Mukesh Singh: Business Analyst || Project Manager || Pre-Sales Consultant

Mukesh Singh

Business Analyst || Project Manager || Presales-Consultant

Professional Summary: -
 Around 12 years of experiences into Business Analysis, Consulting & Project Management across multiple
domains like Retail & Corporate Banking, Cash Management, Robotics Process Automations, Digital
Transformations, Client On-boarding, Change Management, Investment Banking & Capital Market.
 Serve as the conduit between the business stakeholders & development team to work closely with the
technical analyst & solutions architect by providing business information around legacy and target
systems through creating user stories for agile development and defining their acceptance criteria.
 Managed large scale and complex projects from conceptualization to implementation under Waterfall,
Agile and Lean methodologies.
 Responsible for providing Digital advisory, devising digital strategy and roadmap for end to end
transformational engagements in collaboration with subject matter experts, consultants, technologists and
creative teams using RPA tools like UI Path, Blue prism & AA.
 Cognizant in Project Management and delivery activities with insightful knowledge of complete SDLC
entailing analysis, design, development, configuration management, training, & QA.
 Experienced in RFP/RFI response, POV, POC, SQL, Data Governance/ETL & Implementation of Regulatory
Reporting Requirements as per FACTA/MIFID II on the Trade Confirmations, Affirmations & Settlements.
 Good understanding of Risk Management, KYC, GDPR, Capital Market TLCS, BREXIT, MIFID II, FACTA,
Basel norms, BCBS 239 & credit structured products like CDO, CDS, MBS etc.
 Understanding on Block-Chain Technology, Robotics/Automations, Natural Language Processing, AI &
Machine learning, Analytics and Data Governance, domestic & international payments.

Areas of expertise: -
Business Analysis || Robotics Automation || Digital Transformations || Stakeholder Management
Pre-Sales || Application Testing || Project Management || Regulatory Reporting

Industries Experiences Summary: -

Organization Client Profile Domain Duration
Cognizant UBS Service Delivery Manager Investment Banking- RPA Jun 16 – Till Date
Retail Sector Pre- Sales Consultant Retail Sector
Travelex India Travelex Global Lead Business Analyst Foreign Exchange Nov 15 – Jun 16
ABSA Bank Project Co-ordinator Retail Banking
L & T InfoTech Kotak Bank Sr. Business Analyst Corporate Banking Jan 13 - Nov 15
Barclays Bank On-Site Co-ordinator Investment Banking
IGATE Fidelity Investment Business Analyst Capital Market July 11 – Sept 12
ECLERX Ltd E-CLERX Services Business Analyst E-Commerce Feb 11 -- July 11
ICICI Bank Ltd. ICICI Bank Limited Business Analyst Retail Banking Oct 07 – Feb 11

Academics Details: -
Degree Institute Board Grade Passing Year
Bachelor in Engineering K.J SOMAIYA College of Engineering Mumbai First Class 2007

Personal Details: -
Name : || MUKESH GARJAN SINGH || Date of Birth : 5th-Apr-1986
Contact Details : || 9967617778 || Email : imukkesh@gmail.com

Mukesh Singh: Business Analyst || Project Manager || Pre-Sales Consultant Page 1

Mukesh Singh: Business Analyst || Project Manager || Pre-Sales Consultant
Projects Summary: -
Cognizant - July 16- Till date
1. RHCG- Prepare Company profile,
response RFPs/RFI, bid management
and involve in Sales orals.
2. FACTA 871(M) & MIFID II Arc59
Handled remediation team and IT
solution team for implementation of
FACTA (871m) and MIFID 2 Arc 59
across UBS operational activities.
3. Intelligent Operations- Data
Solutions: Helped to develop an
analytical dashboard in Tableau for
senior stakeholders to present visual
presentations of operations
activities.
4. UBS Digital Transformation:
Working as PM in KYC on boarding,
TLSC, Collateral, and OTC like Rates,
Credits and Equities so as to make
UBS business digital by making use
of technology levers like
Automation, Analytics, AI, NLP,
Tableau and Machine learning.
5. Digital Transformation in Retail
Industry & BREXIT POV: Involved
in POV, RFP response preparation of
disruptions caused by digital
transformation in RHCG sector &
BREXIT based on Business Operating
Model Regulatory aspects like
Compliance and risk controls, Client
lifecycle management, Collateral and
margin management, Data
management, Trade Operations and
Recompilations.
Travelex Bank- Nov 15- Jun 16
6. Currency Management Services-
Process Excellence
This project involves automating of
Buying and Selling of Foreign
currencies across globe. This
projects aims at buying & selling
currencies at retail level and
corporate level. It includes Process
re-engineering & imagining, process
excellence, Robotics & Straight
through processing.
Mukesh Singh: Business Analyst || Project Manager || Pre-Sales Consultant
Roles and Responsibilities
Roles: - Pre Sales Consultant & SDM- RPA
 Plan & Drive projects delivery & execution, project activities & handle
changes, conflicts and critical business issues.
 Managing complete end-to-end development project cycle from
requirements collection to delivery.
 Working closely with the sales team on proposals and pitches for
business. Attending meetings with BDM and acting as a technical
expert. Involved in Product presentation.
 Collate and Provide answers to (technical) questions in a RFI or RFP and
deliver POC / POV & Support customer events
 Facilitate Requirements Scheduling, Estimations & Planning of
requirements, requirement Staffing & Brainstorming of requirements,
solutions and delivery of requirements.
 Validate and approve project requirements based on client business
strategies, compliance and budgeting constraints.
 Manage project to ensure that the project remains within agreed
scope, schedule, cost and quality.
 Promptly resolve project issue & remove associated project delays &
Identify Project risks and mitigate appropriately.
 Liaise with relevant managers and stakeholders to ensure that specific
information system requirements are identify and implemented
appropriately.
 Conducting Process Assessments, identifying new process automation
opportunities and quickly assessing feasibility and proposed ROI for
automation projects
 Reviewing key project documents and mentoring subordinates and
peers at every project stages.
 Understanding existing process flows and creating VSM by re-
engineering the processes through applying levers like Automations,
Analytics, AI and Machine Learning.
 Support senior PM in management, execution and support of RPA
deliverables including infrastructure and RPA tool rollouts.
 Creating Process flows, Value stream mapping, high and low level
design, PQD, SDD, BRD & FSD to come up with modified and
enhanced digitized processes.
Role- Lead Business Analyst
 Collaborate with internal and external stakeholders to deliver an
efficient Project Management function.
 Schedule and Plan requirements as per business strategies.
 Develop and manage expectations of Stakeholders in terms of
functionality and delivery times for solutions.
 Responsible for overseeing the successful execution of projects which
includes managing all resources, resolving all project execution issues,
managing scope control and cost commitments, risks, meeting
deliverables execution and time lines, and keeping the Account
Manager informed of customer issues as related to the project
 Work closely with customers and project teams to implement
solutions
 Designing automated process solutions (Robots) in accordance with
standard design principles and conventions.
 Conducting Process Assessments: Identifying new process automation
opportunities, and quickly assessing feasibility and proposed ROI for
automation projects.
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Mukesh Singh: Business Analyst || Project Manager || Pre-Sales Consultant
LTI – Jan 13 to Oct 15
7. Kotak Bank – LMS
Kotak’s Loan Origination & Card
Management System’s User
Interface Consolidation and
digital transformation from its
existing Oracle Portal to
Microsoft .NET
8. RPA- Barclays Client KYC & On
boarding POC: RPA POC for
client on boarding and KYC
which includes understanding
their Corporate Loan legacy
system by reengineering and re-
imagining as is system and
producing to be system with the
help of Digital Transformations
techniques.
9. ABSA – Migration Project-
This project includes migration
of Abinitio to Informatica ETL. It
includes Source to destination
mapping, data migration of
several accounts like loan, credit
cards and WM.
I-gate - July 13- Nov 14
7. Fidelity Online Trading and
Banking:
An end-to-end application (web
based & desktop based using
Silverlight, WCF & WPF technology)
to facilitate traders with Banking and
Trading tools like Trade Ticket for
Equities, Options, Fixed Income;
Annuities; Conditional Trade;
ICICI Bank- Oct 07- Feb 11
8. Cards Issuing Systems
This system was used to issue fresh
cards to existing and new customers
which includes card profiling and
credit approvals for the customers.
9. Transaction Information Payment
system.
This system accepts payments made
against outstanding amount through
different channels.
10. Card Production Management
System: This application takes care
of physical productions and dispatch
of cards to all customers.
Mukesh Singh: Business Analyst || Project Manager || Pre-Sales Consultant
Role- Business Analyst & Project Manager
 Continuously drive constant improvement within the consultancy
teams to increase the customer experience
 To lead solutions discussions with the client and conduct the
Assessment consulting exercise and Map AS-IS and create process
flows while capturing all critical process parameters & Furnish data
into defined BRS template and process template.
 Work with central development team to build scalable and efficient
process automation and reusable components that can be used across
different processes.
 To design To-Be processes based on knowledge of Automation tool
capabilities to run and manage and Proof of Concepts & work with
Technical team to arrive at optimal solutions and to oversee
Implementation teams and be the client SPOC.
 Facilitate Requirements Scheduling & Estimations, Requirement
Planning, Requirement Brainstorming & designing of an application as
per User Experience Design perspective.
 Decompose high-level requirements into details specs & proactively
communicate to business stakeholders / internal customers to
analyses information and functional requirements by delivering the
business artifacts.
 To lead solutions discussions with the client and conduct the
Assessment consulting exercise and Map AS-IS and create process
flows while capturing all critical process parameters & Furnish data
into defined BRS template and process template.
 Serve as the conduit between the business stakeholders &
development team to work closely with the technical analyst &
solutions architect by providing business information around legacy
and target systems through creating user stories.
Role- Business Analyst
 Facilitate Requirements Scheduling & Estimations, Requirement
Planning, Requirement Brainstorming & designing of an application as
per User Experience Design perspective.
 Decompose high-level requirements into details specs & proactively
communicate to business stakeholders / internal customers to
analyses information and functional requirements by delivering the
business artefacts.
 Work with the business to design effective processes (Business Process
Management).
Role- Business Analyst and Application Owner
 Serve as the conduit between the business stakeholders &
development team to work closely with the technical analyst &
solutions architect by providing business information around legacy
and target systems through creating user stories for agile
development and defining their acceptance criteria
 Perform data analysis & collaborate closely with technical analysts and
application owners as the business/functional counterpart in solution
identification and maintenance.
 Elicit and challenge requirements using techniques like interviews,
summarizing, brainstorming, requirements workshops, paraphrasing,
and questionnaire.
 Act as a primary analyst resource in the requirements / design phase
& have strong analytical skills including thorough understanding of
domain and way to interpret customer’s business needs and translate
them into application and operational requirements.
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