Voice over Internet Protocol (VOIP) Management

Voice over Internet Protocol (VOIP) Management configures and manages

Commercial-off-the-Shelf -based Voice over Internet Protocol infrastructure (call
processor/controllers media/signaling gate!a"s client/subscribers# Voice over
Internet Protocol devices/ settings)$
%he &rm" reference model for %he &rm" 'nterprise (et!or) Operations
((etOps) )no!n as the &rm" *and+ar(et (etOps &rchitecture (*(&) provides
an ob,ective target for ho! (etOps !ill be managed across the &rm" 'nterprise
Infostructure (&'I)$
('%COM/-
th
Signal Command has the responsibilit" to ensure all NetOps
products (software, tools, and systems) are compliant to the *(& prior to
providing approval for the &rm" to ac.uire field or connect to the &rm"
'nterprise. (NetOps software, tools, and systems are those products
(COTS/GOTS) which monitor and manage the networed de!ices within the
"rmy #nterprise $nfostructure. These NetOps products securely manage,
operate and maintain the networ% they are not the networ de!ices or elements
themsel!es.)
1
It is essential that each ne! (etOps product be assessed to verif"/validate
compliance to the *(& prior to receiving a Certificate of (et!orthiness (Co() as
outlined in &/ 01-2 3-4 5"ppropriate architecture to include the &and'arNet
NetOps "rchitecture (&N"), (formerly referred to as the "rmy #nterprise NetOps
$ntegrated "rchitecture ("#N$")), and systems design are incorporated into the
o!erall Networthiness process to ensure that new systems or their capa(ilities
will not ad!ersely impact the "rmy #nterprise $nfostructure6$
*(& Compliance generall" refers to the measurement of a (etOps product in
meeting the &rm" *(& 7e" Performance Parameters (7PP#s) and interoperabilit"
re.uirements and standards$ %he core of the *(& Compliance process is the
initial product assessment 8mapping# to the *(& Capabilities the validation of the
products functional capabilities and data flo! interaction !ith other *(&
Capabilities !ithin the *(&$
It is the intent of the &rm" that all future (etOps products utili9ed on the
*and+ar(et !hich monitor and manage the net!or)ed devices !ithin the &rm"
'nterprise Infostructure complies !ith the *(& prior to being ac.uired fielded
and integrated$
In an effort to provide &rm" Organi9ations and Industr" a!areness of the *(&
:unctional and Interoperabilit" /e.uirements ('%COM/-
th
Signal Command
developed a Voice over Internet Protocol (VOIP) Management Compliance
Chec)list for this *(& capabilit"$
Industr" is encouraged to utili9e this chec)list to perform a 5self-assessment6 of
their (etOps products to ensure compliance !ith the *(& re.uirements$ Some
products ma" 5map6 to more than one *(& capabilit"$
It is recommended that &rm" /e.uiring &ctivities utili9e this chec)list as part of
their mar)et research evaluation and ac.uisition process of ne! or enhanced
(etOps products to ensure their compliance to the *(&$
&fter selecting a (etOps product for ac.uisition &rm" /e.uiring &ctivities should
obtain from the vendor completed chec)list(s) for *(& capabilities to !hich the
selected (etOps product maps$ %he completed chec)list(s) is the vendor#s
assessment of their products compliance to the *(& and !ill be vie!ed as the
vendor#s certification of this (etOps products compliance to the &rm" *(&
functional and interoperabilit" re.uirements$
2
&rm" /e.uiring &ctivities should e-mail the vendor completed *(& Compliance
Chec)list(s) and supporting documentation to the *(& Compliance %eam
compliance$team;conus$arm"$mil at the earliest possible date$ *(& Compliance
assessment of (etOps products is time consuming therefore timel" submission
of these documents is essential$ (etOps products !ill not be granted a
Certificate of (et!orthiness !ithout an *(& assessment and determination of the
products compliance to the &rm" *and+ar(et (etOps &rchitecture$
*(& Chec)list(s) received !ithout access to referenced documentation !ill be
returned and not evaluated$
Note) *endor completed &N" Compliance Checlists are for N#TCO+/,
th
Signal
Command internal use only and any final compliance assessment will not (e distri(uted
or returned.
3