Leadership in Professional Nursing One of the fastest selling genres of books behind just thrillers/crime is the self improvement and self help genre. Reports show that this genre is quickly becoming one of the most popular books on the shelves in the bookstores. Whether trying to fix finances, get into better shape, find your inner Zen or how to be a great leader, there is a book for you in this section cleverly titled Self Improvement. This genre of books may to some seem boring, not- needed, or not important. But for some of us these books hold the answers that plague us daily as to how to become a better nurse, leader, lose the weight. The words of these books are magical to many and could be a big reason why this genre is becoming the fastest growing genre. One book in particular that was instrumental in the life of this writer is the books on leadership. Leadership is defined as the process of influencing people to accomplish goals (Blais & Hayes, p.164). However this is a definition that many people have different views on and define it in different ways. To some leadership is nothing more than a position at work or a Im the Boss attitude that goes along with a title of leader. How can one transcend to be something more than just a boss or a leadership position how can one truly have people follow them into war (so to speak) and completely respect their leader. Maybe the great leaders of our time read some books on wisdom and are reading the books that this writer currently is skimming through. Either way a leader in any organization is the heart and soul of that organization or business. Same applies to the hospital setting. The leaders of certain units, floor leaders, directors, charge nurses and floor nurses. All of these positions have a leadership need that depicts the way that hospital is viewed and lead. The topic of leadership in nursing will be evaluated throughout this reading in hopes of helping the reader have a better understanding of why leadership in the professional nurse is so important. Running Head: LEADERSHIP 3
Being a great leader goes beyond the role of directing work flow, giving orders, and having people follow the commands set forth by that leader. A true leader teaches, continues to learn, stands up for their employees, and influences the peers to continue to grow and learn themselves. Nurses may assume leadership roles in their work setting, their profession, and the community, whether or not they have designated positions of management (Blais & Hayes, p. 165). In these roles nurses have the opportunity to influence not only the direct care staff but also influence the patients that the nurses sees on a daily basis. This not only helps the patient but also the community because if that nurse is to truly influence just one patient then think of the butterfly effect it can have on the family of that patient, then the friends then the community. The nurse is a leadership position that not only influences, but teaches, learns, and help others grow. Nurses hold many unclassified leadership positions such as advocating for improvements to technology at the hospital, policies, improvement in the care of the clients, and improvement in the work environment. These are all great areas that showcase the power and influence as a leadership in professional nursing. Current options related to the leadership of nursing are the focus on styles of leaders. Leaders are not all created equal, some leaders are complete authoritarian while others may be more laissez-faire, whatever the case, leaders have options on how they choose to lead. The most popular styles of leadership today are the charismatic leader, authoritarian leader, democratic leader, and the non-directional/laissez faire leader. Each leader holds a different style of leadership and pending on the group they are leading may be very effective as a leader. Now given the fact picking a certain leadership style requires the leader to analyze the group that they will lead. For instance a laissez faire leader may not be a great style of leadership for a pre- school group; however it would be effective in working with a small group all working towards Running Head: LEADERSHIP 4
the same goal with the same idea of how that goal will look when complete. Besides just the style of leadership there also comes characteristics that make a true leader stand out in a crowd, those characteristics are empowerment, intuition, self-understanding, vision, and values congruence. In the next body of text the reader will gain more insight into the styles and characteristic of leadership. A charismatic leader is defined in text as leadership based on personal characteristics and beliefs (Blais & Hayes, p. 166). The enthusiasm that is created in the environment of this style of leader is an awe-moving movement. The group is likely to face adversity but as a unit comes through the adversity due to the amount of faith in their leader. This style of leader is a style that many nurses desire. Nurses desire for a charismatic leader one that will get involved emotionally and personally to know that the goals of the unit and person are met. Authoritarian is another self explanatory style of leadership. This role of a leader is always in charge and in a way the phrase my-way-or-the-highway is appropriate here. However this role of leader is very effective in emergency situations, such as a car crash, acute myocardial infarction episode, stroke etc. these are time in which this style of leader is much needed and desired. Democratic leaders are the leaders that actively work with the group toward achieving the same goals. They are very invested in the nature of the work and work hands on with the group as a team. Lastly the laissez faire leader is a leader but does not act like one till its time for a decision to be made. This style of leader is very hands off and allows the direction of the group to go where the group may want to take it, only to be appointed at times for minimal direction. All of these leaders have qualities that make them stand out for being leaders. The characteristics listed above are also characteristics that many nurses hold and nurture to the patients. Empowerment is a characteristics of a leader who gives the group a sense of achievement and gives corrective and Running Head: LEADERSHIP 5
positive feedback for jobs well done and uses opportunities for growth in their teaching. Vision is another great leadership characteristic that keeps the group on track and working towards the ultimate goal. All of these leadership styles and characteristics have a place in the world of nursing. Some better than others, one way of viewing which may be the best style for a group is to the view them in a pay off matrix or a view of pros/cons. Pros of the current options of leadership style range with the group of nurses that the leader may work with and what unit the leader may work. In the emergency department a laissez faire leader would likely be chewed up and spit out. Many of the cases that come into an emergency department are situations that require a tight hand on the situation and are able to make quick decision as well as give clear orders. Authoritarian would be a great style of leadership in this setting. Enthusiastic and democratic leaders are leadership styles could flourish in almost in setting for nursing. As nurses work as charge nurses and clinical specialist the style of leaders they posses then transcend the style of leader that they will choose in larger positions. Many times these roles such as the democratic and enthusiastic leaders are pros for the other nurses on their unit due to the feeling of help, empowerment, and vision that they receive from this style of nursing. Cons of leadership styles are vast and vague but require and are only cons when the style of leadership does not match the style of work. One thing that makes a leader so effective is choosing the style of leadership that may be appropriate for the style of nurses or unit of nurses that you will be leading. As stated earlier a laissez faire leader in the emergency department will likely not have many good reviews at the end of the year where as the authoritarian would excel. Many times the cons of leadership style does not come from that style of leadership it comes from the wrong choice of style in that setting. A true leader in the sense does not just pick a role Running Head: LEADERSHIP 6
or style of nursing out of a hat, rather determines the role of leader after closely evaluating the role based on the unit and its vision of needs. Leadership is a word that for many nurses will strike fear or joy into their hearts. The word leadership alone is a word that makes many people immediately think of their boss and they either dont mind thinking of their boss or they just now are having a bad day. The role of leader is more than being just a boss or a position. However being a leader is not all sunshine and rainbows. In todays economy and the ever changing infrastructure of healthcare system nurses and nursing leaders face challenges that bring forth a slew of societal issues and problems. Current leadership challenges for nurses in the U.S. range from limited access to healthcare services, especially for the poor; limited resources for providing care; and the need for providing care for high numbers of uninsured or underinsured individuals or families (Blais & Hayes, p.165). These concerns and issues that are raised with many nurse leaders are ones that unfortunately placed daily. In order to keep up with the demands of society and the societal issues nurse managers and administration are tasked with the role of keeping and maintaining professional nurses on staff. It is estimated that in 2020 the baby boomer generation will retire and leave a significant gap in the workforce, one of which is nursing. There will be an estimated nursing shortage reaching into the hundreds of thousands of needed nurses in this time. One of the challenges that is faced with the upcoming shortage is for strategic planning by the nursing leaders to make their hospital a desired place of employment. These challenges provide opportunities to develop innovative approaches to nursing care delivery and to redefine the roles of professional nurses (Blais & Hayes, p.165). With these new innovations and changes that will be made by the Running Head: LEADERSHIP 7
nursing leaders the recruitment of new nurses into the field of nursing will be even greater than just staying stagnant as a hospital. So with these shortages comes industry shaking changes. As we can see in the above text the promotion of change in the area of nursing leadership is looming. The need for more nurses requires for better perks in the hospitals to get the better nurses to work those respective hospitals. Many of things that new recruits look for such as this writer include nurse to patient ratio, electronic and technological savvy staff and equipment, opportunities for growth, education, and of course competitive pay. With these new changes in site for the healthcare industry and nurses the leaders of this new change will require heavy promotion. Promotion of these new standards will ultimately be the leaders responsibility in the enactment phase of these new programs. The leaders will oversee these new programs that will be the key factor in hiring the best nurses for that hospital. And as a nurse we all know the hospital is as only good as its nurses and their leaders. So its a great time for promotion of not only great leaders in a hospital but also great nurses. To revisit an earlier point indicating that a great leader can do two things: give empowerment to the employees and vision. The leader needs to promote these two things from within the hospital and have it reach outside the hospital with the ability to truly influence that spirit of an employee/nurse. The leader is also at a pivotal role in promoting positive attitude and culture within the hospital as well. The leader of the floor or unit needs to harbor positive attitude and self esteem of the nurses working on those respective floors, because the attitude that is on the unit and the nurses carry are the same attitude the patient get treated with while being treated for their medical condition. The healthcare system is very much a business that requires much needed improvement in overall patient satisfaction that first starts with the overall attitude of the nurse that is being treated. Running Head: LEADERSHIP 8
Interdisciplinary leadership roles are great topics to cover when discussing the role of a nurse leader and the aspects that go into a professional role. As a leader in an interdisciplinary role the main focus is the team and steady promotion of team work and working towards that common goal. The team, which is the core of interdisciplinary practice, is characterized by mutual respect among disciplines and stakeholders, a sharing of leadership, investment in the team process, and acceptance of responsibility and accountability for outcomes (Morgan & Atwater, 2005). When the leader is directing a team of nurses with the same goals and synergy and the team has high self esteem that team will be the team that is radiant and attracts people. Why give false promotions of gimmes to get nurses at hospital, instead give them a feeling of I want to be a part of that team and you will understand the true desire of wanting to be the best nurse. These leaders that encapsulate these true interdisciplinary roles are the ones that excel. The intra-disciplinary role varies slightly in that this role is more affected by the nurses. The roles of the nurses play a big part in the intra-disciplinary role of the leader. This role is different in its movements within the hospital. Many hospitals have floors that work closely together such as the ICU and the ICU step down unit. Many times the manager of the ICU is also the step down manager. This is a positive in the fact that it allows for charting of continuity of care. This role also differs from interdisciplinary roles in the fact that it deals mainly with the nurses of a certain floor and focus on the task that floor specializes in and would not be appropriate for mass leadership style. Leadership affects all parts of any organization, business, hospital and even personal life. There are leaders that affect us all in many different ways. They can get the most out of their employees or they can gain nothing and constantly pursue interviews because of the leadership style not correlating with the employees desired level of leadership need. Leaders become great, Running Head: LEADERSHIP 9
not because of their power, but their ability to empower others (Maxwell, p.9). By doing this in their employees not only do leaders like this become better leaders, but they also improve relationships, increase productivity, and have invested employees. Leadership is a key role in the production of nurses and the overall satisfaction that makes the nurse that special nurse. If a nurse is not motivated, passionate, and does not feel respected in their role then the likelihood of that nurse giving excellent customer care is not be present. The empowered nurse is more likely to want to improve the satisfaction of the nurse, willing to work the extra shifts, continue education and invest into their floor or even hospital. This is the nurse that every director/leader wishes to hire but does not always get due to the lack of leadership to keep this fire alive. Hospitals are now more than ever a business and with any business you want repeat customers. Repeat customers are what keep your business booming and alive. If you go to a restaurant or a favorite clothing store and people dont greet you with warm smiles and chipper greetings, or they fail to see if you need assistance or would like an extra hand or even if they can get you something more than the likelihood of you coming back is very slim. Same applies to the patients that enter that respective hospital they choose when going to be treated for an illness that puts them in a very vulnerable state. These patients we treat are not healthy, they dont feel good, they dont look good, they come to the hospital for treatment of an illness not to buy food or clothes, but for medicine and professional help that nurses provide. If this patient arrives and is not greeted with these positive characteristics listed above then already they are even more on edge than before entering. One poll shows that the 2 most hated places to attend are the dentist and doctors office/hospital. How can we change this attitude? By changing the character in the hospital. How do we change the character in the hospital? By incorporating Running Head: LEADERSHIP 10
positive empowering leadership that will motivate our nurses to be more than just floor nurses but to be leaders of their patients. Are we as nurses at that point yet in our professional world? I do believe we are making strides to be there, Blais and Hayes said it best effective leadership is a learned process involving understanding of the needs and goals that motivate others and interpersonal skills to influence others (Blais & Hayes, p.181). As our education on the new trends of healthcare continue to grow and a new wave of younger nurses and more educated experience nurses continue to thrive and work together this writer does believe that, yes, this is close.
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References Blais, K. K., Hayes, J. S. (2010). Professional Nursing Practice: Concepts and Perspectives (6th Ed.) Upper Saddle River, NJ. Pearson Maxwell, J. (2011). The 5 Levels of Leadership: Proven Steps to Maximize Your Potential. New York, NY. Hachette. MCH Leadership Competencies. Retrieved April 26, 2013. http://leadership.mchtraining.net/?page_id=132