Furniture Shop

Mabini Street
Tagum City


08 june 2009

Dear Mr. Kepler:

We have diligently endeavored to persuade you to pay your delinquent balance. We have
suggested several different extensions of the payment period, arrangements for smaller monthly
payments, and lenders who can assist you in your situation. We have entreated you to discuss this
matter with us, at the very least.
We have come to the end of our resources, and we must now seek help from outside our own
company. Therefore, we consulted with our attorney, who advised us that we have several
available options for obtaining the money you owe us.
We are very interested in resolving this issue without going to court. Therefore, we have decided
to extend your credit for 30 days from the date of this letter.

To avoid legal action, we must receive your check for 5,673.98 on or before [Sept. 13, 2009].

Sincerely,

Nancy Goodgal
Office Manager