Exeter Finance Corp, Utah -- Senior Collector JULY 2014 - PRESENT the duties of a Senior Collector include collection calls and / or correspondence in a fast paced goal oriented collections department. Assemble food orders, check quality of product before serving to customers, operate point-of-sale terminals and make accurate change. Maintain cleanliness of entire concession stand including cooking equipment up to AMC standards, counters, shelves, glass display cases and stockrooms.
Exeter Finance Corp, Utah -- Senior Collector JULY 2014 - PRESENT the duties of a Senior Collector include collection calls and / or correspondence in a fast paced goal oriented collections department. Assemble food orders, check quality of product before serving to customers, operate point-of-sale terminals and make accurate change. Maintain cleanliness of entire concession stand including cooking equipment up to AMC standards, counters, shelves, glass display cases and stockrooms.
Exeter Finance Corp, Utah -- Senior Collector JULY 2014 - PRESENT the duties of a Senior Collector include collection calls and / or correspondence in a fast paced goal oriented collections department. Assemble food orders, check quality of product before serving to customers, operate point-of-sale terminals and make accurate change. Maintain cleanliness of entire concession stand including cooking equipment up to AMC standards, counters, shelves, glass display cases and stockrooms.
Evaluates loan applications and documentation by confirming credit
worthiness. Works with dealerships on a daily basis to sell or modify loan terms on qualified applicants to bring contracts in house. Asseses risk for the company per policy on each application, carries out procedures. Is responsible for communicating correct loan terms and monitoring deals in funding for issues. Creates relationships with signed up dealerships and works with DSM team to create volume and educate customers on what is needed to fund in a timely manor.
Exeter Finance Corp,
Utah Senior Collector
JULY 2014 - PRESENT
The duties of a Senior Collector include collection calls and/or
correspondence in a fast paced goal oriented collections department. Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts, skip tracing- Customer calls, account adjustments, working in late stage 80+ days past due, customer reconciliations and processing payments. Accountable for reducing delinquency for assigned accounts. Working with Vendors to find units in repossesion.
Windows, Microsoft Word,
Powerpoint, Excel, Outlook, Photoshop, Adobe Illustrator CS6, 45 WPM, Self motivated, Fast and thorough learner, Organized, Solution finder, Excellent communication skills, Team player, Hard working, Adaptable and reliable.
ACHIEVEMENTS & PROJECTS
Project citizen 2011 We the people 2011 Sara Lee Bread handout Award of Excellence 2015 -
AMC Theaters, Utah Film Crew
REFERENCES
Provide customer service that is friendly, helpful and fast,
assemble food orders, check quality of product before serving to customers, check code dates on all products, operate point-of-sale terminals and make accurate change, transport bags of raw popcorn, cans/boxes of seasoning oil, syrup boxes, buckets of ice and other stock, maintain cleanliness of entire concession stand including cooking equipment up to AMC standards, counters, shelves, glass display cases, condiment areas, preparation areas and stockrooms, assist with other functions as instructed by the General Manager.
Brooke Mckaig -(720)972-5846
2012 - 2014
Jimmy Johns, Utah Delivery Driver 2012 - 2013
Primary responsibility is to deliver sandwiches to customers in the
designated delivery area. Drivers check all products for accuracy against
Patricia Rolison- (720)972-4828
quality standards and delivers products to customers in a safe, courteous
and timely manner. Also work as an in-shopper when no deliveries are scheduled, which includes taking phone orders and completing delivery tickets in a courteous and timely manner. Accept payments from customers for orders. Work with management at the end of the shift to reconcile cash from delivery sales. Makes fast, accurate and consistent sandwiches. Comply with all portion sizes, recipes, and all systems and procedures for quality .Maintains cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage station, restroom, etc.Greets customers and takes orders - operates cash register - collects payment from customer and makes change.Maintains professional appearance, display a positive and enthusiastic approach to all assignments.
Michaels Arts and Crafts,
Utah Replenishment Team 2012 - 2013
Overstock captain, unload trucks, place merchandise in correct areas,
ensure that the customer finds Michaels fully stocked and maintained at the highest level of presentation and quality products, make claims when damaged product is found, set planograms correctly in a timely manner, help customers find what they need, use safe procedures, lift up to 50 lbs on a regular basis.