Ann Nguyen

0499 029 190

harmonicairo@hotmail.com
60 Dorcas St, Southbank, Vic 3006

OBJECTIVE
A bubbly and motivated sales professional with 9 years of customer service and
retail sales experience. Looking for a challenging sales position to assist more
customers with happy purchases and increase both revenue and reputation of
the company.

SUMMARY
• 9+ years’ extensive experience in retail sales with a proven track
record of meeting and exceeding sales targets
• Strong communication and interpersonal skills with the ability to
build and maintain customer relationships
• In-depth knowledge of fashion trends and products, with the
ability to provide customers with personalised recommendations and solutions
• Ability to work in a fast-paced and dynamic environment, with
the flexibility to adapt to changing circumstances and prioritise tasks
effectively

WORK EXPERIENCE
Retail Sales Assistant | KOKO BLACK - Melbourne Central , Australia | March 2023
- April 2023 ( Easter Casual )
• Meeting KPI Target
• Greeting customers and assisting them in finding suitable products
• Operating cash registers and handling cash, credit, and check
transactions
• Sustaining a clean and organised store environment, including
restocking shelves, arranging displays, and cleaning the store
• Maintaining knowledge of current sales and promotions, as well
 as product information and inventory levels

Retail Sales Assistant | Apple&Sage Organic Wholefoods - Balwyn, Australia | March

2022 – Present
• Greeting customers and assisting them in finding suitable products
• Operating cash registers and handling cash, credit, and check
transactions
• Sustaining a clean and organised store environment, including
restocking shelves, arranging displays, and cleaning the store
• Maintaining knowledge of current sales and promotions, as well
as product information and inventory levels

Retail Associate | Love Affair Boutique - Brunswick, Australia | May 2011 – Feb
2020
• Providing information about the store's products and services,
including material, size, colour, and price options
• Offering style advice and suggestions to customers based on their
body type and personal preferences
• Keeping up to date with the latest trends in formal wear and
fashion in order to provide knowledgeable advice to customers
• Processing returns, exchanges, and repairs as needed

EDUCATION
Diploma of Commerce | Deakin University – 2009
Certificate IV of Commerce | Deakin University – 2008

ADDITIONAL CAPABILITIES
• Flexible schedule
• Listens to and comply with instructions actively and acts quickly
• Bilingual: English/Vietnamese

REFERENCES
Available upon request