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1142-D SEC-49,

Sainik Colony
Faridabad, Haryana, 121001
Contact Details -9999743026
Email ID:-
Committed and results oriented individual seeking to steer sales and client
relation to its highest level. Bringing profound knowledge of sales strategies
and excellence in customer orientation to ensure recurring business and
customer satisfaction .Aspire to be a part of a team of skillful people and
giving birth to new strategies that would ensure more prospects
understanding the benefits and the need of the product for their business.
Profile at a Glance
Around 7 years of experience in sales, Account Development and client
Adept in managing the wide spectrum of tasks including, presentation
of the product, need analysis, consistent interaction with client for
better understanding, fulfillment and follow up.
Adroit in achieving targets, showing consistence performance every
Achieved excellence in sales over the phone and client servicing and
understands the methodology and skills required to achieve stated
Helped and mentored new collegues to understand the product and
Being consistent in performance and always being motivated to learn
and acquire new skills.
Being an expert in handling situations which gathered alarming
proportion and needed extra care and understanding to, maintain
excellent customer service.

A motivated and diligent team player utilizing excellent

communication, interpersonal skills with strong analytical mind-set to
learn quickly identify requirements and provide solutions.

Current Work Experience

Key Responsibilities
Joined Paytm India as Key Account Manager Paytm payment
gateway and wallet from 18th may 2015 till date .
# Acquiring Large Format Retails and integrate Paytm Wallet as a payment tender.
# Growth marketing, working on incremental business.
# Key accounts Dr Lal Path ( Big Bazar, Food Bazar, Easy Day, Nilgiris ), RP Goenka Group(Spencers
Retail), Heritage Food Ltd(Heritage Fresh), WHSmith, Vishal Mega Mart, Viveks Ltd, Pai International Ltd,
# strategize marketing activities and promotions to increase the brand visibility.
# Collectively work towards increasing the GMV and transactions through Paytm wallet.
# End to end sales conversion.
# To drive adaptability of Paytm's Payment Gateway and Wallet across small and large merchants.
# Maximizing transactions and revenue.
# Training and development to felicitate adaptability of Paytm Wallet on merchant side.Target Brands for
Loyalty, Rewards and Gratification programs by co-branding with Paytm.
-Independently identify up selling possibilities to the existing customers and pro actively search new
opportunities within the customers organization.
Handling prospective institutional accounts from various sectors such as

Institutional, Corporate sector, Hospitals, Educational Institute.

Identifying the prospective customer in the cities and coordinating with the
Branch Managers for fixing appointments follow ups with the BMs and close it.
Sourcing new business and manage relationship with existing clients, build
relationship with decision makers and identify the opportunities for new products /
Preparing client proposals & presentations.

Monitoring the progress through daily review, meetings & reports with BMs & ASM.
Ensure due-diligence & KYC of customers.

Work Experience
Key Responsibilities
Joined India Homes as Deputy Manager Sales Program Management
from 13thoct 2014 till Date.
Establishing sales Objectives by Forecasting and Developing Monthly
Sales Targets for Regions and Territories, Projecting Expected Sales
Volume and Profit for Existing and New Products.
Implementing and Driving National Sales Program by Launching and
Promoting Contest Which Involved Earning of Incentives and
Professional Growth followed by Developing Field sales Action Plan for
Maximum Qualification and Results.
Engaging With The National Sales Team To Maintain Results By
Counseling and Disciplining Employees, Planning, Monitoring, and
Appraising Job Results.
Maintaining Professional and Technical Knowledge by Attending
Educational Workshops, Establishing Personal Networks, Participating
in Professional Societies.
Responsible for Completing National Sales Operational Requirements
by Scheduling and assigning employees, following up on Work Results.
Responsible for Interacting with sales team on daily basis and
educating them on Selling to Customer Needs, Negotiation Skills and
Accomplishment of targets.
Ensuring every sale Individual Qualifies for the Sales Contest Launched
to drive sales and move up the ladder to attain professional growth.
Nationally responsible for the number of Client Meetings done by the
sales and ensuring quick Consumption of the Client leads provided to
Responsible for the National Sales Target and Optimum utilization of
resources to achieve stated Objectives.
Contributes to the team effort by accomplishing related results as

Work Experience
Key Responsibilities
Senior operation Analyst at American Express Banking Corporation.
Joined American express on December 2011 and worked till May 2014.
Selling of a business solution to corporate clients in the form of
American Express Corporate card which is utilized for corporate
expenses to ensure adequate expense management.
Handled lots of accounts of middle market and presented them the
benefits which they acquired by maximum spending on the American
Express corporate card which helps them for an end to end
management of their expenses.
Building Ongoing Relationships with Existing Clients, identifying and
opening up Incremental Revenue Opportunities.
Managing and updating the Client Database with profiling data.
Developing and Coordinating sales and client documents.
Play an Integral role in new business pitches and hold responsibility for
the effective on-boarding of new clients.
Responsible for the development and achievement of sales and client
Manage and solve all the conflicts of the client by acting as a key
interface between the client and all other relevant department within
the organization.
Always be Proactive and understand client needs to deliver excellent
customer service which promotes reoccurring business and builds
Prior Experience
Key Responsibilities
Worked with ELI Research India pvt ltd.
Joined the sales team in April 2009 and worked till May 2011
To sell audio and live conferences to doctors coder billers in United
States all being prospect and to acquire business a lot of calls
presentation need analysis and convincing power was required .

Making calls to the clients and renewing their subscription and

ensuring them that the use of our services and product will help them
for an unmatched savings for their business.
Single handedly handled a project and done calls to acquire designing
companies and individual involved in photo shop and signed them for a
subscription to a website designed by Eli research which helped professionals develop their photo
shop skills.
Trained colleagues on the new products designed by Eli research and
helped them achieve their targets.
Managed and handled all the clients by regular interaction which
helped in up sales and retain customers loyalty.

Joined Auqual Info Tech in Feb 2007 and worked till March 2009.
Key Responsibilities:
To call customers in United Kingdom to sign up for a contract mobile
phone for 18 months.
The job involved excellent communication and convincing power.
Took a lot of supervisory calls and helped in the closure of the sale.
Done analysis and comparison between the services and created a
need for the product
With excellent rapport with the client got a lot of references which
turned into sales.
As I was always interested in knowing my product and interesting in
presenting my product was able to achieve the shareholder goals and
personal rewards.
Graduate in Pass from Delhi University in the year 2011.
12th from Dav Public School Faridabad in the year 2006.
10th From Ryan International School Faridabad in the year 2004.
Basic Knowledge of Computers.
Trainings Attended

Griffin sales training

Being a team or a group
Fred factor
Presentation skills
Giving and receiving feedback


Believe in giving my best in all spheres of work I do.

Always happy to lead from the front and enjoy responsibilities.
Believes in being happy and handles conflicts efficiently.
Always seeks for new learning and skills for motivation.
Passionate to interact with new people.

Playing Basket Ball
Listening Music
Fathers Name

Sh. Ramesh Kumar Sharma

Date of Birth


Marital status


Languages Known

English and Hindi



I hereby confirm that the above information given by me is true to the best
at my knowledge.