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Reducing the number of errors for XYZ team to 0.

5%
Reduction of FTEs by 30 by process reengineering in XYZ team
Transitioning support staff into billable slots after 3 months of stabilizing
Ensure that 90% of the jobs do not require reworking for XYZ team
Reduce sloppy errors to 1 per week day
Reduction of IRR across XYZ, ABC
Improvement of average productivity of XYZ
Improve skill index of production staff across the company
Achieve a utilization of 75% across production lines in XYZ
Achieve an overall internal quality target 98% for the client in ABC
Enhanced revenue generating opportunities by proper capacity management
Improve the updating process of the client's databaseAchieve 80% capability amon
g production staff to function at priority level
Increase through-put by removing unitization QC processReducing the timeline of
roll-out of new process

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