PROFILE & CONTACT INFORMATION:

MUHAMMAD MU’AMAR GHADAPI BIN MOHD SATAR

Address:B4-1-8 Forest Green Condominium.
Jalan Sungai Long, Bandar Sungai Long
43000 Kajang, Selangor.
DOB : 26 JUNE 1995
Phone : 013-3818097
Email : panglimahitam3130@gmail.com

OBJECTIVE

Highly energetic and self-motivated as Captain and Outlet Server with 8 years of professional experience in Food &
Beverages Industry as well as Hotel Industry . I intend to build my career under an organization that helps to grow
professional skills and knowledge and would lead me for a better career with every step. Seeking a more challenging role in
a rewarding environment.

EDUCATION
Sijil Pelajaran Malaysia | January 2011- December 2012 |
Sekolah Menengah Agama Al-Falah
● Major: Sastera
● 1B, 3C, 1D, 4E

Penilaian Menengah Rendah | January 2008- December 2010 |

Sekolah Menengah Agama Al-Maidah Addiniah
● 1B, 5C, 3D

SKILLS AND ABILITIES

Language Proficiency and Writing
● Fluent in Malay.
● Average in English.

Computer Skills
● Microsoft Words, Microsoft Excel, Microsoft PowerPoint, Microsoft Office and Open Office .

SKILLS AND ABILITIES

● Self-motivated and highly determined
● Ability to work in a group and adaptability person.
● Willing to go further in-depth training
● Able to multi-task and work under pressure.
EXPERIENCES

Supervisor F&B |Meet and Dine Restaurant| May 2022- Current

● Financial Reporting: Keeping records of sales, expenses, and profits, and providing financial reports to upper
management.
● Staff Management: Supervising and managing restaurant staff, including waitstaff, kitchen staff, and bartenders.
This involves scheduling shifts, conducting training, and ensuring a high level of customer service.
● Inventory Management: Monitoring and controlling inventory levels for food, beverages, and supplies. This
includes ordering stock, conducting regular inventory audits, and minimizing waste.
● Menu Management: Collaborating with the chef and kitchen staff to plan and update the restaurant's menu, food
preparations for events or seasons. considering seasonal ingredients, pricing, and customer preferences
● Customer Relations: Interacting with customers, addressing their needs and concerns, and ensuring a positive
dining experience. Handling customer complaints or special requests.
● Event Management: Supervising and coordinating special events, banquets, or catering services

Outlet Server(Chinese Restaurant) | Pavilion Hotel | February - August 2021

● Complete opening and closing side work as assigned and has all tables set according to standard and requirement.
● Acting as a host/hostess by taking reservations, greeting, seating, thanking guests and presenting menus and
wine lists.
● Make recommendations for bar/food menu development and promotional activities
● Write patrons’ food orders on order slips, memorize orders, or enter orders into computers and transmittal to
kitchen staff.
● Maintain a high standard of hygiene and sanitation in the working area. Hence, service all needs for private
dining room or private function.
● Attend all the training subjects to the service staff and follows all rules and policies of the outlet

Outlet Server(Wine lounge and In Room Dinning) | Banyan Tree Hotel | Sept 2019 – May 2020
● Perform opening and closing procedure and side-work duties according to station rotation assignment and
established checklist.
● Work harmoniously, team work and professionally with co-workers and
supervisors even when working under pressure.
● To work independently in a lead position and provide meal and drink service according to previously set
standards in Afternoon tea.
● Ensure all necessary pre-shift/post-shift side work is completed daily as required with the highest quality
of standards.
● Assist guests in a friendly and professional manner. Maintain cleanliness of work areas throughout the day.

Captain F&B | Hotel Tenera | May 2018 – July 2019

● Monitoring and ensuring F&B service operations are running smoothly.
● Perform buffet set up (if necessary) and breakdown. Assist with orders to go (if necessary). Seat guests a help
with answering phones as business demands. Communicate with support crew and management.
● Maintaining SOP for quality, control cost, inventory,training and handling part-time crew

Waiter & Bartender | Hotel Impiana KLCC | April 2016– April 2018
● Customer-relation skills like being able resolve complaints or providing product guidance in a friendly and
profession manner.
● Besides, gained knowledge of food and beverage industries and did sales.
● Taking customer orders and delivering food and beverages, making menu recommendations, answering
questions and sharing additional information with restaurant patrons.
 REFERENCES

Name: En Mohd Muqsithdhir

Position : F&B Manager
Address: Hotel Tenera ,
Persiaran Kemajuan Seksyen 1,
43650 Bandar Baru Bangi Selangor
Tel: 017-3030700

Name: Ms. Suraya Kaivaruddin

Position: Manager Wine Lounge&Room Dining Wine Sommelier
Address: Banyan Tree Hotel Kuala Lumpur
170, Jalan Bukit Bintang,
55100 Kuala Lumpur, Malaysia
Tel: 014-6304974

Name : En Mohamad Mohtar b Mat

Position : Relative
Address: No 140 Jalan 3, Taman Greenwood,
68100 Batu caves, Selangor
Tel: 019-3586407