Of (To study on penetration & marketing mix of tata docomo) AT
Submitted in partial fulfillment of the requirements for the award of degree Of Bachelor of Business Administration (BBA)
(SESSION 2014-2015)
Submitted To:- Submitted By:- (KURUSHETRA UNIVERSITY, KURUSHETRA) NAME:- SUSHANK CLASS:- BBA(3YEAR) COLLEGE ROLLNO:- 7414 UNIVERSITY ROLL NO:- I.B(PG)COLLEGE,PANIPAT ( AFFILIATED TO KURUKSHETRA UNIVERSITY, KURUKSHETRA)
Acknowledgement
Project work is never the work of an individual. It is more a combination of views, ideas suggestions, contribution and work involving many individuals.
I wish to express my profound gratitude to Mr. Umang kapoor for giving me an opportunity to be a part of their esteem organization and enhance my knowledge by granting permission to do my summer training project under their guidance. I would also like to express my heartfelt thanks to Mr. Sunit Sharma for the cooperation and intellectual counsel he gave me throughout the work on this project. He remained a continuous source of information and motivation for me. I am grateful to Miss. Nisha Gupta my guide, for his invaluable guidance and cooperation during the course of the project. She provided me with his assistance and support whenever needed that has been instrumental in completion of this project. Last but not the least; I owe my overwhelming gratitude to all the people who have directly or indirectly contributed to the completion of the project and whose ideas and practice I adopted in the project
Sushank Vats
DECLARATION I, SUSHANK VATS, STUDENT OF BBA 5 TH SEMESTER, STUDYING AT I .B COLLEGE OF PANI PAT HREBY DECLARE THAT THE SUMMER TRAINING REPORT ON TO STUDY ON PENETRATION & MARKETING MIX OF TATA DOCOMOSUBMI TTED TO KURUKSHETRA UNI VERSI TY, KURUKSHETRA I N PARTI AL FULFI LLMENT OF DEGREE OF BACHELOR OF BUSI NESS ADMI NI STRATI ON I S THE ORI GI NAL WORK CONDUCTED BY ME. All the information and data in my project are authentic to the best of my knowledge and taken from reliable source. THIS SUMMER TRAINING REPORT IS NOT BEING SUBMITTED TO ANY OTHER UNIVERSITY FOR AWARD OF ANY OTHER DEGREE, DIPLOMA AND FELLOWSHIP.
PRINCIPAL SIGNATURE SUSHANK VATS
PREFACE Share trading in India is undergoing a transition and consolidation phase witnessed never before. The competition is likely to become so severe after the entry of many players, retaining a customer is most difficult practice for any service provider. Though India has a very big untapped market but the players will not flourish unless they change the way the customers are being served. Given the awareness level of today customers every player has to treat with care and make the customer feel that he is the king. Number of Online Share trader in India has crossed the line. More and more customers are coming under this umbrella and many of the existing one are changing pavilion. So customer retention and satisfaction is now more important as it was never before. Players keep coming with new schemes in order to attract new customers and retain the existing one. This is being supplemented with increased advertising and brand building efforts. Success of any organization depends upon its being proactive. An often quoted marketing adage is to manage a business well is to manage its future and to manage its future is to manage information. To give the student of management a feel of real world situation they are being sent to any organization where they work on a prescribed problem or a topic and come out with various conclusions and suggestions. I am very lucky as I got an opportunity to work with Sharekhan., which is showing phenomenal growth and success in the Securities. This project is an effort to do a depth study and analysis of various known commodities which could help me in my whole career life.