Professional Documents
Culture Documents
OBJECTIVE
Looking to utilize profound skills in sales and marketing, human relations and customer management
to actualize the company’s sales goal in the position of Sales Executive at poise. Possess over 4 years of
experience as sales executive.
SKILLS
Product & brand Knowledge ~ customer handling~ Marketing & sales ~ Distribution knowledge ~
Delivery planning ~ Promotion of newly arrived products ~ Self-motivated & organized ~ Customer services
~ Retail knowledge ~ Service focused ~ interpersonal skills ~Leadership skills.
PROFESSIONAL EXPERIENCE
Responsibilities:
Looking after the entire sales of the showroom and achieving the targets.
Understanding customer’s wants and helping them find the perfect product for their
needs.
Constantly building product knowledge and delivering this knowledge in engaging ways.
Provided excellent customer service by continuing a rapport with regular customers and
creating a relationship with new customers through their purchases by adding them to
my clientele base.
Prepare reports for Sale related.
Product knowledge (Gold, Diamond& Gems stone).
Marketing knowledge in BTL activities.
Ensured the high quality of customer service by proactively greeting and engaging
customers warmly.
Cashier (Total cash counting & tally).
Manage transactions with customers using cash registers.
Scan goods and ensure pricing is accurate.
Collect payments whether in cash or credit.
Issue receipts, refunds, change or tickets.
Redeem stamps and coupons.
Cross-sell products and introduce new ones.
Resolve customer complaints, guide them and provide relevant information.
Greet customers when entering or leaving the store.
Maintain clean and tidy checkout areas.
Track transactions on balance sheets and report any discrepancies.
Maintaining the current knowledge of jewellery product.
Features, benefits and availability to respond to the customer.
Developing the Business Concerns.
Understanding the website navigation and proactively leverage technology in order to
facilitate the customer experience.
Responsible for customer service, to assist and guide customer in all aspects of sales.
Used clientele system to establish a customer base to call upon customer for future
sales events.
Using suggestive selling techniques, and recommending the product to customer.
EDUCATION
PERSONAL DETAILS