levied by an approved agency of the Abu Dhabi government.
5. Passenger Security & Safety Fee
Airport international terminals 1, 1A, 2 and 3.
6. Ai rcraft Parking Charge
For each aircraft parked at the airport, a charge calculated using the product of the length of the aircraft times the span of
the aircraft in metres, times the following charges:
Basis of calculation Amount of charge
For the first 50 m AED 3.00
For each additional 10m or part
therefore
AED 0.60

No fees will be charged for the first 6 hours after landing. After the first 6 hours has passed, the above rates shall apply for
each period of 24 hours or part thereof that passes.
No aircraft shall be permitted to be parked for a period of more than 4 hours without ADACs prior written consent
(including for extended technical delays/up-line delays). Any abuse of parking arrangements may result in future use of
the airport being withdrawn by ADAC.
7. Rescue/Fire-fighting Service Charge
AED N/A per pax/tonne position reserved
8. Terminal Air Navigation and Meteorological Charges
AED N/A per tonne - position reserved

Information Requirements
If you are subject to passenger-based charges under this Schedule 5, you must provide the following information under
Clause 4.2 and/or 4.3 of the Abu Dhabi International Airport Conditions of Use:
the number of disembarking and Embarking Passengers on your aircraft operating at the Airport on each day,
with Transit Passengers, Transfer Passengers, Infants and Positioning Crew shown separately.

25 November 2007

SCHEDULE 6 - (clause 12.2) - Procedure for moving/removing Aircraft by ADAC

In the event that we are required to move/remove an aircraft as a result of a failure by you to comply with an order issued
to you under these Conditions of Use:
1. we will, where applicable, follow the procedures for the recovery of disabled aircraft set out in our Airport
Operations Manual.
2. in other cases, we will provide you with as much notice as is, in all the circumstances, reasonably practicable:
(a) that we intend to move/remove the aircraft;
(b) of the proposed location to which the aircraft is to be relocated;
(c) of the means by which we intend to move/remove the aircraft; and
(d) of any Conditions which may apply to your recovery of the aircraft.
3. in the event that the notice referred to in paragraph 2 is not practicable we will notify you, as soon as possible
that:
(a) we have moved/removed the aircraft;
(b) the location to which the aircraft has been moved; and
(c) any Conditions which may apply to your recovery of the aircraft.

25 November 2007

SCHEDULE 7 - Facilities and Services
Ai rcraft movement facilities and services
Airside grounds, runways, taxiways and aprons
Airfield lighting, airside roads, airside lighting
Airside safety
Nose-in guidance/marshalling
Aircraft parking
Visual navigation aids
Passenger processing facilities and services
Forward airline support areas services
Aerobridges, airside buses
Departure lounges and holding lounges (but excluding commercially important persons lounges)
I mmigration and customs service areas
Public address systems, closed circuit surveillance systems and security systems
Baggage make-up, baggage handling and baggage reclaim
Public areas in terminals, public amenities, public lifts, escalators and moving walkways
Flight information display systems
Landside roads, landside lighting and covered walkways

AUH/AAN

APPENDIX IV
________________________________________________________________________________________________________________________
__________________________________________________________________________________________

JULY 2010
V2010/04 - 67 -

Appendix IV ADAC Conditions of Use
Al Ain International Airport

AL AIN INTERNATIONAL AIRPORT
CONDITIONS OF USE
VERSION 0.01
1 May 2009

SAMPLE COPY

AL AIN INTERNATIONAL AIRPORT (Emirate of Abu Dhabi)
CONDITIONS OF USE

2. Definitions
1.1 ADAC means Abu Dhabi Airports Company PJ SC Commercial Registration No. 1004995.
AED or Dirham is the lawful currency of the UAE.
Airport means Al Ain International Airport, Emirate of Abu Dhabi, United Arab Emirates.
Airport Operations Manual means our manual, required under the General Civil Aviation Authority Civil
Aviation Regulations Issue No.2005-02, about operating aircraft and facilities at the Airport, as amended from
time to time.
Air Operators Certificate means the certificate of that name issued under the applicable civil aviation
legislation of the country in which your operation is based.
Airport Security Program means our program, required under the UAE Civil Aviation Regulations, which
describes issues such as security responsibilities, procedures, contingency plans and standards at the Airport,
as amended from time to time.
Certificate of Registration means for an aircraft the certificate of registration issued by the General Civil
Aviation Authority under the Civil Aviation Regulations.
Conditions mean these Conditions of Use for Al Ain International Airport and any Rules and Regulations
relating to the use of Al Ain International Airport published by us. A copy of the Conditions is available on
request from us. The Conditions shall take precedence over any other conditions or terms and no servant or
agent of us is authorized to agree any variation of these terms except by written agreement signed on behalf of
us.
EBOR means the United Arab Emirates inter-bank offered rate for three (3) month loans in Dirham prevailing at
11.00 am on the relevant date.
Embarking Passengers means all passengers on board a departing aircraft. This includes Transit Passengers,
Transfer Passengers, Infants and Positioning Crew, but excludes Operating Crew.
facilities and services means our facilities and services as set out in Schedule 7 except to the extent that
those facilities and services are provided to you under a separate contract, lease, licence or other authority from
us.
general aviation means any air service other than a regular public transport operation or RPT and scheduled
cargo operations.
infant means a child under two years of age who has not paid to occupy a seat on an aircraft.
interest rate means a lesser of four (4) percent per annum above EBOR or if EBOR ceases to exist or to be
published, four (4) percent above such comparable rate of interest as we may determine; or the highest rate of
interest then permitted to be charged by law in the UAE.
legislation means every federal or local law, decree or ordinance and any rule, order, regulation, notice,
direction, bye-law, permission and plan for the time being made under or deriving validity from any federal or
local law, decree or ordinance and any rules, regulations, orders, bye-laws or codes of practices of any local or
municipal authority or services supplier or undertaker having jurisdiction at the Airport or in respect of any
aircraft using it, or any matter affecting the Airport or any aircraft using it, these Conditions of Use or any of the
rights and obligations contained in them which are in force during the term of this agreement.
MTOW means for an aircraft its maximum take-off weight as specified by the manufacturer or as approved by
the General Civil Aviation Authority.
Operating Crew means your employees operating as flight or cabin crew on an arriving or departing aircraft.
Positioning Crew means your flight and cabin crew, other than Operating Crew, arriving into, or departing
from, the Airport on company duty travel for the purpose of positioning for, or returning from, crewing duties.
regular public transport operations or RPT means air service operations where, for a fee, the aircraft is
operated according to fixed schedules over specific routes and is available to the general public on a regular
basis.
Season means, in each year (a) for the Northern Summer season, the period commencing on the last Sunday
in March and ending on the last Saturday in October and (b) for the Northern Winter season, the period
commencing on the last Sunday in October and ending on the last Saturday in March.

Transfer Passenger means a passenger who connects from one international flight to another without being
processed by the Abu Dhabi Immigration Service at the Airport.
Transit Passenger means a passenger whose origin and destination is another port, serviced by the same
flight.
UAE means United Arab Emirates
we or us or ours means Abu Dhabi Airports Company and includes our successors and assigns.
you or your means, in the case of RPT or scheduled cargo aircraft, the holder of the Air Operators Certificate
at the time our facilities and services at the Airport are used or in the case of general aviation and other non-
regular public transport operations aircraft, the person who is identified as Owner in the Notification of Aircraft
Details form or if no one is so identified, the holder of the Certificate of Registration at the time our facilities and
services at the Airport are used and includes your or their respective executors, administrators, successors and
assigns.
1.2 The singular includes the plural and the plural includes the singular.
1.3 If you consist of more than one person or company, then each person or company is jointly and severally liable
under these Conditions with each of the others.
1.4 If any part of these Conditions is unenforceable, these Conditions are taken to be modified to remove that part.
The rest of these Conditions are not affected by that part being removed.
2 These Conditions
2.1 Subject to any separate variation agreement in writing between you and us, the use of the Airport and all its
facilities and services by you or on your behalf is subject to these Conditions.
YOU SHALL BE DEEMED TO HAVE ACCEPTED THE CONDITIONS BY YOUR USE OF THE AIRPORT.
2.2 Subject to any contrary requirement under legislation, we may change, replace or waive any of these
Conditions provided that we have: used our reasonable endeavours to consult you (either directly or through
any relevant industry bodies) at least 90 days before we change, replace or waive any Conditions and
considered and responded to you in writing (either directly or through relevant industry bodies) in relation to any
comments or objections you have raised to our change, replacement or waiver; and we give you (either directly
or through any relevant industry bodies) notice in writing at least 30 days before the change is to be effective.
3 Information we require before you use our facilities and services
3.1 Before using our facilities and services at the Airport you must give us:
(a) your name, address and contact details;
(b) evidence that you have a security program that meets the requirements of our security arrangements
and any relevant requirements of the Civil Aviation Regulations;
(c) evidence that you have in place emergency procedures in connection with all potential threats to
passengers, cargo and our facilities and services at the Airport at least to the standard required to
comply with our Airport emergency procedures;
(d) the names, addresses, telephone numbers, facsimile numbers and all other contact details of your
key personnel we can contact at any time about emergencies, security, operational or financial
matters in connection with you using our facilities and services at the Airport;
(e) evidence of the insurance policies you hold that are consistent with the requirements of Schedule 1
and confirmation that these policies will remain current at all times when you are using our facilities
and services at the Airport;
(f) ground handling arrangements for operating crew, passengers and cargo;
(g) arrangements for the removal of stationary aircraft;
(h) a completed Credit Application form (see Schedule 2); and
(i) a completed Notification of Aircraft Details form (see Schedule 3) for all your aircraft which are likely
to be using our facilities and services at the Airport.
3.2 Unless otherwise agreed, you shall supply us with an unconditional bank guarantee in a form reasonably
acceptable to us. This bank guarantee will be for an amount equal to our reasonable estimate of the airport
charges you are likely to incur over a 3 month period.
3.3 You must provide us with the details of any changes made to information described in clause 3.1 within 30 days
of such change.

4 Provision of information in relation to charges
4.1 This clause 4 applies where we require information from you for the purpose of calculating charges payable by
you for your use of our facilities and services at the Airport.
4.2 If you use facilities and services that are subject to aircraft movement based charges, or charges based on
passenger numbers under Schedule 5 of these Conditions, you must use your best endeavours to provide to us
or authorize your ground handling agent to provide the following information to us on your behalf, at the end of
each day on which you use those facilities and services:
(a) the number of aircraft movements at the Airport that day (for cargo and positioning operations);
(b) the number of disembarking and Embarking Passengers on your aircraft operating at the Airport on
that day; and
(c) any further disaggregation of aircraft movement or passenger numbers we reasonably require to
determine charges payable by you under Schedule 5.
4.3 Within 7 days of the day on which you used our facilities and services:
(a) you must provide the information required under clause 4.2 if you have not already done so; and
(b) if you have provided to us information under clause 4.2 and you detect an error in that information,
then you must provide to us the correct information. You must, at the same time, provide to us an
explanation of why the original information was incorrect. We will accept the later information as being
correct unless we are not satisfied with the explanation provided to support the change.
4.4 You acknowledge that we will use the information you provide to us under clauses 4.2 and 4.3 for the purpose
of calculating the charges payable by you for using our facilities and services at the Airport.
4.5 If you do not comply with clauses 4.2 and 4.3, then you agree that we may charge you for use of our facilities
and services on that day on the basis that each seat on the aircraft operated by you on that day was in fact
occupied by a passenger. If you later provide the information required under clauses 4.2 and 4.3 and we have
charged you in accordance with this clause 4.5 and you have paid to us those charges and we believe that we
have been overpaid, then we will provide to you a refund (without interest) of any amount we calculate to have
been overpaid.
4.6 You acknowledge that we may verify from time to time information you have provided to us by means including
(but not limited to):
(a) reference to data collected by the Abu Dhabi Immigration Service; and
(b) directly counting passengers embarking or disembarking aircraft operated by you.
You will use your best endeavours to assist us to identify the reason for any differences between the
information provided by you under clause 4.2 and 4.3 and the information collected by us under this clause 4.6.
4.7 If, after the end of a Season, we ask you to do so, you must give us certified statements from your then
regularly-engaged independent auditors verifying, for the Season just expired, the accuracy of the information
you have previously given to us under this clause 4. You must give us the certified statements within 60 days of
the date of our request. Your independent auditors who give us the certified statements must be members of or
affiliated with an internationally-recognised, independent accounting firm.
4.8 You must permit us (or our agents or accountants), on reasonable notice and at reasonable times, to audit, at
our expense, your records and systems which relate to the information you must give us under this clause 4.
4.9 If the certified statements provided under clause 4.7 or an audit by us under clause 4.8, discloses any error in
the information you have given us under clauses 4.2 and 4.3, or you and we agree that the information you
have given us under clauses 4.2 and 4.3 was in error after we verify under clause 4.6, we will immediately
invoice you for the charges which you should have paid to us if the information you gave to us under clauses
4.2 and 4.3 was not in error. We will issue our invoice, and you must pay it, in accordance with clause 8.
If the extent of the error in our favour is more than five per cent (5%) of the information actually given to us, then
you must reimburse us for the cost of our audit under clause 4.8.
4.10 We will use our best endeavours to maintain the confidentiality of any information that you provide to us, which
you advise is commercially sensitive.
5 Information generall y
5.1 The address where your information should be sent to is set out in Schedule 4. If possible, we would appreciate
receiving information electronically.
5.3 You must let us know as soon as practicable if there is any change to the information you have given us.
5.4 You acknowledge that you have read and understood our Airport Operations Manual.

5.5 If you ask us, in writing, and subject to any express or implied confidentiality arrangements we may have with
third parties (including the governments of Abu Dhabi or the UAE) or other need for confidentiality, we will give
you details of:
(a) our Airport Security Program and other security arrangements that may apply from time to time;
(b) Airport emergency procedures;
(c) Airport insurance policies;
(d) which of our facilities and services at the Airport are available for you to use; and
(e) Type A - Approach and Takeoff Chart.
5.6 We may charge reasonable fees for the supply of copies of Type A - Approach and Takeoff Chart, and for
multiple copies of any other publications or information requested by you under these Conditions of Use.
6 Using our facilities and services
6.1 When using our facilities and services at the Airport you must comply with:
(a) all legislation;
(b) our Airport Operations Manual;
(c) our Airport Security Program;
(d) these Conditions;
(e) other conditions, instructions orders and directions necessary for the day to day operation of the
Airport, if (except in emergencies) we have consulted you (either directly or through any relevant
industry bodies) about them and given you 7 days notice of them, or as much notice as is reasonably
practicable;
(f) local flying restrictions;
(g) our requirement for no aircraft parking over 4 hours without prior written approval of ADAC; and
(h) directions on security from the Director of the General Civil Aviation Authority.
6.2 You must not do anything which puts us in breach of any legislation, and you must reasonably co-operate with
us in our provision of the facilities and services (including complying with our reasonable directions arising out
of your use of our facilities and services).
6.3 You accept that access to our facilities and services is subject to the demands of other users of the Airport; and
may constrained by legislation.
7 Common Use Principles
Access to all facilities and services will be equitably allocated by us, having regard to their availability and the
requirements of all users.
8 Charges
8.1 You must pay us charges for using our facilities and services at the Airport, calculated in accordance with
Schedule 5 as varied from time to time.
8.2 The charges for using our facilities and services at the Airport shall accrue from day to day and are payable in
UAE Dirham.
However we are prepared to accept payment in United States Dollars, Great Britain Pounds or European Union
Euros. In this instance, the applicable UAE Dirham charge will be converted into the currency you have
requested be accepted, using the applicable prevailing exchange rate of the Abu Dhabi National Bank at
11.00am on the Sunday of the week in which your charges are incurred.
8.3 If you have a credit account with us, we will invoice you for charges.
8.4 Subject to clause 10, you must pay what the invoice shows is owing within the time stated for payment in the
invoice by one of the methods for payment shown on the invoice.
8.5 Unless you have a credit account with us, you must pay the charges you owe before your aircraft leaves the
Airport unless we agree other arrangements in writing.
9 Varying charges

9.1 Subject to this clause, we may vary any of the charges or the application of them at any time by giving you 30
days notice in writing of a proposed maximum increase in charges or application before the variation becomes
effective.
9.2 We will consult with you (either directly or through any relevant industry bodies) at least 60 days before varying
charges.
10 If you do not pay on time
10.1 If you do not pay the amount you owe on time, you must pay interest, calculated on a daily basis, on the amount
from and including the day the amount becomes payable to and including the day you pay the amount and all
interest accrued on it.
10.2 If you notify us in writing that you dispute any charge shown in an invoice within 7 days of receiving that invoice
and in our reasonable opinion you have grounds to dispute it, then the provisions of clause 17 will apply.
10.3 In the case of a dispute, any undisputed amounts, or portions, must be paid within the time required by the
invoice.
10.4 Subject to clause 10.2, if you do not pay us an amount you owe us within 21 days after it is due for payment, we
may:
(a) refuse to allow any or all of your aircraft to use our facilities and services at the Airport; and/or
(b) use reasonable means to detain any of your aircraft until you have paid all due charges and interest
provided that:
(i) we have first sought to negotiate in good faith any dispute about charges in accordance
with 10.2 above;
(ii) we have first sought to recover any outstanding charges and interest by exercising our right
under any bank guarantee provided in accordance with clause 3.2 above; and
(iii) we have given you 14 days notice in writing either during or after the 21 day period that we
intend to do this.
10.5 Unless we give you express written consent, you are not allowed to make any set-off against or deduction from
the charges for using our facilities and services.
10.6 We may take any other action against you that the law allows to recover anything you owe us.
11 If you do not compl y with these Conditions
11.1 In addition to clause 10 we may, subject to our obligations under legislation, give you 14 days notice in writing
not to use our facilities and services at the Airport if you do not comply with these Conditions.
11.2 However, if you do not comply with any safety or security requirements, we may give you notice to comply
immediately and we may stop you from using our facilities and services at the Airport if you do not comply with
our notice.
12 Moving aircraft
12.1 We may (subject to air traffic clearances and any operational guidelines issued by us for the use of our facilities
and services) order you to:
(a) move an aircraft to another position at the Airport; or
(b) remove an aircraft from the Airport
at your cost and within a specified time, being a period that we consider, in all the circumstances, to be
reasonable.
12.2 If you do not comply with our order within the specified time, as a measure of last resort, we may move or
remove the aircraft in accordance with the procedures at Schedule 6 and:
(a) you must pay our reasonable costs of having the aircraft moved or removed and any costs incurred
by us as a result of having the aircraft moved or removed; and
(b) you are liable for and indemnify us, our officers, employees and agents against any personal injury,
death, loss or damage caused or contributed to by your failure to comply with our order.

13 Ai rport closed or services unavailable
13.1 We will endeavour to keep our facilities and services at the Airport available for you to use, subject to
reasonable requirements for operational purposes, maintenance and new development or events beyond our
reasonable control.
13.2 If reasonably possible, we will notify you before we make any service or facility at the Airport unavailable. This is
subject to clauses 6.3 and 15.2.
13.3 If, at any time, safety or operational requirements mean that we consider it necessary to declare our facilities or
services at the Airport to be wholly or partly unavailable for use by you, we will use our reasonable endeavours
to identify alternative facilities and services which might be available for use by you, but the use of such
alternative facilities or services shall be a matter for decision by you. You acknowledge that, in doing so, we will
need to balance the needs of all affected parties so far as we reasonably can.
14 Services we do not provide
We do not provide:
(a) en-route air navigation services;
(b) en route meteorological services;
(c) hangar facilities;
(d) aircraft parking longer than 4 hours unless pre approved by ADAC in writing.
Our charges do not include fees for these services or fees for things we provide outside the scope of these
Conditions.
15 Release and indemnity
15.1 We and our officers, employees or agents are not liable for:
(a) loss or damage caused for any reason to an aircraft, its equipment, its load or the property of its crew
or passengers at the Airport; or
(b) personal injury caused for any reason to the crew or passengers of, or persons servicing, an aircraft
at the Airport,
unless and then only to the extent caused by our own negligence or recklessness, or the negligence or
recklessness of our officers, employees or agents.
15.2 We and our officers, employees or agents are also not liable for:
(a) any loss you suffer for any reason because the Airport or any part of it is closed or any service or
facility at the Airport is unavailable;
(b) any loss you suffer, or any person claiming through you suffers, for any reason because of delays in
the movement or scheduling of your aircraft; or
(c) any consequential injury, loss or damage in connection with the use of or closure of the Airport
(including anything referred to in (a) or (b) of this clause).
15.3 You are liable for and indemnify us against:
(a) any damage your aircraft may cause to our property;
(b) any costs we incur in detaining any of your aircraft under clause 10.5; and
(c) claims for personal injury, death, loss or damage to property caused or contributed to by you,
unless and then only to the extent caused by our negligence or the negligence of our officers, employees or
agents.
15.4 You agree to pay us an amount equal to any liability, loss, cost, charge or expense of the kind referred to in
clause 15.3 suffered or incurred by any of our officers, employees or agents.
16 Exclusion of warranties and conditions
16.1 Subject to this clause, we do not make any representation or warranty in connection with the use of the Airport.
16.2 We will exercise due care and skill in providing the facilities and services to you. Our liability for breach of this
clause is limited to:
(a) in the case of goods, the repair or replacement of, or the supply of equivalent goods or the payment
of the cost of repairing or replacing the goods or of acquiring equivalent goods; or

(b) in the case of services, the supplying of the services again or the payment of the cost of having the
services supplied again.
16.3 If a warranty or condition is implied under any legislation in connection with the goods and services we provide
and it can be excluded, we exclude it to the maximum extent possible and if we cannot exclude it, then our
liability for breach of that warranty or condition is limited in the case of goods, in the same manner as set out in
clause 16.2 (a) or in the case of services, in the same manner as set out in clause 16.2 (b).
17 Dispute resolution by mediation
17.1 If there is a dispute between you and us about whether you or we have complied with an obligation or have a
right under these Conditions, then:
(a) within 14 days of the dispute arising, you and we must meet to negotiate in good faith with a view to
resolving the dispute; and
(b) if we jointly fail to resolve such dispute within such period, either of us may refer the dispute to
binding arbitration under the applicable Rules of the Abu Dhabi Commercial Conciliation and
Arbitration Centre in effect on the date of the reference (which Rules are deemed incorporated by
reference into these Conditions) by one (1) arbitrator appointed in accordance with said Rules. All
proceedings will be conducted in the English language applying the applicable law of this Agreement
with the location of the arbitration in Abu Dhabi. The award decision of the Abu Dhabi Commercial
Conciliation and Arbitration Centre shall be final and binding on us and we both waive the right to any
appeal under any system of law. The arbitration award shall be in lieu of any other remedy which
might otherwise be available to either of us.
17.2 The award shall be enforceable before any court of competent jurisdiction (which shall include, without
limitation, the appropriate superior court in Abu Dhabi) upon the application to such court by either of us and in
such event the responding party shall not raise forum non conveniens or any other argument or matter that
seeks to modify the award decision or to otherwise invalidate, circumvent or frustrate the procedures set forth in
this clause.
17.3 You and we are to equally share the cost of the mediation.
17.4 You and we may not seek any other means of resolving the dispute (other than seeking an urgent, interlocutory
or interim injunction) until the arbitration has taken place.
17.5 Where we are of the view, acting reasonably, that a dispute between you and us is not a genuine dispute, we
reserve the right to take any other action against you that the law allows (including exercising our powers under
clauses 10 and 11) while in dispute or arbitration with you.
18 Entire agreement
These Conditions:
18.1 constitute the entire agreement between the parties as to its subject matter; shall be binding on you
notwithstanding that you have not signed this agreement if you commence using any of the services after
receipt of this document; and
18.2 in relation to that subject matter, supersedes any prior understanding or agreement between the parties and
any prior condition, warranty, indemnity or representation imposed, given or made by a party, other than as set
out in these Conditions.
19 Governing law
These Conditions are governed by the laws of the Emirate of Abu Dhabi and the laws of the United Arab Emirates as
applied in the Emirate of Abu Dhabi. Subject to clause 17, you and we agree to take legal proceedings in connection with
these Conditions only in the Abu Dhabi courts.

For the purposes of being bound by these Conditions you warrant that you have full authority and power to bind any
owner, lessor, mortgagor, lender or pilot of the aircraft and all their respective servants, agents or contractors.

Signed as an agreement,

By Mr. Georges Karamanos __________________________________

Duly authorised on behalf of ABU DHABI AIRPORTS COMPANY
Company stamp: __________________________________
Position of Signatory: Vice President
Corporate Marketing & Communications

Date: __________________________________

By __________________________________
Duly authorised on behalf of
Company seal: __________________________________
Position of Signatory: __________________________________
Date: __________________________________

SCHEDULE 1 (clause 3.1(e) - Insurance Policy Requirements

Group / Classification Third Party Liability
Combined single limit for third party liability for any
one accident/incident occurrence to be not less
than:
1. 10,000 kg MTOW or less US$25,000,000
Fixed Wing Aircraft
2. 10,001 kg - 28,000 kg MTOW US$60,000,000
3. 28,001 kg - 100,000 kg MTOW US$200,000,000
4. 100,001 kg - 180,000 kg MTOW US$500,000,000
5. 180,001 kg 400,000 kg MTOW US$1,000,000,000
6. Exceeding 400,001 kg MTOW US$1,500,000,000
1. up to two passenger seats US$5,000,000
Helicopters
2. three and four passenger seats US$10,000,000
3. more than four passenger seats US$15,000,000 o

SCHEDULE 2 - (clause 3.1(i)) - Customer Credit Application Form

Applicant Information
Name of Company:
Trading Name: _
____________________________________________________
Business Address:
___________________________________________________
Address:
____________________________________________________
Telephone:
____________________________________________________
_________________________ Fax:
Commercial Registration Number:
__________________________
Other Business Numbers (if applicable):
____________________________________________________
Years Trading:
____________________________________________________
Financial Institution Information (e.g. bank or credit union)
________________
Financial Institution Name: ______________________ Branch:
Country:
_______________
Do you plan to use this institution for any bank guarantees or line of credit?
_______________________

______
Accounts Payable Information
Accounts Payable Manager: __________________ Telephone:
e-mail Address:
_______________
_______________________ .. Fax:
Please answer YES or NO to the following items and provide details including dates and circumstances if applicable.
Use additional pages if necessary.
________________________
Has the applicant declared bankruptcy or been declared bankrupt or entered into a scheme of arrangement in the past 10
years? If YES, provide details.
________________________________________________________________________________________________
Has the applicant committed an act of insolvency within the meaning of the Civil Transactions Law (Federal Law no. (5)
1985) (or where the applicant is incorporated overseas, an equivalent in the country of incorporation)? If YES provide
details.
________________________________________________________________________________________________
Does the applicant have any registered or unregistered charges against the assets of the applicant? If YES provide
details.
________________________________________________________________________________________________
Has the applicant been refused credit before? If YES provide details including amounts involved.
________________________________________________________________________________________________
Is there any other information about the applicant that ADAC would reasonably expect to know or the applicant would like
ADAC to consider when assessing this application? If YES provide details.
________________________________________________________________________________________________

Conditions applicable to the grant of a credit facility:
1. The applicant understands that the credit facility may be withdrawn at any time at the discretion of ADAC.
2. The applicant understands that settlement is due within 30 days of issue of any invoice by ADAC.
3. The applicant accepts that it is totally responsible for payment for all services supplied under ADACs Conditions of
Use, in accordance with the terms thereof.
Certification by Applicant

I have truthfully and accurately completed this application and understand that credit may be refused or suspended if any
information provided in this form is intentionally untrue or inaccurate in any material particular.
Please fill out applicable section.
If a Sole Trader
Full Name: _________________________________________
Date of Birth: _________________________________________
Residential Address: _________________________________________
If a Partnership
Full Names and Residential Addresses of all Partners: _________________________________
Full Name Residential Address _________________________________
If an Incorporated or Limited Company
Name of Company: __________________________________________
Company Number: __________________________
Country of Incorporation: _______________ Date of Incorporation: ____________________
Registered Office Address: __________________________________________
Full Names of all Directors: __________________________________________

1. Acknowledgment
Acknowledgment and Consent to disclosure of personal information and Acceptance of Credit Agreement Terms
and Conditions
The applicant(s) acknowledge(s) that ADAC has informed me/us that certain items of personal information about me/us
contained in this application or which may be subsequently obtained by ADAC may be disclosed to a credit reporting
agency. This information includes, among other things, particulars as to my/our identity, the fact an application for credit
was made and the amount of credit sought, details of current providers of credit at least 60 days overdue, discharges,
cheques twice dishonoured and serious credit infringements.
2. Consent
I consent:
(a) to ADAC obtaining from a credit reporting agency a credit report containing personal information about me/us
for the purpose of ADAC:
(i) collecting overdue payments in respect of commercial credit provided to me/us, and
(ii) assessing my/our application for commercial credit on an ongoing basis; or
(iii) assessing my/our application for consumer credit ;
(b) to ADACs nominated trade insurer (if any) obtaining from a credit reporting agency a credit report containing
personal information about me/us to assess the risk of providing insurance to ADAC in relation to my/our
application for commercial credit with ADAC;
(c) to ADAC giving and seeking from any credit provider named in this application for credit or in a credit report
issued by a credit reporting agency information about my/our credit arrangements, including any information
about my/our credit worthiness, credit standing, credit history or credit capacity that credit providers are allowed
to give or receive from each other.
Signature of Authorised Company: ___________________________________
Name of Representative: ___________________________________
Printed name: ___________________________________
Position: ___________________________________
Date: ___________________________________

SCHEDULE 3 - (clause 3.1(j)) - Notification of Aircraft Details

Ai rcraft Details
Aircraft Registration: ____________________________________________
Aircraft Type: __________________________________________________
Engine type: __________________________________________________
Noise Emission Level:___________________________________________
Aircraft certified MTOW: _________________________________________
Aircraft seat configuration: ________________________________________
No. & type of seats in class: ______________________________________
Average No. of seats per class: ____________________________________

Certificate of Registration Holder:
Name: ________________________________________________________
Address: ______________________________________________________
Contact number: ________________________________________________

Owner: (if different to C of R holder)
Name: ________________________________________________________
Address: ______________________________________________________
Contact number: ________________________________________________

Operator:
Name: ________________________________________________________
Address: ______________________________________________________
Contact number: ________________________________________________

Effective Dates of Operation:
From: _________________________________________________________
To: ___________________________________________________________

Signature of person completing the form
_________________________________
Please identify by circling whether you are the
C of R Holder / Owner / Operator

SCHEDULE 4 - (clause 4.1) - Contact Information

Address for service of notices
By post: Chairman & Managing Director
PO Box 94449
Abu Dhabi

or
Chairman & Managing Director
The DCA Building
Abu Dhabi
By facsimile: +971 2 575 8300

SCHEDULE 5 - (clause 7.2) - Aeronautical charges effective from 1 May 2009

Note: this table is provided as a guide to charges at Al Ain International Airport. Our charges depend upon the
facilities and services you use at the Airport.
If you use these facilities & services. ..then these are the applicable items of Schedule 5
which you must pay
Item 4
Item 5
Item 6
International operations at Terminal 1A Item 2
Item 4
Item 5
Item 6
Item 7(where applicable)
Item 4
Item 5
Item 6
Freight operations Item 4
I tem 6
Helicopter operations Item 4
Item 6
General aviation operations Item 4
Item 6
Items:
1. Passenger Service Charge
Positioning Crew) on fixed and rotary wing passenger aircraft embarking passengers through the Al Ain International

2. Landing Charge Fixed Wing and Rotary Aircraft
For each fixed wing passenger and rotary aircraft, a charge per runway movement (take-off or landing) as follows:
Ai rcraft weighing (kg) charged
against aircraft certified MTOW
Rates per landing
Up to 5,000 kg AED 4.00 per 500 kg or part thereof
Exceeding 5,000 kg, but not exceeding
50,000 kg
AED 5.00 per 500 kg or part thereof
Exceeding 50,000 kg AED 6.00 per 500 kg or part thereof
Payment of this charge entitles the aircraft to (a) use of the aerodrome for alighting and departing; (b) use of radio and
night lighting installations at the aerodrome; (c) supply of all available information as to routes and weather information;
the services of aerodrome personnel if available, for manual assistance in guiding, housing or parking the aircraft.
Note: Use of the radio installations does not include operation charges or charges for radio services in connection with
movement, which may be levied by an approved agency of the Abu Dhabi government.
3. Security Charge - Fixed Wing Aircraft
A Security charge of AED (N/A) per Embarking Passenger (excluding Infants and Positioning Crew) position reserved.
4. Ai rcraft Parking Charge
For each aircraft parked at the airport, a charge calculated using the product of the length of the aircraft times the span of
the aircraft in metres, times the following charges:
Basis of calculation Amount of charge
For the first 50 m AED 3.00 per m
For each additional 10m or part
therefore
AED 0.60 per m

No fees will be charged for the first 6 hours after landing. After the first 6 hours has passed, the above rates shall apply for
each period of 24 hours or part thereof that passes.
No aircraft shall be permitted to be parked for a period of more than 4 hours without ADACs prior written consent
(including for extended technical delays/up-line delays). Any abuse of parking arrangements may result in future use of
the airport being withdrawn by ADAC.
5. Rescue/Fire-fighting Service Charge
AED N/A per pax/tonne position reserved
6. Terminal Air Navigation and Meteorological Charges
AED N/A per tonne - position reserved

Information Requirements
If you are subject to passenger-based charges under this Schedule 5, you must provide the following information under
Clause 4.2 and/or 4.3 of the Al Ain International Airport Conditions of Use:
the number of disembarking and Embarking Passengers on your aircraft operating at the Airport on each day,
with Transit Passengers, Transfer Passengers, Infants and Positioning Crew shown separately.

SCHEDULE 6 - (clause 12.2) - Procedure for moving/removing Aircraft by ADAC

In the event that we are required to move/remove an aircraft as a result of a failure by you to comply with an order issued
to you under these Conditions of Use:
1. we will, where applicable, follow the procedures for the recovery of disabled aircraft set out in our Airport
Operations Manual.
2. in other cases, we will provide you with as much notice as is, in all the circumstances, reasonably practicable:
(a) that we intend to move/remove the aircraft;
(b) of the proposed location to which the aircraft is to be relocated;
(c) of the means by which we intend to move/remove the aircraft; and
(d) of any Conditions which may apply to your recovery of the aircraft.
3. in the event that the notice referred to in paragraph 2 is not practicable we will notify you, as soon as possible
that:
(a) we have moved/removed the aircraft;
(b) the location to which the aircraft has been moved; and
(c) any Conditions which may apply to your recovery of the aircraft.

SCHEDULE 7 - Facilities and Services
Ai rcraft movement facilities and services
Airside grounds, runways, taxiways and aprons
Airfield lighting, airside roads, airside lighting
Airside safety
Nose-in guidance/marshalling
Aircraft parking
Visual navigation aids
Passenger processing facilities and services
Forward airline support areas services
Aerobridges, airside buses
Departure lounges and holding lounges (but excluding commercially important persons lounges)
I mmigration and customs service areas
Public address systems, closed circuit surveillance systems and security systems
Baggage make-up, baggage handling and baggage reclaim
Public areas in terminals, public amenities, public lifts, escalators and moving walkways
Flight information display systems
Landside roads, landside lighting and covered walkways

AUH/AAN

________________________________________________________________________________________________________________________
_________________________________________________________________________________________

JULY 2010
V2010/04 - 86 -

- END OF DOCUMENT -

Airline Start-Up Information Pack - Feb 2012 - V10 - tcm8-5943

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Abu Dhabi & Al Ain International Airports

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