SHE LBY LEM MON

14500 Panagra Place | Chantilly, VA 20151 | 540-550-7304 | lemmonsl@dukes.jmu.edu

EDUCATION
James Madison University

08/2011 Present

Major: Hospitality Management

Minor: Business

Current Standing: Senior/ Deans List

EMPLOYMENT HISTORY
AvalonBay Summer Intern

5/19/2014 8/8/2014

Gaithersburg, MD

Greet prospects and take them on tours of apartments and the property
Use MRI and Salesforce to log all information and assist with any resident needs

Routinely send faxes, make copies, answer the phone, make spreadsheets and send emails
Walk vacant apartments and communicate efficiently with maintenance department

Bob Evans Restaurant Server

12/1/2013 5/10/2014
Harrisonburg, VA

Greet guests and take beverage/food orders and deliver in a timely manner

Provide the guests with a pleasant dining experience and quality service

Work in coordination with other servers and departments to ensure customer satisfaction

Efficiently perform assigned tasks and maintain cleaning standard of restaurant

Red Lobster Restaurant Hostess
Harrisonburg, VA

3/12/2013 9/15/2013

Greet guests and quickly escort them to their table

Answer the phone, stock supplies, and clean front of restaurant
Communicate efficiently with guests, servers, and managers
Leave a memorable/pleasant first and last impression on guests

Martins Food Store Front End Supervisor

12/24/2009 1/13/2013

Front Royal, VA

Manage the audit book and deposit money regularly in the safe
Answer phones and communicate efficiently with every department
Resolve and handle any customer concerns, complaints, and questions
Address any associate needs and delegate tasks/responsibilities

SKILLS PROFILE

Excellent knowledge using Microsoft Access/Word/Excel, Sharepoint, MRI, Salesforce and Lotus Notes
Ability to learn quickly and work well as a member of a team
Excellent ability to orally communicate with customers or peers

Able to multi-task efficiently with a strong work ethic

CVENT, TIPS and ServSafe Certified

INVOLVEMENT

Social Chair of Eta Sigma Delta Honor Society

Member of National Society of Minorities in Hospitality
Volunteer work at Our Community Place (Fall 2013)
America Reads tutor at Lacey Spring Elementary School (Spring 2013)