INDEX

Sr.
No.
Name of the Department Page no.
1. Disaster Management Cell 3
2. Mumbai Fire Brigade 7
3. Storm Water Drain 10
4. Solid Waste Management 16
5. oads De!artment 17
7. Se"erage #!eration De!artment 1$
%. &ealt' De!artment 22
$. (du)ation De!artment 2%
10. *arden De!artment 30
11. B(S+ 40
12. MMD, 46
13. MSDC 4$
14 +ra--i) .oli)e 53
15 Ci/il De-ense 55
16 elian)e (nerg0 57
Annexure
,nne1ure 2 3 4ist o- &ig' +ide Dates 62
,nne1ure 3 22 Ward Control ooms 63
,nne1ure 3 222 4ist o- ain gauges 2nstallation 64
,nne1ure 3 25 4ist o- Flooding S!ots 66
,nne1ure 3 5 4ist o- 4and Slide S!ots 74
,nne1ure 3 52 Details o- (6ui!ments 7 Man!o"er
Wit' Mumbai Fire Brigade
7$
1
,nne1ure 3 522 4ist o- 8allas $1
,nne1ure 35222 4ist o- MC*M &os!itals $5
,nne1ure 9 2: &ealt' De!artment Control oom $%
,nne1ure 9 : 4ist o- +em!orar0 S'elter S)'ools $$
,nne1ure 9 :2 4ist o- Buildings in Dila!idated
Conditions
102
,nne1ure 9 :22 2n-ormation and Conta)t 8os. o-
B(S+ #--i)ials
13$
,nne1ure 9 :222 2n-ormation related "it' MMD, 152
,nne1ure 3 25: Conta)t nos. o- Sr. .oli)e #--i)ers 155
,nne1ure 9 :5 Conta)t 8os. o- Western ail"a0
#--i)ials
163
,nne1ure 9 :52 Conta)t 8os. o- Ci/il De-ense
#--i)ials
166
,nne1ure 9 :522 Contra)t details o- elian)e (nerg0 16%
2
DISASTER MANAGEMENT CELL
Disaster Management Cell "as establis'ed in t'e 0ear 1$$$. +'e )ell
"as moderni;ed< e1!anded and -ull0 e6ui!!ed in t'e 0ear 2005.
+'e Disaster Management Cell is 'eaded b0 C'ie- #--i)er =DM.> "'o is
o/erall in )'arge o- o!erations o- t'e )ell. +'e C'ie- #--i)er =DM. 7
CCS> is assisted b0 D0. C'ie- #--i)er =DM. 7 CCS>. &o"e/er< in )ase
o- disaster li?e -lood< bomb blast< 'ouse )olla!se et).< t'e )'arge is ta?en
o/er b0 t'e Muni)i!al Commissioner or t'e ,dditional Muni)i!al
Commissioner in9)'arge o- DM..
+'ere are total eig't0 em!lo0ees "or?ing round t'e )lo)? in de!artment.
+'e team "or?ing in Disaster Management )onsists o- one ,ssistant
(ngineer =Me)'ani)al 7 (le)tri)al>< one Sub (ngineer =Me)'ani)al 7
(le)tri)al> and -our @unior (ngineers =2 -rom Me)'ani)al 7 (le)tri)al
and 2 -rom Ci/il (ngineering>. +'e da09to9da0 !ubli) grie/an)es and
)om!laints are 'andled b0 t'ree )om!laint o--i)ers ea)' re!resenting
Cit0< (astern Suburb and Western Suburb. +'e !ubli) )om!laints are
registered on a -our digit number 1$16. +'e )om!laints )an also be
registered dire)tl0 on MC*M "eb !ortal """.m)gm.go/.in.
+'e Disaster Management Cell is "ell e6ui!!ed "it'
Communi)ation -a)ilit0<
Aninterru!ted !o"er su!!l0 3 b0 D.*. sets and alternate su!!l0<
Con-eren)e 'all<
.antr0 and est rooms "it' Bun?er beds
4ibrar0
,.W.S. =ain gauges> "it' W,8 )onne)ti/it0 installed at 35 lo)ations
all o/er Mumbai.
3
+'e /arious )ommuni)ation e6ui!ments installed in Disaster
Management Cell in)ludes land lines< 'ot lines< "ireless sets< *SM
mobiles< 2nternet -a)ilit0< W,8 )onne)tion to )entrali;ed ser/er o- MC*M
-or e--e)ti/e )ommuni)ation bet"een MC*M and Sta?e &older and to
mobili;e resour)es during disaster.
+.5. sets installed -or )ontinuous monitoring o- ne"s.
4ist o- Sta?e &olders )onne)ted "it' &ot 4ine is as -ollo"s
1. Mantrala0a Control oom
2. B(S+ Control oom
3. +ra--i) Control oom
4. Fire Brigade Control oom
5. MMD, Control oom
6. Commissioner o- .oli)e Control oom
7. Central ail"a0 Control oom
%. Western ail"a0 Control oom
$. 2MD
10. 8a/i Mumbai Muni)i!al Cor!oration
11. ,rm0
2n monsoon season< s!anning -rom @une to Se!t. e/er0 0ear< 8odal
o--i)ers o- t'e agen)ies li?e +ra--i)< .oli)e< &ome *uards< Ci/il De-en)e
are de!lo0ed in Disaster Management Centre. Senior o--i)ers -rom
MC*M u! to t'e ran? o- De!ut0 Muni)i!al Commissioner are assigned
t'e s'i-t duties t'roug' out t'e monsoon.
Disaster Management Cell uses all rele/ant resour)es a/ailable in MC*M
during disaster. 24 numbers o- @CBBs and 4% numbers o- dum!ers are
!ro)ured and stationed "it' o!erator at "ard o--i)es to rea)' t'e
Disaster site in s'ortest !ossible time. Mumbai Fire Brigade is "ell
e6ui!!ed "it' e6ui!ments li?e boats and Ca0a?s es!e)iall0 re6uired -or
4
'andling -lood situations. Si1 "ell trained Sear)' 7 es)ue teams are
stationed at 6 egional Command Centers.
35 ,utomati) Weat'er Stations =,WS> are installed in /arious
)at)'ments areas o- Mumbai Suburbs and )it0. ,WS are used to
measure rain< tem!erature< 'umidit0< "ind s!eed< "ind dire)tion<
barometri) !ressure =bot' inside and out side>. ,ll t'e ,WS are
inter)onne)ted t'roug' W,8 and li/e ain data =e/er0 15 minutes> is
re)orded in Disaster Management Cell. +'e data )olle)ted at Disaster
Management Cell gi/es )om!lete !i)ture o- isolated do"n!ours in an0
!art o- t'e )it0 or suburbs. 2t also blo"s (arl0 Warning ,larm in )ase o-
more t'an 20mm o- rain-all in 15 minutes.
During monsoon an additional )ommuni)ation s0stem o- &,M adio is
also used.
,ll ain data irres!e)ti/e o- monsoon or ot'er"ise is re)orded on
)entrali;ed ser/er "'i)' is used -or resear)' !ur!ose and -urt'er
-ore)asting t'e rain !attern.
#ne -lo" meter is installed at t'e origin o- t'e Mit'i i/er at .o"ai "'i)'
)an gi/e t'e (arl0 Warning in )ase o- rise in "ater le/el in Mit'i ri/er<
"'i)' "ill 'el! in alerting and e/a)uating t'e !eo!le in do"n stream
area at Curla< Calina et).
Disaster Management Cell 'as !ro/ided 2 generators -or ea)' "ard
"'i)' "ill be used basi)all0 -or illumination o- "ard )ontrol room
=establis'ed in e/er0 monsoon> and "ard s'elter s)'ool in )ase o- !o"er
-ailure.
Disaster Management Cell is also rendering t'e ser/i)es as a Centrali;ed
Com!laint egistration S0stem =CCS>. ,n0 )iti;en o- Mumbai )an
register a )i/i) )om!laint on 1$16. +'ese )om!laints are registered
5
online on MC*M !ortal and -or"arded to res!e)ti/e "ardsDagen)ies. ,
database o- su)' )om!laints is maintained in t'e ser/er. +'e )om!laint
s0stem 'as an automati) -eature o- es)alating t'e )om!laint to 'ig'er
le/el< i- is not attended b0 t'e )on)erned o--i)er in s!e)i-ied time.
Disaster Management Cell in MC*M "or?s round t'e )lo)?. +'ere are
4CD +5 sets !ro/ided in t'e Disaster Management Cell "'i)'
)ontinuousl0 runs t'e ne"s !ro/iding in-ormation o- t'e )it0< state<
)ountr0 and "orld at large. During monsoon rain-all is monitored li/e in
t'e )ontrol room on t'e )om!uter. , re!ort o- t'e rain-all is !re!ared
dail0 on 'ourl0 basis. &ig' tide and lo" tide dates are obtained -rom t'e
2ndian Meteorologi)al de!artment and are )ir)ulated in ad/an)e.
Satellite !i)tures o- )louds are monitored t'roug' "eb sites o- 2MD or
a))u"eat'er.)om. Fore)ast o- rain are ta?en b0 -a1 -rom 2MD t"i)e in a
da0.
,ll maEor e/ents o- t'e da0 li?e -looding< tra--i) disru!tion< tree -alling<
!o"er -ailure< building )olla!se are re)orded and )ommuni)ated to
'ig'er o--i)ers as !er Standard #!erating .ro)edures. ,n additional
)ommuni)ation -a)ilit0 o- 150 mobile !'ones is made a/ailable in
monsoon to t'e ?e0 sta-- "or?ing in -lood and Disaster Management.
,ll im!ortant messages are )ommuni)ated to )on)erned ,ssistant
Commissioners< De!ut0 Muni)i!al Commissioners< ,ddl. Muni)i!al
Commissioner< Muni)i!al Commissioner< .oliti)al leaders and
Mantrala0a )ontrol -rom time to time.
,!art -rom t'e Disaster Control oom at Muni)i!al &ead #--i)e lo)ali;ed
Ward Control ooms are establis'ed during Monsoon.
6
MUMBAI FIRE BRIGADE
RESURCE A!AILABLE FR T"E EMERGENC# MANAGEMENT$
A% Man Po&er $
,n ade6uate number o- sta-- needs to be in !la)e to su!!ort t'e
e--orts o- a -ire de!artment to !ro/ide sa-et0 and !rote)tion to all t'e
o))u!an)ies and o))u!ants. Su!!ort sta-- li?e administrati/e sta--< auto
"or?s'o! -or re!airs 7 maintenan)e <"ireless "or?s'o!< stores et). are
essential to allo" emergen)0 sta-- members to !er-orm t'e duties
e--i)ientl0 and assume t'e res!onsibilities -or "'i)' t'e0 are em!lo0ed.
+o a)'ie/e t'is aim t'e island )it0 o- Mumbai is di/ided into si1
)ommands. +'e Si1 egional Command )enters are -or .ro!osed Cit0
do"nsi;ing o!erational sta-- !rogram in)ludes de)entrali;ation o-
administrati/e and o!erational )ommand.
+'e Brigade 'as 33 Fire Stations< "it' )it0 &ead6uarters lo)ated at
B0)ulla and suburban &ead6uarters lo)ated at Marol. +'e !ro!osed si1
regional )ommand areF
C't( Ea)tern Su*ur*an +e)tern Su*ur*an
B0)ulla Fire Station 5i?'roli Fire Station Bori/ali Fire Station
Wadala Fire Station C'embur Fire Station Marol Fire Station
(a)' region is under t'e )'arge o- a De!ut0 C'ie- Fire #--i)er. (a)'
egion is -urt'er di/ided into Di/isions< "'i)' are under )'arge o-
Di/isional -ire #--i)er. +'e Di/isions are -urt'er di/ided into sub9
di/isions )om!rising a )ertain number o- Fire Stations. , Sub9Di/ision is
under t'e )'arge o- an ,ssistant Di/isional #--i)er< "'ile a Station
#--i)er manages a Fire Station
B% !eh',-e) . E/u'pment an0 Infra)tru,ture$
Mumbai Fire Brigade mission is Gto !rote)t and ser/e and to !ut
ser/i)e abo/e all else.H +o do so< t'e De!artment 'as design a
7
)ommunit09based -ire !rote)tion s0stem t'at !ro/ides -or t'e a!!ro!riate
resour)es< strategi)all0 distributed t'roug'out t'e )it0. +'e De!artment
utili;ing te)'nolog0 su)' as -ire s!rin?lers and alarm s0stems to
minimi;e loss "'en a -ire does o))ur and latest e6ui!ment a/ailable to
im!ro/e res!onse times< all o- "'i)' 'el! to minimi;e t'e ris? to t'e
)ommunit0. +'ere-ore< "'en an emergen)0 does o))ur< -ire-ig'ters are
arri/ing as 6ui)?l0 and sa-el0 as !ossible to e--e)ti/el0 'andle t'e
emergen)0. +o be e--e)ti/e< t'e De!artment 'as de/elo! a Eoint /ision o-
res!onsibilit0 "it' t'e residents o- t'is great )it0 to !ro/ide -or a sa-e
li/ing en/ironment and t'e 6ualit0 o- li-e our residents deser/e.
4ist o- -ire stations and /e'i)les is atta)'ed in anne1ure
4ist o- Brigade a!!lian)es and e6ui!ments is atta)'ed in anne1ure
C% Me0',a- Re)pon)e
Ander t'e !rogram on (mergen)0 Medi)al S0stem < Medi)al First
res!onder are trained -or e--e)ti/e -ield !re!aredness in)ase da0 to da0
emergen)ies as "ell as o- an0 disaster =eart'6ua?e< -lood< )0)lone<
landslide< industrial a))idents>< "'i)' leads inEuries to t'e /i)tims.
+'is !rogram aims to im!ro/e sear)' and res)ue )a!abilit0 to
)ondu)t e--e)ti/el0 sear)' and res)ue o!erations in)luding treatment and
trans!ort disaster /i)tims. 2t also 'el!s to !lan< underta?e manage
e--e)ti/e emergen)0 treatment to t'e /i)tims o- disaster.
For !ro!er 7 e1!editions res!onse integrated "ireless net"or? "as
set u! "'i)' in)ludes net"or?ing bet"een Brigade Control oom< Fire
Station< and ,mbulan)es 7 &os!itals. +'e 'os!itals identi-ied -or (MS
net"or?ing are as -ollo"s.
For Cit0 F C(M< 8air< Sion< Casturba<
For Western SubF B'aga/ati< Coo!er< Sant)ru; *eneral< Bandra B'ba'<
For (astern SubF aEa"adi < *o/ndi Centinar0<Mulund *eneral <Curla
B'aba'.
8
,ll t'e ambulan)es no" are "it' mobile "ireless 5&F sets as "ell
as all t'e &os!itals identi-ied -or t'e trauma )are -or (MS lin?ed t'roug'
"ireless net"or? b0 !ro/iding 5&F stati) sets. Brigade 'a/e ,mbulan)es
e6ui!!ed "it' basi) li-e su!!ort ?it and 120 -ireman trained in basi) li-e
su!!ort are manning t'ese ambulan)es.
D% F-oo0 Re)pon)e Team)$
+o 'andle )rises situation during ensuing monsoon t'e si1 sets o-
-lood res)ue e6ui!ment are alread0 !ro)ured. +'e t'ree S, team
-urt'er di/ided in Si1 +eams -or -lood res)ue .+'e e6ui!ments "ill be
'andled b0 S, teams and "ill be !la)ed at lo" la0ing lo)ations.
E% F-oo0 Re),ue Tra'n'ng$
12 3ff',er4 53 f'remen 6 72 fu--( tra'ne0 'n Goa an0 there
refre)her ,our)e &a) ,on0u,te0.
Ne& *at,h of 73 off',er) an0 men are tra'ne0 'n f-oo0 re),ue.
In ,oor0'nat'on &'th Spe,'a- Re),ue Tra'n'ng A,a0em( Ten F're
Br'ga0e per)onne- tra'ne0 a) a In)tru,tor 'n Le8e- 2 . 9 'n
S&'ft &ater f-oo0 re),ue ,ert'f'e0 *( Internat'ona- Re),ue
In)tru,tor Author't( : Cana0a.
F% Dep-o(ment )trateg($
+'e 60 trained !ersonals are de!lo0ed in si1 -ire station in lo" l0ing
areas along "it' t'e -lood res)ue e6ui!ment as de)ided in !lanning
stages. +'ese -lood res!onse units are !la)ed at BandraD Bandra Curla
Com!le1 D Curla D 5i?roli D MarolD Bori/ali.
+'e -lood res)ue Sear)' 7 es)ue are res!onsible -or t'e smoot'
-un)tioning and arrangement o- t'e e6ui!ment as and "'en re6uired in
)oordination "it' o--i)er in9)'arge o- t'e res!e)ti/e Fire Station.
9
STRM +ATER DRAIN
Storm +ater Dra'nage Net&or;
Mumbai )it0 re)ei/ed seasonal rain-all -or -our mont's i.e. -rom @une to
Se!tember. ,/erage rain-all is 2<000 mm< o- "'i)' 70 !er )ent is during
@ul0 7 ,ugust. Mumbai is lined on t'e "est b0 ,rabian Sea and is
inter)e!ted b0 number o- )ree?s =Ma'im< Ma'ul and +'ane )ree?s><
ri/ers =Mit'i< Da'isar< .oisar and #s'i"ara ri/ers< and t'eir tributaries>
and a )om!le1 nalla' s0stem.
+'e SWD s0stem o- Mumbai )om!rises a 'ierar)'i)al net"or? o-
roadside sur-a)e drains =about 2<000 ?m mainl0 in t'e suburbs><
underground drains and laterals =about 440 ?m in t'e island )it0 area><
maEor and minor nalla's =200 ?m and %7 ?m res!e)ti/el0> and 1%6
out-alls< "'i)' dis)'arge all t'e sur-a)e runo-- into ri/ers and t'e
,rabian Sea.
Summar( of the Storm +ater Dra'nage S()tem
C't( +e)tern
Su*ur*
Ea)tern
Su*ur*
Tota-
MaEor 8alla' =Widt' I 1.5 m> $ $0 102 200
Minor 8alla' =Widt' I1.5 m> 21 66 %7
,r)' D Bo1 Drains 5$ 40 52 151
oadside #!en Drains 20 66$ 12$% 1$%7
Closed .i!e o- D'a!a Drains 443 36 %6 565
Tota- S+D -ength <91 =<> 1739 2??1
8o. o- Water (ntran)es 27%$3 60$ 1706 3020%
=8oteF t'e abo/e -igures =-or Sr. 1 to 6> are lengt's in ?ilometers>
10
UTFALLS
@F CIT# +. S. E. S. TTAL
Ara*'an Sea 13> 2? A 197
Mah'm
Cree;
5 15 = 27
Mahu- Cree; 5 A 7 13
Thane Cree; A A 15 15
Pre mon)oon Prepare0ne)) B Mon)oon 233?
MC*M is ta?ing all !ossible e--orts to ta)?le -looding instan)es
)aused due to 'ea/0 rains during monsoon. +'e B2MS+#W,D .roEe)t
"'i)' "as dela0ed due to la)? =!au)it0> o- su--i)ient -unds is no" geared
u! due to -inan)ial ba)?ing o- Central *o/ernment b0 "a0 o- s!e)ial
grant o- s.1200 )rores and a)tual disbursement o- s. 400 )rores out o-
t'at $ "or?s out o- 1$ "or?s ta?en u! in 'and in .'ase92 o-
B2MS+#W,D .roEe)t are )om!leted. +'e "or? o- desilting< dee!ening
and )onstru)tion o- retaining "alls in Se)ond .'ase o- 11.% ?m. stret)'
o- Mit'i i/er -rom CS+ 9 Curla to Filter .ada is underta?en. Desilting o-
minor and maEor drains is in !rogress and "ill be )om!leted be-ore on
set o- monsoon. MC*M 'a/e also made arrangements -or de"atering at
lo)ali;ed -looding s!ots b0 means o- de"atering !um!s. +'e
B2MS+#W,D .roEe)t is di/ided into t"o !'ases.
Pha)e I A
Cit0 3 4 "or?s< all "ill be )om!leted b0 t'e end o- 2010.
Western Suburbs 3 7 "or?s 9 4 "or?s )om!leted< 2 "or?s are in
!rogress. 1 "or? at S'astri 8agar< *oregaon )ould not be started as t'e
.,.s t'ereat are insisting -or re'abilitation at same area< "'i)' ma0 not
be !ossible.
11
2n addition to t'is< t'e "or?s o- .um!ing Stations at 4o/e *ro/e< Clea/e
4and Bunder< &aEi ,li and 2rla are also underta?en to ta)?le -looding
instan)es during 'ea/0 do"n !our at t'e time o- 'ig' tide.
Pha)e II A
Cit0 3 15 "or?s< Western Suburbs 3 7 "or?s< (astern Suburbs 3 11
"or?s.
Wor? #rders are gi/en -or 27 "or?s.
2n addition to t'ese "or?s< .um!ing Stations are !ro!osed at Ma'ul
Cree?< Britannia #ut-all and Mogra 8alla.
M'th' R'8er A
Silt remo/ed 5<%5<000. M
3
o)? remo/ed 3<30<000 M
3
etaining "all in !rogress 3 7.00 Cm.
De)'-t'ng A ,ll maEor and minor nallas< bo1< d'a!a< !i!e drains are
t'oroug'l0 desilted be-ore monsoon.
,!!ro1imate 6uantit0 o- disilting be-ore monsoon.
Cit0 1< 26<500 M
3
.
(ast sub 2< 40<000 M
3
Western Sub 2< 22<500 M
3
D')'-t'ng a-)o ,ont'nue) 0ur'ng mon)oon.
perat'on of f-oo0'ng gate)
Ser/i)ing re!air and o/er'auling o- me)'ani)al and ele)tri)al
)om!onents o- -lood gates at -ollo"ing !la)es be-ore onset o-
monsoon.
12
4o/e *ro/e !um!ing Station< Worli
Clea/e 4and Bunder< Worli
+ardeo out-all. &aEi ,li Flood *ate is remo/ed to -a)ilitate t'e )i/il
"or? o- SWD !um!ing Station -rom 12.10.200%.
#!eration and Maintenan)e o- -lood gates< 2 !la)es on )ontra)t
basis on )ontra)t "ill start -rom 15.05.0$ to 15.10.0$ round t'e
)lo)?
4.*... -lood gate is o!erated and maintained de!artmentall0.
&ourl0 re)ording o- tide le/el and )it0 "ater le/el.
Closing o- -loodgates "'en sea le/el is abo/e sea le/el.
#!ening o- -loodgates "'en )it0 le/el is abo/e sea le/el.
Communi)ating t'e -lood and sea le/el to SWD )ontrol room e/er0
'rs.
De&ater'ng pump)$
De"atering !um!s 3 211 nos. o- de"atering !um!s are being
installed at /arious 1$3 !la)es.
+'e !eriod o- o!eration is 25t' Ma0 to 15t' #)t. 200$.
.um!s are o!erated at t'e time o- -looding.
.um!s o!erators are !ro/ided "it' )ell !'one -a)ilities.
Details o- -lood le/el and -un)tion o- !um!s is )ommuni)ated to
res!e)ti/e "ards b0 o!erating sta-- e/er0 'rs.
13
C-ean'ng of outfa--)
#ut-alls are )leaned !rior to monsoon.
+'e out-alls at sea le/el< get silted during t'e 'ig' tide need to be
)leaned e/er0 da0. +'ere-ore< su)' 42 nos o- out-alls are manned
t'roug' out t'e monsoon -or desilting.
Dep-o(ment of N.G.. -a*our)
(/er0 "ard allotted "it' 8*# labours -or !re9monsoon -or
desilting and during monsoon -or anti -looding.
8*# labour and 1 labour !er "ater entran)e.
50J "ater entran)e t'roug' 8*# labour< 25J t'roug' "ard sta--
and 25J t'roug' ma)'ines.
.re9monsoon 8*# -or ea)' "ard91000.8*# -or anti -looding -or
ea)' "ard9 1500.
,dditional 8*#9 as !er a!!ro/ed b0 ,MC
Dep-o(ment of 8ar'ou) ma,h'ner'e)
35 8os o- oad side Desilting Ma)'ines are allotted to /arious
suburban "ards t'roug' out 0ear -or disilting o- road side o!en
drains.
12 8os o- -ire1 ma)'ine< $ nos o- su)tion ma)'ines< 3 nos o- Eetting
ma)'ines and 2 nos o- su)tion o-9)um9Eetting ma)'ines are
a/ailable at SWD "or?s'o! at Dadar to rendered t'e "or? o-
desilting< remo/al o- )'o?es et).
+'e ser/i)es o- t'ese ma)'ines are gi/en mainl0 Cit0 Wards and as
and "'en re6uired to suburban "ards.
14
For t'e )on/enien)e o- suburban "ards 1 Fire1 ma)'ine 'as been
!la)ed in 8 "ard -or (astern Suburb and 1 -or CD( "ard -or
Western Suburbs.
Contro- room at S+D &or;)hop
Control room "ill setu! -rom 2590590$.
+'e same "ill "or? round o )lo)?.
Control room "ill ?ee! t'e re)ord o- -loodgates le/el< time o-
)losingDo!ening o- -loodgates< in-ormation "ill be gi/en to Disaster
Control oom and ail"a0 )ontrol rooms a-ter t'e ea)' o!eration.
Control room "ill gi/e t'e in-ormation to Disaster Control oom
and ail"a0 Control room in )ase o- "ater le/el is alarming.
Control room "ill re)ei/es and re)ord t'e )om!laint o- -looding<
re6uirement o- /arious ma)'iner0 and "ill ma?e ne)essar0
arrangement.
+'e tele!'one numbers o- SWD )ontrol room are 24224556<
24327674.
15
SLID +ASTE MANAGEMENT
Kone "ise )ontra)ts -or trans!ortation o- garbage )olle)ted at bins
are a"arded "'i)' in)lude big 7 small )om!a)tors and small /e'i)les.
,lso< garbage is )olle)ted and trans!orted to dum!ing grounds b0
Muni)i!al em!lo0ees -rom /arious lo)ations "it' t'e 'el! o- )om!a)tors<
4D.< +D.< +i!!er< dum!er et). 2- it is -ound t'at e1tra garbage is
a))umulated MC*M 'as reser/e -lit o- /e'i)les -or li-ting and
trans!ortation o- t'e same.
Contra)tors 'a/e been a!!ointed -or )leaning o- bea)'es at
*iragon< Ma'im< Dadar< @u'u and 5erso/a< Manori *orai< Mar/e< ,?sa
7 Mad'. 2- due to some reasons e1tra garbage is a))umulated on t'e
bea)'es it is binding on t'e )ontra)tors to a!!oint e1tra labours and
!ro/ide e1tra /e'i)les -or immediate remo/al o- t'e same and su)'
)ondition is t'ere in t'e )ontra)t. From t'e !ast e1!erien)e it is
obser/ed t'at )ontra)tors do so.
,ll t'e garbage beans a/ailable "it' t'e MC*M are re!aired and
"ell maintained.
(1tra garbage beans o- 1100 ltr. )a!a)it0 is being !ro)ured -or t'e
monsoon !eriod.
MC*M 'as 1 @CB and 2 dum!ers -or ea)' 24 "ards to 'andle t'e
emergen)0 situation. +'ese ma)'ines are o!erated and maintained b0
t'e )ontra)tors. +'ese ma)'ines are a/ailable 24 'rs. ,!art -rom t'is
MC*M 'as 1$ @CBs and 42 dum!ers "'i)' are o!erated b0 MC*M
em!lo0ees.
+rees o- bran)'es o- trees -all do"n due to 'ea/0 rain or gust0
"inds. Contra)tors is to be a!!ointed "ard "ise to li-t and trans!ort
su)' -allen bran)'es o- trees. #ne )'i!!ing ma)'ine "ill be !ro)ured -or
-ast )learan)e o- roads in )ase o- tree -ailures during monsoon.
16
RADS DEPARTMENT
The Roa0 Net&or;
+'e road net"or? in Eurisdi)tion o- MC*M is about 1$41 ?m. +'e
lengt' o- C.C. roads is about 437 ?m. and t'e remaining in as!'alt is
about 1504 ?m.
De8e-opment 0ur'ng the ,urrent (ear
During t'e 0ear 200%90$< about 67 ?m. o- roads "ere )on)reti;ed and
about 175 Cm. o- as!'alt roads "ere "idened D im!ro/ed.
Statu) of tren,h'ng &or; *( ut'-'t'e)
(/er0 0ear about 500 ?m. o- tren)'es are ta?en on /arious roads in
Mumbai. +'e "ards are instru)ted to reinstate all su)' tren)'es b0
15 Ma0 200$.
De*r') remo8a-
+'e debris on all roads "'ere road "or? is in !rogress is remo/ed
"it'in t"o da0s o- s!an. 2nstru)tions are issued to )lear all su)'
debris b0 31
st
Ma0 0$ and so t'at t'e roads )an be -ree -or smoot'
tra--i).
Repa'r) to *a0 pat,he) @ potho-e)
o Pre8ent'8e Repa'r) @ up gra0at'on B 233=A3?
,bout 67 ?m. o- roads "ere )on)reti;ed
,bout 175 ?m. o- as!'alt roads "ere "idened D
im!ro/ed.
o Repa'r) to *a0 pat,he) @ potho-e)
+'e !re9monsoon re!airs o- roads and re!airs during
monsoon on maEor roads "ill be attended b0 using Eet
!at)'ing ma)'ines "'i)' are im!orted on trial basis.
17
+'e !roblems o- !ot'oles -ormed on roads "ill also be
attended b0 agen)ies "'o are a!!ointed -or all 24
"ards.
+'e agen)ies "ill )arr0 out t'e "or?s o- re!airs to
!ot'oles during monsoon.
,lso ,s!'alt mi1 "ill be su!!lied to t'e "ards -rom
Muni)i!al ,s!'alt .lant to attend to bad !at)'es on
emergen)0 basis i- re6uired.
Ne& +or;)
550 roads o- about 63 ?m. lengt' are ta?en u! -or im!ro/ement in
as!'alt mi1es. So< also< %4 roads o- about %4 ?m. lengt' are ta?en
u! -or )on)reting. +'e "or? on t'ese roads "ill be sto!!ed during
monsoon. &o"e/er< during monsoon< !ot'oles on t'ese !roEe)t roads
"ill be attended b0 t'e res!e)ti/e )ontra)tors.
Br'0ge)
+'ere are in all 253 nos. o- small and big bridges under MC*M. Wor?
o- re!airs 7 re'abilitation D im!ro/ement to e1isting bridges in
*reater Mumbai are ta?en u!. Constru)tion o- bridges in *reater
Mumbai 917 nos. are ta?en u! in)luding % s?0 "al?s. .rominent
lo)ations are @og'es"ari 8ort'< @oges'"ari Sout'< Soma00a nalla'
and Mit'i i/er. Biennial Contra)tors are a!!ointed b0 Bridges in t'e
3 Di/isions "'o "ill attend to t'e bad stret)'es on t'e Bridges in
monsoon.
18
Se&erage perat'on
!ARIUS +RCS DNE @ T BE DNE FR PERATIN AND
MAINTENANCE
+o !re!are s'i-t s)'edule -or sta-- o- !um!ing stations 7 treatment
!lants -or round t'e lo)? o!eration.
+o )arr0 out maintenan)e o- de"atering !um! sets o- !um!ing
stations and ?ee! t'em in o!erating )ondition.
+o )arr0 out maintenan)e o- all &+ D 4+ brea?ers< trans-ormers 7
ot'er ele)tri)al e6ui!ments and ?ee! t'em in o!erating )ondition.
+o )arr0 out maintenan)e o- all !um!s 7 motors and ?ee! t'em in
o!erating )ondition.
+o raise t'e e1isting roads and )'ambers o- 5erso/a .um!ing
Station 7 ma?e storm "ater drain s0stem -or !ro!er dis!osal o-
rain "ater D -lood "ater.
Solar (nerg0 S0stem 'as been installed at 5erso/a .um!ing
Station.
+o )lean all internal drains.
2n order to ensure smoot' )ommuni)ation during emergen)0<
"al?0 tal?0 sets "ill be arranged. Conta)t number o- "al?0 tal?0
su!!lier 'as been made a/ailable.
+o arrange emergen)0 lig'ts< )andles and mat)' bo1es.
.ro!osal -or dra"ing an ad/an)e o- s. 50<000D9 "ill be submitted
-or ma?ing 'ard )as' a/ailable in t'e o--i)e during emergen)0.
,s !er re6uirement< D. *. !um! sets "ill be arranged in
)onsultation "it' Main Se"er se)tion.
19
+o )arr0 out maintenan)e o- s)reens o- all lo)ations and ?ee! t'em
in o!erating )ondition.
+o )arr0 out maintenan)e o- all )ranes o- dr0 "ell and ?ee! t'em
in o!erating )ondition.
+o )arr0 out maintenan)e o- all slui)e gates o- !i!e lines and ?ee!
t'em in o!erating )ondition.
+o )onstru)t tem!orar0 bunds "'ere/er ne)essar0 to !rote)t t'e
!um!ing stations -rom -looding and to re!air e1isting bund "alls
in )ase t'e0 are de-e)ti/e.
+o ma?e arrangement o- ro!es b0 tig'tening t'em to e1isting trees
and !oles -or eas0 "al?ing during -looding.
+o ma?e arrangement o- -irst aid bo1es at all lo)ations.
+o )arr0 out maintenan)e o- internal lig'tening and ?ee! t'em in
o!erating )ondition.
Sr. No.
Name of
In)ta--at'on
Te-. No.
Name . De)'gnat'on of
Con,erne0 ff',er
1
C'er"adi .um!ing
Station
2647200% S'ri. Dube B.*.< ,sst. (ng.
2
C'imbai .um!ing
Station
26423155 S'ri. Dube B.*.< ,sst. (ng.
3
@ai B'arat
.um!ing Station
264%2235 S'ri. Dube B.*.< ,sst. (ng.
4
Bandra Curla
.um!ing Station
22$0$$61 S'ri. Dube B.*.< ,sst. (ng.
5
Sa?ina?a .um!ing
Station
2%505$0$ S'ri. Dube B.*.< ,sst. (ng.
6
Calina .um!ing
Station
26661%36 S'ri. Dube B.*.< ,sst. (ng.
20
7
S'im!oli .um!ing
Station
2%$%5$54 Smt. Desai ..M.< ,sst. (ng.
%
*orai .um!ing
Station
2%6$2055 Smt. Desai ..M.< ,sst. (ng.
$
C'ar?o! .um!ing
Station
2%600645 Smt. Desai ..M.< ,sst. (ng.
10
Malad .um!ing
Station
2%%20%60 S'ri. Cenia< ,sst. (ng.
11
*oregaon .um!ing
Station
2%7$22$6 S'ri. Cenia< ,sst. (ng.
12
5allab' 8agar
.um!ing Station
2%$33704 Smt. Desai ..M.< ,sst. (ng.
13
5erso/a .um!ing
Station
26366%%1 S'ri. Abale S.4.< ,sst. (ng.
14
5erso/a 4agoon 7
W.W.+.F.
26344015 S'ri. Abale S.4.< ,sst. (ng.
15
5erso/a *ao
.um!ing Station
999 S'ri. Abale S.4.< ,sst. (ng.
16 Malad W.W.+.F.
2%%01221D
2%%01260
S'ri. Cenia< ,sst. (ng.
17
Mal/ani .um!ing
Station
2%445%67 S'ri. Cenia< ,sst. (ng.
21
"EALT" DEPARTMENT
Communi)able diseases are maEor )ause o- morbidit0 and mortalit0
during t'e monsoon mont's. *astroenteritis< &e!atitis< +0!'oid<
4e!tos!irosis< Dengue< Malaria and ot'er -e/ers are )ommon during
monsoon. 2n urban slums o- Mumbai )it0< .o/ert0< Malnutrition and
o/er)ro"ding a)t as !redis!osing -a)tors among t'e /ulnerable
!o!ulation.
2t is t'e !rime res!onsibilit0 o- t'e .ubli) &ealt' de!artment to ensure
t'at t'e ade6uate measures are ta?en -or )ontainment o- t'ese diseases.
+'is mammot' tas? )an be a))om!lis'ed b0 t'e )o9o!eration o- !ubli)
and !ri/ate 'ealt' se)tors. 2t is also im!ortant to 'a/e t'e )ollaboration
among all t'e ot'er de!artments o- Muni)i!al Cor!oration o- *reater
Mumbai su)' as &0drauli)< Storm "ater drain< Solid "aste management
7 4i)ense de!artments -or e--e)ti/e !re/enti/e and )ontrol measures.
5arious !re9monsoon a)ti/ities are !lanned starting -rom mont' o-
Mar)' 200$.
(stablis'ment o- Control room at (!i) )ell Anit in Casturba &os!ital
"'i)' "ill start -rom 1
st
@une 200%.
Coordinating )entre "ill be establis'ed at o--i)e o- (&# at &ead o--i)e at
FDSout' .arel #--i)e.
(!i) Committee under C'airmans'i! o- (&# met on)e to -inali;e
!roto)ols -or uni-orm diagnosis< in/estigation 7 treatment -or Monsoon
related disease anot'er t"o meetings are !lanned.
LStandard #!erati/e .ro)eduresB =S#.> 'a/e been !re!ared -or Control
room at (!i) )ell 7 )oordinating )entre at (&# o--i)e. Standard
#!erating .ro)edures =S#.s> are also !re!ared -or M.#.s &. and ..C.#.s<
Konal ,&# and Konal D(&# at "ard le/el "'i)' are to be im!lemented
a-ter re)ei/ing t'e +rigger signal o- an0 Crisis.
22
.ro/ision o- e1tra drugs to be used -or monsoon related diseases is being
made.
Mole)ular lab in Casturba &os!ital is geared u! -or earl0 diagnosis o- t'e
diseases.
(1tensi/e 2(C "ill be generated b0 2(C )ell in )onsultation "it' ,&#
(!i).
e-res'er +raining Session are being organi;ed -or Medi)al and
.aramedi)al sta-- -or Muni)i!al< *o/ernment and !ri/ate institutions.
4ist o- /ulnerable areas "'ere e1tra attention is re6uired is !re!ared.
4ist o- Stand alone 'ealt' !ost "'ere #.D ser/i)es ma0 be re6uired
during monsoon "ill be ?e!t read0.
Sensiti;ation trainings and )oordination meetings are being arranged -or
)onsultantBs asso)iations< 2ndian Medi)al ,sso)iations =2M,> 7 +rust
'os!itals.
Detailed a)tion !lan -or .est Control #--i)er at "ard le/el to 'a/e
e1tensi/e !est )ontrol measures during t'e monsoon "it' t'e ade6uate
a/ailabilit0 o- t'e .esti)ides.
4ist o- 8*#s "'o "ould asso)iate during emergen)0 is ?e!t read0.
Detail list o- Sr o--i)ial o- !ubli) 'ealt' de!artment< 'os!itals and ot'er
im!ortant !ersons "it' name< designation< )onta)t numbers and -a1 no.
is ?e!t read0.
PreAmon)oon A,t'on P-an 233?
DPu*-', "ea-th Department%
No A,t'8't( @ Su*Ee,t +or; P-an Re)pon)'*-e
1 .re Monsoon meeting
7 Finali;ing Meeting.
19
th
Apr'- 233?:
5
th
+ee; of Apr'-
233?
(&#< @t (&#<
,&# =(!id< M2S><
D(&# =&M> < 2#< ,&#
=Sur.>
23
2 (!id Committee
Meeting -or
Management !roto)ols
treatment< diagnosis o-
!atients o- monsoon
related diseases 7
dis)ussion on
administrati/e issues.
1
)t
Meet'ng
,on0u,te0 on
91.9.233?
2
n0
Meet'ng
93.5.233?
9
r0
Meet'ng 1>
th
Fune 3?
(1e)uti/e &ealt'
#--i)er ,&# =(.2D>
Dr. Da;)ha Shah
Members o- (!id
Committee
3 ,)tion !lan 3
2nse)ti)ide bran)'
,)tion !lan 9 Malaria
Sur/eillan)e bran)'
2denti-i)ation 7
a)tion FC'roni) s!ots
-or Malaria !ositi/e
)ases
,)tion .lan
e1!e)ted on
20
t'
,!r 200$
Dee!a? . ,dsul
2nse)ti)ide #--i)er
#-- F 2261$206
Fa1 F 2261$206
esi F 264$$244
Mob F $%20453424
Dr. Cis'or &urgoli
,&#< Sur/eillan)e
#-- F 2677%74$
Fa1 F 267%%$6%
MobF$323206612
MobF$%33%$%6$0
4 2(C ,)tion .lan
2(C materials 9
Boo?lets< !am!'lets<
!osters< banners<
&oardings
8e"s!a!er
ad/ertisement< +5
s!ots< ,d on t'e +5
)'annels< 2(C
materials
(1!e)ted on 5
t'
,!ril 200$
(1!e)ted on 10
t'
@une 200$
Dr. .ranita +i!re
,&# 2DC 2(C
#-- F 2413556$
Mobile F $%6$007730
24
5 Standard #!erati/e
.roto)ols 7 Written
Do)ument o- a)tion
!lan
15
t'
Ma0 200$ =+o be A!dated>
(1e)uti/e &ealt'
#--i)er D ,&# =(!id>
6 N .re!aration o- list
o- /ulnerable area
NO .re!aration o-
stand alone 'ealt'
!ost list -or
)ondu)ting 'ealt'
!ost #.D
10
t'
Ma0 200$ ,ll Konal D(&#s <
,&#S
7 +raining o- sta-- 3
1> .ubli) &ealt'
De!t.
2> .ri/ate &os!ital
!ersonnel
3> 2M, < +rust
&os!ital
4> &onoraries 7
M#BS .eri!'eral
&os!itals
5> (ngineers o-
SWD 7 SWM<
oads
1<
th
Ma( to 1<
th
Fune 233?
Dr.Da;)ha Shah
,&# &ealt' #--i)er
=(.2D>
#--i)eF 23054%31< $7
MobF$$2075$%06
% 1. Cir)ular -or
.re/enti/e
measures b0
/arious de!artment
3
rd
Wee? o- Ma0
200$
Dr.Da;)ha Shah
,&# (.2D
25
o- MC*M during
monsoon
2. Cir)ular )ase
de-inition<
treatment !roto)ol<
-ormats< lab
sur/eillan)e
-inali;ed in (!id
Committee meeting
4
t'
Wee? o- Ma0
0$
Dr.Da;)ha Shah
,&# (.2D
$ .ro)urement o- Drugs
and ot'er logisti)s 7
a/ailabilit0 o- sto)? at
Bureau #--i)es
=4ist o- Medi)ine
atta)'ed.>
Be-ore 31
st
Ma0
200$
D(&# =&M>
S,. 2DC
Dr. Ces?ar
MobF $%33%$%6$1
10 1. eorgani;ing sta--
o- &ealt' .ost
situated in slums
and /ulnerable area
-or )arr0ing out
#.D in monsoon
2. ,de6uate drug
!ro/ision to dis!
situated in
/ulnerable area in
!riorit0 "ards
A!to 1
st
@une
200$
A! to 10
t'
@une
200$
,&# Bureau < M#&s
M#&D Sr. M#
26
ACTI!ITIES IN MNSN
Sr.
No.
A,t'8't( +or; p-an Re)pon)'*-e
1 Starting o- Control
rooms F 1
Co9ordination
)entreF 1
+'e )ontrol rooms
"ill be manned
-rom $.00 am to
7.00 !m.
1
)t
Fune to
Septem*er
233?
Contro- Room
1% Ep'0em'o-og( ,e--
DECR%
A))t. "ea-th ff',er DEPID
Dr.Da;)ha Shah
Casturba &os!ital<
Sane *uruEi Marg< #!!.
,rt'ur d. @ail< C'in)'!o?li<
Mumbai911
+el 8o 23054%31
23054%$7
Fa1 F 23020%%5
Mob F $$2075$%06
CoAr0'nat'on Centre)
1% E" "ea0 off',e F South:
F South &ar0 off',e: Pare-
Mum*a' A 533312
2 Feedba)? to M#& D
SDSA -or a)tion
based on re!orts
Dail0 Control room
3 4iaison "it' *o/t. D
D*&S D 2#
Dail0 (!id )ell Control room
4 Media management @une to
Se!t 0$
(&#< @t. (&#< .#
,&# =(.2D>
27
EDUCATIN DEPARTMENT
"ea0 ff',e$ Contro- Room of E0u,at'on Department
#--i)e o- (du)ation #--i)er
&indu Colon0 < Dadar =(>
Mumbai 3 400014.
+ele!'on 8o. 2414 2342 D44
2414 5$22D 2414 3333
Disaster Management .lan o- (du)ation De!artment
C'ie- ControllerF Dr. @airaE .'ata?< Muni)i!al Commissioner
ControllerF S'ri. Mad'a/ Sangle< ,MC =(S>
C'ie- *uideF Mr. C'andras'e?'ar o?de< DMC =(du)ation>
*uideF S'ri. ,abasa'eb @ad'a/< (du)ation #--i)er
(du)ation o--i)e at &indu Colon0< "'ere 24 'ours sta-- "ill be a/ailable
=.'one 8o. 2414 5$23> "ill re)ei/e alert -rom Disaster Control oom
(du)ation o--i)e at &indu Colon0 "ill alert D ;onal )ontrol rooms "'ere
24 'our sta-- is a/ailable
Konal )ontrol rooms "ill alert s)'ools in lo" l0ing area.
S'elter s)'ools "ill be in-ormed to be read0.
es!e)ti/e lo"9l0ing area s)'ool "ill )onta)t lo)al -ire station.
Students o- lo" l0ing area s)'ools "ill be sta0ed ba)? or released
de!ending u!on t'e intensit0 o- rain and !rior "arnings. +'is "ill be
de)ided b0 nodal o--i)er< Konal o--i)er "it' intimation to (du)ation &ead
Muarter and &ead #--i)e )ontrol room.
Students i- re6uired to sta0 ba)? in t'e s)'ool< "ill be s'i-ted to u!!er
-loor "'ere -ollo"ing !ro/ision is alread0 !ro/ided
28
P Dr0 -ood -or 4% 'ours.
P Fres' "ater -or 4% 'ours.
P Bed s'eets.
P *enerators 3 o- re6uired )a!a)it0.
,-ter alert is "it'dra"n and -lood is re)eded and a-ter )on-irmation -rom
Control oom t'e students "ill be released.
Follo"ing material "ill be ?e!t read0 at S'elter .la)es
*enerator
Drin?ing Water +an?
First aid Bo1
Wit' 'el! o- 8*#s and Ward #--i)es 3 arrangement o- -ood<
Mininum re6uired bedding
Spe,'a- In)tru,t'on) '))ue0 'n ,a)e of emergen,(
a> &ead Master o- res!e)ti/e s)'ools are in-ormed to dis!la0
instru)tions on noti)e board regarding a)tion -or t'e &ide +ide Dates.
b> 2n )ase o- emergen)0 t'e &ead Master "ill immediatel0 )onta)t t'e
(du)ation Control oom and t'e0 "ill as? -or t'e 'el! o- lo)al 8*# to
e/a)uate t'e students i- rain "ater enter t'e s)'ool.
)> +'e &ead Master "ill s'i-t t'e students to s'elter !la)e "it' 'el! o-
res)ue team.
d> &ead Master "ill see t'at arrangement o- -ood< -irst aid is done at
s'elter !la)e.
e> Control oomDS'elter .la)e startsD,)tion *rou! and t'eir #--i)ers
"ill see t'at t'e s'elter !la)es are "ell e6ui!!ed.
29
SP for F-oo0 Affe,te0 S,hoo-)
a> ,-ter re)ei!t o- alert -rom (du)ation Control oom or (du)ation
#--i)er t'e0 "ill immediatel0 in-ormed t'e &ead Master.
b> +'e0 "ill )ondu)t an e/a)uation drill
)> +'e0 "ill )onta)t Konal #--i)es and 8*#Bs and as? -or &el!
d> ,-ter !ro!er /eri-i)ation o- re!resentati/e o- 8*# t'e0 "ill s'i-t
t'e students along "it' tea)'ers
e> +ill t'e last student is e/a)uated -rom t'e s)'ool
SP for She-ter P-a,e)
a> S'elter .la)e "ill be "ell e6ui!!ed be-ore monsoon
b> ,rrangement o- Dir?ing Water< Food and (ntertainment o-
students "ill be done
)> Students "ill be distributed a))ording to t'eir age and i- re6uired
arrangement o- t'eir slee!ing "ill be made
d> W'en t'e situation be)omes normal till t'e last student rea)'
'ome sa-el0 t'e s'elter !la)e "ill be o!en.
30
Gar0en Department
PreAMon)oon +or;)
A% PreAMon)oon +or;)
1> 2ns!e)tion o- roadside trees< as "ell as trees in gardens<
!la0grounds< .*. et). 7 ma?e sur/e0 and ta?e a)tion to
redu)e t'e load 7 balan)e t'e trees
2> emo/e dead 7 dangerous trees b0 ta?ing !ro!er san)tion.
3> +o raise di--erent /arieties o- seedlings o- roadside trees 7
!re!aration -or tree ban? in /arious nurseries o- M.C.*.M.
4> +o sur/e0 t'e roadside 7 gardens 7 !la0grounds to
as)ertain t'e !ossibilit0 o- !lanting more trees 7 ma?e tree
!lantation !rogramme
5> +o dig u! !its -or roadside tree !lantation as !er t'e sur/e0
done.
6> +o remo/e t'e tree guards -rom gro"n u! trees 7 )olle)t t'e
ne" tree guards -rom t'e Muni)i!al Wor?s'o! 7 ?ee! read0
-or using in monsoon or issue ..#. to *.W.C. "ell in
ad/an)e so t'at tree guard )an be a/ailable during monsoon.
B% Arrangement to *e ma0e for atten0'ng 0angerou) @ fa--en tree
,omp-a'nt).
=Standard o!erating !ro)edure -or attending t'e dangerous 7 tree -allen
)om!laints.>
1 +'e tree -allen
)om!laints
re)ei/ed during
t'e o--i)e 'ours
i.e. -rom %.00
1> +'e )om!laints s'ould be dire)ted to t'e "ard
)ontrol room.
2> +'e )om!laints "ill be re)ei/ed b0 t'e
Com!laint #--i)er or t'e Dut0 #--i)er o- t'e
Control oom.
31
a.m. to 5.30 !.m. 3> +'erea-ter t'e )om!laint "ill be gi/en to t'e
&ort. ,ssitt. D@r.+ree #--i)er o- t'e res!e)ti/e
Ward.
4> +'e &ort. ,ssitt. D@r.+ree #--i)er "ill arrange
-or )utting o- trees b0 t'e sta-- !ro/ided -or t'e
!ur!ose "it' ne)essar0 tools 7 im!lements.
5> +'e )ut tree bran)'es 7 )ut "ood "ill be
simultaneousl0 remo/ed b0 utili;ing t'e lorr0
!ro/ided b0 t'e ,.&.S. 7 dum! t'e )olle)ted
material in t'e )emeter0Ddesignated !lots e1isting
in res!e)ti/e "ard.
2 +ree -allen
)om!laints to be
re)ei/ed a-ter
o--i)e 'ours b0
t'e Ward Control
oom o- ea)'
"ard i.e. -rom
5.30 !.m. to %.00
a.m.
1> +'e in)'arge o- t'e anti -looding gang i.e.
eit'er @unior (ngineer or &ort. ,ssitt. D@r.+ree
#--i)er "ill re)ei/e t'e )om!laints.
2> +'ere "ill be t"o gangs o- Malies ?e!t at ea)'
"ard -or attending tree -allen )om!laints.
a> #ne gang )onsisting o- 4 malies 7 1 mistr0
7 @r +.#. "ill be on dut0 "it' ne)essar0 tools
7 e6ui!ments -rom 3.00 !.m. to 11.00 !.m.
"it' anti -looding sta--.
b> ,not'er gang )onsisting o- 4 malies 7 1
mistr0 "ill be on dut0 -rom 11.00 !.m. to 7.00
a.m. "it' anti -looding sta--.
3> +'e in9)'arge o- t'e Ward Control oom "ill
gi/e t'e )om!laints to t'ese gangs re)ei/ed during
t'at 'our.
32
4> +'is gang "ill arrange to )ut t'e -allen trees so
as to )lear t'e obstru)tion.
5> Konal D0. S.*. "ill regular /isit to t'e !la)e o-
emergen)0 gang and see t'at all abo/e
arrangement is made in !er-e)t manner.
6> +'ere "ill be 1 lorr0 "it' 4 labourers on dut0
in ea)' "ard 7 )olle)t all t'e )ut "ood 7 tree
bran)'es 7 dum! t'e same at t'e designated
)emeter0 or designated !lot in ea)' "ard.
8e)essar0 arrangement made b0 ;onal D0. S.*. in
)o9ordination "it' S.W.M.
3 ,rrangement
made -or
re)ei/ing tree
-allen )om!laints
a-ter t'e o--i)e
'ours at 5. @.
B.Ad0an.
1> +'e tree -allen )om!laints "ill also be re)ei/ed
at 5. @. B. Ad0an i.e. &ead Muarter o- *arden
De!tt. t'roug'out 24 'ours on tele!'one
no.237257$$< 2375$%21.
2> Com!laints re)ei/ed during t'e da0 time "ill
be intimated to t'e &ort. ,ssitt. D@r. +ree #--i)er
o- t'e res!e)ti/e "ards.
3> +'is "or? "ill be monitored b0 S'ri D'uru
5...< D0. Sud!t. o- *ardens =5. @. B. Ad0an>< S'ri
More< &orti)ultural ,ssistant o- 5. @. B. Ad0an.
4> +"o gangs< )onsisting o- 6 malies< 1 mistr0 7 1
&orti)ultural ,ssistant in ea)' gang -rom 3.00
!.m. to 11.00!.m.< 7 6 Mali 7 1 Mistr0 -rom
11.00 !.m. to 7.00 a.m.
33
5> +'e )om!laints re)ei/ed "ill be gi/en to t'e
said gangs "'o "ill remo/e t'e obstru)tion o-
-allen trees b0 )utting 7 ma?ing into !ie)es.
6> +'e unattended )om!laints i- an0< b0 t'e said
gang "ill be intimated to t'e &ort. ,ssitt. D@r.
+ree #--i)er o- t'e )on)erned "ard in t'e morning
-or attending t'e same.
+'e o/er all
su!er/ision to
ensure t'at t'e
-allen trees are
)ut 7 remo/e
-rom site.
1> Konal D0. S. *.Qs 7 ,sstt. Su!dt. o- *ardens
"ill monitor 7 see t'at t'e -allen trees are )ut
into !ie)es 7 ta?en to t'e )emeter0 in ea)' "ard
in t'eir ;one.
2> For Cit0 3 +el. 8o. 23020241
a> S'ri. S'ir?e< D0. Su!dt. o- *ardens.=Cit0>
b> S'ri. Sona"ne< ,sstt. Su!dt. o- *ardens 2
)> S'ri. &ire< ,sstt. Su!dt. o- *ardens 22
3> For W.S. 9 +el.8o. 262%1473
a> S'ri. Rada"< D0. Su!dt.o- *ardens=WS>
b> S'ri. +ri!at'i< ,sstt. Su!dt. o- *ardens 222
)> S'ri. S'ai?'< ,sstt. Su!dt. o- *ardens 25
u!to @une 200$ and t'en S'ri. .ai<
,sstt. Su!dt. o- *ardens 25
4> For (.S. 9 +el. 8o. 25$2464%
a> S'ri. +ada?'e< D0. Su!dt. o- *ardens
b> S'ri. .ala/< ,sstt. Su!dt.o- *ardens 5
)> S'ri. *a"it< ,sstt. Su!dt.o- *ardens 2D). 52
34
C% Remo8a- of tree ,utt'ng: ,ut &oo0)@-og) . )tump) of the tree)
1> #ne lorr0 "it' 4 labours "ill be arranged b0 ;onal D0. S. *. -or
ea)' "ard and s'ould be monitored b0 ,.&.S. and &.,. D @r. +.#. o-
)on)erned "ard. +'e lorr0 s'ould be used not onl0 -or remo/al o-
tree )utting but also )ut "oodDlogs s'ould be ta?en a"a0 to t'e
res!e)ti/e identi-ied !lotsD!la)es in t'e "ard.
2> @.C.B. "ill be arranged b0 ;onal D0. S. *. to ea)' ;one as !er
D.M.C.Qs ;one as 7 "'en re6uired -or remo/al o- stum!s o- t'e
-allen trees and s'ould also be used -or li-ting bigger "ooden logs.
3> Dum!er "ill be arranged b0 ;onal D0. S. *. to ea)' ;one as !er
D.M.C. Kone as 7 "'en re6uired -or )arr0ing a"a0 t'e )ut "oods
and tree logs to t'e res!e)ti/e identi-ied !lotD!la)es in t'e "ard.
+'e @.C.B. and dum!er "ill be at t'e dis!osal o- &.,. D @r. +.#. o-
)on)erned "ard< under guidan)e o- ;onal D0. S. *. "'o "ill
!re!are a !lan !rogramme -or remo/al o- )ut "oods and stum!s o-
trees.
4> +'e demand -or t'e @CB 7 Dum!er s'ould be made b0 t'e &ort.
,ssitt. D@r. +ree #--i)er< D0. S. *. to )on)erned D0. C'. (ng.
=S.W.M.>D (.(. =+rans!ort>. 2t "ill t'ere-ore< ma1imum e--orts
s'ould be made to remo/e t'e logD)ut "ood immediatel0 so as to
gi/e relie- to t'e )iti;en o- Mumbai.
Gu'0e -'ne)@pro,e0ure frame0 for atten0'ng the 0angerou)@tree
fa--en ,omp-a'nt 0ur'ng the mon)oon.
=1> &ort. ,ssitt. D@r. +ree #--i)er o- t'e "ardD,.S.*.DD0. S.*. "ill !re!are
a !lan !rogramme in)luding tele!'one number< o--i)e< !la)e et). -or ea)'
"ard s!e)i-i) all mentioning t'e name o- t'e mali Dmistr0 D &ort.
,ssitt. D@r. +ree #--i)er. and gi/e it to t'e ,sstt. M.C. o- t'e "ard as "ell
as to Su!dt. o- *ardensD+ree #--i)er.
35
=2> &ort. ,ssitt. D@r. +ree #--i)er. o- t'e "ardD,.S.*.DD0. S.*. "ill
!re!are a !lan !rogramme in)luding tele!'one number< o--i)e
!la)e et). -or ea)' "ard in )onsultation "it' -ire brigade 2n )'arge
o- Fire Brigade o--i)e o- ea)' "ard -or attending t'e )om!laints
"it' t'e 'el! o- -ire brigade o- ea)' "ard and gi/e it to ,sstt. M.C.
o- t'e "ard and S.*.D+ree #--i)er.
=3> &ort. ,ssitt. D@r. +ree #--i)er o- t'e "ardD,.S.*.DD0. S. *. "ill
!re!are a !lan !rogramme in)luding tele!'one number< o--i)e
!la)e et). -or remo/al o- tree )uttingsD )ut "ood -rom t'e site and
de!osition o- t'e same at !arti)ular site de)ided -or t'e !ur!ose o-
ma?ing /ermi)ultureD)om!ost "it'in t'e "ard and gi/e it to t'e
,sstt. M. C. o- t'e "ardD,.&.S. and S.*.D+ree #--i)er.
=4> ,s !er t'e amendment in t'e Ma'aras'tra =Arban ,reas>
.rote)tion 7 .reser/ation o- +rees ,)t 1$75 =,s modi-ied u!to 3rd
8o/ember 2006> all t'e !ermissions in res!e)t o-
)uttingDtrans!lanting o- trees< remo/al o- dead< dangerous< -allen
trees< )utting o- bran)'es o- trees "ill 'a/e to be granted b0 t'e
+ree ,ut'orit0. (s!e)iall0< it ma0 not be !ossible to obtain !rior
san)tion o- +ree ,ut'orit0 during t'e monsoon< in su)' )ases< all
t'ese sites s'ould be ins!e)ted b0 t'e &ort. ,ssitt. D @r. +ree
#--i)er o- t'e "ard along "it' res!e)ti/e ,sstt. Su!dt. o- *ardens
or D0. S. *. and )arr0 out detail sur/e0 o- t'e trees in 6uestion
and de)ide t'e matter at site -or its dis!osal on merit b0 ta?ing t'e
a!!ro/al o- ,sstt. M.C. o- t'e "ard "'o is t'e +ree #--i)er -or 'is
Eurisdi)tion. +'e !'otogra!'s o- t'e treeDtrees ma0 be ta?en u! so
as to a/oid )ontro/ers0 in t'e matter. +'erea-ter !ut u! t'e )ase
/er0 ne1t da0 -or !ost -a)to san)tion o- M.C.DC'airman< +ree
,ut'orit0 or +ree ,ut'orit0 as t'e )ase ma0 be t'roug' Su!dt. o-
*ardens.
36
(5) 2n )ase o- dangerous treesDtree bran)'es< -allenDu!rooted trees in
!ri/ate !remises as "ell as in t'e !remises o- *o/t. #rganisations<
a)tion s'ould be ta?en as stated abo/e and in a))ordan)e to t'e
)ir)ular alread0 issued under 8o. S*DMCD635< dt.219791$$7.
=6> 2n )ase o- )ut "ood o- trees -allen in t'e Muni)i!al !remises< )ut
"ood s'ould be de!osited in t'e )emeter0 or ot'er !lots identi-ied
-or t'e !ur!ose b0 utili;ing t'e Muni)i!al /e'i)les as stated abo/e.
, !ro!er a)?no"ledgment o- t'e )ut "ood de!osited s'ould be
ta?en -rom Store Cler? !ro/ided t'e )ut "ood is de!osited in "ard
de!ot. , re!ort in t'is regard s'ould be made to res!e)ti/e D0.S.*.
"'o "ill in turn in-orm to S.*. on /er0 ne1t da0. +o 'old au)tion
"'ene/er re6uired on as and "'ere basis at "ard le/el to )lear t'e
site immediatel0 and to gi/e t'e 6ui)? relie- to t'e )iti;ens o-
Mumbai in a))ordan)e to )ir)ular alread0 issued under
8o.D0S*D+,DMCD244< dt. 249692004
=7> , da0 to da0 re!ort o- )om!laint re)ei/ed and a)tion ta?en t'ereto
in)luding remo/al o- tree )uttingD)ut "oods et). s'ould be
submitted on t'e /er0 ne1t da0 to t'e )on)erned D0. S. *. 7 S.*.
in t'e !resented -orm alread0 )ir)ulated as "ell to t'e ,sstt. M. C.
o- t'e "ard b0 t'e &ort. ,ssitt. D@r. +ree #--i)er o- t'e "ard.
(8) &ort. ,sstt. in )'arge o- emergen)0 gang at 5. @. B. Ad0an<
B0)ulla s'ould also submit t'eir da0 to da0 re!ort to S.*. on t'e
/er0 ne1t da0. Similarl0 'e "ill re!ort to )on)erned &ort. ,ssitt.
D@r. +ree #--i)er D,.S.*.DD0. S.*. and Com!laint #--i)er o- t'e
"ard about t'e )om!laints "'i)' are 'al- attended or not attended
due to s'ortage o- time< so t'at< t'ese )om!laints "ill be attended
b0 t'e "ard sta-- during t'e da0 time on /er0 ne1t da0.
(9) ,.S.*.DD0. S. *. s'ould monitor t'e "or? o- t'eir ;one and
submit t'e re!ort o- )om!laints re)ei/ed and a)tion ta?en in detail
i. e. )learing t'e road b0 remo/ing tree bran)'es< )ut "ood<
37
remo/al o- dangerous trees< trees trans!lanted< !ermissions
granted to !ri/ate !arties -or remo/al o- -allen< u!rooted<
dangerous trees et).
=10> &ort. ,ssitt. D@r. +ree #--i)er 7 ,.S.*. o- t'e )on)erned ;one
s'ould ins!e)t t'e site o- -allenDu!rooted trees and t'e trees "'i)'
)an be trans!lanted s'ould be trans!lanted at t'e site immediatel0
so as to sa/e t'e tree.
=11> &ort. ,ssitt. D@r. +ree #--i)er o- t'e "ard s'ould ma?e an
arrangement at 'is o--i)e to ta?e t'e )om!laints -rom t'e !ubli)<
-ire brigade< Central Control oom and -rom 5. @. B. Ad0an -or t'e
)om!laints "'i)' are not attended b0 t'e emergen)0 gang and
ta?e a)tion to attend t'e same.
=12> &ort. ,ssitt. D@r. +ree #--i)er o- t'e "ard s'ould be in tou)'
"it' t'e res!e)ti/e -ire brigade and get t'e in-ormation about t'e
)om!laints attended b0 t'em and see t'at t'ese sites are )leared
in all res!e)ts immediatel0.
=13> &ort. ,ssitt. D@r. +ree #--i)er D D0. S. *. s'ould ?ee! -our
labours at t'e tree )utting dum!ing site o- ea)' "ard -or t'e "or?
o- )'o!!ing t'e bran)'es o- trees o- -allen trees into small !ie)es
so as to redu)e t'e 6uantit0 and to use -or /ermi )om!osting. ,
"ee?l0 re!ort o- t'e same s'ould be submitted to t'e undersigned.
=14> Konal D0. S. *. "ill in-orm tel. no.< mobile no.< land line no. and
residential address o- o--i)e subordinate to Disaster Control Cell
immediatel0.
=15> &.,. 7 @r. +.#. "ill see t'at t'ere are su--i)ient tools 7
im!lements in "or?ing )ondition li?e sa"< ele)tri) sa"Dma)'ine
during monsoon !eriod and ;onal D0. S. *. "ill )on-irm t'e same
and ma?e ne)essar0 a)tion.
=16> &ort. ,ssitt. D@r. +ree #--i)er , to + WardD,.S.*. 2 to 52D D0. S.
*. =Cit0DW.S.D(.S.D5.@.B.A.> are 'ereb0 dire)ted to -ollo" t'e
38
abo/e stated !ro)edure and see t'at t'e )om!laints are attend
immediatel0 da0 to da0 in all res!e)t so as to gi/e relie- to t'e
)iti;ens o- Mumbai. +'e0 s'ould submit t'eir re!ort as stated
abo/e "it'out -ail.
39
ARRANGEMENT MADE B# BEST
Proto,o- for a,t'8at'ng D')a)ter Management P-an
2n t'e e/ent o- an0 disaster su)' 'as -ire< -looding< et) at a
!arti)ular Bus de!ot or an0"'ere in MumbaiS t'e -ollo"ing a)tions are to
be ta?en b0 t'e #--i)ers !resent in t'e de!ots.
i> +'e message re)ei/ed -rom t'e *eneral Manager or t'e Disaster
management Control o- MC*M or -rom an0 ot'er agen)ies< "ill be
)on/e0ed immediatel0 to t'e Bus unning Control #--i)er =BC #--i)er>
o- t'e +ra--i) De!artment. T+ele!'one 8o. o- BC #--i)er 3 24146533<
241%44%$ 7 24137$37. +'ere is a 'otline )onne)ting Disaster
management Control oom o- MC*M and B(S+ +ra--i) Control oomU.
ii> W'en message regarding t'e Disaster is re)ei/ed b0 t'e BC
#--i)er< 'e "ill immediatel0 in-orm *eneral Manager or ,sstt. *eneral
Manager =+rans!. (ngg> and see? orders.
iii> 2n )ase abo/e mentioned senior o--i)ers )ould not be )onta)ted< t'e
BC #--i)er "ill a)ti/ate t'e disaster management a)tions immediatel0.
i/> +'e BC #--i)er "ill t'en in-orm +ra--i) Su!dt =2ns!>DSenior +ra--i)
#--i)er=7D>< "'o "ill rus' to t'e Disaster Management Control o-
MC*M.
/> +'e BC #--i)er "ill t'en immediatel0 as? t'e line #--i)ers =,sstt.
+ra--i) #--i)ers>< #--i)er a/ailable in Di/isions or #--i)ers residing near
t'e site to rus' to"ards t'e lo)ation o- t'e disaster.
40
A,t'on) *( BRC ff',er
a> +o !ass on t'e message in )onne)tion "it' t'e Disaster to t'e
*eneral Manager< ,sstt. *eneral Manager =+rans!. (ngg><
#.S.D=Co9ordinating #--i)er> and +ra--i) Su!dt.=2ns!>DSenior +ra--i)
#--i)er=7D>.
b> +'e BC #--i)er "ill t'en in-orm t'e line #--i)ers =,sstt. +ra--i)
#--i)ers>< #--i)er a/ailable in Di/isions or #--i)ers residing near t'e
site to rus' to"ards t'e lo)ation o- t'e disaster.
)> 2n-orm t'e 4ine #--i)er about t'e -loods< lo)ation o- t'e in)idents
and )o9ordinate t'e a)tion -or di/ersions< )urtailment o- buses or
and arrange -or e1tra buses b0 )ommuni)ating t'e nearest de!ot
-rom t'e lo)ation o- disaster.
d> +'e message "ill also be !assed on to t'e )on)erned De!ot
Managers.
e> +'e +ra--i) Control oom "ill also in-orm t'e .oli)e Control
oom D Fire Brigade and Disaster Management Control oom o-
MC*M and re6uisition assistan)e.
-> ,-ter )learan)e o- !assengers t'e -eedba)? re)ei/ed -rom t'e De!ot
Managers "ill be )ommuni)ated to t'e *eneral Manager and to
Senior #--i)ers.
g> +'e +ra--i) Control oom "ill t'en in-orm t'e same to t'e Disaster
Management Control oom o- MC*M and .oli)e Control oom.
'> Feedba)? s'ould be gi/en to t'e )on)erned agen)0 regarding t'e
a)tion ta?en b0 us< so t'at -urt'er a)tion or )on/e0an)e o- t'e
messages )an be done to t'e #--i)ers at *o/ernment le/el.
i> 2n )ase o- inEur0 to !assengersDsta-- members< t'e 'os!itali;ation
details re)ei/ed b0 t'e BC #--i)er "ill be )ommuni)ated to
Disaster Management Control.
E> +imel0 and "ell9)oordinated )ommuni)ation to t'e media "ill be
done t'roug' .#.
41
?> +o monitor t'e !lan and o!erations.
l> BC #--i)er "ill ma?e ne)essar0 entr0 o- all in)omingDoutgoing
"ritten and oral )ommuni)ation
m> Monitor ne"s re!orts t'roug' /arious mediums and !ass on t'e
in-ormation to 4ine o--i)er.
n> 2n all disasters t'e BC o--i)er s'ould sent on line all
#--i)ersDSta-- in uni-orm.
o) ,-ter a reasonable inter/al -ollo"ing t'e in)ident< t'e Senior #--i)er
at Control oom "ill e/aluate and assess t'e out)ome o- and
res!onse to t'e disaster and anal0;e t'e e--e)ti/eness o- t'e
im!lementation o- t'e disaster management !roto)ol and "ill
!ro/ide -eedba)? on t'e !lans im!lemented to t'e Management
and Disaster Control room. +'e -eedba)? "ill also be submitted to
t'e (mergen)0 #!erations Centre at Mantrala0a in t'e !ro-orma
en)losed at ,nne1ure L&B.
A,t'on) *( D'8')'on
a> ,-ter re)ei/ing t'e message -rom t'e BC #--i)er< t'e #--i)er on
line "ill immediatel0 rus' to t'e s!otDlo)ation.
b> +'e )on)erned #--i)er "ill t'en ta?e ne)essar0 a)tion in res!e)t o-
di/ersions )urtailment o- buses or in-orm t'e re6uirement o- buses
to t'e +ra--i) Control "'o "ill arrange -or e1tra buses b0
)ommuni)ating t'e same to t'e nearest de!otDbus station.
)> &e "ill t'en )ommuni)ate to 'is de!ot dire)tl0 or t'roug' +ra--i)
Control oom to turn out buses and in-orm t'e Control oom. +'e
Control oom in turn "ill )ommuni)ate to t'e ot'er 4ine #--i)ers.
+'e Di/isional o--i)er "ill ta?e t'e best !ossible a)tion in )o9
ordination "it' t'e Control oom.
d> +'e a)tions "ill also be )ommuni)ated to t'e )on)erned De!ot
Manager.
42
e> +'e De!ot Manager "ill also arrange -or buses and send to t'e
)on)erned lo)ation -or t'e )learan)e o- !assengers as !er t'e
situation.
-> +'e De!ot Managers "ill also ensure t'at t'e tele!'one and t'e
stati) "ireless sets are manned in order to maintain e--e)ti/e
)ommuni)ations.
g> +'e De!ot Managers "ill also )o9ordinate "it' t'e ,sstt.Muni)i!al
Commissioners o- res!e)ti/e Muni)i!al "ards to get -irst9'and
in-ormation o- an0 disaster.
'> ,-ter )learan)e o- !assengers or ta?ing ne)essar0 a)tions< 'e "ill
gi/e -eedba)? to Control oom and BC o--i)ers.
i> +'e o!eration o- buses and di/ersion outside t'e de!ot "ill be
managed as !er t'e situation and at times "it' t'e 'el! o- .oli)e D
+ra--i) .oli)e i- a/ailable.
E> 2n )ase o- -ire at De!ots< Bus Stations< et)< immediate a)tion to be
ta?en to e1tinguis' t'e -ire using -ire e1tinguis'ers a/ailable.
&a;ardous material< "'i)' )an be easil0 remo/ed< s'ould be
s'i-ted to t'e sa-er areas "it' a/ailable man!o"er.
?> 2n )ase o- inEur0 to !assengersDsta-- members< 'os!itali;ation or
-irst9aid medi)ation s'ould be arranged. Details s'ould be
subse6uentl0 )on/e0ed to Control oom.
l> +o monitor t'e o!erations to and gi/e timel0 -eedba)? to t'e BC
#--i)er.
m> ,nnoun)ement "ill be made to t'e !assengers at Bus Stations
=regarding t'e a/ailabilit0 o- buses< di/ersions and restoration o-
di/ersions< et).>
perat'on of *u)e)$A
a> Buses -or ea)' ail"a0 Station are !lanned -rom t'e nearest
De!ot to ensure t'eir s!eed0 a/ailabilit0. 2t "ould be ensured
43
t'at ma1imum buses "ould rea)' to t'e ail"a0 Stations -rom
t'e De!ots or t'e nearest bus stations.
b> W'ene/er t'ere is a )i/i) disturban)e in t'e Cit0 or an0 ot'er
disaster su)' as a building )olla!se< et). t'e Anderta?ing
)ontinues its normal o!eration e1)e!t t'roug' t'e area< "'i)'
is a--e)ted. 2- re6uired< t'e Anderta?ing "ould )ontinue its
o!eration e/en t'roug' t'e nig't i- t'e situation demands.
)> 2n t'e e/ent o- 'ea/0 -looding< it is not ad/isable to o!erate
buses t'roug' t'e -loods on t'e roads "'en t'e "ater le/el is
abo/e t'e sa-e le/el. +'is )auses stu)? u! o- buses in t'e -lood
leading to more in)on/enien)e to t'e !assengers. 2n su)' a
situation< as -ar as !ossible buses "ould be o!erated on lesser
-looded roads.
d> +'e De!ot Managers to !ro/ide Buses< "'ene/er an emergen)0
arises -or a large9s)ale e/a)uation o- t'e )iti;ens. Buses )ould
be arranged b0 )onta)ting our Control oom at Wadala.
Commun',at'on
Communi)ation is one o- t'e im!ortant -a)tors in an0 disaster
management. +'e tele!'one nos. and mobile nos. o- all De!ot Managers
are en)losed as ,nne1ure.
CoAor0'nat'on &'th In0'an Meteoro-og',a- Dept.DReg'ona- ff',e%
+'e BC #--i)er "ill )o9ordinate "it' t'e Weat'er Bureau and
obtain t'e "eat'er -ore)ast dail0 and )ommuni)ate to t'e Di/isional
o--i)ers and t'e Senior #--i)ers -or ta?ing ne)essar0 ste!s. +'e BC
#--i)er "ill -or"ard t'e re!orts re)ei/ed -rom t'e Weat'er Bureau to t'e
*eneral Manager and ,sstt. *eneral Manager=+rans!ort (ngg.>.
44
Creat'on of Me0'a Centre
+'e +ra--i) Control oom "ould also be t'e Media Centre -or B(S+
Anderta?ing -rom "'ere messages "ould be disseminated to t'e media
and t'e )iti;ens. .# or D0. .# "ould be !resent in t'e Control oom
on noti-i)ation o- alert.
45
ARRANGEMENT MADE B# MMRDA
Pre)ent Statu) of Roa0) un0er MUIP
MMD, 'as underta?en 1% Corridors under MA2. =list en)losed>
out o- "'i)' 13 )orridors =list en)losed> 'a/e been 'anded o/er to
MC*M "'ere desilting "or?s< maintenan)e "or?s et). "ill be done
b0 t'em as !er t'eir norms.
+'e road lengt' o- 1% )orridors is 155 ?m. out o- "'i)' 131.$4
?m. 'as been )om!leted.
+'e )ost o- 1% )orridors along "it' Fl0o/ers on &ig'"a0s< Sa'ar
(le/ated oad< Milan #B< (astern -ree"a0< Marine Dri/e
e-urbis'ment is about s. 2413.64 )rores against "'i)'
e1!enditure till toda0 is s. 147% )rores.
+'e storm "ater drain )om!leted on t'ese )orridors is about
314.40 ?ms.
520 8os 4CD D Cross CD 'a/e been )om!leted.
MMD, 'as !lanned to !ro/ide man!o"er and ma)'iner0 during
monsoon 200$ at )'roni) lo)ations o- -looding s!ots< on the
,orr'0or) not han0e0 o8er to MCGM. MMD, 'as also !lanned
to !ro/ide !um!s at )'roni) lo)ations as mentioned belo" and
same "ill be !la)ed at site b0 30
t'
Ma0 200$.
a. ,long Western (1!ress &ig'"a0 F 13 nos. =2n)luding .edestrian
Sub"a0s>
b. ,nd'eri *'at?o!ar 4in? oadF 5 nos.
MMD, "ill also establis' a Control oom "'i)' "ill start
-un)tioning -rom 1
st
@une 200$ to 30
t'
Se!tember 200$.
46
STANDARD PERATING PRCEDURES DSP%
MUIP RAD IMPR!EMENTS +RCS N 1= CRRIDRS
B# MMRDA
MMD, 'as ta?en u! "or? o- "idening and )onstru)tion o- 1% )orridors
under MA2..
#ut o- 1% )orridors 13 )orridors 'a/e been 'anded o/er to MC*M on as
is "'ere is basis a-ter )om!leting t'e "or?s in all a/ailable -ronts.
Be-ore monsoon o- 200% -ollo"ing "or?s "ere )om!leted in res!e)t o-
storm "ater drainF
a. ,ll )onne)ti/it0 'as been establis'ed b0 !ro/iding !i!es drainD ?at)'a
drain et).
b. (1isting and ne"l0 )onstru)ted drains "ere desilted.
). ,ll )ross drainage "or?s "ere desilted. ,ll t'roug' 8allas "ere
de)ided to be desilted b0 MC*M.
d. .ro/ision 'as been made -or ma)'iner0 li?e< @CB< Dum!ers et). along
"it' man!o"er t'roug' e1isting )ontra)tors.
e. W'ere/er re6uired< MMD, 'as used Fire1 Ma)'ine o- MC*M.
-. 4ist o- .M.Bs Contra)tors< MMD, sta-- along "it' t'eir tele!'one
nos. "ere )on/e0ed to all t'e Ward #--i)ers and Control oom o-
MC*M.
Be-ore monsoon 200$ -ollo"ing line o- a)tions are !ro!osed on t'e
)orridors e1)e!t in res!e)t o- t'e )orridors alread0 'anded o/er to
MC*MF9
g. ,ll storm "ater drains "or? "ill be )om!leted e1)e!t under 'old.
'. ,ll )onne)ti/it0 "ill be establis'ed u! to t'e dis)'arge !oint.
i. ,ll drains "ill be )leaned =e1isting or ne"l0 )onstru)ted drains> be-ore
30
t'
Ma0 200$.
47
E. ,ll "ater inlets !oints "ill be establis'ed.
?. ,ll "ater entran)es "ill be )onstru)ted and )leaned be-ore 30
t'
Ma0
200$.
l. CD "or?s "ill be )om!leted and desilted be-ore 30
t'
Ma0 200$.
m. @oint ins!e)tion "it' MC*M o--i)er "ill be arranged.
n. W'ere/er re6uired< MC*M 'el! "ill be ta?en -or )leaning o- CDD.i!e
drain "it' use o- Fire1 ma)'ine et).
o. For emergen)0 "or?s MMD, "ill -inali;e agen)ies -or )arr0ing out
"or?s during monsoon.
!. Control room "ill be establis'ed at t'e o--i)e o- MMD,
6. ,t )'roni) lo)ations< site o--i)es "ill be establis'ed "it' ne)essar0
man!o"er and ma)'ineries =in )onsultation "it' MC*M> along "it'
sta-- at Eunior le/els< li?e< @(s DD(s
r. .ot'oles "ill be attended so as to a/oid in)on/enien)e to t'e tra--i)
and )ommuters.
s. 4ist o- .MCBs< Contra)tors< MMD, sta-- along "it' t'eir tele!'one
nos. "ill be )on/e0ed to all Ward #--i)ers and Control oom o-
MC*M.
t. W'ere/er re6uired< !um!ing arrangement "ill be done in )onsultation
"it' MC*M.
48
Arrangement Ma0e *( MSRDC
+'e Maintenan)e o- -l0o/ers< sub"a0s< bridges and allied stru)ture
lo)ated in 3 main )orridors /i;. Western< (astern and Sion9.an/el
Corridors "it' MSDC are )arried out b0 t'e MSDC t'roug' ,nnual
Maintenan)e Contra)tors and .roEe)t Management Consultants.
+'e maintenan)e "or?s mainl0 in)ludes< t'e ma?ing good o- t'e
riding sur-a)e b0 ?ee!ing -ree o- !ot'oles and !ro!er u!?ee! o- t'e
stru)tures.
+'e )orridor "ise Eurisdi)tion o- MSDC is as -ollo"sF9
+e)tern Corr'0or Ea)tern Corr'0or S'on Pan8e- Corr'0or
F-(o8er)$A
1> Calina 5a?ola Fl0o/er
2> @54 Fl0o/er
3> ,are0 *oregaon Fl0o/er
4> Film Cit0 Fl0o/er
5> Datta!ada Fl0o/er
6> 8ational .ar? Fl0o/er
7> ani Sati Marg Fl0o/er
%> 8. M. @os'i Fergusson
Fl0o/er
$> C.5. Rada/ Fl0o/er
10> BWS4.9.C*92 4o/e
*ro/e @un)tion Fl0o/er
11> Fl0o/er 47+ on @54
12> Ma'im @un)tion Fl0o/er
Su*&a()$A
1> ,gri!ada
2> aEaram 8agar
F-(o8er)$A
1> ,iroli Bridge 7 ,!!roa)'es
oad.
2> @. @. Fl0o/er
3> Sion Fl0o/er
4> CS+ Fl0o/er
5> C'edda 8agar Fl0o/er
6> ,nd'eri *'at?o!ar 4in?
oad
7> 5i?'roli @un)tion Fl0o/er
%> @oges'"ari 5i?'roli 4in?
oad Fl0o/er
$> *oregaon Mulund 4in? oad
Fl0o/er
10> 8itin Casting Fl0o/er
11> Cadbur0 @un)tion Fl0o/er
12> *olden D0es Fl0o/er
13> *and'i 8agar Fl0o/er
Su*&a()$A
14> .ostal Colon0 Sub"a0s
15> .estam Sagar
F-(o8er)$A
1> B,C
2> C'embur Man?'urd
4in? d. F.#.
3> 5as'i Fl0o/er
4> 8erul Fl0o/er
5> CBD 7 Con?an
B'a/an Fl0o/er
6> C'arg'ar Fl0o/er
7> +aloEa Fl0o/er
Su*&a()$A
%> Man?'urd Sub"a0
49
3.0 +'e general set u! o- +eam -or maintenan)e and re!airs "or?s are
as -ollo"s and t'e same team is also assigned -or t'e Disaster
Management .rogramme.
+'e )orridor "ise management team -or MSDC are as -ollo"sF9
1> The o8era--
Departmenta- In,harge
of the D')a)ter
Management
Programme
S'ri. M.+. ai!ure< Su!erintending
(ngineer< MSDC< Cam! #--i)e<
Bandra =W><
Mob. 8oF $%33356672.
+e)tern Corr'0or
Departmenta- In,harge
S'ri. B.. Camble< (1e)uti/e (ngineer<
MSDC< Bandra Cam! #--i)e<
Bandra =W><
Mob. 8o. $226$34%5$
Contra)tor MDs. el)on 2n-ra!roEe)ts ./t. 4td.
Dire)tor S'ri. De!en S'a'<
Mob. 8oF $$674$00$$.
(ngineer S'ri. .5. Mistr0<
MobF 8oF $%6750$135.
Mobile 5e'i)le 5an 8o. M&02R,1440 Dri/er9 ManoE
Mob. 8o. $%6750$141
.roEe)t Management
Consultant
MDs. S.8. B'obe 7 ,sso)iates ./t. 4td.
+eam 4eader S'ri. ,.. @ambe?ar<
Mob. 8o. $%21133704
(ngineer =Sr. .(.> S'ri. D.B. Sane<
Mob. 8o. $%70602450
Ea)tern Corr'0or S'ri. S.*. ,ste?ar< (1e)uti/e (ngineer<
50
Department In,harge MSDC< Bandra Cam! #--i)e< Bandra
=W>< Mob. 8o. $%210%4223.
Contra)tor MDs. ,s'"ini 2n-rade/elo!ments ./t.
4td.< Mob. 8oF $%$213$$$$.
(ngineer S'ri. .ra?as' @umble<
Mob. 8o. $%67553416.
Mobile 5e'i)le 5an 8o. M&06*47$7<
Dri/er9 .ras'ant More<
Mob. 8oF $73$$$3525.
.roEe)t Management
Consultant
MDs. S.8. B'obe 7 ,sso)iates ./t. 4td.
+eam 4eader S'ri. ,.. @ambe?ar<
Mob. 8o. $%21133704
(ngineer S'ri. B.D. More<
Mob. 8o. $$6$340%04
S'ri. ..8. S'inde<
Mob. 8o. $%70$$10$0
S'onAPan8e- Corr'0or
Department In,harge
S'ri. B.. Camble< (1e)uti/e (ngineer<
MSDC< Bandra Cam! #--i)e< Bandra
=W>< Mob. 8o. $226$34%5$
Contra)tor MDs. ,s'"ini 2n-rade/elo!ments ./t.
4td.<
8ameF B.S. *ouder<
Mob. 8oF $%$213$$$$.
(ngineer S'ri. ,s'o? S'inde<
Mob. 8o. $2245%$655
Mobile 5e'i)le 5an 8oF M&04,*415%< Dri/er9 aEes'
,mbore< Mob. 8o. $$30372006.
51
.roEe)t Management
Consultant
MDs. S.8. B'obe 7 ,sso)iates ./t. 4td.
+eam 4eader S'ri. ,.. @ambe?ar<
Mob. 8o. $%21133704
(ngineer S'ri. ames' Cumar<
Mob. no. $%70602431
+'e o--i)ers and t'eir )onta)t numbers are gi/en abo/e and )an be
)onta)ted in )ase o- emergen)0.
52
Arrangement ma0e *( Mum*a' Traff', Po-',e Dept.
1. +ra--i) )ontrol s'ould gat'er use-ul in-ormation b0 )oordinating
"it' +.5. C'annels and F.M. adio and tele)ast su)' in-ormation
to !eo!le immediatel0.
2. #--i)ers "or?ing in +ra--i) Control oom s'ould re)ord all t'e
mobile nos o- ot'er o--i)ers and em!lo0ees and use t'ose nos to
send *rou! SMS.
3. Di/isional .oli)e 2ns!e)tor -rom +ra--i) bran)' s'ould )oordinate
or )ommuni)ates "it' ,ssistant Commissioners< ,sst. .oli)e
Commissioners and )oo!erate in )ase o- -looding situation.
4. 2n rain0 season due to )loud0 s?ies t'ere ma0 be dar?ness in t'e
area t'at time #--i)ers and sta-- on dut0 'a/e to use re-le)ti/e
Ea)?ets and 4(D Batons.
5. ,ll Di/isional .oli)e 2ns!e)tors and .oli)e 2ns!e)tors s'ould
a!!oint o--i)ers D &a"aldar on an im!ortant Eun)tions during !i)?
'ours in t'e morning and e/ening and be !resent at t'e time o-
tra--i) and instru)t t'em to a/oid an0 a))ident or mis'a!.
6. During rain0 season number o- times -lood situation o))urs and
-lood "ater enter in t'e lo)alit0. 2n su)' situation !eo!les are
tr0ing -or better s'elter along "it' t'eir belongings. +o ta?e )are o-
su)' materials ta?e meetings in ad/an)e "it' trans!ort )om!anies
along "it' lo)al Cor!orators =So)ial Wor?ers>
53
7. esidential address o- all t'e o--i)ers o- anot'er area as "ell as
t'eir o"n area s'ould be u! graded and be used in an0 disaster
situation.
%. +o !ar? B(S+ buses near t'e -oot!at' use t'e )one on bus sto!s
and -i1ed t'e !la)e "'ere t'e bus s'ould stand.
$. 2n disaster situation i- 0ou -eel t'at< due to tra--i) Eam t'ere is a
!roblem -or 552. /e'i)le< -ire brigade /e'i)les and ot'er emergen)0
ser/i)es /e'i)les t'e0 ma0 allo"ed to go -rom o!!osite dire)tion
"it' dome lig't< 'ead lig't and siren #8< but see t'at t'e s!eed o-
/e'i)le "ill not e1)eed more t'an 25 ?m !er 'our.
54
Arrangement ma0e *( C'8'- Defen)e
DA% NDAL FFICER$
+'e ,dditional Controller o- Ci/il De-ense< Bri'anmumbai is
nominated as 8#D,4 #--i)er -or Bri'anmumbai -or t'e !ur!ose o-
)oordinating t'e a)ti/ities during Monsoon3200$< under t'e s)'eme
#!eration Cloud burst. &e "ill be assisted b0 t'e D0. Controller o- Ci/il
De-en)e =C. 7 ..>< Bri'anmumbai. +'e ,rea D0. Controllers s'all be
8#D,4 #--i)er -or t'eir area. +'e )onta)t numbers o- t'ese #--i)ers are
a!!ended 'ereto.
2. +'e ,rea #--i)es s'all )om!ile a list o- S"immers and 5olunteers
trained in Flood es)ue #!erations< Di/ision9"ise and !ro/ide a )o!0 to
t'e Cit0 CD Control Centre.
DB% STANDARD PERATING PRCEDURE DSP% $
#n t'e re)ei!t o- t'e instru)tions -rom t'e Dire)tor o- Ci/il
De-ense< State o- Ma'aras'tra t'e Cit0 CD Control Centre s'all be
a)ti/ated and made o!erational round t'e )lo)?. +'e Cit0 CD Control
Centre s'all 'a/e #8( Dut0 #--i)er< #8( ,ssistant and +W# Wireless
#!erators on dut0 in ea)' s'i-t. +'e Dut0 #--i)er< Cit0 Control< s'all
liaison "it' t'e egional CD Control Centre< BMC Disaster Control
oom< .oli)e< Mumbai Fire Brigade and Mantrala0a State Disaster
Control oom.
+'e &ome *uards and State Mobile Ci/il (mergen)0 Column
!ersonnel are also e1!e)ted to Eoin t'e o!erations along9"it' t'e Ci/il
De-ense.
#n re)ei!t o- t'e W,828* signal< t'e ,dditional Controller o-
Ci/il De-ense s'all alert all D0. Controllers and t'e C'ie- Warden. +'e
55
,rea D0. Controllers in9turn s'all alert t'e D0. C'ie- Warden and t'e
Di/isional Wardens o- t'eir res!e)ti/e area.
+'e &on #--i)ers s'all immediatel0 )onta)t t'e S"immers 7 Flood
es)uers and )all t'em to re!ort at t'e Sub Control Centre.
#n re)ei!t o- t'e 2n)ident e!ort< t'e Cit0 CD Control Centre s'all
dire)t t'e nearest Sub9Control Centre to mobili;e Ci/il De-ense
5olunteers and )all t'em out -or dut0. During emergen)0 #ne &onorar0
#--i)er s'all remain !resent in t'e Sub9Control Centre and remaining
&onorar0 #--i)ers s'all be engaged in mobili;ation a)ti/it0.
+'e Ci/il De-ense /olunteers s'all assist t'e aut'orities in
minimi;ing damage to !ro!ert0< maintaining )ommuni)ation< res)ue
o!erations< -irst aid and assisting Fire Brigade ,ut'orities in Fire
Fig'ting<. assisting in +ra--i) Control and arrangements at t'e est
Centres.
+'e Ser/i)es o- Ci/il De-ense 5olunteers s'all also be used b0 t'e
.oli)e ,ut'orities -or maintaining 4a" 7 #rder. , Mutual ,id S)'eme
.lan "ill be dra"n "it' t'e 'el! o- 5ital 2nstallations< *o/ernment
#--i)es and Commer)ial #--i)es CD Anits.
DC% SUMMAR#
+'e Ci/il De-ense /olunteers are trained in /arious as!e)ts o-
Disaster Management< during man9made and natural )alamities. +'e
s0stemati) de!lo0ment o- t'ese /olunteers s'all be /er0 mu)' use-ul -or
res!onse a)ti/it0 during !ost disaster s)enario.
56
Arrangement ma0e *( Re-'an,e Energ(
Management o- elian)e (nerg0 'as dra"n u! an elaborate Disaster
Management .lan to minimi;e t'e damage and disru!tion o- !o"er
su!!l0 during an0 natural disaster and 'as also !ut in !la)e a "ell
de-ined res!onse< re)o/er0 and restoration !lan "it' asso)iated
in-rastru)ture.
Follo"ing are /arious ste!s ta?en b0 elian)e 2n-rastru)ture 4td. as !art
o- Disaster Management .lan.
1. Creation o- dedi)ated Disaster Management +eamF Disaster
Management +eams )onsisting o- senior and e1!erien)ed
!ersonnel dra"n -rom /arious -un)tions 'as been -ormed a Central
Control Centre as "ell as at -i/e di--erent Di/isional le/els. egular
re/ie" meeting o- /arious teams are 'eld to assess t'e lead o-
!re!aration in res!e)ted o- Material< Man!o"er and +rans!ort.
2. Disaster Management ManualF , )om!re'ensi/e Disaster
Management Manual s!e)i-i) to our business 'as been !re!ared
-or re-eren)e and guidan)e o- all em!lo0ees )onne)ted "it'
Mumbai business. +'is u!dated re-eren)e Manual )o/ers
in-ormation o- DM Cell< round t'e )lo)? a))ountabilit0 o- a/ailable
res!onse teams< trigger me)'anism and resour)e management at
t'eir !re9de-ined lo)ations.
3. Formation o- DM +eamsF ,!art -rom a!e1 team stationed at
Central Control Centre at Santa Cru;< t'ere are -i/e additional DM
teams t'at s'all -un)tion -rom res!e)ti/e Di/isional &ead6uarters
lo)ated a)ross Mumbai suburban distri)t. +'ese )ontrol )enters
are e6ui!!ed "it' )ommuni)ation gadgets in)luding "ireless
)ommuni)ation e6ui!ment li?e &ot lines< adio Fre6uen)0 "al?ie
tal?ie sets -or ease 7 )ontinuan)e o- )ommuni)ator in )ase o-
-ailure o- normal )ommuni)ation s0stem.
57
4. +raining o- +eamsF +raining s0llabus )onsisting o- disaster
management !lan and strateg0 'as been !re!ared and team
members are trained at training -a)ilities at 5erso/a +e)'ni)al
+raining Centre.
5. .re9Disaster !re!arednessF
, total o- 35 !ost disaster res!onse teams are identi-ied.
+'e ole o- ea)' team 'as been de-ined and ne)essar0
brie-ing D training 'as been )ondu)ted.
Disaster trigger me)'anism is de-ined and met'odolog0 o-
alerting and a)ti/ating all teams "it'in s'ortest !ossible
time 'as been "or?ed out.
6. 2n-rastru)tureF
(ssential s!are !arts< tools and e6ui!ment s!e)i-i)all0
reser/ed to ta)?le ?no"n !roblems in t'e e/ent o- a
)atastro!'i) disaster are sto)?ed at 10 lo)ations s!read o/er
t'e area o- su!!l0 "'i)' are a/ailable to di/isional teams -or
use. (a)' store lo)ation !oint 'as $0 di--erent t0!es o-
e6ui!ment in)luding maEor e6ui!ments li?e Distribution
+rans-ormers< S"it)'gears< Cables< t'eir a))essories et).
and ot'er s!ares -or use.
1%0 /e'i)les )om!rising +ru)?s< !i)?u!Ddeli/er0 /ans and
e!air /ans e6ui!!ed "it' emergen)0 re!air ?its< tooling
and sa-et0 "ear are read0 and 'a/e been !la)ed at all
Di/isional o--i)es and de!ots.
8e)essar0 medi)al< administrati/e store rooms in addition to
e1isting 4 storage lo)ations are identi-ied.
,dditional resour)es s!e)iall0 earmar?ed -or disaster
managementF
a. 6 nos. o- additional store rooms in addition to
e1isting 4 storage lo)ations are identi-ied.
58
b. Sto)?ing o- 50 8os. o- Distribution trans-ormers< 50
8os. o- MAs V 11 C5 S"it)' *ears.
). ,de6uate 4+D &+ Eointing ?its and 4+D&+ &C -uses
as reser/ed sto)?s.
d. 5 8os. o- +ru)? mounted D* sets o- t'e rating o- 600
C5, )om!limenting t'e e1isting 2 8os. o- D* sets o-
200 C5, rating are ?e!t at strategi) lo)ations in
o!eratble )ondition.
e. 14 8#s. o- de"atering !um!s o- 10 &. rating -or
"ater e/a)uation are also ?e!t in "or?ing )onditions.
-. 6 8os. o- state o- t'e art Cable Fault e!air 5ans are
in use.
7. Central and Di/isional Control CentersF Central Control Centre
and Di/isional Control Centres are e6ui!!ed "it' ne)essar0
)ommuni)ation -a)ilities su)' as dedi)ated team to man t'ese
)enters on a 7 1 24 &r. basis es!e)iall0 during Monsoon -rom @une
to Se!tember.
%. Distribution Substations in 4o" l0ing areasF Distribution
substations in lo" l0ing areas 'a/e been identi-ied and disaster
re)o/er0 !lan -or s!eed0 restoration 'as been !re!ared. ,de6uate
resour)es to meet t'e )ontingen)ies in )ase o- disru!tion o- su!!l0
to t'ese substations in lo" l0ing areas 'a/e been !ro/ided.
$. Sa-e 4oading o- 4ines< (6ui!ment and net"or? edundan)0F ,s a
!oli)0< all our net"or? )ables are ensured to be loaded onl0 u! to
70J o- )a!a)it0. ,ll our .o"er +rans-ormers )a!a)ities are 1.5
times !ea? load demand and Distributions +rans-ormers )a!a)it0
are o- 2.0 times t'e !ea? load demand. ,ll D+ SDS are !ro/ided
"it' energ0 audit metering and as a )ontinuous !lanning !ro)ess<
t'ese are u!graded as and "'en ne" loads are !ro!osed to be
added. ,ll sub stations are inter)onne)ted b0 ing Main Anits t0!e
59
s"it)' gears and redundant su!!l0 is ensured in )ase o- an0 -ault
in t'e net"or?.
10. .re9Monsoon maintenan)e )'e)?sF ,ll net"or? and
e6ui!ment are subEe)ted to s!e)ial !'0si)al )'e)?s and !re/enti/e
maintenan)e )arried out be-ore monsoon to ensure no ingress o-
moisture o))urs. +'is in)ludes )leaning< dr0ing and selling o-
busbars and s"it)'gears< Water see!age )'e)? at substations
)eilings< e)ei/ing stations< et). ,ll a))essories in t'e outdoor t0!e
&+ !illars and )able terminations et) in !ole mounted t0!e sub9
station are )leaned and sealed to a/oid moisture ingress.
11. Co9ordination and esour)e s'aring among /arious utilit0
)om!aniesF elian)e (nerg0 is in )ontinuous dialogue "it' ot'er
utilities in)luding B(S+< ,(C< +.C< S(C< Del'i D2SC#M< D+.S<
Militar0 (ngineering Ser/i)es< Calina -or resour)e s'aring t'at ma0
be ne)essitated. Central Control team s'all be in tou)' "it' t'ese
utilities -or an0 assistan)e.
(42,8C( 28F,S+AC+A( 4+D. is -ull0 e6ui!!ed "it'
ade6uate material es!e)iall0 dedi)ated to o/er )ome an0
)ontingen)ies. Wit' a trained team o- 30 8os. te)'ni)al teams and
around 3310 em!lo0ees elian)e (nerg0 "ell !re!ared to sail
t'roug' an0 ?ind o- disaster D e/entualities in -uture.
elian)e 2n-rastru)ture 4td.Bs su!!l0 net"or? is an o!en ring
s0stem i.e. e/er0 distribution substation is -ed b0 du!li)ate sour)e
o- su!!l0 t'ereb0 !ro/iding enoug' redundan)0 in &.5. D 4.5.
net"or? to minimi;e interru!tion o- su!!l0 b0 !ro/iding !o"er
t'roug' alternate sour)e o- su!!l0. ,lso< #!eration s6uad
!ersonnel are a/ailable round t'e )lo)? at strategi) lo)ations -or
-aster restoration o- su!!l0 in )ase o- emergen)0. 2n )ase o- maEor
-ailure due to man made or natural disaster< !riorit0 "ill be to
sa-eguard t'e distribution s0stem to !re/ent s'o)?< -ire and loss o-
60
'uman li-e. elian)e (nerg0 identi-ied t'e essential )onsumers
"'i)' in)lude 3
MC*M 2nstallationsF ,ll '0drauli) and se"age !um!ing
stations.
&os!italsF ,ll *o/ernment< MC*M and .ri/ate &os!itals.
De-en)e (stablis'mentsF Militar0 and Ci/il (stablis'ments
,ir!ortsF 2nternational and Domesti)
*o/ernment 2nstallationsF ,ll 2ndia adio< MS(B
installations< ,tomi) (nerg0 and .ort +rust establis'ments<
Wireless stations< M+84 (1)'anges< Mobile satellite
)ommuni)ations to"ers et).
Commun',at'on$
Communi)ation be-ore< during and a-ter disaster stri?es di)tates t'e
su))ess o- !re/ention and elie- e--orts. 2t is one o- t'e im!ortant as!e)ts
o- an0 Disaster Management.
Po&er "e-p-'ne$
, state o- art 24 1 7 )all )enter "it' multi s?illed agents< and 'a/ing an
eas0 to remember number 3030 3030 D 19%00920093030 =+oll -ree> 'as
been establis'ed to 'andle all )ustomer )om!laints< 6ueries and ot'er
in-ormation needs. Call )enter 'as been sta--ed "it' multilingual
!ro-essionall0 trained agents "'o o--er ser/i)es in (nglis'< &indi<
Marat'i and *uEarati. 2n t'e e/ent o- a situation leading to disaster<
t'ere is an arrangement o- an o!tion o- s'i-ting D ma?ing additional
!ro/isions at C'ennai.
61