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SAP Financial Accounting (FI) delivers the standard Accounts Receivable (FI- AR) module to track accounts receivable transactions. This module is tightly inte- grated with the Sales and Distribution (SD) module to enter and process cus- tomer master data, shipping, billing, and receivables. As requirements became more complex and the data volume increased substan- tially over the last couple of years, SAP developed a module in FI for tracking A/R data. This application component is known as Contract Accounts Receivable and Payable (FI-CA). SAP promotes FI- CA as a subledger application alternative for the FI-AR module and Accounts Payables module (FI-AP). I will focus on the FI-AR capabilities of contract accounting, since SAP developed more new functionality related to A/R than A/P. I will show you the strengths of both func- tionalities so that you can determine which one best matches your needs. FI-CA was developed to deal with a large number of different customers and differ- ent types of receivables. FI-CA is mainly used in industry-specific SAP compo- nents, which by nature have many customers and many different receivable types. Examples industries are the public sector, utilities, insurance, and telecommu- nications. Even if you do not fall into one of these industry groups, you can still use contract accounting. The industry solu- tions for FI-CA have been available since 1999. An industry-neutral version was introduced in 2002. FI-CA is not only tightly integrated with the core SAP components like FI, Controlling (CO), Customer Relationship Management (CRM), and SD, it also has the capability to deal with customers and payments over the Internet by using SAP Biller Direct, which allows your company to use electronic bill presentment and payment (EBPP). Tracking Multiple Receivables Types Assume that following business scenario exists in your company: You are required to track the receivables by customer/ service in different receivable balance sheet accounts. In the FI-AR module, a customer can only be linked to one single receivable account (reconciliation account). Although you could use the workaround of the special G/L indicators Although both Accounts Receivable (FI-AR) and Contract Accounts Receivable and Payable (FI- CA) track accounts receivable transactions, there are important differences between the two modules. The author compares your options and presents the benefits and drawbacks of each. FI-CA or FI-AR: Which Module Best Fits Your Needs? by Martin Ullmann, Manager, Ariston Consulting A business partner is a customer within FI-CA. The business partner contains central data such as name, address, and bank details. All invoices and payments are posted to a contract account, which is assigned to a business partner. The contract account contains control information like payment methods, payment conditions, or dunning procedures. A contract object is an optional master data object that can be assigned to a contract account and business partner. The contract object allows for the segregation of receivables below the contract account. Glossary >> SAP delivers FI-CA in a couple of different flavors to deal with industry-specific requirements. FI-CA is the preferred A/R solu- tion in following industry solutions IS-T: Industry Solution for Telecommunications IS-U: Industry Solution for the Utilities Industry IS-M: Industry Solution for Media FS-CD: Industry Solution for Insurance IS-PS-CA: Industry Solution for the Public Sector. This component is also known as PSCD (Public Sector Collections and Disbursement). Note >> Master data concept within FI-CA Figure 1 Master data examples within industry solutions Table 1 Component Industry Contract account Contract Explanation IS-U Utility Water service location Service type One contract account is created for each service location, but each service location can have multiple services, i.e., water, sewer, or irrigation. FS-CD Insurance Car insurance Vehicle One car insurance contract account is created for each customer, but one customer can have multiple vehicles, which FI-CA classifies as different objects. IS-PS-CA Public sector Property tax Property Within a local public sector organization, a property taxpayer can have multiple properties, which are created as contracts. 8 2004 FI/CO EXPERT Reproduction prohibited. All rights reserved. to track receivables in different reconciliation accounts, SAP intended the special G/L indictor to be used for special transac- tions like bad debt or security deposits rather than as a tool to track receivables for different services. This design that links a single receivable account to one customer makes it impossible to track different receivables for one cus- tomer in different accounts. The only solution to the above scenario is to create multiple customers with different receivable accounts, which has the disadvantage that the receivables cannot be tracked in one customer account. In comparison to FI-ARs singular model, FI-CA has a multi- level master data concept. The highest level is the business partner. A business partner in FI-CA is equivalent to a customer in the FI-AR module. The second level is called a contract account. For each type of receivable, a contract account is created for a single business partner and one business partner can be assigned to multiple contract accounts. Similarly, one contract account can have more than one business partner. In FI-CA, the reconciliation account is determined on the contract account level, not on the customer level like in the FI-AR module. If you build a master data structure in FI-CA based on the above business scenario, then one business partner would have multiple contract accounts with separate receivable accounts linked to the individual contract accounts. This makes it possible to track dif- ferent receivable types for one customer in multiple receivable accounts, a task that is impossible using FI-AR. Master Data Management in FI-CA As previously described, a single business partner can have mul- tiple contract accounts in FI-CA. In addition, SAP offers a third master data layer within FI-CA. This third object is called con- tract or contract object. The purpose of this object is to further distinguish the receivables within a contract account. The is nec- essary if you need to group receivables from multiple contracts into one contract account and still want to separate the receiv- ables (Figure 1). The purpose and the functionality of the contracts vary within the different industry solutions; however, the concept is always the same. See Table 1 for a list of exam- ples of contract accounts and contract combinations within the different industry solutions. One interesting feature within master data management is the ability to create user-defined fields or new tabs and combine screens using the Business Data Toolset (BDT) without any mod- ifications. BDT maintains and supports transaction data and master data. Functional Features of FI-CA Lets compare FI-CAs functions with what is currently available in FI-AR. Table 2 compares many aspects of the two modules functionality. This table may help you decide whether FI-CA could be an alternative for your organization. In the next section, I will describe the features with the most functional differences in greater detail. Security Deposits FI-CAs security deposit funtionality can be used to manage cash and non-cash security deposits, for example payment guarantees or letter of credits. Security deposits have a status of requested, received, or paid. These statuses allow the deposits to be www.WISpubs.com For electronic licenses and group access, call 1-781-751-8799 9 September 2004 www.FICOExpertOnline.com managed. Each security deposit is created with a valid from and valid to date, which defines the validity period and also influences the interest calculation dates (Figure 2). For cash security deposits, interest can be calculated for each line item. You can do this individually or in a mass process. In the FI- AR module, you can track security deposits with the help of special G/L indicators and calculate interest on them. The main difference is that there is no easy way to manage security deposit requests and non-cash security deposits. The only option is to use noted items. Noted items (transaction F-38) are statistical items that can be used for security deposit requests or letter of credits. You have to use two FI-AR functions, special G/L indicators and noted items, to cover the same functionality in FI-CA. Installment Plans The FI-AR module does not provide functionality for the man- agement of installment plans. In FI-CA, installment plans can be created for outstanding receivables for different installment plans, i.e., weekly or bi-weekly installments. The old receivables are then cleared and new receivables are created. This allows for easy tracking of installment line items. You can charge additional costs or calculate interest on the installment items upon creation. In Figure 3, a bi-weekly installment plan with four installments is created for all open items of a customer. The system then takes all open items and divides the total amount due into four install- ments with new due dates. In this example, an installment plan with four installments is created for the total amount of $66.15 (Figure 4). The starting date for the first installments is 07/23/2004. The next installment due dates are based on the interval type, bi-weekly in this case. Cash Desk Payments One of the main features in FI-CAis a robust cash desk compo- nent (Figure 5). With this component, you can manually post and assign payments at a cash desk. You can process the following payment types: Incoming cash payment Incoming card payment Incoming check payment Security deposit Figure 2 Functionality FI-AR FI-CA Security deposits Limited functionality. Security deposits can be created as noted items. Comprehensive solution available for cash and non-cash security deposits. Interest can be calculated for cash security deposits. Installment plans No solution available Installment plans can be created for open receivables Electronic bank statements (EBS) EBS payments are fully supported EBS payments are fully supported Account debit payments Automatic account debits are supported via ACH debit functionality Automatic account debits are supported via ACH debit functionality Cash desk payments Limited functionality via check deposit or payment functionality A robust cash desk solution that allows for cash, checks, and credit card payments Credit processing Credit processing with check issuance Credit processing with check issuance Dunning Multiple dunning levels and procedures available Each dunning level can be customized with different activities Collection agencies No solution available Comprehensive solution. Doubtful receivables can be interfaced to different collection agencies Reporting A variety a standard A/R and aging reports are available A limited number of reports are available. SAP expects that cus- tomers use Business Information Warehouse (BW) for reporting. Functional comparison between FI-AR and FI-CA Table 2 10 2004 FI/CO EXPERT Reproduction prohibited. All rights reserved. Postal order (wire transfers) Outgoing cash payment Outgoing check payment From an organizational point of view, branch offices are created for different departments. Within these branch offices, you can create separate cash desks, which provides a segregation of the single cash desks within an organization. Within the FI-CA cash desk, you can apply payments to open receivables by selecting open items by business partner or con- tract account. You can post additional payments directly to revenue accounts by using the TrPostg to key. This key is a short account assignment key for transfer postings. Accounts and account assignments i.e., cost center or internal orders are assigned to each key in Customizing. This is advantageous because users only have to know their respective short assign- ment keys in order to record revenue correctly. In comparison, the FI-AR module does not have functionality that allows you to process both customer payments and revenue posting from a user-friendly, one-screen transaction. Payments against open receivables can be applied using transaction F-28 (incoming payments) and incoming checks can be deposited using transaction FF68. If you deal with a lot of incoming pay- ments by check, cash, or credit card and need to apply these payments against open receivables or just record the payment as revenue, there is no good alternative in the FI-AR module. Dunning With FI-CAs dunning functionality, you can automatically send dunning notices, or payment reminders, to your business partners to remind them of overdue payables and to request payment. You can also trigger user-defined dunning activities, i.e., transfer items to a collection agency. Dunning takes place in two steps. In the first step, the dunning program determines: The contract accounts to be dunned and the items due for dunning The valid dunning procedure and the related dunning levels for the individual items The dunning groupings in which the items are summarized The dunning functionality uses this information to create a pro- posal structured by dunning groups. In the second step, the dunning program triggers the relevant dunning activities for the individual dunning groupings. You are free to choose the criteria by which dunning notices are grouped. www.WISpubs.com Create a weekly installment plan Figure 3 Bi-weekly installment plan items Figure 4 Cash desk payments entry screen Figure 5 For electronic licenses and group access, call 1-781-751-8799 11 September 2004 www.FICOExpertOnline.com Martin Ullmann has more than 10 years of experience with SAP R/3. He is a manager with Ariston Consulting, which specializes on the high tech, utility, and public sector industry. His main area of expertise lies in the FI/CO area with focus on new compo- nents, integration, enhancements, and business process improvements. Martin can be reached via email at Martin.Ullmann@Ariston-Inc.com. For example, you can create a dunning grouping using any or combination of the following criteria: business partner, currency, company code, or dunning recipient. You can define additional dunning criteria and group them as needed. You can also define dunning activities as required. For instance, a dunning level can trigger the printing of a dunning notice or lead to the termination of a contract. The dunning activities are industry-specific, but you can also customize them based on your requirements. You can also calculate dunning charges and request them from your business partners. Calculation of interest on items due is also possible during the dunning run. You can post the charges and interest relevant to the general ledger (G/L). By specifying amount limits in Customizing, you can prevent negligible amounts from being dunned. The system records all dunning data for each item in a dunning history. In terms of creation of dunning notices and charges, no differ- ences exist between the FI-AR and FI-CA module. You can do a lot more than just creating dunning notices in FI-CA by means of the dunning activities. SAP delivers user exits or events that allow you to program your own dunning activities as needed. Table 3 shows an example of multiple dunning levels with differ- ent dunning activities. Collection Agencies If a customer does not pay his receivables and all measures have been taken to collect the receivables, many companies use collec- tion agencies to prevent losing the receivables. FI-CA enables you to manage postings connected to submitting receivables to a collection agency and the exchange of information with those collection agencies. Files are created for items that are submitted to collection agencies. FI-CA also allows for the automatic processing of incoming files received by collection agencies for collected payments from the agencies. In comparison, the FI-AR module does not provide any functionality that can handle the automatic exchange of informa- tion to and from collection agencies. Reporting One of the weak points of FI-CA is its limited reporting function- ality. SAP expects that customers who use the FI-CA module also have Business Information Warehouse (BW) installed. The FI- AR module has better and more standard reports available and it will take considerable time and effort to develop these reports in FI-CA without using BW. SAP has recognized these shortcom- ings and promised improved reporting capabilities in future releases. Is FI-CA an Alternative for You? As shown in the previous examples, FI-CA incorporates more A/R functions than just processing invoices and payments and maintaining master data. These functions are necessary if you deal with a large customer base and a high volume of invoices and payments. This is the case with a utility, insurance, or telecommunications company or in the public sector. My descrip- tion of FI-CA functionality can be a starting point for your decision process. If you determine that the described functions are necessary for your business, than FI-CA could be a valuable alternative to the standard FI-AR component. Dunning level and activity example Table 3 Dunning level Dunning activity Comment 1 5 % dunning charge and creation of dunning notice FI-AR and FI-CA allow the creation of dunning charges and notices 2 Automatically creation of a work order in order to shut- off services (utility industry) Only possible in FI-CA 3 Forward open receivables to collection agencies Only possible in FI-CA