Kusha Sethi

Scrum Master| Business Analysis| Stakeholder Management | Requirement Gathering | Pre

Sales | Product Demonstration | UAT | Reports | Documentation
Phone: +91-8197361246
Email: kusha.sethi1@gmail.com
Summary

Over 12 years of rich, end-to-end experience in the IT industry, expertise in full software life-cycle implementation,
upgrades, production support, rollout & enhancement from business analysis, testing, cut-over & migration, go-live
assistance till post implementation support. Technical and business knowledge of Compliance functions -
Regulatory Compliance - AML, Client Due Diligence and KYC. Made successful use of the opportunity to become
part of vendor management and negotiations.
SKILLS

● 8 years of experience in Business Analysis, Product Management, Stake Holder Management, Business Proposals, Pre
Sales, Requirement gathering, Product Demonstration, UAT, Documentation like FRD, BRD, MOM, etc.,
● Working alongside Product Managers/Owners of various Business Units to determine & define emerging requirements
for product
● Conduct Requirement workshop/sessions with Business Team and prepare business requirements document
● Conduct requirements specification/solution specification workshops and co-ordinate with product team for
development
● Demonstrate Product to prospective buyers and assist Business Development team in sales closure
● Perform Gap Analysis to assess the difference in performance between a business’ software applications to determine
whether business requirements are met
● Propose suitable solution in-line with the requirement of business
● Analyzing internal content workflow methodologies and suggesting improvements and efficiencies (Including
Automation)
● Working closely with Solution Architect, testing team, development team, QA team and stake holders to ensure
completion of project milestones according to defined scope, established timelines and budget parameters
● Ensures documentation is updated with latest product upgrades and are placed in designated shared location
● Interact with third party data vendors
● Demonstrate product change to various teams like development, QA and stake holders
● Ensures timely and successful implementation of product enhancements
● Plan cross-team training on product changes/enhancements

HONOURS

Project: Sales One february 2020

Client: IDFC First Bank
Empower the frontline field sales force of Capital first to capture the images of the customer, and associated KYC documents that
are required for an application.

Project: Pepperfry.com October 2019

Client: Pepperfry
Visualize a product in your room:Check if an item you like suits your home by virtually placing it in your room.

Project: nOCD Clinical July 2019

Client: Thomson Reuters
Clinically effective therapy tools for obsessive-compulsive disorder patients
EXPERIENCE

Datamatics Digital Limited (Techjini Solutions) June 2018-Present

Senior Business Analyst/Consultant
.

● Initiate Scrum to take the update and feedback on tasks allocated, assign projects/tasks, discuss about new requirements
● Worked alongside Product Managers, Account Managers, Technical team to meet customer expectations by communicating the
requirements and getting it done within defined SLA
● Working directly with product owners and stakeholders to elicit their feedback on customer satisfaction items
● Understand user expectations and develop functional & technical requirements and raises clarifications with stakeholders.
● Give Knowledge Transfer to the team on Functional Specifications.
● Train team on functional concepts and resolve functional problems faced.
● Acts as SPOC for business requirements and represents the end user in the development team.
● Lead and conduct functional testing thereby responsible for certification of product release before user acceptance.
● Encourage best practices and apply them in the team - responsible for functional product quality.
● Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the same
● Set priority on work product as per the agreed iteration goals.
● Work effectively with other team members by sharing best practices
● Facilitating requirement JADs, root cause analysis and other requirement workshops
● Conducting requirements training sessions and developing best practices for product delivery
● Partnering with development leads to identify opportunities for better collaboration and process improvements
● Assessed and documented business needs, business processes and support systems
● Facilitated issue resolution during testing process

Mar 2017-Jun 2018

Collabera
Senior PMO
● Process analytical data using in-built tools
and generate data
● Interact with third party data providers like
IDC, S&P, Russell etc.,
● Successfully set up of SSRS reporting tool

● Conduct Requirement workshop/sessions with Business Team and prepare business requirements document
● Prepare requirements specification/solution specification document and co-ordinate with vendor for development
● Work closely with the Application Architecture and Development teams to ensure the consistency and integrity of database and data
accuracy.
● Document key business processes using flow charts, as directed by the project managers or program Manager
● Analyzing internal content workflow methodologies and suggesting improvements and efficiencies (including automation
opportunities)
● Working with clients, vendors and channel partners in the integration of product and understand clients’ enhancement requests for
product
● Responsible for translation of the detailed business requirements into functional specs
● Work alongside Project manager and work closely with solution architect, testing team, software development team (vendors), QA
and business stakeholders to ensure the completion of all project milestones according to defined scope, established timelines and
budget parameters
● Elaborate the training plan, contribute to the test plan, test scripts and user acceptance tests with the testing team
● Meets with customers and stakeholders to develop VOC and VOB that ensures business and customer needs are met
● Assists the product Management team with the design and implementation of the product roadmap
● Monitors market and regulatory changes to determine potential impact on the product
 Feb 2016- Jan 2017

Debut Infotech
Lead BA

● Perform daily data checks and publish status reports concerning the day to day operations. This includes manual, visual checks along
with the use of data checking tools and monitors.
● Handled all operational queries and started allocating cases to the team
● Adhering to best practice procedures in all aspects of Pensions administration related tasks as defined by the Company
● Ensuring standard documentation is scheme specific, and incorporating them into existing procedures
● Monitoring on going procedural developments and implementing changes to procedures where required
● First level checking of work completed by more junior staff. In addition, final checking of non-financial work
● updating pension scheme member records
● processing retirements and arranging payments of lump sums or pensions

Mobile Programming LLC Jan 2011 – Feb 2016

Lead BA
● Assisting with Business Cases: Research for exploring business
● cases and new area for business scope
● Requirement Gathering & Analysis
● Client Relationship Management
● Planning
● Project Tracking
● Wireframing / Prototyping
● Planning and monitoring the online business growth:
● Translating and simplifying requirements: Technical Analysis of project requirement, defining requirements and coordinating with
development team.
● Managing companies online business channels this include presales and post sales consultation.
● Prioritize requirements and create conceptual prototypes and mock-up

ACHIEVEMENTS

● Team Champion Award : for Q4 2016

● Team Champion Award : for quarter July 2009 – September 2012

LANGUAGES
English, Hindi, Punjabi

EDUCATION
Maharishi Markandeshwar University
Master in Computer Science and Applications

Kurukshetra University
Bachelor in Computer Science

DECLARATION
I
I, Kusha Sethi, hereby declare that the information furnished above is true to the best of my knowledge