Consumer Awareness

Using
Information Technology
By
Manoj Ovhal
(Pramukh Pracharak)
Grahak Raja Jaga Ho
Telephone Issues

Telephone not working

SMS not working

Road Croing !or "and "ine Connection

#nternet not working

OverBilling

Or any complicated pro$lem which i not

olved $y Cutomer Care
Smart Solution using IT

Call %&% or applica$le Cutomer Care o!

Telephone Service Provider'

(et the Complaint )um$er'

#! you are not ati!ied with the repone o!

the Cutomer Care* Contact the
)odal O!!icer thru an +mail with your com,
plaint num$er'

-ont .orget to (et Read Receipt'

)odal O!!icer will revert to you in

/0 1orking 2our'
ist of !o"al #fficers

#-+3, Sanjay 4ohi

anjay'johi5ideacellular'com

3irTel 6 Shyam Mittal nodal5wet'$harti'com

T3T3, Rameh Reddy

nodalo!!icer'rom5tatatel'co'in

Reliance, Sudha 7utukuru

udha'vutukuru5relianceada'com

BS)", P' 8' -hore pkdhore5$nl'in

BP", M' Sa$ina Chandar

a$ina'chandar5$plmail'com
redreal'mah5hutch'in
$G Cylin"er Issues

-ealer9 Telephone alway $uy

-ealer denie to accept telephone $ooking

-ealer denie to provide home delivery

-ealer denie to give re$ate o! R' 0:, in

cae o! el! pick o! re!illed (a Cylinder'

-ealer denie to tran!er the (a Cylinder'

Smart Solutions using IT

Book the (a Cylinder uing !ollowing tele,

phone num$er OR ;R"

2P, %<%=
http>::www'hindutanpetroleum'com

Bharat, %<%&
http>::www'e$haratga'com
%mail I&s ' UR of $G Customer
Ser(ice Cell

2P, hpclpun5vnl'net*
harad5hpcl'co'in

Bharat,
http>::www'e$haratga'com:e$ga:page:general?!eed$ack'jp
)anking Relate" Issues

.ale commitment !rom Sale 3gent o!

Bank:Credit Card Companie'

2igh interet rate !or "oan'

;n,neceory deduction o! money !rom

Saving 3ccount'

Receiving Phone Call even a!ter regiter,

ing with )o Call Regitry'

Mental 2arament !or Recovery o! "oan

3mount'
Smart Solutions Using IT

1rite to Bank !or your pro$lem'

#! you couldn@t get ati!actory olution

approach the concerned ()odal O!!icer)
Banking Om$udman* a Auai 4udicial
3uthority* !or redreal o! your grievance
through conciliation or mediation'

3llaha$ad Bank, Shri S Raychaudhuri

gmcprmd5allaha$ad$ank'co'in

3ndhra Bank, Shri 3" )agewara

Raogmalnrao5andhra$ank'co'in

3B) 3mro Bank )7, 3 -hananjaya

a'dhananjaya5in'a$namro'co

Bank o! Baroda, Shri MB Samant

gm'op'ho5$anko!$aroda'com

Bank o! #ndia, Shri S 2ariharan

gmop5$anko!india'co'in
ist of )anking !o"al #fficers

Bank o! Maharahtra, Shri M) Tapikar

$omcomkt5maha$ank'com

Canara Bank, Shri - Rodrigue

denirodrigue5can$ank'co'in

Central Bank o! #ndia, Shri SS Sureh

gmcad5central$ank'co'in

Citi Bank )3, Shri 8 Santhanam

k'anthanam5citigroup'com

Corporation Bank, T M "akhmikanthan

lakhmikanth5corp$ank'co'in

-ena Bank , Shri 3run Singh Barhat

aruningh5dena$ank'co'in
ist of )anking !o"al #fficers

The .ederal Bank "td, Shri 3 Mathew

a$rahammathew5!ederal$ank'co'in

2-.C Bank "td, M' "opa Ruparel

lopa'ruparel5hd!c$ank'com

2SBC, M' Rajani Ramakrihnan

rajaniramakrihan5h$c'co'in

#C#C# Bank "td, M' Satinder 8aur

Satinder'kaur5icici$ank'com

#-B# "td, M 8iran Balwani

kiran$alwani5id$i'com

#ndian Bank, Shri 7 Srinivaan B

rinivaan5indian,$ank'com

ist of )anking !o"al #fficers

#ndian Overea Bank, 87 8rihnamurthy

kvk5jo$net'co'in

#)( 7yya Bank "td, Shri Soundarrajan

ccu5ingvyya$ank'com

Oriental Bank o! Commerce, CM 8hurana

inp5o$c'co'in

Punja$ )ational Bank, Shri 7ed 7ya

inpctrl5$ol'net'in

State Bank o! #ndia, Shri 8arthikeyan )air

-gm'cutomer5$i'co'in

Standard Chartered Bank, 7ika 3gnihotri

7ika'agnihotri5in'tandardchartered'com

Syndicate Bank, Shri -inakar Rao

drao5yndicate$ank'net
ist of )anking !o"al #fficers

;CO Bank, Shri CR (hoh

2opdev'Calcutta5uco$ank'co'in

;nion Bank o! #ndia, Shri B" 4averi

javeri5union$anko!india'com

;nited Bank O! #ndia, Shri Mrinal Bahya

2opdev'Calcutta5uco$ank'co'in

7ijaya Bank, Shri 2R 2egde

hrathnakarhegde5vijaya$ank'co'in

;T# Bank, Pradeepto Bhattacharyya B

Pradeepto'Bhattacharya5uti$ank'co'in
ist of )anking !o"al #fficers
$roperty Car"* +,-. e/tracts

1hile purchaing any land or !lat !irt check

the <:%& eCtract o! the land'

<:%& eCtract are availa$le with Talathi o!

the 7illage

<:%& eCtract availa$le online at

http>::maha$hulekh'mum$ai'nic'in>0D0D
$0C,$C0C Issues

Eou can give any type o! complaint related

to Muncipal Corporation at !ollowing ;R"

PMC, http>::www'egovpmc'com: ,
Complaint Regitration

PCMC, http>::www'pcmcindia'gov'in: ,
Online Service 6 Regiter Complaint

Eour complaint will $e addreed $y the

O!!icer ranked a 3itant Commiioner'
Thank 1ou

.or .urther Fuerie G .ree (uidance 7iit

http>::www'grahakraja'org

+mail manoj5grahakraja'org