Allyson Markham

180 Albion Village Way, 202, Sandy, Utah 84070 ● (801) 913-4778 ● allyson.markham@gmail.com

Professional Summary
Motivated Hostess/Busser with five years of experience working in customer service. Hard working,
detail oriented, and positive employee eager to work with a company that is improving lives and allows
for professional growth.

Skills
 Good communication and customer  Ability to multi-task while maintaining
service skills. attention to detail.
 Efficient with Microsoft Office and  Capability to work well with others in a
computers. fast-paced environment.
 Strong work ethic and highly motivated.

Work History
Captioning Agent; 11/2018 to Present
CaptionCall – Salt Lake City, Utah
 Receive calls and caption them verbatim using a voice recognition software in real time.
Head Host, Expo/Busser; 10/2013 to Present
Joy Luck Restaurant – Sandy, Utah
 Act as head host; greet customers and direct them to their table or assist with orders, manage
seating fairness, monitor second host in maintaining work flow, and handle second phone.
 Assist the servers in maintaining beverages, clearing dishes, and cashiering.
 Take incoming phone calls, answering questions or taking an order/reservation.
 Adjust credit card receipts for tips and close tickets so amounts match in both systems.
 Act as expo in the kitchen, managing the incoming tickets and getting food out to tables
efficiently as well as direct a second busser in getting necessary items or doing needed tasks.
 Carry large amounts of dishes, varying sized trays of food, and other heavy objects as necessary
for cleaning or restocking.
 Buff and carry large amounts of plates and silverware.
 Clear dishes and clean tables quickly.

Education
High School Diploma: 2015
Copper Hills High School – West Jordan, UT
 Yearbook Staff, Chief Editor
 Officer in ASL Club, Sentinel
General Education Associates Degree in Progress
Salt Lake Community College – Salt Lake City, UT
 Currently Enrolled