SAMUEL PRINCE.

D
IT EXECTIVE

OBJECTIVE EXPERIENCE
NETWORK SUPPORT ENGINEER Oct 2018– Mar 2020
D’ VOIS COMMUCICATION PVT LTD| Bangalore
To attain a suitable
 First-level support for Customer issues.
opportunity that promises a
 Troubleshooting and providing the solution.
creative career in a  Wireless Network Installation (Wi-Fi), (Hotspot)
progressive environment and  Installing Wi-Fi Hotspot
enhance my knowledge and
skills in the state of new
technology and be a part of a JR IT ENGINEER Sep 2021– Aug 2022
team that excels in word I-Bus Technologies| Bangalore
towards the growth of an  Install new/rebuild existing servers and configure
organization. hardware, peripherals, services, settings, directories,
storage, etc. in accordance with standards and
project/operational requirements.
HOBBIES
 Maintaining Wi-Fine works both admin Intranet and Wi-Fi
Football broadband
Cricket  Set up and Maintain printers, PCs, and laptops.
Bike Ride  Handling service requests which are raised by internal
users.
 Network cabling and troubleshooting all networks.

IT EXECUTIVE: Aug 2022 –Till Now - Tamara Leisure Experiences |

Bangalore

 Proficient in handling escalated calls and providing

Technical Support.
 Systems Policy implementation such as USB drive access etc.
 Troubleshooting OS-related issues, Installing, and
updating packages in Red Hat Linux servers using RPMs and
YUM repositories.
 Install and maintain security patches on the operational
and development system, which includes but is not limited
to, Red Hat Linux, Windows 2003/2008, VMWare, and
Apache web services.
 Ticket Handling- It help desk.
 Call center and PMS support.(Convox,WinHms)
 Database restoration.

Princesam94@outlook.com
+91 9442185513
  Perform daily system monitoring, verifying the integrity
and availability of all hardware, server resources, systems,
and key processes.

INTERPERSONAL SKILLS
 Logical and methodical approach for solving problems
 Self-motivated, willing to learn, extremely open to new ideas
and
 suggestions.
 Excellent communicator, Decision maker at critical times
 Team worker and Good leadership owner
 Quick thinker and can handle pressure easily.
 Provide technical support on Desktop facilities.
TECHNICAL COURSE
EDUCATION
 A+, N+ Fundamentals
Boot camp B.E COMPUTER SCIENCE CSI COLLEGE OF ENGINEERING OOTY.
65%
 CCNA Course Training
DIPLOMA• NPA POLYTECHNIC COLLEGE KOTAGIRI.
 Red Hat Course 70%

SSLC• CSI CMM HSS -OOTY

65%

TECHNICAL SKILLS
Web services Apache
Remote VNC, Terminal Service, SSH and Telnet
Administration
Routing RIP, EIGRP, OSPF
Switching VTP, DTP, STP
Systems Server SSH, HTTP, SMTP, POP3, IMAP & Telnet
/Client
Scripting Basic working knowledge of Shell
Scripting
Hardware Skills Assembling, Installing, and
Troubleshooting Desktops, laptops, and
printers.
Traffic Analyze Wireshark
Operating System Red Hat Linux 6 / 7 / 8, Fedora, Ubuntu
Windows Server DNS, DHCP, Active Directory

Princesam94@outlook.com
+91 9442185513
 Bengaluru Yours faithfully
D. Samuel prince

Princesam94@outlook.com
+91 9442185513