Melissa A.

Childs

themelissachilds@gmail.com
310.903.0424

PROJECT MANAGEMENT | MARKETING | ACCOUNT MANAGEMENT

Multi-faceted, dynamic project management professional with experience in digital marketing, retail
marketing and brand management. Skilled professional with a demonstrated ability to lead crossfunctional teams and manage client relationships. Versatile strategist who is able to think critically and
work tactically, never losing sight of the big picture. A self-motivated and highly driven individual who is
able to produce high quality work in a fast-paced environment.
CORE COMPETENCIES

Certified Scrum Master

Jira
Asana
Microsoft Project
Confluence
Bamboo
Microsoft Office Suite

Microsoft Visio
Adobe Creative Suite
Content Management
Systems
HTML
XML
UI / UX

Cross-Functional Team
Leadership
Client & Vendor
Management
Global Brands
Process Improvement
Creative Problem Solving

PROFESSIONAL EXPERIENCE
Sony Pictures Interactive Culver City, CA
Digital Project Manager, Client Services
2013 2014
Guided the launch of an international content management system for the Studio and executed more
than 30 digital campaigns for film releases.
Served as Agile Product Owner and interim Scrum Master for development of a global CMS which
included: user stories, product backlog grooming, sprint planning and review, and UAT testing.
Collaborated with in-house production team to create a broad scope of digital campaign components,
ranging from websites to social media efforts.
Increased marketing reach for India by launching the countrys inaugural branded web portal, which
significantly enhanced their capacity to promote tentpole and local titles.
Realized significant cost savings upon implementation of monthly review of domain portfolio that
contained over 17,000 domains and worth over $350K.
Managed one direct report, created comprehensive training documentation that ensured successful
transition.
Sony Pictures Interactive Culver City, CA
Digital Project Coordinator, Client Services
2011 2013
Led marketing efforts for four brands, including daily oversight of their websites. Improved processes
and found efficiencies across the board.
Served as Site Manager for the official website for Sony Pictures, which included curating and
scheduling content, multiple daily updates and global trailer launches for different time zones.
Increased efficiencies and saved time by establishing new update process for 13 international
websites.
Drove CRM strategy and led creative for the launch of Sony Pictures Store, an e-commerce
destination for films available on UltraViolet format.
Developed curriculum on the full scope of Studio processes in collaboration with Account Managers
and Creative and presented to team.
Sony Pictures Home Entertainment - Culver City, CA
Project Coordinator, Retail Operations
2010 2011
Facilitated a multi-department merger by realigning responsibilities, strengthened internal and vendor
communications.
Led a team of 15 analysts to identify and document over 17 business processes for a newly merged
department, which led to efficiencies of time and resources.
Cultivated merchandiser compliance and corrugate placement by creating merchandising vendor
appreciation program.
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Melissa A. Childs

themelissachilds@gmail.com
310.903.0424

Improved department oversight of various account promotions and shipment dates by creating
calendar on Sharepoint.
Managed department overhead and expense budgets for five cost centers, generated monthly
reports for senior management review.

Sony Pictures Home Entertainment - Culver City, CA

Administrative Assistant, Retail Operations
2008 2010
Coordinated support for large department, absorbed reporting from Directors.
Handled administrative and I.T. needs for one Vice President, three Directors and 35 analysts.
Streamlined distribution of information by creating a bi-weekly bulletin, which included all new
release title information, competitive releases and potential drafting opportunities.
Maintained Account Matrix, which included store facings and attributes for 55+ retail accounts across
US, Canada and UK, and distributed company-wide.
Borden Media Consulting Los Angeles, CA
Executive Assistant
2007 2008
Provided support for a boutique firm specializing in executive placement for the entertainment industry.
Designed and developed pitch decks for potential clients, which included major television and cable
networks.
Managed extensive calendar, arranged international travel and agendas for NATPE and MIPCOM.
Freelance Los Angeles, CA
Production Assistant
2004 2007
Coordinated production needs for independent films and television pilots in the greater Los Angeles area.
Served as point person for production crew, studio personnel, media and managers.
Maintained production calendar as well as shooting and location schedules and contact database.
AWARDS
Sony Award for Exceptional Performance 2010, 2011, 2012, 2013, 2014
EDUCATION
Bachelor of Science in Journalism, Ohio University, E.W. Scripps School of Journalism Athens, OH