Professional Documents
Culture Documents
Clinton, PA 15026
(724) 709-9632
fasone.mn@gmail.com
Mackenzie Fasone
SKILLS
● Order fulfillment ● Customer Service
● Report Preparation ● Training development aptitude
● Stocking and replenishing ● Good listening
● Staff education and training ● Quick learner
● Creative problem solving ● Customer Service
EXPERIENCE
Clean Freaks, Moon Township — Home Cleaner
04/2020 – PRESENT
Dusting, sweeping, washing floors
Cleaning toilets, showers, tubs, and windows (upon request)
Cleaning all bathroom and kitchen surfaces
Making beds and fluffing pillows
● Reconciled cash drawer at the start and end of each shift, accounting for
errors and resolving discrepancies
● Helped customers complete purchases, locate items, and join reward
programs to promote loyalty, satisfaction, and sales numbers
● Checked bills with counterfeit pens and examined coins to spot and refuse
foreign currency
● Consistently met upsell goals by highlighting target merchandise with
strategic promotional approaches
● Counted cash in register drawer to balance register at beginning and end
of shift
● Reviewed and resolved differences between accounting information and cash
drawer
● Arranged paper and electronic payment records to maintain well-organized
file systems and record keeping compliance
● Maintained, organized, and cleaned customer areas by completing daily
recovery checklists
● Operated cash register for cash, check, and credit card transactions with
accuracy
EDUCATION
Community College of Beaver County, Monaca — Associates Degree
2021
Moon Senior Highschool, Coraopolis — Highschool Diploma
2018
SPECIAL SKILLS
Qualified, proficient in handling complex customer issues and promoting
positive experiences. Efficiency-driven and organized with team-oriented
mentality and dedication to customer satisfaction, business goals and customer
service excellence. Skilled in Microsoft office,
Facebook/Instagram/Twitter/Snapchat advertising, coordinating documentation,
multi-tasking, writing reports, and handling issues.