KUMAR VISHNUKANT VATSA

ASSOCIATE PRODUCT MANAGER

Mobile: 9560989442 ~E-Mail: vatsa.vishnukant@gmail.com
https://www.linkedin.com/in/kumar-vishnukant-vatsa-5b384428/
An enthusiastic proficient Product Manager have around 8+ years of experience in IT
industry of commended performance in various roles, well versed in all phases of the
product development life cycle in B2B and B2M echo system - product management,
consulting, solution validation and delivery with client managements.

PROFILE SUMMARY
Product Management Requirement Gathering Agile Methodology
Product Implementation Requirement Analysis Quality Assurance & Control
Product Ownership Project Management Troubleshooting

● A dynamic result-oriented person with 8+ years of professional experience in the FinTech domain as
Credit/Debit Card, Credit Card Rewards, EMI, POS Payments, and Reconciliation.
● Ownership of multiple products from initial phase to till delivery. Here my job role and responsibilities is to
highlight the new features of the product and share them with the Technology team and their leadership.
● Good analytics skills with an ability to transform the needs of business users and stakeholders into functional or
technical requirements.
● Have dive-deep knowledge about all phases of Product Management including requirement gathering,
analyzing, and tracking.
● Experienced in documenting requirements using Unified Modeling Language (Use Case and Activity Diagrams)
also building business Process Flow Charts using tools such as MS office, draw.io.
● Work closely with all teams involved in building and shipping the product including UI/UX design, engineering,
QA, marketing, legal, operations, finance and more.
● Efficient to ensure a high-quality customer experience, enhancing customer satisfaction while adhering to the SLA
(service-level agreement) and work processes.
● Involved in the activity of preparation of several responsible doc such as Business Requirement Doc (BRD),
Product Requirement Doc (PRD), User stories as well as Acceptance Criteria.
● Hands on experience on SDLC such as Waterfall and Agile methodologies.
● Skilled at reviewing test cases making sure they are in accordance with requirements and assist the overall
testing process by activities such as Change and Defect Management and conducting User Acceptance Testing.

Key Result Areas

● Heading service delivery functions, to ensure end-to-end ownership of incidents and service requests and meeting
deadlines and Turn-Around-Time without compromising quality norms and adhering to SLA.
● Prepare Roadmap for project and business deliverables, so that Development and QA Team work in right
direction.
● Provide the assistance to launch the product successfully. Creating a plan to handle and track the project and
product delivery process. Provide the detailed doc to all stakeholders to understand the product and their feature.
● Resolving integration and interfacing issues between various applications or systems with focus on optimizing
application performance and scalability.
● Improving services delivery and cross-functional processes spanning across finance, business units; documenting
process and driving improvements & innovations in delivery.

TECHNICAL SKILLS
TOOLS : Pencil, Draw.io, JIRA, MS Office, Bugzilla, SQL Server, Postman, J-meter, SOAP-UI, Postgres DB.
FUNTIONAL SKILLS : Rewards, UPI, BQR, QR, EMI, Wallets Payments, POS Payments

PERSONAL SKILLS : Leadership and Management, Scrums, Team Player, Quick learner, Negotiation Skills.
CAREER HISTORY

Associate Product Manager- Pine Labs, Noida – Jan’ 2020 till Present
● Responsible for product and project management and deliverable.
● Hands on experience in Agile/Waterfall model-based projects development.
● Setup meetings with the clients to elicit project requirements and their scope & workflow.
● Working as a product manager handling various products CC Reward, Instant Discount, EMI, Aggregator, S2S
Integration, Promozone and Lounge modes requirements.
● Management, co-ordination and facilitation of requirements hence assisting the technical team to work on the
implementation smoothly.
● Hands on project management JIRA tool creating Dashboard and managing sprints work for technical teams. Doing
prioritization, alignment and capacity planning for various technical teams.
● Recently delivered a QR based solution for Card less EMI which includes merchant onboarding, Scan and Pay QR
for customers, Customer Journey, Payment modes, Settlement and Reporting.
● Conducting meetings like daily scrum for owned products, Scrum of Scrum meeting, Sprint planning and other
requirement discussion meetings.
● Follow 100 % compliance process as per RBI guideline to meet requirement for governance.

Business Analyst – Pine Labs, Noida - April’ 18 to Jan’20

● Working as a Business Analyst handling various products Content Server, Lounge, PromoZone and S2S
Integration modes requirements.
● Organize meetings with the clients to elicit requirements, agree on the project scope & workflow analysis of
project delivery.
● Understand the client’s Business Operations/Workflow, participate in the business / process planning.
● Prepare understanding business requirement document / Mockups for development.
● Dealing with Business stakeholders, third party partners for internal communication.
● Plan and schedule project deliverables, goals, and milestones.
● Ensure that all aspects of the requirements are completely understood also address queries / concerns raised by
the project team at various stages of the project development life cycle.
● Create and assign tasks to the development teams and responsible to ensure these tasks are completed on time.
● Core Activities involved: Agile ceremonies, Requirement Analysis, Prioritization and Communication.
Hands on experience on payment systems and exposure to payments hub.

Quality Assurance Engineer – Pine Labs, Noida - April’ 14 to March’ 18

● Preparing test cases from Functional Requirement Specification.

● Setting up QA Environment on the basis of requirement received.
● Performing Smoke Testing, Integration testing, Functional testing and UAT of Application.
● Performing Testing over physical POS devices, SOAP UI and Postman tool.
● Raising Defects in Bugzilla.
● Troubleshooting environment issues.
● Performing Security Validations based on the specifications.
● Performing Load testing using J-meter.
● Provide training to new joiners and customer support team to handle the external escalations.
● RCA of production escalations and share the report.

EDUCATION
2010 B. Tech (Computer Science) from Vinoba Bhave University (Jharkhand)
2007 3 Year Diploma in Computer Science & Engineering from JSTEB.
2002 10th from JSEB board (Jharkhand)
PERSONAL DETAILS
Date of Birth: 24th December 1986
Languages: Hindi and English
Address: Mayur Vihar Phase – III New Delhi – 110096