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the power of retaining,the power of ra=ecalling,pattu
customer is the kingpin in financial industries and
integration of it in banking increases the sophisticated customer satisfatction
as generations chages
accessibility has been extended
e-banking has beome the preimminent method of carrying the banking transaction a
nd to increase the customer satisfaction
credibility trustworthiness honesty
1. NABARD - National Bank for Agricultural & Rural Development
2. RTGS - Real Time Gross Settlement
3. NEFT - National Electronic Fund Transfer
4. NAV - Net Asset Value
5. NPA - Non Performing Asset
6. ASBA - Account Supported by Blocked Amount
7. BIFR - Board for Industrial and Financial Reconstruction
8. CAMELS - Capital Adequacy, Asset Quality, Management Earnings, Liquidity,Syst
ems & Controls
9. BCSBI - Banking Codes & Standard Board of India
10. BIS Bank for International Settlement
11. BCBS Basel Committee on Banking Supervision
12. BOP - Balance of Payment
13. BOT - Balance of Trade
14. BPLR Benchmark Prime Lending Rate
15. CCIL Clearing Corporation of India Ltd.
16. CIBIL - Credit Information Bureau of India Ltd.
17. CRISIL - Credit Rating Information Services of India Ltd.
18. CBLO - Collateralised Borrowing & Lending Obligation
19. CPI - Consumer Price Index
20. ADR American Depository Receipts
21. GDR Global Depository Receipts
22. ALM - Asset Liability Management
23. ARC Asset Reconstruction Companies
24. FINO - Financial Inclusion Network Operation
25. CTT - Commodities Transaction Tax
26. CRM - Customer Relationship Management
27. KYC - Know Your Customer
28. SLR - Statutory Liquidity Ratio
29. CRR - Cash Reserve Ratio
30. MSF - Marginal Standing Facility
31. REPO - Repurchase Option
32. NBFC - Non Banking Finance Companies
33. OSMOS - Off-Site Monitoring & Surveillance
34. IFSC - Indian Financial System Code
35. BSE - Bombay Stock Exchange
36. NSE - National Stock Exchange
37. SWIFT - Society for Worldwide Interbank Financial Tele communication
38. FSLRC Financial Sector Legislative Reforms Commission
39. LAF Liquidity Adjustment Facility
40. DRT Debt Recovery Tribunals.

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