Erica Beharry contact info

·ericarachelb1@gmail.com
·954-706-2589

EXPERIENCE

PANERA BREAD – (Sept. 2020 – Oct. 2020, Lexington, KY)

·Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest
to accurately fulfill orders and answer customer questions.

·Clearly communicated additional meal requirements, allergies, dietary needs and

special requests to kitchen.
·Operated cash register to receive payments and issue change with high degree of
accuracy.
·Reduced work stoppages by keeping counter areas well stocked with drink supplies,
condiments and napkins during non-peak hours.
·Operated the drive thru barista area, maintained soups, and drained and cleaned
coffee urns.
·*had to leave because of personal family reasons*

GALLS, LLC – (Sept. 2019 – Aug. 2020, Lexington, KY)

·Packed merchandise into boxes and containers to ensure safe shipment.

·Marked and labeled containers with accurate shipping information to prevent

delays.
·Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
·Assembled cartons, crates and containers.
·Mentored new employees on daily warehouse procedures and answered task-
related questions for quick job acclimation.
·Inspected outgoing shipments to maintain effective quality assurance standards.
·Reviewed packing slips and other documentation to properly box requested items
for shipment.
·Inspected orders for accuracy by carefully reviewing containers, products,
packaging and labeling.
·Accomplished production goals by working with speed and accuracy.
·Weighed and measured products and materials to check compliance with
specifications and regulations.
·Promoted workplace safety and production efficiency by keeping workspaces
clean, organized and free of hazards.
 ·left because they required mandatory overtime, 60 hours a week, but I was a full
time student and could not take that on

CULVER'S – (Aug. 2018 – Aug. 2019)

·Drove team success by completing assigned task quickly and accurately.

·Entered orders into computer system to send order details to kitchen, mentioning
customers' special requests and food allergies in person.
·Organized and restocked condiments and utensil supplies to support operations and team
productivity.
·Fulfilled additional crew-related duties, including cleaning and restocking the dining room,
and cleaning the restrooms.
·Built brand loyalty and accomplished customer satisfaction by working well with other food
service team members.
·Completed opening, closing and shift change tasks to promote store efficiency.
·Resolved customer concerns and relayed relevant information to supervisor.
·Took orders, prepared foods and processed payments.
·Reviewed contents on food trays to check receiving complete order.
·Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in
accordance with safety standards.
·Kept customer and food preparation areas clean and well-organized for maximum
efficiency.
·Verified orders and bagged items for easy transport.
·Stored food in designated areas following wrapping, dating, food safety and rotation
procedures.
·Received food orders from individuals and explained offerings.
·Utilized approved food recipes and production standards to monitor quality, serving
temperatures and standard portion control.
·Maximized customer satisfaction by quickly addressing and resolving complaints with food
or service.
·Organized food items on serving trays and in carry-out packages.
·Accepted transaction payments, making change for cash payments and processing
credit cards, debit cards and gift cards.

·*left because at the time, I needed more hours and money*

SKILLS
·
·Dining room monitoring

·Payment processing
·Supply restocking
 ·Special dietary requests
·Cleaning and sanitizing abilities
·Data entry
·Shipment processing
·Communications
·Problem resolution
·Organization
·Customer service
·Relationship Building

EDUCATION

·
·Commonwealth Baptist College
3440 Versailles Road
Lexington, KY 40510
(SOME school – studied Secretarial Studies and Office Administration)

·Home schooled
5910 NW 42nd Terrace
Fort Lauderdale, FL 33319
(Graduated in June of 2018 with a GED)

SUMMARY

Well-versed in keeping the counter stocked, surfaces clean, and serving customers their
correct orders. Proficient in using digital order-taking systems, collaborating with the kitchen
on special needs and checking final orders. Dependable Order Taker and team member
with record of responsibility and hardworking approach. Offering proficiency in cash register
operations and customer service.
Ambitious student pursuing an Office Administration degree eager to contribute developed
knowledge in an office, receptionist, or secretary role. Skilled in organization and customer
service. Adaptable and driven with strong work ethic and ability to thrive in team-based or
individually motivated settings.

HOBBIES
I enjoy playing the piano, painting, and researching in my free time