4.4.1 It is the policy to review the customer requests, the tenders and contracts are adequately defned, documented and understood including method of use, capacity and resources required, method of testing selected to meet his requirements. undertakes testing activity within its scope and testing is based on standard methods only. It does not use non-standard methods or laboratory generated methods. does not subcontract its activities. ensures the following before accepting any work for testing. a !he requirement of testing is adequately defned, documented and understood. b !he laboratory has the capability and resources to meet the requirements. c !he appropriate testing method is selected and capable of meeting the customer requirement. 4.4." maintains the record of reviews in the form of acknowledgement. 4.4.# $eview of subcontracting is not applicable to. 4.4.4 %ustomers are informed of any deviation in the contracts. 4.4.& If, at any time the accepted work requires any amendments, then same is intimated to customer and his concurrence is taken before starting the work. Reference: