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SUMMARY:
Passionate Product Manager with experience in software product development by serving the teams in delivering
product on time by coaching and mentoring them in agile principles and scrum methodologies and creating value to
the organization by adapting business agility.
● Certified Scrum Master and Business Analyst professional with over 10 years of experience in
software product development.
● Facilitate the scrum process with cross functional impact that involve moderately complex
projects, or maintenance work.
● Delivering capabilities using agile practices while also following the Software Development
Lifecycle, business process mapping, and various release processes as appropriate to ensure all
risk, security, and development requirements are met
● Extensive consulting and problem-solving experience within various domains such as Asset
Management Systems, Insurance, e-business applications.
● Strong background in facilitating discussions, decision making, and conflict resolution within agile team.
● Experience in developing KPIs, reporting and dashboard to guide business and manage profitability and
performance
● Collaborate with product owners, program or project managers to communicate delivery of work product
from the team and escalate key risks and issues impeding scrum team effectiveness
● Understand, plan, and deliver product requirements scoped by product engineering owners
● Proficiency in using tools such as Jira Board, Confluence, MS Word, PowerPoint, and Excel
● Experience in serving as thought leader for technical business processes, developing forward-thinking
systems prototypes that promote increased efficiency and productivity on multiple levels
● Experience in developing Mobile and Web-based applications through all stages of the Software
Development Life Cycle in the Insurance industry.
● Participated in cross-functional teams to reengineer and improve business processes and
models.
● Experience in conduct market research to outline market dynamics, including commonly offered
financial products
● Creating and managing roll out plans for several initiatives including preparing associated
executive updates
● Worked extensively on requirements gathering, gap analysis, and development of functional
specifications for critical mission accomplishing projects.
● Budget management experience, Merchandising, marketing, ecommerce, operations, logistics, supply chain,
or related field
● Detailed documentation preparation for requirements, use cases, functional, non- functional requirements
● Proficient in Functionality Testing, User Acceptance Testing, System Testing, Integration Testing,
and Regression Testing.
● Self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with
varied responsibilities.
● Have strong problem solving, analytic, decision-making, and excellent communication with interpersonal
skills
TECHNICAL SKILLS:
Programming languages: Java Script, HTML, CSS
Agile Tools: JIRA, Confluence, Trello, Asana, Notion
Analytic Tools: Tableau, Mix Panel, Google Analytics, SEO
Collaborative tools: Slack, Discord, Meet, Zoom, Teams
PROFESSIONAL EXPERIENCE:
Delta Airlines, Atlanta, GA Sept 2019 – present
Product Manager
Responsibilities:
● Managed cross-functional teams of business analysts, developers, testers, technical writers and curriculum
developers and trainers.
● Authoring progress and completion reports, which were then submitted to project management on a weekly
basis.
● Driving release planning, publish the scrum metrics - Product Backlog, Burndown chart, Handle timelines,
assign responsibilities, and supervise and summarize the progress of the projects
● Run and manage scrum / agile ceremonies sprint planning, retrospective, reviews, and daily meetings.
● Working with leaders and exercise independent judgment while developing the knowledge to understand
function, policies, procedures, and compliance requirements
● Gather feedback, Work to remove any impediments that are obstructing the team from achieving its goals
and continuously improve quality and delivery
● Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the
user to upgrade or change the business specifications for the product.
● Performed Risk Analysis of the requirements to identify the key business risk areas for the project and
prioritized the application development and testing.
● Followed a structured approach to organize requirements into logical groupings of essential business
process, business rules, information needs and insured that critical requirement are not missed.