INTAN NURALLIA BINTI AZHAR

116 P, JALAN PESTA 4, KG KENANGAN TUN DR ISMAIL (1),

84000, MUAR, JOHOR
+60182710139
intannurallia5@gmail.com

OBJECTIVE

Obtain a position as a participant in a people-oriented organisation where I can maximise my

customer-service experience and be able to interact with clients in order to answer questions,
resolve support issues, improve credibility and nurture relationships.

EXPERIENCE

DAILY FRESH CAFÉ MUAR

Sales Promoter | 21st December 2019 – 30th November 2020

 Demonstrating the features of a product.

 Shows how the product is made.
 Takes and answers questions.
 Attempts to persuade clients to buy the product.
 Learned how to be a cashier and waitress due to lack of staffs.

GUARDIAN HEALTH & BEAUTY SDN BHD

Part Time Sales Promoter Cum Cashier | 27th April 2021 – 11th April 2022

 Listening to what customers want and helping them for their needs.
 Building product knowledge and delivering in engaging ways.
 Setting up attractive product displays and promotional booths.
 Engaging in meaningful interactions and building good relatioships with customers.
 Meeting daily and monthly targets.

Getting Promoted – Part Time Key Holder | 12th April 2022 – 10th August 2022

 Managed, counted, verified, and reconciled daily cash register sales.

 Greeted customers in a good manners, answered questions about products and
services.
  Received and processed payments by cash, credit card and automatic debit
transactions while maintaining a balanced cash drawer.
 Performed opening and closing procedures effectively according to store policies and
procedures.
 Participated in the processing of new shipments and helped the team to keep the
receiving and back stock area.
 Priced & sorted merchandise from racks and placed them in their correct location and
recommended merchandise.
 Maintained knowledge of current sales and promotions, policies regarding payment
and exchanges, and security practices.
 Computed sales prices, total purchases and receive and process cash or credit
payment.
 Responsible for cash register transactions including greeting customers upon entering
store, sales, returns, customer complaints, assisting customers with product selections.

EDUCATION

12/2019 – SMK P SULTAN ABU BAKAR, MUAR

 Graduated with SPM certificate level.

 Learned basic subjects and one additional subject.
 Achieved 3A’s 2A-‘s 2B’s in SPM.

SKILLS AND ABILITIES

 Communication – Advanced
 Customer Service – Advanced
 Records Management – Average
 Microsoft Excel – Average
 Microsoft Word – Advanced
 Microsoft Outlook – Advanced
 Languages – Bahasa Melayu ( Speaking : Expert / Writing : Expert ),
English ( Speaking : Average / Writing : Average )