Troubleshooting Guide: DVD Player / Audio Home Theater

Panasonic Service and Technology Company
National Training
Troubleshooting Guide
DVD Player / Audio Home Theater
Model SC- PT464
SA-PT464
SA-PT670
SA-PT673
SA-PT770
SH-FX70
Applies to models:
TTG090815HC/090815
Model SC- PT770
5 Disc Changer
5.1 Channel sound
Wireless rear (SH-FX70)
1 Disc Transport
5.1 Channel sound
Slide #2
Prepared by
Instructor Herb Chin
Panasoni c Ser vi c e and Tec hnol ogy Company
National Training
Warning
This service information is designed for experienced repair technicians onl y and is not designed for use by the
general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in
attempting to service a product. Products powered by electricity should be serviced or repaired onl y by
experienced professional technicians. Any attempt to service or repair the product or products dealt with in this
service information by anyone else could result in serious injury or death.

Copyright 2009 by Panasonic Service and Technology Company
All rights reserved. Unauthorized copying and distribution is a violation of law.
"HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Vera Linkis a trademark of Matsushita Electric
IPODis a registered traidmark of Apple Inc.
Slide #3
Contents
Hints
Part Numbers, New Error Codes,
Reset, Forced rear channel sound 4
Troubleshooting by plug removal 5
Access
Arial View 6
Layout connectors, test points 7
Mechanism
Mech Problem or Micro? (11 mins) 9
Mech Access (7 mins) 11
Mech Operational Concept 13
Mech Alignment 14
Power On Sequence (lost? Use this) 19
Power Supply
Dead Set No Power On 20
Abnormal Voltages (too high or low) 20
Protection
Concept 22
Diagnose to a board (6 mins) 23
SMPS board isolation (3 mins) 24
SMPS Bd. Repair 25
D Amp Bd. Repair 26
Audio Problems
Troubleshooting Plan 28
Troubleshooting Diagram 29
Wireless Problems
Concepts 5.1 & 7.1 setups 31
Pairing / Matching Tran-Rec 34
Transmitter / Rec Repair 35
IPOD Video Connections
Compatible models 38
No Video Output? 38
page
page
Slide #4
Hints I - Common p/n, II - All Speaker Tests, III - Missing error codes, IV Reset, V No Display
No +9V, +5V
DoGb470ja008 FP2902/R2902 (no display)
No VP, Filament
K5H1022A0011 FP2901 (No display)
RD-DDtx005-V 5 Disc (Traverse) Laser
SA-PT464 RD-DDtx001-V
1 Disc (Traverse) Laser only
SA-PT464 N/A DLS6, 1 Disc Mech
CHGR ERROR REEX0958 mech front ribbon (11 pin)
With 2 rear ribbon
cables & laser
RD-DDC027-S CR-14, 5 disc complete
Mechanism (w laser below)
Repx 0679b Receiver card
Must Pair / match*
after replacement.
See the wireless
sect of this book.
Repx 0678c Transmit Card
IC5000,5100,5200,
C1bA 00000 487 Output ICs
L6FAJ CCH 0007 Fan
1 disc mech N2QAyb 000 360 Remote SA-PT464
5 disc mech N2QAyb 000 359 Remote SA-PT770
Note P/N Description
I Popular Part Numbers
IV Reset after DVD Board replacement:
1. After replacing the DVD board Play the recoverydisc
(p/n =RFKZD 03r005) containing firmware +update.
Select yes or no for update (which may be the old one).
1. Reset
1. Select DVD mode & wait for 1 No Discdisplay.
2. Press >10 (remote) and (panel). =Stop.
3. Until the display =INIT.
4. While still pressing STOP , also press the remote
OK button until the word RESETappears.
5. Power off the unit and unplug for 1 min.
III Error Codes (not in the Service Manual):
Changer Error appears when a button is pressed
and the mechanism is not responding. Go to the
mechanism troubleshooting of this book to determine if it
is mechanical.
Sum Error Incorrect communications with DVD
board micro. Transport is dead, DVD can not be selected.
Replace 50 pin ribbon cable or DVD bd.
F897 Play the recovery disc and reset the unit. (see
the Reset procedure below).
N2QAyb 000 359
for SA-PT770
II Surround Sound Speaker tests
Aux and CD sources do not use the rear speakers. To get
rear speakers to work for testing, turn on MULTI-CH
surround sound using the remote:
1. Repeatedly press the remotes SURROUND button until
MULTI-CH appears on the units display. The rear
speaker channels will have the same sound as the front
but in monaural.
V No Display and / or Shutdown
1. Check under the SMPS board fuses.
2. Use Power Supply (P19) and Protection (P24)
diagrams to test fuses from the top of the board
and to find failure causes (loads) by disconnecting
CN2016/pins 8, then 9 to ID the short.
Slide #5
Hints Troubleshooting by connector removal
Unplug CN2001 50pin DVD ribbon
Display:
Hello
Change
Close
Audio:
Last input only.
H.Phones OK
Works No response
DVD Bd. Disconnected
Unplug CN2011 11pin ribbon
Works No response
Buttons
up/dwn OK
Display
Hello
Please Wait
Goodbye
0-50 volume
Audio:
Last input only
H.Phones OK
Misc:
Remote =OK
Fan =OK
Disc Mech Disconnected D Amp Bd Disconnected
Unplug CN5050 17 pin ribbon
Works No response
No front wired
speakers L, R, C, S
IPOD Disconnected
Works No response
Front Panel Disconnected
Works No response
Set is dead
Unplug CN2007 after power on
Works No response
Almost
Everything
TV Display
OK
IPOD
No Front panel
buttons nor
remote
No volume control
No Display
No headphones
Almost
Everything
No IPOD
power or
requignition
Suspect a board or mech causing micro lockup? Unplug the connector listed and if the symptoms on your unit nowmatch the
ones listed below from the good unit, the disconnected device or its ribbon cable is bad in your unit. Previous Layout diagram shows connectors.
Mech: Dead
Buttons:
No selector (stuck)
No smart setup
Display:
CHGR ERR
CHANGE (blinks)
Then Dark
Audio:
OK except disc
Misc:
Mech: Dead
Buttons:
No Open / Close
No 1-5 Disc
No Selector
Display:
CHGR ERR
Audio:
OK except disc
try
Buttons: OK
Display: OK
0-50 volume
Audio:
H.Phones OK
Rear wireless
Misc:
Remote =OK
Fan =OK
Almost everything
Nothing
Slide #6
Access - SA-PT770 Home Theater Main Unit
SA-PT770 Arial View
transport cover removed
CR-14 Mech
cover removed
IPOD
panel
mech
Mic
Access
Slide #7
Access - Model SA-PT770 Layout Diagram
Use connectors as test points to
troubleshoot from the top of the unit.
Only the Connectors last pin is shown.
The other end is pin 1.
All diagnostics / testing is done from the
top of the unit using later stategies.
Model SA-PT770 does not use a
Surround Output IC5400.
F76 error code - check for
missing voltages at H2901
F61 error code - 0.6vdc at
C5133 means an output IC is bad.
0V =OK.
If the unit stays on after jumper
W5002 is cut, the problem is in the
fan circuits on the D Amp board.
No Display check FP2901 &
FP2902 fuses on the SMPS board.
Fuses are at the board bottom.
Use the SMPS circuit diagram (page 25)
and this layout to check voltages before &
after fuses from the top using the W5ooo
jumpers shown at left.
Access
Notes
Slide #8
Contents
Hints
Access
Arial View 6
Mechanism
Mech Alignment 14
Power Supply
Protection
Concept 22
SMPS Bd. Repair 25
D Amp Bd. Repair 26
Audio Problems
Wireless Problems
No Video Output? 38
page
page
Slide #9
Mech Troubleshooting. Is it the Mech or the Circuitry?
Mech J ammed? Replacing the mech is the fastest way to find out if the mech is bad. However if the circuitry is bad, the
new mech will be damaged. Within 14 mins, you can check the circuitry by following this procedure.
Troubleshooting Concept - Unplug the cable between the mech & main board. Measure the main board voltages. The board is mostly good if the
voltages are OK. Reconnect the cable and re-measure. The mech is bad if the voltages do not agree with the chart. If the voltages do agree with
the chart, the micro (main board) is bad. The procedure begins at right. The chart is on the next page.
1. Unplug the ribbon
cable from socket
CN2011.
2. Measure the
voltage at each of
the CN2011 socket
pins. The voltages
should be identical
to the ones listed
on the next page.
3. Open the front
panel door. Note
which tray is further
inside the unit at
the laser assembly
(see left).
4. Continue next
page.
Tray 1
position
(Default)
rear
SA-PT760 Front view door down
Tray 2 loaded in the
laser assembly
Tray 5 loaded in
the laser assembly
Tray 1 loaded in the
laser assembly
Procedure:
3. Open tray door and look in. Which tray is recessed?
Slide #10
Mech Troubleshooting. Is it the Mech or the Circuitry?

When the mechanism does not work correctly, is the problem mechanical? Is it
a sensor under the mech? Is it on the main board by the microprocessor?
CN2011 Connector Voltage
A B C D E F G
CN2011/
pin
No CN2011
cable
Tray
1 in
Trays
2-5 in
All trays
out
CN2011/pin
corresponds to:
Changes
during
1 8.2V 7.5V 7.5Vdc 7.5Vdc Motor driver Vcc
2 gnd No change
3 5Vdc 5Vdc 5Vdc 5Vdc Q4 Mode sensor Elevator dwn
4 gnd
5 5Vdc 0Vdc 5Vdc 0Vdc SW3 Top sw
6 5Vdc 0Vdc 0Vdc 0Vdc Q1 UD (lever
sensor)
Trays
stocked
7 0Vdc 0Vdc 0Vdc 0Vdc Motor fwd
8 0Vdc 0Vdc 0Vdc 0Vdc Motor rev
9 5Vdc 0Vdc 0Vdc 0Vdc Q2 close (gear
sens)

10 5Vdc 0Vdc 0Vdc 5Vdc Q3 home (gear
sens)
Tray moves
back / forth
11 5Vdc 0Vdc 0Vdc 0Vdc Q5 open (lever
sens)
H at tray out

Isolation Procedure:
1. Unplug the ribbon cable at CN2011. Measure the CN2011 connector voltages.
2. Are your actual voltages same as in column B?.
DIFF - the CN6001 cable or main board is at fault. Check main board, pull up resistors and for cracks.
SAME Same voltages means the problem is in the mechanism or its ribbon cable. Continue.
3. Note the position of the trays in the mechanism. Reconnect CN2011.
4. Mech repair - Are your actual voltages same as in columns C, D, or E? Choose the column
that matches tray position or Order a mech (p/n =RD-ddc 027-S).
DIFF the sensors that corresponds to the incorrect voltage is bad. (column F). Replace the entire
assembly or the corresponding sensor.
SAME a mechanism sensors are good and the mech is out of alignment.
11
Slide #11
Contents
Hints
Access
Arial View 6
Mechanism
Mech Alignment 14
Power Supply
Protection
Concept 22
SMPS Bd. Repair 25
D Amp Bd. Repair 26
Audio Problems
Wireless Problems
No Video Output? 38
page
page
Slide #12
Mechanism Access for Alignment
Cover removal
Spindle magnet plate removal
Cover removal
1. Remove 2 rear screws
holding down the Mech.
2. Slide the mech out and
unplug the 3 ribbon
cables.
3. Push down on the 2
plastic catches and slide
the top plastic cover
rearwards to unlock.
4. Lift up the top plastic
cover about for
clearance and slide out
toward the front to
unhook the 2 tray stop
arms. Slide the rear
ribbon cables off the
cover.
5. Bracket - Remove the
spindle magnet plate by
pulling in on the 2 plastic
catches, then lift the
plate up and out.
up
out
The mech must be lifted out to

remove the cover or you will rip
the 2 rear ribbon cables.
1
1
2
3
3
4. Slide
cover off
5
2
Slide #13
5 Disc Mechanism - Concept & Transfer Alignment 1/4
Operational Concept:
There are 2 motors and 8 sensors in the CR-14 mech.
I. Motor 1 - The traverse motor moves:
Laser back & forth
Clamps disc
Pulls trays into the laser assembly
II. Motor 2 - The stocker motor moves:
Tray(s) between the middle stocker
area (fig 2) and out of the assembly
(for disc insertion)
Traverse / laser platform up/dwn,
III. Sensors A tray from the stock area must be
transferred to the laser area for playback.
1) Tray transfer is made after the traverse assembly
elevators to the desired tray level. The following occurs
in the rear traverse assembly:
2) The traverse motor uses arms to pull the tray into gear
#331. [Pictures in the fourth slide 4/4.]
3) SW4 opens (fp 8251) to tell the micro the tray is in.
4) The traverse motor continues to turn, bringing the tray
in, then clamps the disc
5) SW5 opens (fp 8251) at clamp end and sled moves a
little away from home.
6) The sled moves the laser to the approx TOC disc area
& stops. The laser comes on, lens focus searches and if
a disc is found, spins it.
7) SW4 and SW5 are both inside the Traverse assembly.
Traverse (laser) assembly:
p/n =RD-DDtx002-V
Mech:
p/n =RD-ddc 027-S
Figure 1 Motors
laser
Tray 1
Stock
motor
Traverse
motor
Top
view
laser
Stock
area
Trays 2-5
rear
Figure 2 Default position
side view
Ribbon
cables
Slide #14
5 Disc Mechanism - Assembly Transfer Alignment Trays Out 2/4
Preparing the Traverse unit
for docking:
1. Trays Out (laser down)
2. Rotate the black gears so
the white slider and laser
are forward, as shown.
Next page is a close up
picture.
Rear
Figure 3
Slide #15
5 Disc Mechanism Assembly Transfer Alignment Trays Out 3/4
Preparing the Traverse unit for docking:
3. Slide the top #336 sub slide plate inside the
cutout to the left, or as far as it will go without
force (left is pictured down). (Final position shown.)
4. This permits the other end of the #336 slide
plate to engage gear #331.
5. Rotate the #331 gear (cw) so the plastic arm
of the sub plate points past the triangle cutout, all
the way left (shown). This is the elevator free position.
6. The rear Traverse portion of the mech is ready
for docking with the front tray assembly.
7. Optional - At the middle tray area (bottom picture), you
may manually rotate the stocking motor gear so the black
gear hole lines up here. It will pwr to this position anyway.
8. Plug in the mechs 3 ribbon cables and test or manually
test on the next page.
rear
#331 gear
front
left
cutout
#331 gear
Slide #16
5 Disc Mechanism Assembly Transfer Alignment Tray In 4/4
Fig 5 Traverse assembly elevatored
up to tray level. Note position of #333
tray load lever for elevator operation.
Fig 6 Traverse
motor moves #333
lever to pull tray 1 in.
Fig 7 - #333 lever
slips under tray 1.
Fig 8 - #333 lever pulls tray
1 into gear #331 on the
other side (not shown).
Gear #331 grabs the tray
teeth and pulls the tray into
the laser assembly.
rear
Lever
#333
Laser
area
Stock
area
You can rotate the black gear and watch lever
333 grab a tray and pull it into gear 331 as
shown in the pictures starting above moving
clockwise.
Manual Test
Gear #331
Slide #17
Contents
Hints
Access
Arial View 6
Mechanism
Mech Alignment 14
Power Supply
Protection
Concept 22
SMPS Bd. Repair 25
D Amp Bd. Repair 26
Audio Problems
Wireless Problems
No Video Output? 38
page
page
Slide #18
Power On Sequence
Duplicates panel display
(IPOD =No connection)
Last input used appears
(IPOD/AM/FM/Aux)
3 sec
Blue initial screen Fan Turns HELLO 2 sec
Gray AC Relay click 1 sec
Black Dark 0 sec. Press Pwr
TV screen Observation Panel Display Time
Plug-in, Power ON Sequence When the last Input Selected was NOT DVD / CD
TV screen Observation Panel Display Time
Black Press Pwr Dark 0 sec.
Gray AC Relay click 1 sec
Blue initial
screen
Fan Turns HELLO 2 sec
Reading Laser sleds to home, out and looks for disc 2
times.
3 - - - - then 3 oooo 12 sec
Time or Movie Disc found - 3 Hrs:Mins (total CD time)
4 Play - DVD
23 sec
Smart Setup?
Y / N
No disc found
a) Tray 3 goes back to stock area. Laser
elevators up to tray 1. Tray 1 loads and returns
to stock. Laser elevators down to original tray
(3). Laser looks for disc. Stop.
b) Laser sleds to home, out and looks for disc 2
times.
3 No Disc 23 sec
Plug-in, Power ON Sequence When the last Input Selected was DVD / CD
Use this Power on Sequence
to quickly check for a non-
operational
Fan,
relay,
sled motor,
laser,
focus
search coil, and
microprocessor sequence
by observation.
Dead Set? See the Power on
section in this book, P19.
Powers on but locks up? Try
troubleshooting by
connector removal earlier
in Hints, P5.
Shuts off after Relay clicks?
Go to the protection
section of this book, P21.
Fan comes on but the laser
doesnt move? Power
supply, jammed mech,
ribbon cable connections
are suspect. Use the layout
diagram to measure
voltages. Then the
Protection diagrams show
the voltage sources, P21.
Lost?
Slide #19
Power Supply / Power ON
Dead Set?
I Replace the standby T5751 and / or
the standby IC5799.
II Relay does not click?
Standby supply or micro is not working.
a) If Standby 5V is NOT at H2901/pin 13,
problem is in the standby circuitry.
Use floating ground and measure
feedback voltage at IC5799/pin 2 to
determine if before pin 2 or after.
b) If Standby 5v is present at H2901/pin
13, monitor H2900/pin 6 while
pressing the power on button. Pin 6
goes to 4Vdc? The problem is on the
SMPS board. Pin 6 is 0Vdc? Main
board is suspect.
III Relay clicks?
Main power supply is not working.
a) If no secondary voltages are at
CN5500/pins 1, 3, or 8, check IC5701
start voltage at C5726. No voltage?
Check R5723-24, D5701, relay. At
least 9V? IC5701, IC5801 are
suspect.
b) If secondary voltages at CN5500 are
low, replace Q5863, IC5701 and
IC5801.
c) If the secondary voltages (CN5500)
are normal, main power supply is
working but the problem is an open 1A
display fuse FP2901 at the back of the
SMPS board.
IV No Display? Shuts Off? Check
FP2901, FP2902 on the SMPS board P24.
Slide #20
Contents
Hints
Access
Arial View 6
Mechanism
Mech Alignment 14
Power Supply
Protection
Concept 22
SMPS Bd. Repair 25
D Amp Bd. Repair 26
Audio Problems
Wireless Problems
No Video Output? 38
page
page
Slide #21
Protection Concepts
F61 =7 possible causes
F76 =7 possible causes
No code =either of the
above or 2 more causes *
Shutdown Causes
D Amp Bd.
SMPS Bd.
Main Bd.
* Start by Measuring
voltages at CN5500,
then continue with the
F61 procedure. See
next page diagrams.
10 min. Diagnostic method.
Start - next page.
First find the bad board then find the
bad part.
Protection
Slide #22
Protection - Repair to Board Level - 6 mins
Find the bad board
* F61 error Procedure:
1. Unplug CN2009. (see layout diag.)
2. Turn the unit on. If the unit stays on
(no code), the problem is in the D
amp board. Continue if F61 exists.
3. Remove pin 5 from SMPS board
connector CN2017 and plug
CN2017 back in. (picture next slide)
4. Turn the unit on. If the unit stays
on, the problem is in the SMPS
board. Go to SMPS Bd. Repair.
5. If -30Vdc is missing at D Amp
CN5500/pin 3 or the fan does not
rotate at power on, the SMPS
board is now suspect.
6. If the voltage and fan are both
present, the Main board IC2001 or
pull-up resistors are suspect.
7. Go to the next pages for repairs on
the D Amp or SMPS board.
* F76 error Procedure:
1. Remove CN2017/pin 5 and plug CN2017
back in. No shutdown? Go to the SMPS
board repair page.
2. Shuts down? Use the layout diagram to
measure the voltages at H2901.
a) Voltage(s) missing? Go to the
SMPS board repair page.
b) All voltages present? Main board
defect. Use the left diagram to order
the detection transistors / zener.
Protection
Slide #23
SA-PT770 Receiver SMPS Board isolation - remove pin 5
1. CN2017 / pin 5 needs to be removed.
2. CN2017 / pin 5 removed
3. If the unit stays
on, the problem is
on the SMPS Bd.
Purpose: Remove the shutdown line from this SMPS board to Determine if the F61 error is caused by this SMPS
board. The connector from a different model is shown.
Protection
Slide #24
Protection - SMPS Board Repair - 3 min diagnostics
SMPS Board Repair Procedure:
1. With CN2017/pin 5 still removed, measure the
voltages at H5801/end pins 1 and 8:
a) Pin 1 or pin 8 is 0Vdc? Open foil path. Resolder.
b) Pin 1 or pin 8 is higher than 13 or 22V (left top)?
Refer to the Power On diagram in this book and
troubleshoot or replace error correction IC5801,
PC5702, Q5863.
c) Pins 1 and 8 are normal at 13V and 22V? PS is
OK. The problem is at the left sensing circuit.
Order & replace zener D5841, and Q5841 on
the SMPS board (shown left).
If those zeners are OK (correct replacements),
there is an open foil or crack in the board
causing the problem. Look for a crack in this
board.
If the unit stays on with CN2017 pin 5
removed, the problem is on the SMPS
board.
Protection
Slide #25
Protection - D Amp Board Repair - 4 min diagnostics
Board
Layout
D Amp Board Repair Procedure:
1. With CN2009 unplugged, what voltages are at
the fan connector CN5501?
(Do not unplug the fan.)
a) 0V, 0.6V, 7V =Replace the fan.
b) 0V, 0V. 0V =Q5640 open or foil open.
c) 0V, 0V, 7V =Q5641 shorted.
2. While CN2009 is still unplugged (so the unit
stays on), monitor the voltage at +C5133.
a) 0.6Vdc? An Output IC defect Measure each
speaker voltage between the +& - terminals.
Terminals =0Vdc =normal. Replace Q5101,2.
Terminals =+0.5Vdc or more? Replace the
corresponding output IC. E.g. -1.1Vdc is at the
Center speaker terminals so IC5200 is bad.
b) 0Vdc? Normal voltage. Nothing wrong with the
output stage. Proceed to step 3.
3. Cut W5002 jumper near the fan (locate using the
layout diagram). Plug in CN2009 ribbon cable.
Turn the unit on.
a) Unit shuts down with an F61 error code?
Order & replace Q5101 and Q5102.
b) Unit does not shut down. Problem is in the fan
circuitry on this D Amp board. Do step 1 above.
If the unit stays on with CN2009
unplugged, the problem is on the D
Amp board.
Protection
Slide #26
Contents
Hints
Access
Arial View 6
Mechanism
Mech Alignment 14
Power Supply
Protection
Concept 22
SMPS Bd. Repair 25
D Amp Bd. Repair 26
Audio Problems
Wireless Problems
No Video Output? 38
page
page
Slide #27
Sample Audio Problems Troubleshooting Methods
Audio Troubleshooting Isolation Methods
1. No Speaker Audio Causes (all inputs)
a) Pwr Supply loss check for +30Vdc at CN5500/4, 8. (locate using the layout diagram)
b) No Osc input check for 4.5Vp-p (375kHz) at pin 1 output IC5000-5400. Missing? Replace 5V Zener D5503, osc IC550 & IC5501.
c) Muting check for normal (unmute) voltage. CN2009/pins 12 =0V , 13 =0V, 17 =5V.
d) Muting check for broken headphone jack Sw at CN2007/pin 5 [5V =hp in, 3.5V =hp out]
2. Missing 1 or more channels (remote is needed for rear speaker losses)
a) Spks check for normal 5Vdc at each output IC5000-5400/pin 23 (last pin). [Mute =vol @ 0, HP jack.]
b) Spks check for 4.5Vp-p (375kHz) at each output IC5000-5400/pin 1.
c) Rear - Use the Audio Process diagram lower left instructions to select Multi-Chmusic for rear audio. Then look
for audio at CN2003 (scope). At the rear receiver, change switch to middle SURR position.
3. Hum - Unplug CN2009 and power the unit on.
a) Hum still present? Dampboard problem. The boards gnd should not touch the chassis.
b) Hum gone? SMPS or Main board problem. (Main transformer T5701 if lightning damage)
4. Mute Causes
a) Volume set to 0mutes all audio outputs (front, rear, and headphones).
b) Headphone insertion instructs the micro to mute the front & rear spk output. (Check HP sw- use voltage at CN2007/pin 5)
c) Check the mute voltages at CN2009/pins 17(5V =unmute), pin 13 (0V =unmute), pin 12 (0V =unmute).
d) Unplug the tuner (from the main board) to see if a shorted tuner is killing data communications or clock lines. Unit works without the tuner
module but no AM/FM is displayed when the selector button is pressed.
e) DVD board no communications or its 50 pin cable is defective / damaged.
5. Low volume
Check for Normal signal levels leaving the main board using the audio path diagram (next). Testing - set volume at
maximum (50) without speakers connected. Use any signal source and a scope to monitor.
Refer to the Audio Path (next page) and earlier layout diagrams.
Audio
Slide #28
Audio Path
Audio
Slide #29
Contents
Hints
Access
Arial View 6
Mechanism
Mech Alignment 14
Power Supply
Protection
Concept 22
SMPS Bd. Repair 25
D Amp Bd. Repair 26
Audio Problems
Wireless Problems
No Video Output? 38
page
page
Slide #30
5.1 Channel Wireless
Wireless
Problem:
If the Surround Switch
is incorrectly set left OR
right, only 1 rear
speaker will work.
Set to middle
SURR position.
Wireless
5.1 channel
transmitter
Wireless
Receiver
Slide #31
7.1 Channel Wireless Rear Setup
Left Side Sw Setting Right Side Sw Setting
with 2 Rear Spks ?
Rear Speakers dont work?
Check that the SURR switch at the back of the rear wireless receiver matches the 5.1 or 7.1 setup.
If the Surround Switch is incorrectly set, either 1 rear speaker will not work or be louder.
7.1 Ch
7.1 Ch
Only 5.1 Ch
Middle Sw Setting
w 4 rear spks
w 4 rear spks
Wireless
Side
speaker
Back
speakers
Slide #32
Model SA-PT770 Wireless Problem Troubleshooting Plan
Wireless rear receiver does not work Main unit W1 display icon blinks (abnormal) at power on.
Wireless rear receiver does not work Main unit W1 display icon does NOT blink (normal =solid).
1. RF connection has not been made - Go to the next slide to pair (match) the receiver to the transmitter.
Steps 1-5 are for pairing. Step 6 is to get audio to the rear for final tests.
2. Receiver Defect - Advance 3 slides to troubleshoot the receiver. Make sure there is standby voltage input
the receiver and the pair button is working (pin 9 grounds when the button is pressed.
3. Transmitter Defect - Advance 2 slides to prove the transmitter card Sw +5V voltage is input (main board
CN802/pin 11) and verify data communications is present (CN802/pins 14-16) when the volume control is
rotated.
1. The RF connection is OK but Audio loss or mute is the problem. Hint - Replace the transmitter card if warm/hot
(damaged when plugged in while the unit was powered on).
2. Check for board cracks. Output IC5200 should be warm. Its mute (end) pin 23 should be 5V.
3. Turn on rear sound Press SURROUND button on the remote until MULTI-CHmode appears in the main units display.
This makes the rear surround speaker sound the same as main L & R.
4. Input an audio source (play some music).
5. Disconnect the speakers and turn the volume control to max. (until level number 50 is displayed).
6. Check for audio from the receiver card CN1000/pins 2 & 4. See signal levels at receiver repair.
7. No audio present at CN1000 (receiver)? Troubleshoot the transmitter. Check for audio at the transmitter CN2003/pins 2 &
4 (advance 2 slides).
8. If the power LED blinks alternately red & green at power on, replace the internal IC5200 output IC.
Wireless
Wireless rear receiver does not work rear unit power LED blinks alternately red and green.
Replace the power output IC5200 and check for cracks on the board.
Slide #33
Wireless Problems - Pairing/ Matching Trans & Receiver
1. Turn the unit On with a transmitter card plugged in. W1 will blink
on the main unit with a transmitter card plugged in (see below). Icons blink
because the T +R are not paired (communicating).
2. Bring the wireless receiver nearby and plug it in. Press power
on so the steady red light appears.
3. At the main unit, press the front panels FAST FWD button and
the remotes 3 button at the same time (aim remote at the unit).
4. The letter P will appear on the main units display for 1 minute.
5. While the P is present on the panel, at the back of the
receiver unit, press the IDSet button. The W1 will stop
blinking and the receivers red light changes to GREEN,
indicating the transmitter and receiver have paired.
Next check for rear audio.
Wireless
1. Transmitter card inserted
W1 appears but blinks (not paired)
5. ID Set button
ID
Set
Press Surround button
repeadly until the display
shows Multi-Ch.
The rear speaker sound will
be the same as the front.
Transmitter - Receiver Matching / Pairing
Procedure:
6. Turn the main unit on. Aim the OEM remote (p/n =N2Qakb000359)
at the main unit., and press the remotes SURROUND button
repeatedly until MULTI-CH appears in the display.
The rear speakers will have the same sound as the front but be
monaural.
SABT770 Remote
=N2Qakb000359
Testing the Rear speakers:
6. Rear Audio Test
W1
AM 1010
blinking
Front panel display
W1
blinking
Slide #34
Wireless - Troubleshooting Information - Transmitter part
Use this diagram to:
Pr ove t hat t he T car d i s r ecogni zed ( CN2003/ pi n 11) .
Power i s get t i ng t o t he T car d ( CN2003/ pi n 7) .
Audi o i s get t i ng t o t he T car d ( CN2003/ pi ns 2 & 4) .
Notes:
1. Measure the voltages at the CN2003 (main board) with the Transmitter card / Bd. plugged in.
2. Channel 3 audio is present with a surround sound DVD source or if the MULTI-CH Mode is
turned ON with the remotes SURROUND button.
3. S Data & SClk are only present when the T card is inserted and when there is a volume control
adjustment (panel or remote).
When the T card is inserted,
(CN2003/pin 11 =gnd), the W1 icon
blinks until paired with the receiver.
Front panel display
W1
Wireless
Slide #35
Wireless - Troubleshooting Information - Receiver
Use this diagram to prove the:
Recei ver car d i s get t i ng St by power ( CN1000/ pi n 5) .
Recei ver car d i s out put t i ng Audi o ( CN1000/ pi n 2, 4) .
Recei ver car d i s not mut i ng t he audi o ( CN1000/ pi n 10) .
Transmitter card REPX 678C
Receiver card - REPX 0679B
* If the power LED blinks alternately red and
green, the audio output IC5200 is bad or one of the
+30Vdc supply voltages to it is missing.
rotated
rear
On Sequence:
1. Press Power On the receiver.
2. Red * power LED turns on (proves
the internal receiver Bd. gets standby
5Vdc @CN1003/pin 3).
3. Internally the output IC5200 is kept
off (IC5200/pin 23 =0Vdc =IC OFF).
4. Press Power On the main unit so
there is transmitted RF signal. W1
appears blinking in the main units
display (proving the trans card is in.).
5. RF is transmitted and the receiver
responds with periodic replies.
6. RF Link - Proof the RF match/link is
made: a) Main unit - W1 stops
blinking. b) Receiver Bd - the power
LED changes from RED to GREEN.
7. Receiver Operation - At RF link the
Output IC5200/pin 23 receives
2.5Vdc to pwr ON but muted. At
power on, its internal oscillator
comes on (IC5200/pin 1 drops from
-29Vdc to -25Vdc. 615kHz, 0.6Vp-p
burst signal appears).
8. S Music - If S Music is turned on, the
rear audio is unmuted at the
transmitter and at the receiver
(IC5200/pin 23 =5Vdc). Activate S
music in previous Testing the rear
speakers procedure.
Use this as a Checklist to locate the problem:
Wireless
Slide #36
Contents
Hints
Access
Arial View 6
Mechanism
Mech Alignment 14
Power Supply
Protection
Concept 22
SMPS Bd. Repair 25
D Amp Bd. Repair 26
Audio Problems
Wireless Problems
No Video Output? 38
page
page
Slide #37
IPOD Audio / Video Connection
Not all IPODs will play music or display video even though it docks. The list is below.
Note: To display video with newer IPODs, you must turn on and enable the video feature from the IPOD menu
before docking the IPOD to the Panasonic Home Theater.
IPOD Video Display Procedure:
1. Repeatedly press the Selector button (remote or panel buttons) to
select IPOD.
2. Connect the TV to the rear video output jack. No IPOD connected
should be displayed on the TV screen.
3. Turn the IPOD on, enable video slideshow from its menu and play a
video image.
4. Dock (plug) the IPOD into the Panasonic receiver. If it is the
acceptable model (partial list at the right), the No Ipod display will
be replaced by a music menu. If this does not automatically
appear, press the remotes SETUP button.
5. The Panasonic remote Up/Dwn buttons permit you to navigate
through the IPOD menu. The OK and RETURN buttons permits
you to select the next or previous IPOD menu page.
IPOD Power
IPOD Audio and Video
1. Once an IPOD is docked, the IPOD grounds CN6003/pin 4.
2. Micro IC2001 receives this ground and switches IC6602 on to
deliver 5Vdc from CN6003/pin 8 to charge the IPOD.
1. IPOD models listed above output UART communications when
docked.
2. Micro IC2001 replies so the IPOD can unmute the audio and
video ports. Some IPOD security variations require you to
enable the IPOD video first before docking.
(from the SA-PT770 owners manual)
Slide #38
Contents
Hints
Access
Arial View 6
Mechanism
Mech Alignment 14
Power Supply
Protection
Concept 22
SMPS Bd. Repair 25
D Amp Bd. Repair 26
Audio Problems
Wireless Problems
No Video Output? 38
page
page

Troubleshooting Guide: DVD Player / Audio Home Theater

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Troubleshooting Guide: DVD Player / Audio Home Theater

Uploaded by

Copyright:

Available Formats

Panasonic Service and Technology Company

The mech must be lifted out to

You might also like