New Delhi, India

Phone: +91 98106 65811 India

Phone: +1 (201) 464-0980 USA
Email: sajid.mohammed@outlook.com

SAJID MOHAMMED, PMP®, PMI-ACP®, SPOAC™, SMAC™

Program Manager
Highlights of Qualification:

 14 years of experience working in IT services and Program & Project management

across variety of domains with recent experience in GDPR, Travel, Investment
Banking, Finance, Insurance, and Telecom.
 Extensive experience in Program Management/ Project Management, Global Project
Delivery, PMO Activities
 Specialized in managing medium to large scale enterprise multi-million-dollar
transformation, transition, migration, and software deployment projects using IT
SDLC and PMLC processes, tools and techniques
 Extensive experience in agile software development projects within SCRUM
methodology.
 Experience with project management tools and technologies such as Microsoft
Project, SharePoint and Planview for managing schedule, documents, resources and
workload as well as collaborative Agile workspace tools such as Basecamp, JIRA,
Confluence.
 Experience in general data regulation & compliance and data management along
with big Data projects, operating system rollout projects.
 Experience managing third party vendors in development and testing.
 Exceptional record of meeting business demands, multitasking, increasing
operational efficiency, working tight deadlines on multiple projects in multiple time
zones and delivering successfully on commitments.
 Strong ability in building and leveraging customer and stakeholder relationships,
effective communications and strong interpersonal and relationship management
skills.
 Certified Project Management Professional, PMP®,
 Certified PMI- Agile Certified Professional, PMI-ACP®,
 Certified Scrum Master and Product Owner,

Areas of Proficiencies:

 Business Skills: Program & Project Management, Global Project Delivery, PMO,
Business Analysis, BPM & Data Mapping.
 Package/Tools: MS-Project, MS-Visio, Clarity-PPM, IBM-PAW, IBM- Maximo, Agiloft,
Smartsheets, MS-SharePoint, JIRA, Confluence, BlockChain, My Interval, OneTrust.

Employment History:

Mar 2019–Present
Program Manager- Delivery/PSG
Intense Technologies Ltd, India

 Responsible for taking small to large programs/projects from concept through final
implementation.
 Accountable for delivering the desired business outcome and proactively driving business
adoption of a given solution and meeting its technical and quality objectives in a timely
manner.
 Working with multiple business constituencies, effectively manage their expectations and
establish priorities.
 Manage business solution delivery life cycle by performing daily activities, issue resolution and
communication across functional leaders, key business stakeholders, senior executive teams
and project execution teams.
 Responsible for end to end completion and delivery of projects within the established scope,
while simultaneously planning for and managing future customer requirements in a dynamic
environment.
 Develop strong partnerships with technology and business leaders.
 Ensures adherence to business project processes and quality standards.
 Provide overall communication and interfaces with all areas affected by the program/project
including cross-functional stakeholders, business sponsors and vendors.
 Develop the milestones and launch schedule to ensure timely and successful delivery of the
project.
 Develop detailed program/project execution plan and manages all implementation processes
including budgeting, resource allocation, progress tracking, monitoring change control
process, testing, documentation, training and on-time delivery within budget constraints.
 Leads efforts to resolve project conflicts and establish appropriate resolution paths. Manage
dependencies between multiple projects.
 Work closely with product managers to understand product vision, product priorities &
roadmap, and help in estimating scope.
 Responsible for managing delivery teams includes; Senior Project Managers, Tech Leads, and
Project Team.
 Responsible for acquiring and building appropriate team, identifying appropriate resources
needed.
 Mentors individuals in best practices for planning and execution.

Oct 2017–Mar 2019

Project Manager- GDPR/ EU- IT PMO
Fitch Ratings, USA

 Responsible for developing and implementing overall GDPR program.

 Managing multiple stakeholders and working groups, and IT resource relationships to
ensure ownership and success based on the implementation plan.
 Working closely with all business and technical leads across Fitch (Fitch Learning,
Fitch Group, Fitch Solution, Fitch ratings, and Common IT Deliverable) to support
them and ensure they are taking appropriate responsibility in the GDPR program
success.
 Working closely with Business Owners or/and Subject Matter Experts in
understanding AsIs Business Operations and Applications processes capturing PII
and creating process maps in Visio.
 Defining GDPR project scope, creating scope baseline, defining all technical and
non-technical work packages/activities for each business groups per identified
impacted system, sequencing them and developing program level larger plan.
 Assigning work packages to the system owners in JIRA and along with maintaining
the same in Confluence.
 Working closely with all application/System leads to make certain they understand
the work packages and overall scope of the project.
 Creating work schedules to ensure timely completion of phases and projects.
 Ensure that teams prepare and record the necessary artifacts at various stages of
projects as well as communicate with the appropriate governing bodies.
 Identify, track, and mitigate risks and dependencies; present and manage changes to
project plans, scope and deadlines.
 Ensure the overall success of the project by being accountable for all aspects of the
project and lifecycle providing overall project transparency.
 Monitoring and controlling project progress through earn value management.
  Providing status reports and detailed updates regarding project milestones,
deliverables, dependencies, issues and risks on a continuous basis to all key
stakeholders including SteerCo,and project teams.
 Lead status meetings and escalate issues as necessary.
 Facilitate sessions to identify areas for improvement at the completion of projects.
 Assisting PMO Senior Director with defining processes, best practices, policies,
implementing best tools and technique to ensure project successful.
 Communicating and enforcing PMO defined project processes, such as change
management, issues management, risk management, and documentation to
programs and projects within the PMO.
 Collecting weekly status from other PMs within the PMO for other related GDPR
project work assigned, consolidating and publishing along with program level larger
updates report.
 Helping PMO Senior Director with the Portfolio level report for weekly SteerCo
meeting.

Sep 2016–Sep 2017

Project Manager
JP Morgan Chase & Co, USA

 Lead Corporate & Investment Bank (CIB) IT/Technical projects from initiation through
implementation applying SDLC phases; planning, analysis, design development and
implementation.
 Responsible and accountable for the coordinated management of multiple related
projects directed toward strategic business and other organizational objectives.
 Scrum master for leading daily stand up meetings and SCRUM planning sessions for
team.
 Monitoring project progress by tracking activity, removing impediments and providing
directions to team member for resolving issues
 Managing client expectations and relationship through on-site meetings, weekly status
calls and daily scrum reports.
 Create and maintain comprehensive project plans, showing tasks, resources.
dependencies and status throughout the life of the project, revising as appropriate to
meet changing needs and requirements.
 Establishes project requirements, priorities, and deadlines.
 Develop, prioritize and track action items and issues.
 Maintain senior leader / stakeholder alignment to IT projects. Develop status and
dashboard reports as required by senior management.
 Act as a communication channel between Technology and the business for ongoing
project management status and issues, opening up communication channels,
coordinating messages and managing business expectations.
 Ensure projects adhere to IT compliance procedures and validation requirements.
 Creating and maintaining all appropriate project artifacts, including project schedule(s),
risk and mitigation plan, issue log and reporting

Feb 2015 –Aug 2016

Project Manager- Delivery (Global)
Vodafone for Intense Technologies Ltd, India & UK

 Relationship management - stake holders interface at pre-project phase, during project

and post completion.
 Successful Project Delivery Ownership- (Global Project Delivery and Support.)
 Managed international, domestic and cross border projects.
 Build and maintain rapport with global external project stakeholders. Escalation handling
and providing resolution to the client.
  Plan and implement all assigned projects globally/national utilizing established SDLC
Project Management Methodologies, standards, and governance framework to achieve
project objectives and deliverables.
 Manage budget, time, quality and scope of the project.
 Create a detailed project plans which identifies and sequences the activities needed to
successfully deliver assigned project.
 Develop a schedule for project completion that effectively allocates the resources to the
activities.
 Determine the objectives and measures upon which the project will be evaluated at its
completion.
 Deliver projects with meeting recognition targets and timelines.
 Provided Business Continuity and Disaster Recovery technical process engineering.
 Align with technical resources to implement projects in accordance to Software
Development Life Cycle (SDLC).
 Monitor the progress of the project and make adjustments as necessary to ensure the
successful completion of the project.
 Review the quality of the work completed on a regular basis to ensure that it meets the
project standards.
 Communicate project information to all stakeholders to a level appropriate to their needs.
 Plan and conduct SIT and UAT with business users and take sign-off.

Dec 2011 –Feb 2015

Project Manager- Delivery
IBM India

 Worked with various IBM's Travel, Banking and Insurance clients

 Responsible of overall project delivery within defined budget, time, quality and scope.
 Single point of contact for customer escalations and conflict management.
 Responsible for Vendor/Partner engagement and management.
 Reviewing and approving Vendors CRs, Solution Document, and SoW insuring provided
cost, schedule, deliverables are well aligned and meeting with the project objectives.
 Ensuring and meeting business Compliance and Risk.
 Managing system integration with respective applications; CRM, SC, Billing Systems.
 Managed Legacy Data Migration along with legacy applications/systems.
 Chairing and actively participating in all technical meetings and conference calls.
 Requirement gathering/ eliciting using interviews, document analysis, requirement
workshops, surveys.
 Create and review CBR/BRD, Creation of SOW, Solution, and Project Evaluation Report,
Performance Test Plan.
 Develop, implement, and maintain the Project management plan, including risk
management, communication plan, QA plan with the help of leads.
 Perform Change Management, Release Management and Problem Management, Drive
Process Improvements & Defect Prevention activities.
 Manage relationships and coordinate work between different teams at different locations
& time zone.
 Review and manage all changes to the requirements through a formally defined scope
change process.
 Set-up for SIT & UAT, review and approve UAT Plan and test cases.
 Create RFC (Request for change), Obtaining Security Approvals (Application/Database
change), Explaining and obtaining approvals from all stakeholders in Maximo against the
CR.
 Jun 2011 –Nov 2011
Project Manager/ Senior Business Analyst
iPacesetters LLC, USA

 Assisting in all aspects of product lifecycle and a liaison between internal business
units, technology and support teams.
 Eliciting requirements using interviews, document analysis, requirements workshops,
surveys, site visits, business process descriptions, use cases, scenarios, business
analysis, task, and workflow analysis.
 Evaluating information gathered from multiple sources, reconcile conflicts,
decompose high-level information into details, abstract up from low-level information
to a general understanding, and distinguish user requests from the underlying true
needs.
 Writing BRD and lead workshop sessions with development, leading product
development workshops providing in depth explanations and use cases on new
features based on requirements gathered.
 Writing very detailed Software Specification document (SRS) that document system
processing rules, screen messages, validation, interface properties and application
procedure interface requirements.
 Working with UI developer to produce system prototypes based on requirements
(BRD & SRS).
 Performing internal analyst acceptance testing, and coordinate user acceptance
testing with internal customers, working independently with users to define concepts,
and troubleshoot support issues.
 Supporting developers and junior business analyst as needed on questions regarding
functional requirements and support escalations.

Jan 2008 – May 2011

Business Analyst
Wipro Ltd, USA, UK & India

 Worked with various Wipro's Consumer Electronic clients including Dell Inc, Eastman
Kodak Company, & Banking Client Lloyds Bank, UK. Developed and Delivered
various software/firmware and web-based content management tool and Call Centre
Applications.
 Conduct and participate in status meetings to collect data from business users and
analyzing the Requirement Documents, reviewing the Use case definitions and Use
Case Models.
 Helping the developers understand the needs of the customer/client.
 Coordinating with the Offshore and the Onsite software development teams to
support the software analysis and design.
 Authoring Functional Specifications and communicated them to development and
testing teams.
 Participating regularly in Review meetings with Project Manager, Architect and
Application System Engineers.
 Conducting Joint Application Development (JAD) sessions to develop and agree
upon a system that focuses on the business requirements.
 Interacting with the users for system study, requirements gathering, analysis, and
testing of the system.
 Participating in the complete range of project activities, starting from
conceptualization, testing and maintenance.
 Reviewing Test Scenarios and Test Scripts prepared by the Testing teams helping
improve the overall quality of the delivered project.
 Reporting Defects observed while working with the application and getting them
resolved.
  Multiple Onsite (New York, USA) projects experience. Over 3 months Onsite
(London, UK) project experience.

Dec 2006– Jan 2008

Application Support Analyst
IBM India

 Configuration and Deployment of DCM, iECCM-6.5, UniServe-6.8 Tool on AIX

server.
 Requirement gathering, analysis, design for every CR raised for billing format.
 Writing CR documents, process functional requirement documents.
 Coordinating with various people/teams in the client side to help complete certain
tasks for the client, maintain/publish various process related reports for the client as
& when required.
 Leading the bi-weekly call with client from the team.
 Managing of Log, Error & Alert Reports at daily basis.
 Working closely with Database Administrators, Application Support Team and other
groups in order to provide fast problem resolution.
 Helping the L1 engineers in resolving the technical issues of the billing processes
and monitoring logs and maintain backup of logs.

Education:

Master of Computer Application (MCA) I.K Gujral University, July. 09

Bachelor’s in Information Technology Sikkim Manipal University, Jan. 04

Certifications:

PMP® Mar. 18
PMI-ACP® Nov. 18
Scrum Master (SMAC™) Sep. 16
Product Owner (SPOAC™) Oct. 16
PAW (Project Authorization Workflow) professional at IBM. Mar. 12