LANA HMAIDAN

1068 EAST OMAHA AVE. FRESNO, CA 93720 559-312-7722 lanah25@mail.fresnostate.edu

Objectives
Marketing Manager with a creative and adaptable leadership style who cultivates a highly productive and engaging company culture. Budgeting and forecasting expert with vast experience in direct mail campaigns and advertising.

Skills

Bilingual/Bi-literate (Arabic) Web management Account management Social networking design/management Customer relations Microsoft Office Suite expert Proficient in cash management

Work Experience
Phoenician Garden Bar & Grill Fresno, CA June 2007 - Current Manager/ Server
Business activities: Taking responsibility for the business performance of the restaurant. Analyzing and planning restaurant sales levels and profitability. Organizing marketing activities, such as promotional events and discount schemes. Preparing reports at the end of the shift/week, including staff control, food control and sales.

Planning and coordinating menus. Front-of-house: Coordinating the entire operation of the restaurant during scheduled shifts. Managing staff and providing them with feedback. Responding to customer complaints. Ensuring that all employees adhere to the company's uniform standards. Meeting and greeting customers and organizing table reservations. Advising customers on menu and wine choice. Recruiting, training and motivating staff. Organizing and supervising the shifts of kitchen, waiting and cleaning staff.

Education
California State University, Fresno Fresno, CA August 2009- Present Bachelor of Science in Business Administration- Option in Marketing Graduating Spring 2014 Fresno City College Fresno, CA August 2007- May 2009 General Education References Available upon request.

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