Ahmed Kazmi

Regina, SK S4N 3E4

syedahmedrazakazmi4uspd_drw@indeedemail.com
+1306-9995761

I am a highly motivated and results-driven professional with a strong background in fast-food

restaurant, telecommunications sales, dealership after-sales. I have excellent multitasking abilities,
collaborative team-work, effective communication skills, and meticulous attention to detail. Try to
put in maximum efforts in delivering exceptional results while maintaining the quality standards and
regulations, adapting quickly to dynamic situations and always having a
synergistic approach between cost-conciousness and exceptional customer-centric services. I am also
a fast learner and want to keep learning and developing skills that would help me develop personally
and professionally in my long-term career as well as in life.

Work Experience

Part-time Crew Member

McDonald's - Regina, SK
January 2024 to Present
• Greet customers with a friendly and welcoming attitude and take and prepare customer orders
accurately and efficiently together with ensure timely service and address customer inquiries or
concerns. Maintain positive experience for customers.
• Follow established recipes and procedures to prepare high-quality food items. Maintain food safety
and hygiene standards during food handling and preparation. Monitor and replenish food and beverage
supplies as needed.
• Operate kitchen equipment such as grills, fryers, and drink dispensers according to safety guidelines.
Perform routine maintenance checks on equipment and report any issues promptly.
• Keep work areas, dining areas, and restrooms clean and sanitized. Empty trash bins regularly and
ensure proper disposal of waste.
• Work collaboratively with team members to ensure smooth operations. Communicate effectively with
colleagues and management to address any issues or concerns.
• Follow McDonald's operational policies and procedures. Strictly comply with food safety regulations
and health standards.
• Be willing to take on various roles within the restaurant, including cashier, kitchen, and cleaning duties
as needed.

After-Sales Specialist Internee

Toyota Motors
February 2023 to May 2023
# Collaborated with cross-functional teams to create accurate estimates for services and ensure
customer service satisfaction.
# Applied Toyota Philosophy to analyze problems and develop effective solutions.
# Actively engaged with senior management to contribute to new initiatives and gain valuable insights.
# Provided regular progress updates and proposed solutions to overcome challenges to the Operations
Management.
# Successfully facilitated the planning and execution of Hub Rally Cross 2023, from conceptualization
to completion.
# Prioritized customer experience by delivering superior services and resolving issues promptly to
establish a value-driven relationship.
# Maintained a safe work environment by implementing and enforcing safety procedures under Health
and Safety Regulations.
# Conducted comprehensive operational investigations to identify areas for improvement and
implemented cost effective enhancements.
# Interacted daily with peers and management to have a much better understanding about the flow of
the work.
# Assisted in the procedure of regular maintenance of Toyota vehicles, ensuring optimal performance
and reliability.
# Understood the application of process analysis efficiency, the process flow diagram and implementing
Kaizen in the process flow by feedbacks and cross interaction
within different departments.

Sales Consultant
Petrol Solutions
February 2020 to March 2020
# Collaborated with businesses to onboard them onto the B2B online portal, enabling them to expand
their network and enhance business opportunities.
# Provided insightful consultations to help businesses effectively utilize the platform and maximize their
growth potential.
# Maintained meticulous records of daily activities using the Falcon customer database.
# Offered knowledgeable and friendly support to customers, ensuring their satisfaction and building long-
term relationships.
# Consistently achieved or exceeded company-defined sales quotas, showcasing exceptional sales
acumen and results driven approach.
# Leveraged various channels, including social media, events, seminars, and meetings, to engage with
the marketplace and promote the platform's benefits.
# Played a pivotal role in organizing the successful Pakistan Auto Parts Show 2019 (PAPS) led by the
Pakistan Association of Automotive Parts and
Accessories Manufacturers (PAPAAM).
# Contributed to the smooth operation and execution of engaging and well-coordinated events.
# Maintained effective communication with staff members to stay informed about volunteer activities
and ensure seamless coordination.
# Provided valuable administrative support to department leads, ensuring the efficient management of
event logistics. Assisted clients in navigating social
services and accessing essential resources, facilitating a positive experience.
# Demonstrated strong crowd management skills, maintaining order and ensuring a pleasant
environment for all attendees.
# Effectively led and organized teams during crisis situations, minimizing potential disruptions.

Education

Bachelor of Mechanical Engineering in Automotive Engineering

NED University of Engineering and Technology - Karachi
October 2018 to September 2023

Skills
• MS Office
• Extensive knowledge of Toyota Genesis system and its applications
• Customer-Centric and Customer Relationship Management
• Pressure Handling and Time Management
• IMECHe Technical Member with in-depth understanding of industry standards
• Cost-Conscious
• Bilingual (English, Urdu, Hindi, Punjabi)
• Sound knowledge of Solid Mechanics, Fluid Mechanics, Mechanical Vibrations, Heat and Mass
Transfer (Thermodynamics), Mechatronics, Advanced Calculus and Linear Algebra, Manufacturing
Engineering and Statistics and Quality Control
• PC Hardware Tweaking and Troubleshooting
• Use of POS System. Other skills include
• Problem Solving and Analytical Thinking
• Understanding of Engineering Drawings, P&ID, PFD, QFD, FMEA, CFD and algorithms to develop
process flows.
• Experienced in applying 5S Methodology and UNAP(United Nations Association of Pakistan) x Toyota
principles for process optimization
• Team Work and Collaboration
• Strong command of SolidWorks, Ansys, and Abaqus software
• Adaptability and Flexibility
• Accredited at Garrett Advancing Motion Level 5, demonstrating expertise in advanced turbocharging
technology
• Proficient in PDI (Pre-Delivery Inspection), FIT(Fix it Right), EPC(Electronics Part Catalogue), and
Smart Traders

Certifications and Licenses

Service Best Online

January 2024 to January 2029

Serve It Right
January 2024 to January 2029

WHMIS 2015
January 2024 to Present

MicroAge for Word and Excel

January 2024 to Present