RANGE OF EXPERIENCE

Certified SAFe Scrum Master

Summery
6+ years of extensive experience as Certified Scrum Master, Waterfall Methodology, Agile Methodology, Agile Scaled
Framework, Agile Manifesto, Agile Coaching, Sprint Backlogs, Product Backlogs, Sprint Stand-ups, Sprint Burn-down
chart, Release Burn-down chart, Hybrid (Waterfall + Agile), and ERP SAP R/3 Sales and Distribution (SD) Consultant, working in
multiple cross-functional teams, dealing with stakeholders in different facets including data analysis and business intelligence.

 Comprehensive knowledge of various Software Development Life Cycle Methodologies.

 Solid interpersonal skills and experience working in large and diverse cross-functional teams.
 Highly motivated, self-directed, quickly adaptable to situations, flexible, and curious.
 Strong analytical, leadership and interpersonal skills; team-oriented and demonstrated ability to manage different
and often conflicting objectives/activities at one time.
 Expertise in handling SCRUM artifacts (Product Backlog, Sprint Backlog, Sprint Task list, Sprint Burn Down chart and Release
Burn Down Chart).
 Led the breaking-down of epics into user stories (INVEST format) and handled requirements churn.
 Held expertise in facilitating workshops for the prioritization and estimation of user stories using techniques such as MoSCoW,
KANO, planning poker and T-shirt sizing.
 Expertise in implementing systems Development in Agile (Scrum), Waterfall Methodology and Hybrid
(Waterfall + Scrum) Methodology.

CERTIFICATION
Scrum Master Accredited Certification -----Certificate ID: 61698627404868

EDUCATION
Master’s in computer science, NYIT.
TECHINICAL SKILLS

Programming Languages C#.NET, VB.NET, PL/SQL, MVC3/4/5/6, JavaScript, PHP, MSQL

Web Technologies HTML/DHTML, HTML5, CSS3, jQuery, Web Services, ADO.NET,
ASP.Net 3.0/3.5/4.0/4.5, MEF, Prism, WPF, Bootstrap, AJAX, XML
Development Tools Visual Studio 2010/2012/2013/2015/2017.
Development Methodology Agile Development Methodology, Waterfall Model.
Web Server IIS 6.0/7.0/8.0
Databases SQL Server 2005/2008/2012, Ms Access, PostGre, MySQL

WORKING EXPERIENCE

Verizon, Richardson, Texas September 2019 – Till Date

Role: Scrum Master
Key Responsibilities
 Provide and support implementation of Business solutions and complete work breakdown structure to estimate
effort required for each task.
 Acting as a Scrum Master for three teams extensively studied team dynamics to help the team member’s transition to Agile
from a traditional mindset.
 Coached Agile teams (primarily ScrumXP) and senior managers
 Coaching team on KANBAN – WIP (Work in Progress) Limits.
  Leading the Lean-Agile transformation via the Kanban Method for Software Development. Trained R&D local and distributed teams
on the WHY, WHAT, and HOW of the Lean-Agile approach.
 Facilitated the 5 Scrum Ceremonies (Sprint planning, daily Stand-up meeting, Backlog refinement, Sprint review
and Sprint retrospective).
 Provide coaching, leadership and direction to the team to implement best agile practices.
 Manage Scrum Teams Conflicts, identifying risks, resolutions, remove impediments, intra team and Inter team dependencies
 Track and manage project execution in accordance with solution delivery.
 Maintain PI and Sprint report metrics that provide visibility to stakeholders on team-level progress and quality.
 Provide real-time feedback to the methodology team based on experiences with service delivery teams.
 Be a change agent and foster a ‘learn by doing’ environment.
 Establish team level cadence and drive team level ceremonies in alignment with organization direction.
 Remove impediments for the team and escalate as appropriate.

Dell EMC, Austin, Texas May 2019 - September 2019

Role: Scrum Master
Key Responsibilities
 Worked with Design/BA teams to analyze the Requirements Churn
 Develop team member’s capabilities and clearly communicate expectations to team members and stakeholders
 Demonstrate up to date expertise and applies this to the development, execution and improvement of action
plans.
 Work with project sponsor and stakeholders to complete project charter outlining scope, goals deliverables,
required resources, budget and timing.
 Lead, coach and motivate project team members on a proactive basis to develop tools and best practices for
project management and execution.
 Determine and assess need for additional project staff or consultant and make the appropriate recruitments if necessary,
during project cycle.
 Collaborated closely with the Agile coach to implement best industry practices on Agile Scrum for the scrum
development team.
 Formulated User Story Points estimation standards and relative work hour’s estimation standards along with the Product
Owner and SME’s. Used Planning Poker and T-shirt Sizing as estimation techniques.
 Providing all support to the team using a servant leadership style whenever possible and leading by example.
 Facilitating discussion, decision making, and conflict resolution
 Assisting with internal and external communication, improving transparency, and radiating information
 Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
 Part of the team responsible for the analysis, design and implementation of the business solution.
 Analyzed business requirement document to acquire knowledge on the functional requirements.
 Wrote numerous user stories and supported the development teams in apprehending them.
 Assisted in the Data mapping and Data modeling for conversions and resolved data type inconsistency.
 Defined the business process re-engineering (BPR) roadmap to formulate the “To-be” process.
 Served as liaison between the scrum team, architect and key stakeholders, earning their confidence with reliable follow-
through.

Hilton Grand Vacations, Orlando, FL March 2018 – April 2019

Role: Scrum Master
Key Responsibilities

• Responsible for the administrative, coaching and leadership roles that make Scrum development /delivery possible.
• Facilitated Sprint Ceremonies (Backlog Grooming, Sprint Planning, Daily Stand-ups, Sprint Review and Sprint Retrospective) for
each of the Agile SCRUM methodology sprints as a SCRUM master.
• Work with Product owner and Delivery teams to groom stories in Advance.
• Monitor team backlog daily and ensure it accurately reflects the current state including burn down chart and status at
the release of Sprint levels.
• Thorough understanding of Agile software development methodologies, values and procedures.
• Assist in the creation of the system design and functional specifications for all new development projects
• Manage Project development from initiation to closure.
• Conduct application analysis and design for end users
• Calculating user story points to the available capacity and thoroughly monitoring the Burn-Down and Burn-Up charts
to estimate the Scope and the Status of the project.
• Develop or update project plans for information technology projects including information such as project objectives, technologies,
systems, information specifications, schedules, funding, and staffing.
• Manage project execution to ensure adherence to budget, schedule, and scope.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends.
• Assign duties, responsibilities, and spans of authority to project personnel.
• Monitor or track project milestones and deliverables.
• Schedule and facilitate meetings related to information technology projects.
• Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys,
or other methods.
• Updating user stories on Team Foundation Server product backlog

Applied Materials, Austin, Texas Nov2016 – Jan 2018

Role: Scrum Master
Key Responsibilities
• Involved on Release Based software delivery approach and worked on Requirement Gathering, Development, Maintenance
phase of SDLC of 3 tier architecture.
• Used JIRA tool for Sprint planning, Sprint backlog management, Sprint Task list management, task allocations and report
generation. Generated reports to track team velocity, issue tracking, teamwork load tracking and response time tracking.
• Worked closely with the agile coach to implement best industry practices on Agile Scrum for the scrum development team.
• Formulated User Story Points estimation standards and relative work hour’s estimation standards along with the Product
Owner and SME’s.
• Part of the team responsible for the analysis, design and implementation of the business solution.
• Analyzed business requirement document to acquire knowledge on the functional requirements.
• Wrote numerous user stories and supported the development teams in apprehending them.
• Defined the Business Process Re-engineering (BPR) roadmap to formulate the “To-be” process.
• Served as liaison between the scrum team, architect and key stakeholders, earning their confidence with reliable follow-
through.
• Responsible for JIRA Administration to assist all teams and manage projects effectively.

HealthPlus of Michigan, Flint, MI Dec 2015 – Sept 2016

Role: Scrum Master
Key Responsibilities
(A Health Insurance firm which provides health insurance in the most parts of Michigan State and some parts of Illinois, Ohio and
Indiana.)
 Assisted in requirements gathering and preparing the technical system design and System Design analysis of the flow
of EDI transaction sets 834, 835, 997.
 Healthcare NCQA, Quality Measures, Quality Star Ratings, HEDIS 2019 Certification, Data Load, Client Implementation.
 Removed internal and external impediments that hinder team’s productivity.
 Worked with the team in the grooming and prioritization of Product Backlog & sprint backlog.
 Part of the team responsible for the analysis, design and implementation of the business solution.
 Analyzed business requirement document to acquire knowledge on the functional requirements.
 Wrote numerous user stories and supported the development teams in apprehending them.
 Assisted in the Data mapping and Data modeling for conversions and resolved data type inconsistency.
 Defined the business process re-engineering (BPR) roadmap to formulate the “To-be” process.
 Served as liaison between the scrum team, architect and key stakeholders, earning their confidence with reliable follow-through
 Led the requirements gathering and road-mapping activities
 Facilitates scrum ceremonies and agile training workshops and 1-on-1 coaching to teams
 Assertive in areas of safeguarding the team from outside disruptions or interruptions
 Work with the team and stakeholders to help ensure projects meet the requirements and are delivered with quality in a timely
manner
  Conducts training on agile delivery practices such as user story writing, Definition of Ready and Definition of Done,
scrum ceremonies, and the right team dynamics for successful delivery.
 Managed multiple product delivery from inception to an operationalized state using agile
 Managed cross-functional teams, dependencies, impediments, and multi-dependent work streams, and releases for a number of
products at the same time. 
 Managed impediments, roadblocks and issues for my teams

3Edge Software Solutions, Hyderabad, India March 2014 – Dec 2014

Role: Scrum Master
Key Responsibilities
(This is a website for the colleges which allows the users from outside the college to request for room in the college for conducting
events and allows scheduling courses on campus.)
 Analyzed User Stories and helped Product Owner in structuring Product Backlog. Coordinated with business users to understand
their priorities and assisted Product Owner to employ Kano model.
 Participated and Facilitated Sprint Ceremonies (Backlog Grooming, Sprint Planning, Daily Stand-ups, Sprint Review and Sprint
Retrospective) for each of the Agile SCRUM methodology sprints as a SCRUM master.
 Analyzed User Stories and helped Product Owner in structuring Product Backlog.
 Coordinated with business users to understand their priorities and assisted Product Owner
 Define the responsibilities of project members in partnership with line management motivating team members, providing regular
feedback, positive recognition, and conducting project appraisal.
 Encouraged and implemented process improvements techniques and ensure that there was room for change. Introduced a
checklist during story time to ask the right questions while reviewing each story.
 Reported defect status to business users and serious management by using JIRA.
 As a Scrum Master facilitated scrum events including Sprint planning, Daily Stand-up meeting, Backlog refinement,
Sprint review and Sprint retrospection meetings.
 Reviewed and assisted the team in functional testing of the application prior to demo in the sprint review meeting. Maintained the
Sprint Burn down and Release Burn Down Charts Using JIRA.
 Removed internal and external impediments that hinder team’s productivity. Worked with the team in the grooming
and prioritization of sprint backlog.
 Coaching and mentoring team members through setup and transition to use of Agile/Scrum Process.
 Monitoring the Continuous development of the code and instant demo of the code in UI interface as to show the
Product owners
and Stake Holders as to move forward with the next part of the Code generating
 Adapting the Agile framework and supporting the team to adapt the new working model.
 At the end of each Sprint the live product must be delivered to the Product Owner and at the end of each PI
Planning demo integrating all developed pieces of the code into a system to attain the DOD – DEFINITION OF DONE
 Assessments of the current team process and recommendations for transitioning to Agile and Scrum methods
 Supplementary training of client staff, as requested, on Scrum processes and procedures.
 Recommendations for and support for configuration of Agile Sprint management tools such as JIRA, Confluence,
templates.
 Led the breaking-down of epics into user stories (INVEST format) and handled requirements churn.
 Held expertise in facilitating workshops for the prioritization and estimation of user stories using
 Techniques such as MoSCoW, KANO, planning poker and T-shirt sizing.
 Facilitating Scaled Agile Framework to manage individual teams with various Technical and Functional backgrounds
 As a part of SAFE Methodology Closely coordinating with RTE (Release Train Engineer) and updating RTE on the status & Scope of
project, attending Retrospectives, Daily stand up’s, PI-Planning’s, HIP’s, anticipating the risk before the Releases.
 Expertise in implementing systems Development in Agile (Scrum), Waterfall Methodology and Hybrid
(Waterfall + Scrum) Methodology.
 Years of experience in conducting document analysis, business process re-engineering (BPR), Business
Process Improvements and creating Business Requirements document (BRD), Time Writing, Cost
Recovery, Functional Specification document (FSD) and Use-Case Specifications.
 Anticipating the feature risks by recognizing the impediments and being ready at any given time to resolve and remove these
roadblocks and making the team move forward with the project
 Maintaining consistent Focus on team members, Multi-functional & Technical teams, Cross collaboration teams,
Engaging actively with stake holders, and Vendors.
 Thorough calculation of Capacity by comparing the Estimates to Actuals and Time Boxing the tasks for the team
 On the last day of every PI planning simultaneously getting ready for the following PI plan activities
 Working with Product Owners and Product Managers to make sure the User Stories are prioritized and reached
Definition of Ready as before adding them into a respective Sprint
 Identifying Intra-team and Inter -Team dependencies and resolving them as to see the team flow is not getting
disturbed
 Calculating user story points to the available capacity and thoroughly monitoring the Burn-Down and Burn-Up charts
to estimate the Scope and the Status of the project.
 Facilitating Daily Stand Up Scrum meetings and getting updated from Team members and Testing teams
 Educating and Assisting the team members in understanding the Agile methodology and getting them adapted to Agile
 Facilitating Sprint review, Sprint retrospective, Backlog grooming session’s meetings as to identify the things to be improved in the
following Sprints.