INTAN NURALLIA BINTI AZHAR

JALAN PESTA 4, KKTDI (1), 84000, MUAR, JOHOR

+60182710139
intannurallia5@gmail.com

OBJECTIVE

Obtain a position as a participant in a people-oriented organisation where I can maximise my

customer-service experience and be able to interact with clients in order to answer questions,
resolve support issues, improve credibility and nurture relationships.

EXPERIENCE

GUARDIAN HEALTH & BEAUTY SDN BHD

Part Time Sales Promoter Cum Cashier April 2021 – April 2022

• Listening to what customers want and helping them for their needs.
• Building product knowledge and delivering in engaging ways.
• Setting up attractive product displays and promotional booths.
• Engaging in meaningful interactions and building good relatioships with customers.
• Meeting daily and monthly targets.

Getting Promoted – Part Time Key Holder April 2022 – August 2022

• Managed, counted, verified, and reconciled daily cash register sales.

• Greeted customers in a good manner, answered questions about products and services.
• Received and processed payments by cash, credit card and automatic debit transactions
while maintaining a balanced cash drawer.
• Performed opening and closing procedures effectively according to store policies and
procedures.
• Participated in the processing of new shipments and helped the team to keep the
receiving and back stock area.
• Priced & sorted merchandise from racks and placed them in their correct location and
recommended merchandise.
• Maintained knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices.
• Computed sales prices, total purchases and receive and process cash or credit payment.
• Responsible for cash register transactions including greeting customers upon entering
store, sales, returns, customer complaints, assisting customers with product selections.
DAILY FRESH CAFÉ MUAR
Sales Promoter December 2019 – November 2020

• Demonstrating the features of a product.

• Shows how the product is made.
• Takes and answers questions.
• Attempts to persuade clients to buy the product.
• Learned how to be a cashier and waitress due to lack of staffs

R.E.A.D CAFÉ MUAR

Waitress August 2017 – December 2017

• Welcoming and seating guests.

• Taking guest orders.
• Communicating them effectively to the kitchen.
• Memorizing the menu and offering recommendations to upsell appetizers, desserts, or
drinks.

EDUCATION

Sijil Pelajaran Malaysia (SPM) - 3A 2A- 2B 2015 – 2019

SMK P SULTAN ABU BAKAR, MUAR

SKILLS AND ABILITIES

• Communication – Advanced
• Customer Service – Advanced
• Teamworking – Advanced
• Records Management – Intermediate
• Microsoft Excel – Intermediate
• Microsoft Word – Advanced
• Microsoft Powepoint – Intermediate

LANGUAGES

• Bahasa Melayu (Speaking: Native speaker / Writing: Expert)

• English (Speaking: Average / Writing: Average)