Emma Masalkovski
Administration and Assistance
Contact
Sydney, NSW 2208
+61450 979 403
Emma.masalkovski@gmail.com
Education
Bethany College - Year 12
TAFE NSW Business Administration
Certificate II
Diploma in business administration
(currently completing)
First Aid Certificate (infants)
Word Processing Certificate
Capability Statement
Emma is an outgoing positive personality who exudes
professionalism and demonstrates an enthusiastic approach to
anything she is a part of. Emma has experience in retail, hospitality
and administrative services in the legal and finance industry. Emma
is able to perform a variety of workplace requirements and is capable
of multitasking efficiently with high attention to detail and an
adaptable nature. Emma feels most in her element when she is able
to be of service. Emma thrives in being the ‘right hand.’
Experience
Aug 2018 - November 2021
Customer Service • Woolworths Supermarkets
● Cash Handling
● Merchandising
● Stocking shelves and maintaining the overall appearance of
the store
● Maintaining Electronic Self-Service Checkout platforms
● General Cleaning
● Customer service – greeting customers and answering
queries
February 2021 – august 2021
Waitstaff – The Eatery and Co Restaurant
• Greeting and seating Patrons
• Taking orders
• Prepare tables
• Make recommendations
• Delivering food and drinks
• Operating a cash register
• Restocking food
• General cleaning and maintenance
November 21 – February 6th
David Jones
• cash handling
 • merchandising
• registers
• customer service
• answering phone calls, assisting with queries

February 2022 – September 2022

Office clerk/Admin Assistant – New Chambers (Barrister
Chambers)

• Assisting Barristers with daily tasks

• Printing/Research
• General receptionist duties
• Stock kitchen, set board room tables with cutlery and plates
• Answering calls – Receptionist duties
• Greeting high profile clients
• General Administrative duties
• Booking couriers, recording incoming and outgoing letters
and parcels
• Delivering items/documents to court
• Assist head clerk with the efficient running of the chambers
• Daily interactions with high profile Barristers, supreme court
judges, partners and executives.
• Light diary management
• Putting together and assembling complicated briefs. Over
1000 pages.
• Managing team outlook
• Researching legal cases
• Filling

August 2022 – July 2023

Executive Assistant – Ernst & Young
Supported 3 Partners in the firm, at some stages supported up to 6
at one time, and the wider team. Supported Global TSE Leader for
EY.
• Managing High level corporate administrative systems
• Workload management
• Internal and External stakeholder liaison at board level.
• Scheduling meetings internally and externally and managing
various international time zones at once.
• Heavy diary and inbox management
• Chosen to coach and mentor new company EA employees.
• Heavily Managing complex and extremely busy diaries.
• Scheduling and organizing large team events, corporate
events, team lunches and dinners.
 • Maintenance of documents, filing, templates.
• Proof reading and editing documents.
• Preparing presentations
• Travel coordination, domestic and international
• Expense reconciliation - Monthly Amex reimbursement
• Stakeholder management
• Daily liaising with other partners, senior managers,
executives.
• Collaboratively working alongside other EAs within the team
when required.
• Efficient in outlook, Microsoft office.
• Meeting minutes
• Plan for/escalate any foreseeable issues
• Formed relationships with key stakeholders (internal &
External)

July 2023 – Present (Maternity leave contract, 6 months)

Personal Assistant to chief executive officer (CEO) and
secondary support to the leadership team

• Planning and coordinating company events for all offices

nationally
• Heavy diary and calendar management
• Document preparation
• Travel coordination
• Inbox management
• Collating and administering CEO expenses
• Arranging internal events
• Assisting the office manager with reception duties
• Answering phones
• Coordinating meetings

Key Skills Achievements

Highly personable nature ● Consistently within the top percentile for efficiency –
High level of communication and ● Received (3) Good news stories within 2 last 2 months
speaking skills (Retail)
Ability to use positive language ● Chosen from team of EAs to Mentor and coach new company
High active listening skills EAs.
Shows empathy
Attentive
Initiative-taking
Ability to adapt quickly
high organization skills
attention to detail
Technical Exposure
● Microsoft Word
● Microsoft Excel
● Microsoft PowerPoint
● Google Classroom
● Outlook

References
2 references from 2 Barristers whom previously worked for. Rest
available upon request.