RAIL BOOKING!

NOW J UST A 2 STEP PROCESS

Registered IRCTC users can now Book railway tickets by just sending two simple SMSs.

Pre-requisites to book a ticket through SMS on 139
User should be registered on IRCTCs website (www.irctc.co.in)
User should have MMID & OTP (One Time Password) for IMPS Transaction
Same Mobile Number should be registered with Bank & IRCTC

STEP 1: Send below SMS with Journey & Passenger information to 139:








If the format sent is valid, you would receive a response message from 139. The message
would carry the following information -

Transaction ID
Ticket Amount
IRCTC Service Charge
Total Amount payable
Seat Availability

For example:






STEP 2: For Payment, Send SMS with below syntax to 139











Following message will be received from 139 on successful booking of the ticket -

BOOK <TrainNo> <FromCity> <ToCity> <TravelDate(DDMM)> <Class> <Passenger1-
Name> <Age> <Gender> <Passenger2-Name> <Age> <Gender> (upto 6 passengers)

For example:
BOOK 12420 NDLS GZB 2606 2S Rakesh 55 M Sarita 53 F
Trans Id: 340045667 Ticket Amount: 120 IRCTC SC: 11.24 Total Amount: 131.24 Seat:
AVAILABLE-0095. For Payment SMS PAY <34004567> IMPS <MMID> <OTP> IRCTCUserID to
139 to book ticket.
PAY <Transaction ID as received> IMPS <MMID as received from bank> <OTP as
received from bank for this transaction> <IRCTCUserID>

For Example:
PAY 340045667 IMPS 98453672 453289 Rakesh








PLEASE NOTE: MMID generation is a single click process available with more than 26 Indian
Banks covering over 90% of the total banking subscriber base.
The banks for the same are listed at http://www.npci.org.in/bankmember.aspx
OTP is a One Time Password generated and provided by your respective bank.

CANCELLATION PROCESS:

Registered IRCTC users can now cancel the railway tickets booked by them through SMS
earlier by a simple two step process.

CASE 1: The Entire ticket needs to be cancelled:

STEP 1: An SMS to be sent to 139 from your registered mobile to request for cancellation of
the ticket. SMS format as follow:







After submission of the above SMS, a message would be received from 139. The text of the
same is mentioned below.






STEP 2: After receipt of the above message, the user needs to confirm the cancellation by
sending an SMS as YES to 139.

After submission of the above SMS, a message would be received from 139. The text of the
same is mentioned below.





CASE 2: The ticket needs to be partially cancelled.

Your ticket booked successfully. PNR is: 2345678901 Ticket No: :0672261674 Booking
Status: Rakesh CONFIRM C1 76 WS Sarita CONFIRM C1 77 Ticket Amt: 120.0 SC: 11.24
Src: New Delhi Dst: Ghaziabad Date of Journey: 26/06/2013 Sch Dep 12:30 hrs

CAN <10 Digit PNR> <IRCTC UserID>

For Example:
CAN 2345678901 Rakesh
We have received your request to cancel PNR Number 2345678901. Please confirm the
cancellation by sending YES to 139 or for any change in cancellation data, send a fresh
request.
Your ticket for passenger <Passenger1 Name> <Passenger2 Name> with PNR Number:
2345678901 is cancelled. Amount: 60 will be refunded in your account.


STEP 1: An SMS to be sent to 139 from your registered mobile to request for initiating a
partial cancellation of the ticket so booked by you earlier. Format of the SMS:







After submission of the above SMS, a message would be received from 139. The text of the
same is mentioned below.






STEP 2: After receipt of the above message, the user needs to confirm the cancellation by
sending SMS as YES to 139.
After submission of the above SMS, a message would be received from 139. The text of the
same is mentioned below:





NOTE:

1. Booking with Quota including (Tatkal) and Concessions are not available as of now.
2. Payment for the bookings can only be made through IMPS.













24X7 Helpline Numbers

Voice 139
SMS TKT to 139
E-mail: smsticket139@bharatbpo.in
CAN <10 Digit PNR> <IRCTCUserID> <Passenger Number>

For Example:
CAN 2345678901 Rakesh 12(Upto 6)
We have received your request for cancellation of tickets for <Pessanger1 Name>,
<Pessanger2 Name> for PNR Number 2345678901. Please confirm the cancellation by
sending YES to 139 or for any change in cancellation data, send a fresh request.
Your ticket for passenger <Passenger1 Name> <Passenger2 Name> with PNR Number:
2345678901 is cancelled. Amount: 60 will be refunded in your account.