ABOUT DIALOG TELEKOM PLC.

Dialog Telekom PLC (The Company) is Sri Lankas

flagship telecommunications service provider, which operates Dialog Mobile the
countrys largest mobile network. Dialog is a subsidiary of Axiata Group Berhad (formerly
TM International). Dialog has spearheaded the mobile industry in Sri Lanka since the late
90s, propelling it to a level of technology on par with the developed world. The Company
operates 2.5G, 3G, and 3.5G mobile services, supporting the very latest in multimedia
and mobile internet services as well as international roaming across more than 200
destinations. Dialog Telekom accounts for up to 50% of Sri Lankas mobile subscribers..

DIALOG BROADBAND NETWORKS

Dialog Broadband Networks (Private) Limited (DBN) is a fully owned subsidiary of the
Company, and is a key player in Sri Lankas ICT infrastructure sector, providing
backbone and trans mission infrastructure facilities and data communication services
DBN also operates a fixed wireless telephone service based on CDMA technology. DBN
was also the first service provider in Sri Lanka to introduce high-speed broadband
internet services based on WiMAX technology

INTERNATIONAL SERVICES

In addition to its core business of mobile telephony, the Company operates a wide
portfolio of international telecommunications services, including but not limited to, retail
and wholesale international voice and data services, based on cutting edge International
Gateway infrastructure. Dialog Global, the international arm of Dialog Telekom, provides
state-of-the-art gateway facilities through partnerships with Tier 1 international carriers..

DIALOG TELEVSION

Dialog Television (Private) Limited (Dialog TV), a subsidiary of Dialog Telekom PLC,
operates Dialog Satellite TV, a Direct-to-Home DTH) Satellite TV service. Dialog TV
supports a broad array of international and local television channels



Organizational Structure

Organizational Structure types
Functional structure
Divisional structure
Geographical structure
Horizontal structure
Matrix structure
Modular structure

Structure of Dialog telekom

Its a Hybrid structure which is a combination of Matrix structure and Modular
structure.
Each Strategic Business Unit (SBU) works independently
Each function of every SBU has communication linkages with each
other
Top down as well as Bottom up communication is available
Use worldwide resources and technologies








Organizational Chart





Dialog Telecom PLC
Dialog
Mobile
Dialog
TV
Dialog
Fixed
Line
CEO
Head HR
Head
Marketin
g
Head
Sales
GM
Post paid
Senior Manager
(Western province)
Senior Manager
(Uva province)
Manager
Unit
Manager
Assistant
Manager
Specialist
Senior
Executiv
e
Coordina
tor
Executiv
e Officer
Office
Assistant
Manager
GM
Pre paid
Head IT
Head
Accounts
Head
Administrati
on
Dialog
Broadba
nd
Dialog
Global
Benefits of using an organization chart


Whole structure can be viewed at one glance.
Organizations hierarchy is explained.
Number and types of positions are explained.
Departments and divisions are shown.
Management relationships are identified.
Communication channels are shown.
Management levels are identified.
Spans of controls are given
Weakness of structure can be easily identified


Limitations of organizational chart


If performed manually, org charts will very quickly become out-of-date.
It only shows 'formal relationships.
It shows nothing about the managerial style adopted.
The best structure for one type of business may not be the best for another.






Effectiveness Values of Dialog Telekom PLC