Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)

Acer Aspire 4752

iTunes 11.0.0.163
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002CBAE802C4DBF0
Current user is not an administrator.
The current local date and time is 2012-12-02 09:52:11.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
Plug-in
Plug-in
Plug-in
Plug-in
Plug-in

Name: MiniLyrics Visualizer

Loaded: Yes
Version: 0.8
File Version:
7.4.0.20
Path:
C:\Program Files\iTunes\Plug-ins\iTunesMinilyrics.dll

The drive H: HUAWEI Mass Storage Rev 2.31 is a USB 1 device.

**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {6E3239DF-CF41-491E-BAED-A403C0BF4055}
Description:
three
IP Address:
10.16.54.182
Subnet Mask:
255.255.255.255
Default Gateway:
0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 07:00:00 1970
Lease Expires:

Thu Jan 01 07:00:00 1970

DNS Servers:

10.0.18.54
10.0.28.3

Adapter Name: {5F86E225-C17B-4F74-AD04-1101F4A92D95}

Description:
Broadcom 802.11n Network Adapter
IP Address:
0.0.0.0
Subnet Mask:
0.0.0.0
Default Gateway:
0.0.0.0

DHCP Enabled: Yes

DHCP Server:
Lease Obtained: Thu Jan 01 07:00:00 1970
Lease Expires:

Thu Jan 01 07:00:00 1970

DNS Servers:
Adapter Name: {3636B022-A87B-469E-B94F-5C749386747D}
Description:
Broadcom NetLink (TM) Gigabit Ethernet
IP Address:
0.0.0.0
Subnet Mask:
0.0.0.0
Default Gateway:
0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 07:00:00 1970
Lease Expires:

Thu Jan 01 07:00:00 1970

DNS Servers:
Active Connection:
Connected:
Yes
Online:
Yes
Using Modem: Yes
Using LAN:
No
Using Proxy:
No

three

Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-01-04 20:18:16.
**** Device Connectivity Tests ****
iPodService 11.0.0.163 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is
working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is
working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 3G running firmware version 4.2.1
Serial Number: 88921S4HY7H