Hesham Elmahdy

Egypt

heshamm_essam@hotmail.com 002-010-65116644

linkedin.com/in/hesham-elmahdy

Summary
Certified Lubrication Engineer , Reliability and maintenance professional Also Asset Reliability Practitioner &
CBM Key skills include lubrication program management,( storage and handling improvements, troubleshooting,
lubricant selection, lubricant consumption optimization and lubricant grade rationalization).Maintenance Planning
and Scheduling (Maintenance types and strategies, Asset Criticality Assessment/Analysis, (CMMS), Work
Management Backlog Management Spare Parts Management and Optimization Key Performance Indicators
(KPIs) ) and Reliability Root Cause Analysis and
I've logged thousands of hours doing everything related to the management process, including Sales
management, Marketing , HR management ,Project Management Six Sigma SSYB and Supply Chain .
 
Best,
Hesham M.Essam

Experience
Reliability, Account Manager
ASSET
Oct 2021 - Present (2 months +)

Account Manager
Growth Promoters World
Jan 2015 - Oct 2021 (6 years 10 months)
# Manage in-life product performance: sales, margin, and churn, conducting extensive
numerical analysis using company data.
# Identify and present innovative and creative product solutions.
# Project management of all product integration/launches/changes throughout
implementation.
# Identify the business and operational requirements based upon the business requirements
& objectives of each product.
# Display a high level of critical thinking in cross-functional process analysis and problem
resolution for new and existing products.
# Coordinate and build strong working relations with various internal organizations
including; IT, Engineering, Sales, Marketing, Product Development, & Operations.
# Lead the development, approval, training, and communication of new products/product
changes and their associated customer, operational, system, & process impacts to the
various internal organizations.
# Develop & conduct specialized training on new products launched and raise awareness &
application of relevant subject matter.
# Monitor internal processes for efficiency and validity pre & post product launch/changes.
# Provide support for other departmental projects as needed.
# Participate in opportunities to develop both personally and professionally.

Hesham Elmahdy - page 1

# To meet/exceed and maintain service levels as assigned by management.
# To meet/exceed expected reliability standards.
# Uphold Birch Communications' company virtues.

Sales And Marketing manager

Growth Promoters World
Aug 2013 - Jan 2015 (1 year 6 months)
• Contributes information, ideas, and research to help develop marketing strategies
• Helps to detail, design, and implement marketing plans for each product or service being offered
• Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and
other professionals to implement strategies across multiple channels
• Develops sales strategies and approaches for various products and services, such as special
promotions, sponsored events, etc.
• Answers questions from clients about product and service benefits
• Maintains excellent relationships with clients through superior customer service
• Tracks sales data and works to meet quotas or sales team goals
• Analyses trends, data, demographics, pricing strategies, and other information that can potentially
improve marketing and sales performance
• Creates and presents regular performance reports for managers and executives
• Helps to interview, hire, manage, and direct members of the company's marketing and sales teams
• Assigns specific employees to marketing and sales projects or client accounts as needed
• Implements and adheres to company policies and procedures
• Attends trade shows and travels to meet clients as needed

Project Manager
Najdioyn
May 2011 - Aug 2013 (2 years 4 months)
# Responsible to thoroughly understand and communicate stakeholder requirements to
appropriate team members, and manage all requirements accordingly to realize each for the
stakeholder.
# Establish clear ownership for project tasks, ensure that team members have the tools
needed and provide timely feedback.
# Coordinate/facilitate delivery of project objectives.
# Track progress and review project tasks to make certain deadlines are met appropriately.
# Assess project issues and identify solutions to meet productivity, quality and customer
goals.
# Proactively communicate project status, issues & risks to management.
# Follow policies, procedures and methodologies.
# Conduct regular status meetings with all stakeholders, keeping the stakeholder’s needs
and requirements continuously in view.
# Work collaboratively with development staff and support staff to maintain thorough
knowledge of product capabilities, and to ensure that all communications between us and
their stakeholders are precise.
# Define & maintain all implementation processes, manage implementation life cycle;
coordinate documentation when needed.
# Arrange customer training and align training with customer goals.
# Troubleshoot technical issues when the need arises, and escalating appropriately as

Hesham Elmahdy - page 2

 needed.

Assistant of Sales Manager

IMG
Jan 2007 - Apr 2009 (2 years 4 months)

Education
Higher Technological Institute
Bachelor's Degree, Biomedical/Medical Engineering
2002 - 2011

Licenses & Certifications

Lubrication - Noria Corporation

Reliability Centered Maintenance - PrimeGear Training Academy

Issued Jul 2020 - Expires Jul 2020

COMPRESSOR LUBRICATION - PrimeGear Training Academy

Condition Based Lubrication using ultrasound - PrimeGear Training Academy

Automatic Lubrication Sysytem - perma-tec GmbH & Co. KG

Condition-based maintenance tools that impact the P-F curve - Fluke Reliability

AIM first: Aligning your organization for a successful CMMS implementation -

Fluke Reliability

How can industrial imaging improve your asset up-time - Fluke Corporation

Root Case Analysis Technique And Fundemental - UpKeep

Preventive Maintenance Best Practices - UpKeep

Yielding Results + Driving Program Compliance - POLARIS Laboratories®

Maintenance Planning & Scheduling - EEAKSA Egyptian Engineers Association

Hesham Elmahdy - page 3

How to Optimize a CMMS/EAM in Order to Manage an Effective Maintenance
Organization - UpKeep

Root Cause Analysis VS. Shallow Cause Analysis: What's the difference -
UpKeep

Test & Measurement Solution for Proactive Maintenance - (Arabic) - Fluke

Corporation

Reduce Unplanned Downtime And Endorse Predictive Maintenance - CFE Media

and Technology

Train Wheel Bearing Monitoring - MOBIUSCONNECT

Best practice How 'connected' thermography builds sustainable asset health

management - Fluke Reliability

Best practice guide to condition monitoring and vibration analysis - Fluke

Reliability

The Importance of Logistics in Your Reliability & Maintenance Strategy -

MOBIUSCONNECT

Mobile Equipment Utilization Based - UpKeep

Facilities Condition assessment - UpKeep

Lean Maintenance - UpKeep

MLE - Noria Corporation

MLI20201119017

Maintenance planning and Scheduling. - PrimeGear Training Academy

PGMPSA0200074

Certified Maintenance and Reliability Professionals (CMRP) - RES Global

RESSMRP 1220-016O

Hesham Elmahdy - page 4

 Introduction to IoT - Cisco

Introduction to Cybersecurity - Cisco

Maintenance Professional Development - UpKeep

Cert_v6qmds1h

Maintenance Community Scholar”. - UpKeep

Reliability Engineering 101 - UpKeep

Six Sigma Yellow Belt SSYB - 6sigmastudy - The global certification body for six
sigma certifications
832652

Basic of Maitenanace Metrics And KPIs - UpKeep

Asset Reliability Practitioner - Advocate - Mobius Institute

02210521

Skills
Engineering   •   Management   •   Project Management   •   Procurement   •   Sales Management   •   Marketing  
•   Supply Chain Management   •   Sales   •   Product Development   •   Business Strategy

Hesham Elmahdy - page 5