PEGGY BELL

73 Song Bird Dr (416) 290 0932/ (647) 273-

0898
MARKHAM, ON L3S 3T9 email:andoseh2001@yahoo.co.uk

OBJECTIVE: A change manger with over 8 years extensive leadership and

experience in policy and program management; change management
strategies and organizational development.

HIGHLIGHTS OF QUALIFICATIONS

• Masters Degree in Public Management with advanced French &

English written plus oral skills
• 7 years experience in program & project management for community
youth outreach and socio- economic development result based
management contexts
• Proven management consultancy and supervisory skills in the area of
policy conception, formulation, implementation and evaluation and
training of senior public sector officials for reinforcement of
institutional capacity
• Proven Knowledge of program evaluation, monitoring and reporting
theory
• Demonstrated Knowledge of economic theory, principles and practices
and quantitative techniques and methods;
• knowledge of teaching methods and classroom instruction and ability
to conduct needs analysis; ability to provide sound advice on a variety
of learning, development and training issues; strong presentation,
verbal and written communication skills to develop and present
effective training material and sessions; experience working with
standard computer software technology to develop training
presentations
• Extensive use of principles and methodologies to develop and
implement program evaluation frameworks
• Very good Knowledge of environmental protection, management,
environmental and ecosystem planning
• Very strong skills on management tools, techniques and incorporation
of changes into the working methods of senior private and public
sector officials for increased productivity and efficiency
• Proven strategic, analytical and synthesis skills to support, review and
develop policy options;
• Exceptional project management skills with the ability to manage
complex issues and develop high-quality policy recommendations

PROFESSIONAL EXPERIENCE

FRISNAD Inc., Toronto Executive Director………….2008 …..

• Planned and developed volunteer policies and procedures, hiring and

orientation

PEGGY BELL
Song Bird Dr (416) 290 - 0932 /(647) 273-0898
MARKHAM, ON L3S 3T9 andoseh2001@yahoo.co.uk
-1–
 • Led the development of the community driven, bottom up program for
youths victims of violence
• Coordinated team and external evaluators for community projects
• Supported and provided opportunity and an enabling environment for
project managers to develop skills through mentoring and coaching
• Designed community ownership framework for programs
• Administered programs using community governance models ,
involving ownership of clients
• Administered programs with partners including charitable,
government and private sector agencies with community consultation
• Formulated, implemented monitored and evaluated bilingual social
service programs to address poverty and crime reduction
• Drafted proposals to address change soliciting transfer payment funds

Project Manager Citizenship& Immigration Program, TARGET

SOLUTIONS

• Developed & directed implementation of goals, objectives, policies,

procedures & work standards for multiple projects, transfer payment
funded
• Developed strategies and policy and program options; prepare related
policy submissions and briefings to advance the government`s student
success agenda, including legislative, regulatory work and the adult
education portfolio with immigrants
• Performed strategic planning, financial analysis, complex
administrative duties requiring oversight and attention to detail
• Provided concrete advice and consultation to managers and staff on
quality and innovative approaches to learning and development
• Conducted environmental scans and trend analysis;
• Designed, planned and implemented workshops on Canadian
practices, policies procedures, laws , institutions for New Comer
Women
• Designed and delivered training courses in the private, public and not-
for-profit sectors, focusing on numerous skills development and
enhancement programs ,
• Used procedures, metrics, methods, standards and tools in order to
enable and strengthen evidence-based policy and program
management
• Investigated production, policies, and management practices,
developing a wide range of company-specific programs to improve
cross-cultural communication, information dissemination, managerial
techniques, assessment procedures, and decision-making processes.
• Prepared communication and marketing plans in collaboration with
Executive Director to serve women and vulnerable groups in the
Greater Toronto Area

PEGGY BELL
Song Bird Dr (416) 290 - 0932 /(647) 273-0898
MARKHAM, ON L3S 3T9 andoseh2001@yahoo.co.uk
-2–
 • Organized, administered, reviewed & assessed capacity for project
outcomes and achievables ,developed and proposed monthly targets
and monthly Development Report

Manager, Organizational Support, Organizational Health INC.

(Ontario, Canada…2007

• Coordinated researchers, reviewers, managers and team leaders for

evaluation of Community Health and Service organizations preparing
for accreditation in the following areas: board establishment and
operations, trusteeship, compliance to legislative requirements,
community responsiveness and information systems
• Managed Community Health Centres accreditation reviews and
member education on Building Healthier Organizations, Innovation,
Excellence, Quality
• Delivered work to review teams including providing advice on issues
Supervised technical consultants to manage database on health
including ensuring needed improvements to the database
• Include issues on Social Services, Family in quality training sessions
• Coordinated database use among Executive Directors of 50 health
agencies
• Managed Good Practices materials from over 60 originating
organizations and ensuring translation into both Official Languages
• Prepared issues papers, briefings for stakeholders;
• Used project management skills to lead complex policy projects and to
provide technical direction
• Developed and implemented mechanisms for communicating to
members as they relate to key learning for quality control program
including areas for growth, innovations and areas of excellence for
benefit of stakeholders
• Formulated workshop proposals for not-for-profit boards, management,
staff, and volunteers.

United Nations Program Manager, Urban Development (UNHABITAT

Agency focal point, 2003-2006
• Implemented environmental protection, management, environmental and
ecosystem planning
• Wrote proposals, interfaced with donors managing , leading and
exercising strategic visioning functions under the United Nations for
promotion of Human rights;
• Pioneered urban for a to promote rights of children and access to health;
• Led research, development and implementation of complex policy
projects;
• Worked to design and analyze financial and economic models and
forecasts in education for urban development;
• Conducted quantitative research, statistical analysis and environmental
scans;

PEGGY BELL
Song Bird Dr (416) 290 - 0932 /(647) 273-0898
MARKHAM, ON L3S 3T9 andoseh2001@yahoo.co.uk
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• Analyzed , proposed governance accountability mechanisms for growth &
development with UNESCO
• Developed and recommended policy options to executive management;
• Served to liaise with stakeholders, lead project staff.
• Provided administrative leadership for team of ten and developed action
plans as per the project guidelines and recommendations, monitored the
disbursement and allocation of funds ;
• Focal point to implement and review emergency and pandemic
management operational plans
• Ensured project leadership/management, strategic thinking, and
analytical skills to provide technical leadership to program evaluation
projects,
• Analyzed requirements of evaluation projects and develop/advise on
project metrics and measures to meet project management and reporting
requirements including relationship management

Program Coordinator , Information Communication Technologies

(ICTs), United Nations Development Regional Program 2001-2003

• Created strategic alliances and relationships, assessed, diagnosed

,problem solving and case management for senior staff , women of
governmental and private sector associations for training and
performance enhancement;
• Identified and implemented initiatives on restructuring ministerial
departments for introduction of learning programs and change in work
ethics;
• Organized regional workshops on governance for parliamentarians,
non governmental heads to foster democratic and urban governance;
• Supervised team of over 10 experts and international consultants for
reinforcement of capacities integration relationships with public ,
private sector stakeholders of training institutions and CISCO
academies,
• Delivered training to foster access of women to ICTS and preparation
of data and statistics on integration in the work place;
• Filed cases and data base on marginalized groups and access of
women to ICTs for health programs;
• Used tools : Logical Framework Matrix, PERT,Work Breakdown
Structures

Director of Finance and General Administration 1995 – 2000,

Advanced Institute of Public Management, ISMP
• Established business procedures and policies, led cross-functional
teams, managed personnel and coordination of finances, reporting to
board of directors
• Provided leadership to teams of consultants in the fields of assessment
, exploratory diagnosis of career difficulties and problem solving for
women leaders;

PEGGY BELL
Song Bird Dr (416) 290 - 0932 /(647) 273-0898
MARKHAM, ON L3S 3T9 andoseh2001@yahoo.co.uk
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 • Organized and directed interviews, recruited staff; planned use of
human resources, performance appraisal ,coordinated wage payment
of 3 departments, drafted internal rules, regulations.

Senior Management Training consultant ISMP / CIDA cooperation

1987-1998 Canada International Development Agency cooperation
&Cameroon
• Diagnosed , launched adult training needs, content development and
training delivery in North American management tools and techniques
to reduce corruption in the public sector ;
• Spearheaded coaching & mentoring of directors and women managers
for improvement of working flow, elimination of bureaucratic
bottlenecks and increased productivity to support good governance;
• Conducted quantitative research, statistical analysis and
environmental scans;
• Worked to analyze and propose governance and accountability
mechanisms;
• Planned and led scheduling of training courses, facilitation ,
pedagogical support and end of training evaluation;
• Trained over 1000 senior managers in problem solving, decision
analysis, program management, project management , personnel
management ,

EDUCATION AND TRAINING

Masters Management, ENAP, Univ. Quebec, Canada
Bsc Integrated Engimeering

WORSKOPS AND ADDED TRAINING

Didactics, website management Adult Training Techniques
Quality management Business process engineering
Excel, Power point Publisher, Lotus notes, MS project
Access, ATLAS
References available upon Request

PEGGY BELL
Song Bird Dr (416) 290 - 0932 /(647) 273-0898
MARKHAM, ON L3S 3T9 andoseh2001@yahoo.co.uk
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