Seeking challenging opportunities in Maintenance Operations, Project Execution; in the
Networking & Server side areas. Professional Profile Having 24 month experience in Technical Support. Completed RHCSA & RHCE modules fromNetworks Nuts. Completed CCNA course from reputed corporate trainers of Networks Nuts. Certificates Certificate No. 120-067-996 (EX 200 &EX300) RHCSA (EX200) : RED HAT CERTIFIED SYSTEM ADMINISTRATOR RHCE (EX300) : RED HAT CERTIFIED ENGINEER Key Performance Areas Understand and use essential tools for handling files, directories, command-line environments, and documentation. Operate running systems, including booting into different run levels, identifying processes, starting and stopping virtual machines, and controlling services. Configure local storage using partitions and logical volumes. Create and configure file systems and file system attributes, such as permissions, encryption, access control lists, and network file systems. Deploy, configure, and maintain systems, including software installation, update, and core services. Manage users and groups, including use of a centralized directory for authentication. Manage security, including basic firewall and SELinux configuration. Experience configuring, monitoring, upgrading and maintaining systems hardware, software and related infrastructure. Setting kernel runtime parameters Building simple RPMs Configuring an ISCSI initiator Configuring system logging, including remote logging Configuring a system to provide networking services, including HTTP/HTTPS, FTP, NFS, SMB, SMTP, SSH, and NTP. Knowledge of TCP/IP, UDP, OSI, VLAN. Routing Protocols RIP, IGRP, EIGRP & OSPF. Configuration & Troubleshooting of Cisco Routers 1700, 1800, 2500, 2600 series. Basic Configuration & Troubleshooting of Cisco 2950, 2960 Configuring and Managing Cisco Routers and Switches. Implementing IP routing Static and Dynamic Routing. Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues. Good hand on experience on Red Hat Linux Enterprise 6, Centos 6. Good hand on experience in Windows (NT , 98 , XP , WIN VISTA , WIN 7 ) Good hand on expertise in Hardware & Networking. Networking & Services Web servers: Apache Tomcat Proxy servers: Squid FTP servers: ftpd, ftp DNS: bind Firewall configuration: connection tracking: iptables Mail SMTP: Send mail, Postfix POP3/IMA Security: SSH, SSL, TCP Wrappers, Batch OS installation, automation: Jumpstart / Kick Start. DHCP, LDAP. Network data backups: NFS, Samba. Monitoring and alerting: Nagios.. SQL: MySQL, Postgres. Organizational Experience July 2010 to Dec 2010 : HCL INFOSYSTEMLtd Technical Support engineer Jan 2011 to Mar 2012 : Niscom Tele Infra Pvt.Ltd Project Engineer Dec 2012 to Till now : Inventum Technologies L1 Support Engineer JULY 2010 to DEC. 2010 : HCL INFOSYSTEM. NOIDA Project Worked on : Oriental Insurance Ltd., JK Organization Ltd. Designation : Techinical Support engineer Work profile Computer assembling & maintenance. Trouble shooting h/w & s/w problems. Installing & configuring the peripherals, components & drivers. Installing s/w & application to user standards. Knowledge on motherboards. Familiar with hardware tools like servers, printers, networking & telecommunication devices. Excellent troubleshooting skills in complex s/w & h/w problems. Troubleshooting of personal computers. Online support to customer concerning their computer problems. Configuring & troubleshooting Microsoft outlook & outlook express. JAN 2011 to MAR. 2012 : NISCOM TELE INFRA PVT.LTD. LUCKNOW 1. Project Worked on : MTS (HUAWEI VENDOR) Designation : PROJECT ENGINEER 2. Project Worked on : BSNL (ZTE VENDOR) Designation : PROJECT ENGINEER 3. Project Working on : Reliance (Huawei ) Designation : BTS/MW Coordinator & project engineer 4. Project Worked on : Videocon (Huawei vendor) Designation : Project coordinator & project engineer 5. Project Working on : VIOM(Vendor connectm) Designation : Circle Lead 6. Project Worked on : IDEA (Customer NOKIA) Designation : Project Engineer 7. Project Worked on : Uninor (Customer Alcatel Lucent & Ericsson ) Designation : Project Engineer Dec 2012 to Till Now : Inventum Technologies 1) Handle issue relate to Networking: a)Network Flooding ,Tracert , Arp , DHCP ,DNS ,NAT ,SNAT ,Port Map. 2) Handling issue related to servers. a) Radius not responding. b) Server not redirecting pages. 3) Troubleshoot over live servers. 4) Troubleshoot by taking server through SSH. 5) Handle issue related to slow internet speed. 6) Take issue over chat, Skype and email. 7) Handle escalations from client end and give resolution within a SLA. 8) Creating Tickets in CRMand assigning them to customers and escalating issues if required. 9) Linux Server Monitoring and Management. 10) Monitoring of Network through Nagios and provide internet access to end-user using Inventum routers. 11) Managing Daily backup of Linux server using Shell Script. 12) Maintaining track of daily URL logs. 13) Handle issue related to Load Balancing. 14) Fetching data from Mysql 15) Providing Training to clients over the Product(Servers) 16) Experience in SVN Academics B.Tech in Computer Science . : Sanjay Institute of Engineering and Management, Mathura (UPTU - 2010) With 72% Marks. Class XII : Sumeet Rahul Goel Memorial School Agra (2006). Class X : S.T .Francis Sr. Sec. School Agra (2004) . Achievements Crack the RHCE Exam & RHCSA Exam. Got the Huawei Quality Audit certification for passing the quality process in 2011. Got Ethical Hacking Certificate from IIT GHUWATI. 2010 Presented a paper on An Overview on Hacking on 2007 and won a 2 nd place Conducted in a sachedeva institute of engineering and management. Personal Details Name : Ankit Baijal Fathers Name : Rakesh Baijal Date of birth : 1-1-1987 Language Known : English & Hindi Nationality : Indian Marital Status : UNMARRIED I hope my resume will suit your needs, if I am given a chance to serve for your organization, I will do my duties to the entire satisfaction of my superiors at all times. Place : NOIDA Ankit Baijal