Belinda Pinkrah
Tantra Hills, Accra Ghana
0573117620
Bella.Pinkrah@gmail.Com
OBJECTIVES
My Primary Objective is to
contribute meaningfully to the
company, learn and grow. In doing
so, I aim to be critical value and
enhance my skills.
CORE SKILLS
• Statements of
Accounts/Invoicing using
Excel and wave
• Diary Management
• Client Relationship
Management
• Data Compilation & Data
Management
• Typing
ACHIEVEMENTS
• Driving the increase of
distribution at a higher and
efficient pace which pushed up
returns before actual stipulated
time frame.
EXPERIENCE
APR 2021- CURRENT
Guest Experience & Administrative Officer | Euneva Clark Limited. Accra
Key Responsibilities:
Hospitality
• Managing the needs of guests, i.e., check-in and checkout process; handle property
viewings
• Reporting complaints and requests of guests to the team
• Take new inventory and update the old ones of our units.
• Assisting the Sales Director on business development
• Assisting Housekeeping Supervisor with housekeeping
Business Development & Marketing
• Building a pipeline of properties.
• Assisting the IT manager in running the Airbnb app
• Monitoring the Company’s main WhatsApp line as well as its Instagram and
Facebook account in responding to messages and calls
Administration
• Managing and tracking the Company’s property portfolio including a database of
homeowners
• Setting up and scheduling weekly meetings for the team, monthly and quarterly
meetings with the board of directors, taking care of facility arrangements where
required
• Writing minutes of the meetings and calls when necessary
• Assisting the Sales Director in writing statements and invoices and sending such
documents to homeowners and tenants respectfully
• Assisting the MD with writing monthly and or quarterly operational reports to submit
to the board of directors.
• Serving as the point of contact on behalf of Managing Director of the Company,
Euneva Clark employees, guests and external stakeholders and partners
• Managing the company’s banking needs.
DEC 2019- SEPT 2020
Executive / Personal Assistant | Serenity Residences Limited. (Accra)
Key Responsibilities
• Handled and rescheduled client and official calls directed to the Manager.
• Scheduled meetings and appointments.
• Tracked feedback and reviews on the Company’s rendered services to clients,
managed complaints, suggestions, and feedback to management as part of monthly
reviews.
• Assisted in procuring materials and products to be used when and as they run out.
EDUCATION
AUG 2016- AUG 2020
Jayee University College| Accra- Ghana
Bachelor’s in business administration -BBA (HONOURS IN PUBLIC RELATIONS.