Erica Prybylski-Vilbrunt

Regina, SK
ericaprybylski3_3td@indeedemail.com
+1 306 801 9342

Work Experience

Sales Associate
Urban Outfitters Inc. - Calgary, AB
February 2020 to August 2022
• Serves customers by helping them select products.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Directs customers by escorting them to racks and counters.
• Provides outstanding customer service.
• Documents sales by creating or updating customer profile records.
• Manages financial transactions.
• Processes payments by totaling purchases, processing checks, cash, and store or other credit and
debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of
potential interest.

Catering Lead
ROGER'S PLACE - Edmonton, AB
November 2018 to January 2020
• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and
complete
disciplinary write-ups.
• Forecast staff, equipment, and supply requirements based on a master menu.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Specify food portions and courses, production and time sequences, and workstation and equipment
arrangements.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Perform personnel actions, such as, providing employee orientation and training,
and conducting supervisory activities, such as creating work schedules or organizing employee
time sheets.
• Recommend measures for improving work procedures and worker performance to increase service
quality and enhance job safety.

Server
641 GRILL - Craven, SK
December 2015 to September 2018
• Check with customers to ensure that they are enjoying their meals and take action to correct any
problems.
• Collect payments from customers.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take orders from patrons for food or beverages.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption
of alcoholic
beverages.
• Present menus to patrons and answer questions about menu items, making recommendations upon
request.
• Clean tables or counters after patrons have finished dining.
• Inform customers of daily specials.

Education

Bachelor's in Psychology
UNIVERSITY OF REGINA - Regina, SK
September 2020 to April 2024