How to access your eBooks Rev5

How to access your eBooks

Open a browser and enter the following web address: http://fo.pn/idc_eit

This will take you to the eBook library page, as shown below.

You will see a list of all IDCs available publications but you will only have access to the ones you
have purchased.

All our publications have 2 letter codes (i.e. AF = Arc Flash Protection) and the library is sorted
alphabetically by code for ease of navigation. Your email will contain the codes of the eBooks you
have access to.





How to access your eBooks Rev5
Select the folder with the code that corresponds to your purchased eBook(s). This will then take
you to a page similar to the following:



You will see 2 eBook file formats to choose from, one is an OPN file and the other is a PDF file.
Both eBook files contain the same information.

Please refer to the viewing instructions for your particular device type on the following pages.

To access your eBook files on all devices you will need to enter your username and password
when asked.

Your username is your email address and your password will have been provided to you in
your email.

If you need any of these details to be resent to you, please email your request to
books@idc-online.com.




How to access your eBooks Rev5
PC and Mac Users

The OPN file format is designed to display protected documents to PC and Mac users in any Web
browser running Adobe Flash Player version 11 or higher no plug-ins or additional software
required. Please ensure you are using the most current version of your web browser.

OPN files behave in much the same way as a normal PDF file. After a one-time login, users may
view secure OPN files in any Web browser with no downloads or further logins required. OPN
documents displayed in the FileOpen Viewer appear within a frame inside the browser, and are
controlled via the application's navigational toolbar. The navigational interface is similar to that of
the Adobe Reader and the user experience is intended to be as close as possible to that of PDF.

If you wish view your eBook offline then you will need to download and save the PDF eBook file.
Please right click on the PDF file and choose Save link as (or similar save option) to save your
eBook to your preferred location on your computer.





Once the PDF eBook file has downloaded you can then open it in Adobe Reader/Acrobat. Other
PDF viewers are NOT compatible so please ensure you open and view your PDF eBook in
Adobe Reader/Acrobat. If you dont have this software, you can download it here:
http://www.adobe.com/products/acrobat/readstep2.html

Once you open your PDF eBook in Adobe you will be prompted to install the Adobe FileOpen
plugin if it is not already installed. You can also download the plugin via the following link:
http://plugin.fileopen.com/all.aspx

If you want to view more information on the FileOpen plugin, please visit:
http://plugin.fileopen.com/faq.aspx





How to access your eBooks Rev5
iOS Users (e.g. iPad and iPhone)

You must first install the free FileOpen Viewer App from the App Store, either directly to the iOS
device or first to a PC or Mac using iTunes.

To download the FileOpen App you can either search for FileOpen in the App Store, or download
it directly from this link: http://plugin.fileopen.com/all.aspx



iPad Screen Shot


Once the App is installed you can open the OPN version of your eBook from the IDC eBook
library.

OPN files can be accessed both online and offline. The device must have internet connectivity the
first time you open your eBook to authenticate and obtain permissions. Once the eBook has been
opened, it may be accessible thereafter when the device is disconnected.

The PDF file format is NOT supported by the iOS App.

For more details on the FileOpen Viewer App for iOS, please visit:
http://www.fileopen.com/products/secure-viewer-for-ios-faq/





How to access your eBooks Rev5
Android Users
You must first install the free FileOpen Viewer App from the Google Play Store.

To download the FileOpen App you can either search for FileOpen in the Play Store, or download
it directly from this link: https://play.google.com/store/apps/details?id=air.com.fileopen.ios&hl=en



Android Screen Shot


Once the App is installed you can open the OPN version of your eBook from the IDC eBook
library.

OPN files can be accessed both online and offline. The device must have internet connectivity the
first time you open your eBook to authenticate and obtain permissions. Once the eBook has been
opened, it may be accessible thereafter when the device is disconnected.

The PDF file format is NOT supported by the Android App.




How to access your eBooks Rev5
PLEASE NOTE:

You will only be able to access your eBooks on 2 computers/devices at any one time.
Once you have exhausted this allocation you will not be able to register any new
computer/devices. If you wish to deactivate a previously registered computer/device to
allow you to register a new one please email your request to books@idc-online.com.

You will only be able to print your eBook twice. Once this allowance has been exhausted
you will no longer be able to print.

If you have any difficulties accessing your eBooks please first ensure you have the most
up to date version of your browser. If you still continue to have problems please try a
different browser as this may solve any compatibility issues. For example, if you are
using Internet Explorer and cant view your eBooks, please try using Firefox or Google
Chrome instead.

If you continue to have any problems please refer to our FAQ / Troubleshooting guide on
the following pages or send an email to books@idc-online.com noting the details of any
error messages, and/or attach a screen shot of what you see.



How to access your eBooks Rev5
FREQUENTLY ASKED QUESTIONS (FAQ) / TROUBLESHOOTING



Q1: When I open my PDF eBook I only see a blank page/screen

A1: This issue is most likely caused by not having adobe reader set as your default PDF
viewer in your web browser. Please view your PDF eBook in Adobe Reader/Acrobat or
make the changes described in the following link in points #9 and #10 so you can view
the PDF eBooks in your chosen browser:
http://www.fileopen.com/products/troubleshooting-faq#Windows_troubleshooting


Q2: I cant print my eBook

A2: There are three possible reasons for this:

1. Each eBook can be printed twice. If you are no longer able to print it may be because
you have exceeded your print allowance. If you wish to purchase further print
licences please email books@idc-online.com with details of the number of print
allowances you require. Alternatively, you can buy our eBooks in hard copy format
via: www.idc-online.com.

2. If you are using Adobe Reader X and cant print please uncheck the box at
Edit>Preferences>General>Enable protected mode at startup

3. Printing is not supported in the iOS or Android version of FileOpen Viewer. Please
register and view your eBooks on an additional device, a PC or Mac, where you will
be able to print.


Q3: I cant open my PDF eBook on my iOS or Android device

A3: PDFs are not supported by the iOS or Android App.

The FileOpen Viewer App for iOS and Android supports both online and offline viewing
for OPN files, so please select the OPN versions of your eBook in the IDC eBook library.


Q4: Can I access my eBook offline?

A4: Yes, your computer/device must have internet connectivity the first time you access your
eBook to authenticate and obtain permissions. Once you eBook has been opened, it may
be accessible thereafter when the computer/device is disconnected or offline.





How to access your eBooks Rev5
For further troubleshooting for PC or Mac please visit:
http://www.fileopen.com/products/troubleshooting-faq#Windows_troubleshooting

For Further information regarding the FileOpen Plug-In for Adobe Reader/Acrobat please visit:
http://plugin.fileopen.com/faq.aspx

For further troubleshooting for the FileOpen Viewer App for iOS, please visit:
http://www.fileopen.com/products/secure-viewer-for-ios-faq/

If you are still having problems which you are having difficulty solving then please dont hesitate
to send us an email to books@idc-online.com detailing the problem you are having, the contents
of any error messages and any applicable screen shots.