Mxolisi Dube

Waiter

0743755756
lawrencedube970@gmail.com

Skills

Guest relations management

Cash handling

Dining area maintenance

Bar terminology

Food and beverage pairings

Bill computation

Accurate money handling

Guest seating arrangements

Guest relations

Food station setup

Upselling techniques

Wine service

To-go order preparation

Order accuracy

Food spoilage prevention

High-volume dining

Compliance standards

Wine knowledge

Banquet coordination

Professional Summary

Motivated Job Title with engaging personality and flexible approach. Upbeat,
friendly and anticipating customer needs to facilitate enjoyable dining
experiences. Focused and reliable Job Title bringing high enthusiasm and extensive
knowledge of food safety practices. Proven history of excellent customer service
and conflict resolution skills. Dedicated to accuracy and streamlining systems for
productive work. Customer-oriented Wait Staff Member with experience in service
industry. Excellent interpersonal communication skills with focus on guest
satisfaction when interacting with patrons. Licensed for preparation and sale of
alcoholic beverages, bar procedures and liquor laws. Organized Job Title with
experience in Type restaurant environments. Effective creator of service structures
with thoughtful organization. Efficient house manager and facilitator of rapid
table turnover, boosting volume and increasing sales opportunities. Enthusiastic
and reliable professional takes pride in providing excellent customer service and
creating memorable dining experiences for restaurant customers. Skilled in
anticipating customer needs, addressing complaints and resolving issues in timely
manner. Maintains focus and positive attitude in stressful situations and high-
volume environments. Hardworking and passionate job seeker with strong
organizational skills eager to secure entry-level Job Title position. Ready to help
team achieve company goals. To seek and maintain full-time position that offers
professional challenges utilizing interpersonal skills, excellent time management
and problem-solving skills. Detail-oriented team player with strong organizational
skills. Ability to handle multiple projects simultaneously with a high degree of
accuracy. Organized and dependable candidate successful at managing multiple
priorities with a positive attitude. Willingness to take on added responsibilities
to meet team goals.

Work History

June 2022 - Current

Hallmark House - Johannesburg, Gauteng
Waiter

Quickly reset and cleaned up tables after customers left to enable speedy
turnaround and guest flow.
Presented menus to patrons promptly after seating and answered questions about menu
items, making recommendations upon request.
Collected payment for food and drinks served, balanced cash receipts and maintained
accurate cash drawer.

Education

January 2002 - November 2006

Mangubeni High School Nyathi
O Level Secondary Education