TONIA NIELSEN

1308 E. Regent St. Washington, UT 84780 Cell !43"# $$%&$0""

tonia_nielsen@hotmail.com
O'(ECTI)E
Seeking a position as an RN which will require me to make the most of
my practical experience while providing excellent health care to patients.
E*UCATION
Asso+iate *eg,ee in N-,sing !A*N#
Dixie State niversity
!ending Decem"er #$%&

'a+helo, o. S+ien+e in Cons-/e, St-0ies an0 1a/il2 E+ono/i+s
niversity of tah
'une %(()
E34LO53ENT
O6+e 3anage,, 3a2 $00"&C-,,ent
Utah State 'ail En.o,+e/ent Agen+2, St. 7eo,ge, Utah
*andle +nancial functions "y recording payments, making deposits,
paying "ills, send out invoices, and collect on outstanding payments.
-rgani.e information in +les and scan documents to hard drive.
C-sto/e, Se,8i+e S9e+ialist, A-g-st $007&(-l2 $008
'l-e C,oss 'l-e Shiel0 o. Utah, Salt La:e Cit2, Utah
!rovide customer service in a call center environment to mem"ers,
providers, other insurance companies, attorneys, agents/"rokers
regarding "ene+ts, claims and eligi"ility.
'ene;t Re9,esentati8e, 3a,+h $00<&(-l2 $007
A*4, In+., West )alle2 Cit2, Utah
!rovide day0to0day support1 handle issues with clients2 human resource
we"sites "y researching and resolving pro"lems.
3eep track of clients2 employee4s life event changes to make sure
insurance information is correct.
Senio, Clai/s Re9,esentati8e, O+to=e, $001&A9,il $00"
1a,/e,s Ins-,an+e Co/9an2, Salt La:e Cit2, Utah

5onduct investigation on assigned cases, con+rm coverage, determine
lia"ility, identify su"rogation rights, esta"lish damages, prepare for
ar"itration, report status, and negotiate settlement.
*andle in6ury claims from start to +nish "y reviewing medical
reports/records, verifying that treatment was necessary for in6uries
sustained and settlement.
CERTI1ICATIONS
5N7 8icense