BODY SPEAKS

Notes :
Body language non-verbal communication reveals uns!o"en
intention or #eeling t$roug$ !$ysical be$aviour
%&' o# $uman communication ( tone #acial e)!ressions !itc$
!osture gestures*
+m!ortance - avoid un!leasant e)!erience #or message encoders
- Avoid con,icts
- -anners
- .sed by detectives in identi#ying criminals
E)am!les: Nail biting (nervous* cross arm (de#ensive* loo"ing at /atc$
#re0uently (bored*